CRM · Salesforce, Inc.

The U.S. Department of Labor (DOL) is transforming its National Contact Center with Salesforce and launching DOLA — powered by Agentforce — to provide enhanced, 24/7 assistance to American workers and retirees. Salesforce , the world’s #1 AI CRM, today announced the U.S. Department of Labor has modernized its National Contact Center (DOL NCC) with Salesforce and is rolling out Agentforce — a suite of autonomous AI agents that reason and take action — to provide more personalized support that meets citizens where they are. The DOL NCC, which is vital to supporting the welfare of America’s workforce and retirees, is leveraging Salesforce’s trusted data fabric and cloud technologies as the foundation for the new contact center and deploying Agentforce to provide a digital workforce of autonomous, intelligent AI agents. This includes the launch of DOLA (Department of Labor Agent) to enhance citizen support and service — connecting citizens to the critical resources they need to thrive in

Salesforce (NYSE: CRM), the #1 AI CRM, today announced it has granted equity awards under its 2014 Inducement Equity Incentive Plan (the "Plan") to new employees who joined Salesforce in connection with the acquisition of Apromore. The Plan was adopted by the Salesforce Board of Directors in July 2014, in accordance with New York Stock Exchange Rule 303A.08. Under the Plan, Salesforce granted a total of 4,268 restricted stock units ("RSUs") to five employees at Apromore. These RSUs vest over four years, with 25% vesting on the first anniversary of the grant date, and the remaining 75% of the RSUs vesting quarterly thereafter in 12 equal installments. All equity awards are subject to the employee's continued service through each applicable vesting date. Each of the employees who received an award is a non-executive officer. About Salesforce Salesforce helps organizations of any size become agentic enterprises - integrating humans, agents, apps, and data on a trusted, unified platform

The historic transaction underscores leadership’s confidence in the company’s position in the Agentic Era and commitment to driving shareholder value Salesforce (NYSE: CRM), the world’s #1 AI CRM, today commenced the prepayment and initial delivery of approximately 103 million shares under its previously announced $25 billion accelerated share repurchase (“ASR”) agreements that it entered into on March 11, 2026 with certain financial institutions. This transaction, the largest ASR in history, represents the immediate execution of half of the $50 billion aggregate Share Repurchase Program authorized by Salesforce’s Board of Directors in February 2026. “We are aggressively repurchasing shares because we are so confident in the future of Salesforce,” said Marc Benioff, Chair and CEO of Salesforce. “This $25 billion ASR reflects our increased conviction in the durability of our growth and cash flow trajectory,” said Robin Washington, President and Chief Operating and Financial Officer of

Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced that it has priced an underwritten offering (the “offering”) in aggregate principal amount of $25 billion in senior notes (the “notes”). The offering is expected to close on March 13, 2026, subject to the satisfaction of customary closing conditions. Salesforce intends to use all of the net proceeds from the offering, after deducting underwriting discounts and estimated offering expenses payable by Salesforce, to repurchase shares of Salesforce common stock pursuant to certain accelerated share repurchase (“ASR”) agreements that Salesforce entered into with certain financial institution counterparties immediately following the pricing of the offering, which provide for the repurchase by Salesforce of an aggregate of $25 billion of shares of Salesforce common stock. The prepayment and initial share delivery under the ASR transactions is expected to occur on March 16, 2026. J.P. Morgan Securities LLC, BofA Securities, Inc.,

AI-powered fan companion agent surfaces insights on F1’s new 2026 technical regulations Salesforce (NYSE: CRM), the world’s #1 AI CRM, and Formula 1 (NASDAQ: FWONA, FWONK, LLYVA, LLYVK), the world’s most popular annual sporting series, today announced the launch of a new fan companion agent to scale and personalize engagement for F1’s 827 million global fans. Developed as part of the multi-year partnership extension between Salesforce and Formula 1, the new agent will initially be available on F1.com and act as a vital tool to provide fans with 24/7 education on the new 2026 regulations. The Agentforce-powered companion will draw on trusted F1 sources to provide clear and accessible responses to queries regarding the updated technical regulations. It will also monitor trending questions and themes to provide fans with valuable insights. With 43% of F1 fans under 35, the fan companion agent is an essential bridge for F1’s global audience as it brings in a younger demographic looking

Salesforce (NYSE: CRM), the world’s #1 CRM, today announced more than 180 organizations have selected Agentforce IT Service , which has transformed the IT Service Management (ITSM) landscape in just four months after launching into general availability. In an industry long stifled by costly and complex ITSM systems, Agentforce IT Service has emerged as the only complete agentic AI solution, delivering a unified, Slack-first, Microsoft Teams-ready platform where humans and autonomous agents work collaboratively. By leveraging over 20 years of market leadership with Service Cloud (now Agentforce Service), Salesforce is transforming the $50 billion ITSM market and disrupting the industry incumbents. The rapid adoption of Agentforce IT Service is driven by a fundamental shift from reactive ticketing to autonomous, proactive 24/7 resolution. Built natively on the Salesforce Platform, it offers a dynamic and conversational Configuration Management Database (CMDB) and an agentic user

RPO Exceeds $72B, Up 14% Y/Y; $15B OCF Scaling The Agentic Enterprise With 2.4B Agentic Work Units Delivered & 19T Tokens Processed All-Time CEOs of SharkNinja, Wyndham Hotels & Resorts and SaaStr to join Salesforce Earnings Show Salesforce (NYSE: CRM), the world's #1 AI CRM, today announced results for its fourth quarter and full fiscal year ended January 31, 2026. Financial Highlights Current remaining performance obligation of $35.1 billion, up 16% year-over-year ("Y/Y") and 13% in constant currency ("CC"), including 4pts Informatica contribution Remaining performance obligation of $72.4 billion, up 14% Y/Y Fourth quarter subscription & support revenue of $10.7 billion, up 13% Y/Y and 11% in CC, including $388 million Informatica contribution Fourth quarter revenue of $11.2 billion, up 12% Y/Y and 10% in CC, including $399 million Informatica contribution FY26 revenue of $41.5 billion, up 10% Y/Y and 9% in CC, including $399 million Informatica contribution FY26 GAAP