Greetings and welcome to Lumen Technologies' Third Quarter 2022 Earnings Conference Call. As a reminder, this conference is being recorded on Wednesday, November 2022. It is now my pleasure to turn the conference over to Mike McCormack, Senior Vice President of Investor Relations. Please go ahead.

Thank you, France. And good afternoon, everybody, and thank you for joining us for the Lumen Technologies third quarter 2022 earnings call. Joining me on the call today are Jeff Storey, President and Chief Executive Officer; and Chris Stansbury, Executive Vice President and Chief Financial Officer. Before we begin, I need to call your attention to our Safe Harbor statement on slide two of our third quarter 2022 presentation, which notes that this conference call may include forward-looking statements subject to certain risks and uncertainties. All forward-looking statements should be considered in conjunction with the cautionary statements on slide two and the risk factors in our SEC filings. We'll be referring to certain non-GAAP financial measures reconciled to the most comparable GAAP measures that can be found in our earnings press release. In addition, certain metrics discussed today exclude costs for special items as detailed in our earnings material, all of which can be found on the Investor Relations section of the Lumen website. With that, I'll turn the call over to Jeff.

Thanks, Mike. Good afternoon, everyone, and thank you for joining us. As you know, this is my last call as Lumen's CEO. I want to begin today's call by welcoming Kate Johnson as our new CEO. Kate starts Monday. I think she is an exceptional leader with strong skills, commitment to customers, and a direct, pragmatic nature. Within Lumen, we are all excited to have her join the company and have high expectations for the great things she will accomplish. These are obviously very dynamic times in the broader market, in our industry, and for our company. And while we have not accomplished all that I would have liked, we have accomplished quite a lot, and I pass the baton to Kate in confidence that the foundation we have built, the dedicated team we have in place, and the refreshed energy of new leadership puts Lumen in a great position to deliver on its objectives of driving growth and creating long-term shareholder value. At the outset of this call, I want to say a word about the Lumen team, all of whom have been on a challenging yet exciting journey during the five years since Lumen was formed following the acquisition of Level 3. In my final days as CEO, I want to tell you and our employees how extraordinarily proud I am of our team. I've seen them rise to every challenge with confidence, pride, and commitment to each other and our customers. The first example is certainly their response to COVID. They attacked the challenges with tenacity and determination. Throughout the pandemic, we had 10,000 or so employees that continued to work from home, safely doing their jobs, and 10,000 more that we were able to mobilize with just a few days' notice. Together, within the first few weeks, they delivered the many emergency augmentations our customers needed for their own remote workforces. We all know we remained in that environment much longer than we had hoped, but the Lumen employees performed throughout. As I reflect on all that they've accomplished over the last five years, it truly is remarkable. I appreciate the excellent work they did integrating two large businesses and digitally transforming our company. Between the two efforts, we enhanced our customer experience and realized close to $1.7 billion in synergies and transformation savings. This summer, they completed the $2.7 billion LatAm transaction. In October, they completed the $7.5 billion ILEC transaction, focusing our Mass Markets business on high growth and more densely clustered markets. We announced today that we have entered into an exclusive arrangement for the proposed sale of our EMEA business to Colt for $1.8 billion. As the most recent example of our team's focus on our customers and their talent for delivering, I want to acknowledge their work in the aftermath of Hurricane Ian. Ninety-eight percent of our high-speed Internet customers were back online and connected within three weeks. Our thoughts and efforts remain with our employees and customers who were affected by this event. That's all great work. I'd like to talk more specifically about our digital transformation and the foundation we laid for our business going forward. Digital transformation is not a destination, but rather a journey. I'm very pleased with the significant strides we've made in driving simplicity and automation into our business. We are now easier to do business with, have greater efficiency, and are evolving the way our customers interact with and experience our capabilities. Our customer experience is better than ever and continues to improve as demonstrated by our very high NPS and customer engagement scores for both Quantum Fiber and the upper end of our enterprise customer base. Although we are not yet where we want to be, our results with our mid-market customers clearly show we are making progress there as well. As I tell our team all the time, we have much more to do, and I'm incredibly proud of their accomplishments so far. Top-line growth is our principal focus, but we cannot overstate the importance of these transformational efforts in delivering the experience our customers want and driving the efficiencies we need to grow the profitability of our business. First, we'll discuss the details of the third quarter. But before Chris does that, I want to spend some time offering my perspective on the two big announcements we made today: modifications to our capital allocation policies and today's announcements regarding our EMEA business. We will reserve time after Chris' remarks for your questions. First, the capital allocation discussion. Earlier today, we announced that we are eliminating our dividend and instituting an up to $1.5 billion two-year share buyback program. I want to be clear that Kate, the Board, and I are aligned on this action. This is obviously a big decision that we have carefully considered, and we believe it is the right long-term decision for our business. The benefits of reallocating capital from the dividend are significant for our growth plans, our balance sheet, and our ability to use our free cash flow to unlock longer-term value through share repurchases. First and foremost, our new policy should remove any questions you may have about our capacity to invest in the growth of our business. Growth has always been and will continue to be our key imperative, and this decision makes our ability to fund that growth clearer than ever. You frequently ask questions about the dividend, and we've generally said the same thing in response to your inquiries. Returning value to shareholders is a key priority for Lumen, and we believe the dividend is an appropriate value delivery mechanism. But we've also said that our Board regularly reviews whether that approach remains aligned to the current circumstances. When we announced the $7.5 billion ILEC transaction last year, we specifically stated that the Board would assess our capital allocation policy in the wake of that transaction. The transaction completed on October 3rd, and today's announcement reflects the output of that assessment. We believe that the current market value of our shares dictates that the long-term value creation is better realized through share repurchases rather than through the payment of a dividend. As I mentioned earlier, we have authorized an up to $1.5 billion two-year program and believe it is more attractive to retire shares at today's prices than to pay dividends at today's yields. We have long supported the dividend as a good vehicle for value delivery, but at today's stock price, that is no longer the case. We expect to opportunistically repurchase shares over the life of the program. Although our debt maturities over the next several years are very manageable, the elimination of our dividend also provides the company greater flexibility in what promises to be an increasingly unpredictable credit market. Over the last five years, we have significantly improved our balance sheet, eliminating more than $16 billion in debt and reducing annual cash interest expense by more than $1 billion while extending most maturities to 2026 and beyond. That said, we do not favor using long-term leverage as a principal source for growth capital. Again, this is a big decision on which we spent a great deal of time, and in current circumstances, we believe this shores up the foundation of our growth, provides increased financial flexibility, and is solidly in the best long-term interest of our company and its shareholders. Let me cover some details on the EMEA announcement. We announced today that we have entered into an exclusive arrangement for the proposed sale of our EMEA business to Colt for $1.8 billion. This represents a very attractive multiple of approximately 11 times for Lumen's EMEA business, and we've created additional value for our shareholders. Included in the sale are substantially all of Lumen's EMEA-based network assets and associated commercial contracts. Lumen and Colt are also entering into a long-term strategic partnership that will allow us to access each other's networks to serve enterprise customers requiring local connectivity in our respective markets. As we did with Cirion and Brightspeed, creating an exceptional partner is very important to us. I'm excited about this transaction and believe Colt will be the excellent partner we need to serve our customers moving forward. As was the case in the LATAM and the ILEC transactions, the EMEA announcement allows Lumen to receive attractive valuations for the assets and operations, focus our investment on our key growth markets, and establish excellent partners in the areas where we've divested these businesses. We expect this proposed sale to close early in late 2023 pending customary regulatory approvals. A quick note on the Brightspeed transaction, which closed earlier this quarter. I would like to take a minute to acknowledge the tremendous work both teams did supporting the Brightspeed conversion. It would be difficult to overstate the heavy lift our folks at the Brightspeed team took on in transitioning these 20 states to Brightspeed's operating environment. It's a great example of our ability to do difficult and complex things. I want to wish Brightspeed the best as they begin their journey to deliver high-speed fiber services in these markets, which will benefit greatly from their investment and strong management team. Before I turn it over to Chris for some details on the quarter, I want to take a minute to share my view on how Lumen is positioned as we transition to Kate's leadership. The coming together of CenturyLink and Level 3 marked a significant moment in our company's history, creating one of the world's largest, most advanced, and critical networks. In Lumen, we have built a platform that allows us to meet the networking and communications needs of the most sophisticated enterprise customers. We've enhanced the power of our core network service offerings with a range of cloud, security, and collaboration solutions. More recently, we have invested to upgrade and transform our central offices into many data centers, further enabling what everyone now knows as the Lumen Edge Cloud. We have a powerful and robust fiber network complemented with an increasingly deep set of adjacent capabilities like orchestration, interacting with our customers' businesses via machine-to-machine applications rather than phone calls or emails. The market for these capabilities is still in the early stages of growth, but I believe the foundation necessary for Lumen to be a market leader has been laid, and the opportunity for growth is significant. On the Mass Markets side, we have ramped up our investment in the Quantum Fiber footprint and our all-digital service delivery platform. We've doubled the number of new enablements per quarter compared to last year. So let me be clear; we are not yet at the pace of build we expect or want. We will continue to ramp our enablements and overcome the supply chain, labor, and inflationary constraints we've encountered. We have strong conviction that focusing on growing markets where we can create dense urban clusters and supporting all of the communities within those clusters is the best approach to maximize our investments and significantly expand the reach of our Quantum Fiber offering. As Chris will share, we are very focused on driving customer penetration over that extended footprint. With divestitures of the ILEC business in 20 states, serving mostly rural customers, the divestiture of the LatAm business, today's EMEA announcement, and the divestiture of our legacy Colt business, we've been consistently optimizing our assets to focus on the opportunities where we have the ability to invest, grow, and be a market leader. We expect to continue to optimize, focus, and align our asset base with our growth opportunities. These value-accretive transactions, together with the capital allocation changes we are making today, provide the company significant flexibility to invest in new growth opportunities, maintain a strong balance sheet, and execute on our share repurchase program. We are at a turning point in Lumen's history, where data and AI will transform society and business. I believe Lumen is well positioned for success in a world of rapidly evolving technology. With some of the world's strongest assets, operations, and human capital, all delivered as a platform for the needs of the modern business and for how today's consumers live and work with connectivity. I'm proud to have led the Lumen team during the integration and transformation of our company. I'm obviously not an original founder, but I feel like one of the founders of the company. That's how the team has approached the past five years. We've been building a new company, not merely making incremental improvements to the old. I'm very excited to welcome Kate and believe she is the right person to take Lumen to the next level and continue our path towards top-line and bottom-line growth. Now, as a shareholder, like all of you, I look forward to Lumen's continued success. With that, I'll turn the call over to Chris to discuss our third quarter results in more detail. Chris?

Thank you, Jeff, and good afternoon, everyone. I want to start by recognizing Jeff for the significant contributions he has made to Lumen and its predecessor companies. As Jeff mentioned, since the Level 3 merger in 2017, we have reduced debt by approximately $16 billion, sold our LatAm business for about nine times EBITDA, sold our ILEC business for approximately 5.5 times EBITDA, and announced today that we have entered into an exclusive arrangement for the proposed sale of our EMEA business to Colt for $1.8 billion. This represents a very attractive multiple of approximately 11 times EBITDA, and most importantly, Jeff has positioned our company well as we drive toward profitable revenue growth. Jeff, I know I speak for the entire Lumen family when I say thank you. This year marks a period of great progress in transforming our business. During 2022, we completed both the LATAM and our much larger ILEC divestitures. As our teams honor the foundation created and the experience learned over the years under Jeff's leadership, we are excited to have Kate join the team in just a few days. She brings tremendous leadership skills and deep technology experience to help drive Lumen on the next steps of our journey. As you think about portfolio optimization, it is an ongoing process that the Board evaluates regularly. Our goal is to maximize shareholder value, highlighted by the EMEA announcement today, and we will continue to evaluate future portfolio-related opportunities. As you know, Kate joins us on Monday, and she will develop her thoughts related to any needs within our portfolio of products and assets, as well as any products or assets that she may deem nonstrategic. Moving on to reporting, we're sharing a few new items this quarter, including a view of direct margin by our new business product reporting and pro forma historical financials, excluding the impacts from our divested LatAm business and CAF II to help you align your models. The size and scope of the recently closed ILEC divestiture dictate that we will provide a more wholesome view of our pro forma financials when we report our fourth quarter results. Let me move on to discuss some macro thoughts and some 2022 closed deal-related model impacts. We continue to face macro headwinds, and we are actively working to address these challenges through cost reduction and other initiatives. Supply chains are strained with labor being the key headwind, and we are all facing the impacts of inflation. That said, we expect to end the year towards the low end of our adjusted EBITDA guidance range. Recall that we slowed some of our transformation efforts as we stood up Cirion and Brightspeed. But with those transactions now closed, we will reenergize our efforts in digital transformation. We estimate that our full year 2022 EBITDA will be impacted by approximately $100 million related to inflationary pressures. Before discussing third quarter results, I would like to provide a more calibrated jump-off point as we near the close of 2022. If you combine the divested LATAM business, the ILEC 20-state business, and the CAF II benefits we received in 2022, which won't recur in 2023, the total EBITDA impact would be approximately $1.4 billion. We will update you in future quarters if there are any additional CAF II-related reserve releases, and we will provide more detailed 2023 guidance when we report our fourth quarter results. With that, I will move to the financial summary of our third quarter. We are very pleased to have closed both the LATAM divestiture in the third quarter and the ILEC divestiture on October 3. These divestitures improve our revenue mix and strategic focus, and we received approximately $7 billion of net discretionary cash proceeds. As you know, we've been active in the market tendering for debt and expect a reduction in our overall debt as we close the year. Also recall that we conveyed approximately $1.5 billion of debt to Brightspeed upon closing the ILEC transaction, and that is in addition to the net cash proceeds I just mentioned. Also be aware that these transactions caused a taxable event, and we expect to pay approximately $900 million to $1 billion in tax during the first half of 2023 related to these transactions. This tax impact will be included in the overall cash tax guidance for 2023, which we expect to share with you when we report our fourth quarter results. As we review our third quarter results, I want to highlight that in our trending schedule we have provided our pro forma results, excluding the financial impact of the LatAm divestiture as well as the historic benefits of CAF II support. Using that as a basis and in constant currency and adjusting for the sale of our correctional facilities business in the fourth quarter of 2021, overall business revenue declined approximately 4.3% year-over-year and 2% sequentially. Mass Markets, when adjusting for CAF II, declined 6.6% year-over-year and 1.9% sequentially. We reported adjusted EBITDA of $1.688 billion in the third quarter and generated a 38.5% margin. Recall that year-over-year comparisons will continue to be impacted through the first quarter of 2023 by the CAF II program that ended in 2021 and the subsequent $59 million CAF II reserve release in the first quarter of this year. On a reported basis, revenue was down 10.2% year-over-year. When adjusting for the items I mentioned earlier, revenue declined 5%. Our free cash flow was $620 million for the third quarter. Our dividend paid during the quarter totaled $255 million. As Jeff discussed, our Board has decided to eliminate our dividend, so there will not be a dividend paid during the fourth quarter. Additionally, we have reduced pro forma net debt by approximately $11 billion year-to-date and gross debt by about $16 billion over the past five years, reducing our annual cash interest expense by approximately $1 billion. Moving on to a more detailed look at revenue, I will discuss our results on a pro forma basis. Our third quarter total reported revenue declined 5.5% on a year-over-year basis to $4.328 billion. As I mentioned earlier, in constant currency and adjusting for the sale of our correctional facilities business, year-over-year revenue declined 5%. Within our two key segments, business revenue declined 5.1% year-over-year to $3.155 billion. On an adjusted basis, business revenue declined 4.3% year-over-year. Mass Markets revenue declined 6.6% year-over-year to $1.173 billion. Wholesale revenue grew 1% year-over-year. This is a channel that will likely decline over time when we manage for cash. Within our enterprise channels, which is our business segment excluding wholesale, revenue declined 7.4% year-over-year. On an adjusted basis, enterprise channels revenue declined 6.3% year-over-year. Our exposure to legacy voice and other revenue continues to improve, and we expect the closing of the 20-state ILEC divestiture last month to further improve our enterprise revenue mix going forward. iGAM revenue declined 6.2% year-over-year. FX was a $17 million headwind year-over-year. In constant currency, revenue was down 4.2%. iGAM revenue was negatively impacted year-over-year by one-time revenue in the prior year related to a major broadcast event. Large enterprise revenue declined 10.4% year-over-year. On an adjusted basis, large enterprise declined 9.4%. Remember that large enterprise includes our public sector business, and results in this channel were impacted by a contract ending at the beginning of the third quarter. Excluding public sector, large enterprise revenue trends improved both year-over-year and sequentially and were the strongest performer within our enterprise channels, with the year-over-year rate of decline improving by 100 basis points since the first quarter of 2022. Within public sector, we've had significant wins over the last few quarters, including yesterday's announced contract with the US Department of Defense. As a reminder, once these contracts are won, the revenue is long-lasting but ramps slowly as we convert existing services to the Lumen network. As you model our fourth quarter for large enterprise, be aware that it will be the final quarter impacted by year-over-year comparability related to our divested correctional facilities business. For reference, the revenue benefit we received in the fourth quarter of 2021 was $3 million. Mid-market enterprise declined 4.6% year-over-year, a significant 360 basis points improvement since the first quarter of 2022. As we discussed, we believe our product set serves this segment well and we expect growth over the long term. We are seeing benefits in this channel, especially on customer retention, and our recently launched Lumen Marketplace provides an opportunity for further improvement. As I move to our new business product life cycle reporting, I will reference percentage changes on a pro forma adjusted basis to normalize for the impacts of LATAM, foreign exchange, and the sale of our correctional facilities business to provide a better view of our underlying performance. Grow products revenue grew 1.6% year-over-year in the third quarter. We saw strength in IP and cloud services. Grow now represents approximately 34% of our business segment, and we carried an approximately 84% direct margin this quarter. Nurture products revenue declined 8.4% year-over-year in the third quarter. The decline was driven by VPN and Ethernet. Nurture now represents about 31% of our business segment and carries an approximate 70% direct margin this quarter. Harvest products revenue declined 6.4% year-over-year in the third quarter. Price increases had a positive impact on our decline rate. Our recently formed Harvest team has been working hard to manage to a lower rate of decline within this product set, which is helping to not only extend the life of these products but also to manage customers back to Grow and Nurture products. Recall that Harvest is an important part of our business and generates cash to fuel our growth initiatives. Harvest now represents approximately 29% of our business segment and carried an approximate 81% direct margin this quarter. Other products revenue declined 4.7% year-over-year in the third quarter. Our other product revenue tends to experience fluctuations due to the nonrecurring nature of these products. As you look at this product life cycle reporting, keep in mind that trends will fluctuate as we continue to manage products through their life cycles and our Harvest team digs in with opportunities to drive strong cash flow to invest in our growth products. Moving on to Mass Markets. As I mentioned earlier, total Mass Markets revenue declined 6.6% year-over-year and 1.9% sequentially. Our Mass Markets fiber broadband revenue within our 16-state RemainCo footprint grew by approximately 18% year-over-year and in the third quarter, represented approximately 18% of Mass Markets revenue. Also note, with the close of our ILEC sale, our exposure to legacy voice and other services revenue has improved by nearly 400 basis points year-over-year. During the quarter, total enablements were approximately 210,000, with approximately 195,000 of those enabled locations in our 16 retained states, bringing the total enabled locations in the retained states to 3 million as of September 30, with approximately 290,000 total locations enabled in the SellCo footprint. Enabling locations is hard work, and the permitting process as well as third-party labor supply have been significant headwinds for us this year. While we are not satisfied with our enablement pacing year-to-date, it is important to note that we stood up a new factory internally as we pivoted from micro-targeting to a market-based approach. This includes an end-to-end process from planning to engineering to construction and finally enablement. We have learned a lot through this process, and those lessons will serve us well as we continue to work on Quantum build. During the quarter, we added 31,000 Quantum Fiber customers on a reported basis, an improvement from last quarter as we continue our pivot to a market-based approach and adjust our go-to-market strategy. This brings our total Quantum Fiber subscribers to 889,000, with 813,000 of the subscribers within the 16 retained states. ARPU in retained states was approximately $60, and we see ARPU expansion opportunities with the adoption of in-home WiFi solutions, up-speeding enterprise-grade security solutions, and our recently launched Multi-Gig offerings, delivering up to eight gig symmetric services with the potential for further cost-effective speed enhancements going forward. As of September 30, our penetration of legacy copper broadband subscribers in our retained 16 states was 12%, highlighting the significant share-taking opportunity as we accelerate the Quantum Fiber build. Within the same footprint, our Quantum Fiber penetration stood at approximately 27%. However, as we expand our footprint, we expect penetration to fall as we expand our addressable market at a higher rate than new customers are added. This is just the math of an expanding business. Our Quantum Fiber 2020 vintage penetration was approximately 27% at the 18-month mark, and we will provide an update next quarter with our 24-month penetration rate. We believe this penetration ramp strongly supports our expectations for longer-term penetration gains. Our Quantum Fiber NPS score within RemainCo was greater than positive 50 again this quarter, an indication of the quality, value, and superior service that Quantum Fiber delivers. Quantum Fiber is an all-digital, multi-gig capable, prepaid product that features simple pricing with no contracts, helping reduce call center volumes and support our very strong NPS scores. We continue to monitor how the economic environment is impacting our customers, and we have not observed any discernible changes in customer payment patterns. Turning to adjusted EBITDA, for the third quarter of 2022, pro forma adjusted EBITDA was $1.659 billion compared to $1.872 billion in the year-ago quarter. As I mentioned earlier, we are seeing cost pressures from inflation in addition to our OpEx investments to drive growth. We see more opportunity for transformation cost savings now that we have closed both the LatAm and ILEC divestitures and we can return resources to our transformation initiatives. Special items this quarter totaled a benefit of $527 million and were related primarily to a $593 million gain on the sale of the Latin America business. On a pro forma basis, our third quarter 2022 margin was 38.3%, compared to 40.9% in the year-ago period. Capital expenditures for the third quarter of 2022 were $845 million. In the third quarter of 2022, the company generated free cash flow of $620 million. Moving on to our 2022 financial outlook, we are updating our guidance for several metrics. We now expect capital expenditures in the range of $3 billion to $3.2 billion for the full year 2022. As a result, we are raising our free cash flow outlook to $2.2 billion to $2.4 billion for the full year 2022. We are also adjusting our expectation for stock-based compensation expenses and now expect approximately $100 million for the full year 2022. As mentioned previously, the Board has decided to eliminate our dividend and has simultaneously authorized an up to $1.5 billion, two-year share repurchase plan. In closing, our team is managing through macro headwinds well. We will miss Jeff's leadership but look forward to Kate joining us on Monday as we continue our transformative journey. Our team remains focused on executing our growth initiatives to drive long-term profitable revenue growth. With that, we are ready for your questions.

Thank you. Our first question will be from Philip Cusick with JPMorgan. Please go ahead.

Hi, everyone. Thank you, Jeff. It’s been a long time working together across different companies, and I appreciate all your help over the years. I wanted to discuss CapEx and the fiber build and what might be holding this back. Other companies have mentioned expanding into new regions and aiming for improved yields, particularly in Arizona. How do you see your ability to accelerate from this point, and do you feel any pressure to do so? Additionally, Chris, could you provide a specific range for your EBITDA guidance for the fourth quarter to help clarify things for those of us who find the math challenging? Thank you.

Thanks, Philip. I'll take the first one, and then Chris can add to it; you can take the second question. If you look at our fiber enablement, we're not doing it as fast as we want to do. So let me lead with that. We're not doing it as fast as we want to be deploying new enablement. There are a lot of factors that go into that: supply chain constraints, labor shortages, inflationary pressures, and those types of things. I'm not terribly worried about it, but we'll work through those. As far as competitors coming into a small part of the market and selecting just that market to build, that's going to happen. That's going to happen, and we've done it in other people's markets ourselves. We see that as just another competitor in those markets. What we need to do is make sure that we build a great product, a great experience, have the multi-gig capabilities that we've talked about, have the all-digital interaction that we want, and then we go at a pace that's aggressive and appropriate for the market.

Yeah. Phil, and on the fourth quarter, on the year, we've held our guidance on EBITDA. We are near the lower end at this point, just given some of the inflationary pressures that we're working through. So, that pretty much gives you the fourth quarter guidance based on the year-to-date results.

Thanks, guys. Thanks again, Jeff.

Thank you. Thanks for your comment, Phil.

Our next question is from Simon Flannery with Morgan Stanley. Please go ahead.

Hi, guys. It's Diego filling in for Simon. Thank you for taking the question. First, can you talk about how you're thinking about the pacing on the buyback program and anything that would change that cadence? And then on enterprise buying trends, we've heard some softening of demand, people rationalizing on things like AWS. Can you talk about what you're seeing on customer buying trends on that enterprise front? Thank you.

Sure. Let me take the buyback question first, and then I'll come back to the other one. Look, we won't get into the specifics of timing, but we'll be opportunistic and make sure that we take good advantage of it. I'll tell you that the Board is engaged in this process, and we have a structured and thought-through approach to how to go about it. We'll follow that structured approach, but we'll be opportunistic and not get too specific about our timing on things. And then, with respect to buying patterns, we mentioned in the second quarter call that we were seeing slowing decision-making. I don't think the environment has changed very much since then. We don't see an increase in our win-loss ratio or a decrease, I should say, in our win-loss. So it's not that we're losing deals to somebody else. We just don't see people making those decisions as quickly as possible. We don't see a particular increase in our cancellations. So it's not like the deals are going away. It's kind of the same environment that we saw in the second quarter. But it is a choppy environment for our enterprise customers, and we do see them slowing the approval process that they have to go through to get new business to us.

Great. Thank you.

Sure.

Our next question is from Batya Levi with UBS. Please go ahead.

Great. Thank you. Yes. I also wish you all the best in your next chapter. I do want to go back to the new capital allocation strategy. I think there was a debate out there about whether you would completely eliminate the dividend or just lower it. Can you just walk through the decision-making process and provide your view on the complete elimination? Is that a function of your view of more challenging trends ahead or is it something different? And maybe just a follow-up on the fiber CapEx side. Can you just go over what your expectation would be on the remaining 22 million homes? What percent could get a fiber overbuild over time? Thank you.

I will answer the first question. Regarding your second question about the percentage of our 22 million homes that will have a fiber overbuild, that is indeed the correct number. Our Board undergoes a thorough process. As I have mentioned before, we regularly assess our capital allocation strategy considering the current environment and circumstances. We have discussed whether to eliminate the dividend or maintain a small dividend. The decision was made to eliminate it because we believe that, at the current stock prices, it is more beneficial to return value to shareholders through a share repurchase program rather than a minimal dividend. This was the approach we took. We also noted when we announced the Apollo transaction for our 20-state ILEC business that we would review our dividend and capital allocation policies once the business is closed, and we would make decisions based on the conditions at that time. This decision does not indicate any significant weakness or inability to fund our business. We simply believe that buying back shares is a more effective way to return value to shareholders following our assessment after the Apollo transaction.

Batya, on your second question, no, I don't think this changes the goal. This is obviously a multiyear project. We're doing everything we can, as Jeff mentioned earlier, to go as fast as we can. Obviously, there are some near-term headwinds. But at this point, I don't think that changes our goal in terms of where we want to go or what we think we can do. It's really about all hands on deck right now to see what we can do given permitting and labor issues to get as many enablements in the ground as we can as fast as possible.

Got it. Thank you.

Our next question is from David Barden with Bank of America. Please go ahead.

Hi, everyone. Thank you. I really appreciate it. Jeff, it’s been a while, and I’m grateful for your partnership throughout this process. I’m eager to meet Kate and I believe she’s listening in. I have a couple of questions. First, regarding the $1.8 billion sale in Europe, which is structured as a put option—this seems unusual. Could you explain the reasoning behind that structure? It seems like we wanted everything to be announced simultaneously and just needed to have something formalized. Additionally, could you clarify what the tax implications of that transaction will be? Secondly, following up on the stock buyback discussion, with the significant tax accounting expected in the early part of next year, should we anticipate ongoing discussions about market conditions and our stock price? Are we considering increasing our debt while also managing tax payments to facilitate stock buybacks? I’d like to understand how that dialogue will unfold. Lastly, I apologize for this question, but I noticed that fiber revenues in Mass Markets account for only 3.7% of total revenue. Yet, there seems to be a significant commitment to invest billions over several years and navigate supply chain challenges for this rollout. Why was that investment decision made instead of focusing on generating cash from that segment and reallocating it to improve the other 96% of our company? Was there a discussion around whether we should continue in the copper-fiber upgrade business? Thank you.

First of all, let me address the put options. It may seem unusual, but was it just to have these announcements coincide? While it might appear odd for purchases or business sales in the US, it is not uncommon for such sales in other countries. We have a process to follow for obtaining regulatory approval, and the put option structure is a part of that, helping us ensure compliance with the rules and regulations in the markets where we operate. There's nothing unusual about it. For further details, I direct you to the 8-K. If you observe other companies involved in similar transactions, you'll find that this structure is quite common in certain European markets. Chris, why don’t you address the next two questions, and then I’ll return to fiber.

Yeah. So the tax question, and I think I heard you correctly, the combined tax impact we said is between $900 million to $1 billion that would be due next April. That includes the taxes for both of the divested businesses so far. As it relates to how we’ll manage the buybacks versus leverage, I mean, look, I really view those as dynamic considerations we have to look at in relation to each other at any given point in time, right? We have to look at what our cash performance looks like in any given quarter. We've got to look at where the debt markets and our leverage are. We've got to look at the buying opportunity in the equity markets. Obviously, in the near term, that buying opportunity, I think, will be strong, but it's not a linear process that we stick to. It’s dynamic, and we will manage it accordingly to make sure that we're doing the best job possible for our stakeholders. So that's really how we’ll look at it going forward.

I’ll provide some insight, David, regarding your question about fiber revenues and our investment strategy. Several years ago, we carefully evaluated whether to focus on the consumer fiber business or the consumer copper business. Ultimately, we concluded that we should manage it for cash in areas where it makes sense and invest in fiber in relevant growth markets. We identified growth opportunities in places like Denver, Minneapolis, and Seattle, among others in the 16 states where we operate. Therefore, we decided these areas are suitable for fiber investments. Conversely, we recognized certain markets would be better served by selling those assets, which led to the establishment of Brightspeed. We believe they will effectively manage those markets, benefiting both them and their investors. Our approach encompasses all the strategies discussed, and we remain open to adjusting our methods as needed to optimize shareholder returns. We do not view these decisions as fixed but rather as commitments that we aim to execute while remaining receptive to more favorable options that may arise.

Again, Jeff, thank you.

Thank you, Dave. It has been a long time.

Thanks, David. France, next question please.

Our next question is from Frank Louthan with Raymond James. Please go ahead.

Great. Thank you. And thanks for all the help over the years, Jeff. So with what's left, when you sell all this, where does this leave you with regard to top line growth? And when do you think you can deliver sustained top-line growth in the future? Thanks.

Hey Frank, it's Chris. I'll take that one. I think when you look at our growth buckets, my main focus obviously is doing what we can to get the growth bucket growing faster, sooner. We've obviously got a process around Harvest and Nurture that I think certainly in the Harvest bucket is starting to show results. But realistically, I still think we're two to three years away from total growth, just given the size of those buckets. But the growth bucket is the focus, and I think starting with what we have, with what Jeff leaves us with, and certainly Kate's experience, that's where the focus will be as we go forward, and I feel good about it.

And just to add, I feel very excited to have Kate come in. I think that the Lumen team has done a great job transitioning us from a telco to a technology company, interfacing differently with our customers, building a platform that is tightly coupled to the infrastructure and fiber that we have, and constructing a platform for Kate and the Lumen team going forward to sell and accelerate growth in ancillary services and things around our edge cloud, security, collaboration, orchestration, and all of those. I'm still very excited about our ability to add growth to that platform.

Well, that's great. I look forward to meeting Kate as well. I guess just a quick follow-up. Will the split between the Grow, Nurture, and Harvest materially change with the sale of the EMEA business? Will any one of those buckets have more or less exposure to?

Yeah. The operations of our company does not change with the sale of EMEA. I don't think any of those buckets have any strong particular exposure. Do you, Chris?

No. I don't think it's going to skew things dramatically one way or the other.

Yeah. And it won't change the way we operate the rest of the company either.

Okay. Great. Thank you very much.

France, we've got time to take one more question.

Very good. Our next question is from Nick Del Deo with MoffettNathanson. Please go ahead.

Hi. Thanks for taking my questions. Jeff, I want to echo everyone else's comments and congratulate you on all your accomplishments and a well-deserved retirement.

Thank you, Nick. And you have the last question on my last earnings call, so no pleasure in my career. So, I'm looking forward to it.

All right. A lot of pressure to deliver on that. I guess, first on the cost cutting or cost transformations. As you noted, over the past year, you've been a bit hamstrung given the resources you've dedicated to getting the Apollo and LatAm deals over the finish line. You talked about getting that engine up and running. What sort of cadence should we expect in terms of getting that back up to 100%? And will the resources devoted to getting the EMEA deal over the finish line weigh on your ability to do that?

So let me take the second one first and then Chris you can take the first one. No, the EMEA deal will not weigh on our ability. If you look at Brightspeed and if you look at Cirion, those are much more stand-ups of new businesses being spun out, and this one is more of an acquisition by an existing business of our business. I don’t think it will be as complicated or as expensive on the Lumen side of things.

Yeah. I totally agree with that. And as it relates to our ability to get back to some of the cost-saving initiatives, I think it will take us a year or two to get back to full run rate, but we're starting with that now. As we go forward, we're going to be looking for ways to drive more automation and simplicity in our internal processes for driving more efficiency. That's where we will be focusing.

Okay. Well...

Go ahead, Nick.

The last thing I wanted to ask about was sales compensation, which is something that you've been talking about a bit over the last several months, emphasizing growth categories while deemphasizing the Harvest categories in terms of how people get compensated. How do you implement those changes and ensure that the base of Harvest revenue doesn't fall at an undue pace while those changes are put into place? I guess, stated differently, what sort of incentives do you put in place to ensure that people maintain that?

Yeah, I won't get into specifics, obviously, because things aren't fully finalized yet. But I think the key point is that our Harvest bucket is really not a product that gets sold very much at all anymore. So you look at where the bulk of the sales exist today, it is in the growth categories and the Nurture category. It’s really about how you incentivize behavior within those. Now separately, we do have a customer success organization that works very hard on things like rerates, making sure that we're moving customers up the stack from older tech to newer tech, and that's a separate compensation system. So that's how we manage the flow of products from old to new, and we also just manage the overall decline of those assets. There is a structured process around that in terms of how people are compensated.

Okay. Okay. Great. Thank you, Chris.

All right. I'd like to say thank you all. I've worked with all of you for a long time, and I appreciated the relationship. I want to close by saying how extremely proud I am of the Lumen team and what they've built. I'll miss engaging with all of you on these quarterly calls and the various conferences that I've attended. I think I leave behind a company that has a very strong foundation and is poised for a return to profitable growth. I'm excited about that. I'm excited for Lumen. I'm excited for its employees and stakeholders, as Kate's leadership will further strengthen what we've built over the past several years. So with that, I'd like to say thank you for the time that we've had together, and your interest in Lumen, and thank you for joining the call today.

Thank you. We would like to thank everyone for your participation and for using Lumen Conference Service today. This does conclude the conference call. We ask that you please disconnect your lines. Have a great day, everyone.