Good afternoon and welcome to NETGEAR's first quarter of 2023 financial results conference call. Joining us from the company are Mr. Patrick Lo, Chairman and CEO; and Mr. Bryan Murray, CFO. The format of the call will start with a review of the financials for the first quarter provided by Bryan, followed by details and commentary on the business provided by Patrick and finish with the second quarter of 2023 guidance provided by Bryan. We will then have time for any questions. If you have not received a copy of today's release, please visit NETGEAR's Investor Relations website. Before we begin the formal remarks, we advise you that today's conference call contains forward-looking statements. Actual results or trends could differ materially from those contemplated by these forward-looking statements. For more information, please refer to the risk factors discussed in NETGEAR's periodic filings with the SEC, including the most recent Form 10-Q. Any forward-looking statements that we make on this call are based on assumptions as of today and NETGEAR undertakes no obligation to update these statements as a result of new information or future events. In addition, several non-GAAP financial measures will be mentioned on this call. Reconciliation of the non-GAAP to GAAP measures can be found in today's press release on our Investor Relations website.

Thank you, Erik, and thank you everyone for joining today's call. While we came into the quarter forecasting approximately $28 million in channel inventory reductions of both CHP and SMB products, our actual experience was a reduction of $37 million or $9 million higher than anticipated. This increase was due to an unprecedented inventory reduction by our largest service provider partner, as well as a meaningful reduction in SMB inventory by our largest e-commerce partner. This resulted in an unexpected challenge to our top line. Accordingly, our net revenue for the quarter ended April 2nd, 2023 was $180.9 million, which came in below the low end of our guidance range, down 14.1% year-over-year and down 27.4% on a sequential basis. However, our end user sales of SMB products remain strong, growing double-digits year-on-year, driven by our ProAV line of managed switches and our premium CHP products consisting of our Orbi 8 and 9 tri and quad-band WiFi mesh products and 5G mobile hotspots, again outperforming the broader market growing sequentially despite normal seasonal patterns. While our gross margin improved dramatically during the quarter, it was not enough to offset the reduced leverage from a top line. As a result, we delivered a non-GAAP operating loss of $7.1 million and non-GAAP operating margin came in at negative 3.9% below the low end of our guidance range, which was up 50 basis points compared to the year-ago period and a decline of 230 basis points compared to the prior quarter. For the first quarter of 2023, net revenue for the Americas was $121.9 million, a decline of 15.7% year-over-year and down 23.4% sequentially. EMEA net revenue was $39.2 million, an increase of 6.3% year-over-year, and down 25.7% quarter-over-quarter. Our APAC net revenue was $19.8 million, which is down 31.8% from the prior comparable period and down 46.8% sequentially. Our APAC revenue saw outside declines due to the sudden COVID surge in China at the end of last year and into Q1 of this year, which caused a significant market slowdown in China, Hong Kong, and Korea. For the first quarter of 2023, we shipped a total of approximately 1.8 million units, including 860,000 nodes of wireless products. Shipments of all wired and wireless routers and gateways combined were about 485,000 units for the first quarter of 2023. The net revenue split between home and business products was about 57% and 43%, respectively. The net revenue split between wireless and wired products was about 44% and 56%, respectively. Products introduced in the last 15 months constituted about 18% of our first quarter shipments. While products introduced in the last 12 months contribute about 12% of our first quarter shipments. From this point on my discussion points will focus on non-GAAP numbers. The reconciliation from GAAP to non-GAAP is detailed in their earnings release distributed earlier today. Non-GAAP gross margin in the first quarter of 2023 was 33.6%, which is up 540 basis points as compared to 28.2% in the prior year comparable period and up 870 basis points compared to 24.9% in the fourth quarter of 2022. This represents our second highest gross margin since the beginning of 2019. As compared to both the prior year period and Q4 2022, we experienced an improved mix of our premium CHP products, as well as a higher mix of SMB revenue, both of which carry higher margins. Additionally, we experienced lower sea freight costs as determined when the inventory was purchased and decreased our use of higher cost air freight due to an improved supply picture. Total Q1 non-GAAP operating expenses came in at $67.9 million, which is down 1.1% year-over-year and up 2.8% sequentially. Our headcount was 702 as of the end of the quarter, up slightly from 691 in Q4. We will continue to strategically invest in our business and hiring key areas where we believe we'll deliver future growth and profitability, such as ProAV managed switches, premium Orbi WiFi mesh systems, 5G mobile hotspots, and subscription services. However, we continue to evaluate other areas of the business on a regular basis and plan to drive further cost efficiencies. Our non-GAAP R&D expense for the first quarter was 11.6% of net revenue as compared to 10.8% of net revenue in the prior comparable period and 7.7% of net revenue in the fourth quarter of 2022. To continue our technology and subscription service leadership, we are committed to continued investment in R&D. Our non-GAAP tax expense was a benefit of $19,000 in the first quarter of 2023. Looking at the bottom line for Q1, we reported a non-GAAP net loss of $5.6 million and non-GAAP diluted net loss per share of $0.19. Turning to the balance sheet, we ended the first quarter of 2023 with $239.2 million in cash and short-term investments, up $11.8 million from the prior quarter. During the quarter, $9.1 million of cash was provided by operations, which brings our total cash used by operations over the trailing 12 months to $5.9 million. And we used $870,000 in the purchase of property and equipment during the quarter, which brings our total cash used for capital expenditures over the trailing 12 months to $5.7 million. Now turning to the first quarter results for our product segments. The Connected Home segment, which includes our industry-leading Orbi, Nighthawk, Nighthawk Pro Gaming, Armor, and Meural Brands generated net revenue of $102.7 million during the quarter, down 21.2% on a year-over-year basis, and down 31.1% sequentially. We experienced a year-over-year decline in both the retail and service for other channels, as the year-ago period we were still experiencing relatively elevated demand and higher inventory carrying levels at our channel partners. Despite a year-over-year double-digit decline in the consumer networking market overall in Q1, our premium Orbi 8 and 9 WiFi mesh and 5G mobile hotspots materially outperformed the market in that same period. Importantly, these higher margin high-end products help offset the lost top line leverage and result in an improved contribution profit in the CHP business as compared to the year-ago period and Q4 2022 despite lower revenue. This is clear validation of the long-term growth and profitability potential of our core strategy. On the SMB side, our products continued to garner a strong reception in the market and end user sales grew double-digits year-on-year. However, while we had anticipated some channel inventory reductions of our SMB products, we also experienced a drastic and unanticipated reduction in inventory turning levels at our largest e-commerce channel partner, which constrained our top line. Accordingly, SMB net revenue came in at $78.2 million in the first quarter, a decline of 2.6% on a year-over-year basis, and 21.9% sequentially. Demand remains exceptionally strong for our ProAV managed switch products, with end user sales in the scattered year growing over 50% as compared to the prior year quarter, as our investments in this area continue to pay off. As we continue to look to the remainder of the year, broad-based inflationary pressures and the uncertain macroeconomic environment still remain top of mind for our partners across all channels. Consequently, while we materially lowered channel inventory in the first quarter, we continue to expect top line headwinds as our channel partners continue to constrain inventory levels of both CHP and SMB products to unprecedented carrying levels, with an impact of a similar magnitude to Q1 on our top line projections. Despite our top line remaining challenged due to the inventory reductions in the near term, we expect end market sales of our premium CHP products and our SMB products to continue to deliver growth, a positive indicator for the underlying business.

Thank you, Bryan. After three years of the pandemic, broad-based inflationary pressures amid an uncertain macroeconomic environment are affecting consumers in industries around the world. In the first quarter, channel partners in all parts of our business sharply constrained their order to reduce inventory carrying levels more aggressively than our original estimates, impacting our top line and resulting in lost operating leverage. However, the overarching market trends that we have based our strategy on delivering leading-edge technologically differentiated products to consumers and businesses that will pay for high-performance features are clearly evident in the behavior of our end users. Importantly, in the first quarter, NETGEAR delivered a non-GAAP gross margin of 33.6%, up 540 basis points year-over-year, and 870 basis points sequentially, as we achieved our second highest gross margin since the beginning of 2019. We believe this serves as a strong validation of our strategy to move away from the less profitable, lower end of the market and focus on premium products where profitability has been consistently stronger. The impressive gross margin result of this quarter gives us renewed confidence in the sustainability and longevity of the margin expansion potential unlocked by our core long-term growth strategy, even through periods of macroeconomic uncertainty, especially when channel inventory levels stabilize. Now turning to an update on our CHP business. Demand for our best-selling premium Orbi 8 and Orbi 9 mesh WiFi products remained strong, and end user sales actually grew sequentially, even in the face of a normal seasonal decline from the Q4 holiday period. The solid performance of these higher margin products enabled CHP to contribute to our significant gross margin improvement in the quarter. The WiFi 7 upgrade cycle is coming later this year, and we are poised to capitalize on another technological inflection point. As the transition of our portfolio mix from low end to high end progresses, ASPs, margins, and service attached rates should improve in tandem and deliver long-term growth and profitability. Innovation is the key to NETGEAR's success, and I'm excited to share that we are again at the forefront of the next technology inflection, as we recently launched our first WiFi 7 router, the Nighthawk RS700. This high-performance tri-band router is spearheading the WiFi 7 revolution and introduces a powerful new antenna design, capable of delivering WiFi speeds of up to 19 gigabits per second, more than double that of the previous generations. Optimized for the requirements of modern hyper-connected homes, the Nighthawk RS700 also features a 10-gigabit internet port and four gigabit LAN ports for fast, flexible wired connections. As the first mover in the WiFi 7 space, we expect this product to expand our addressable market even further as consumers future-proof their networks. The Nighthawk RS700, retailing at $699, is already available for pre-order and will begin shipping this quarter. Our WiFi 7 Nighthawk offering will be followed by our WiFi 7 Orbi introduction in Q3, putting further distance between us and our competitors. Demand for our Nighthawk M6 and M6 Pro 5G mobile hotspots also remained strong, and these products saw end-user sales in the retail channel grow year-over-year and quarter-over-quarter. The flexibility of the unlocked version of the M6 Pro 5G mobile hotspots launched just recently in the fourth quarter in Europe is extremely appealing to customers, and the unlocked category grew double-digits sequentially. Capable of delivering speeds of up to 3.6 gigabits per second and connecting up to 32 devices simultaneously, the unlocked version of the M6 Pro offers unparalleled portability, security, reliability, and customization for the customer to accommodate their unique location and carrier. We expect to launch the U.S. version of the unlocked Nighthawk M6 Pro 5G mobile hotspot next month, and we expect it will greatly expand our addressable market with support for all three major domestic carriers along with international roaming. At an MSRP of $999, it will further improve our ASPs, unit growth, and uplift margins over time. These exciting new products will be key contributors to top and bottom line growth for CHP in the seasonally strongest second half of the year when retail channel inventory levels stabilize. We are seeing improved demand for our NETGEAR Armor service as cybersecurity and privacy are top of mind for consumers these days, and Armor is the only protection built directly into the router with the most comprehensive security solution available today. In the first quarter, we grew our paid subscribers by 23.1% year-over-year, ending the first quarter with 772,000. Service revenue grew to $9.6 million, up 26.3% year-over-year and up 7.9% sequentially. Our messaging around the services that only NETGEAR can offer is clearly resonating with customers, and we are steadily working towards our goal of 875,000 paid subscribers by the end of 2023. A key element of our premium strategy is to create an online experience that delivers to guide our value-added customers through the shopping experience. This approach has helped grow NETGEAR.com as a channel, and with the expansion of these services to the U.K., France, Germany, Benelux, and Australia, we have a great opportunity to accelerate our traction. Increased traction in the premium segment of the market through this highly profitable channel helps our subscriber base grow in tandem. Together, these can drive further improvement in our CHP profitability and ongoing growth in operating margin expansion. Turning to our SMB business. The technological differentiation inherent in NETGEAR's ProAV managed Ethernet switch products has fueled substantial end customer growth, up over 30% year-over-year, and that drove end customer sales growth of 18% year-over-year for the entire SMB business. In conjunction, we have also made great inroads in increasing our ProAV manufacturer and integrator partnerships, nearly doubling the number of our ProAV manufacturing partnerships year-over-year to over 200. We are poised to expand our opportunity by building on the success of our M4250 AV over IP switches with the introduction of the M4350 this quarter, which will enable more power over the Ethernet budget and more 25 gigabyte per second ports. As the industry transitions from cumbersome analog solutions to ultra-high resolution intelligent digital AV over IP, we continue to make progress in expanding our routes to new markets to fully capitalize on this momentum and unlock even greater available market opportunities across new verticals. We will support the SMPTE protocol on our new M4350 ProAV switches for the broadcast and studio industry by year's end. This will only accelerate this industry's move from analog to all-digital IP. As channel inventory stabilizes in the second half and we expand the addressable market, we expect our highly profitable SMB business to resume its trajectory to become a greater part of our revenue mix, and thereby expand our gross and operating margins as well. A relentless focus on innovation has been integral to NETGEAR becoming the market leader in our high-end growth categories and also positions us to fully capitalize on the trends we discussed at our recent Analyst Day, including growing the premium segment of the market, continued momentum behind our paid subscriber additions, and a rapidly accelerating transition from analog to digital IP-based AV over Ethernet connections.

Thank you, Patrick. We expect to continue to experience strong underlying demand in the SMB business and the premium portion of the CHP product portfolio, even in the face of ongoing broad-based inflationary pressures and an uncertain macroeconomic environment. We will continue to work with our channel partners across both businesses to optimize their inventory carrying levels, and expect a revenue impact from these efforts to be at a similar level as experienced in the first quarter. Accordingly, we expect our second quarter net revenue to be in the range of $150 million to $165 million. We expect second quarter GAAP operating margin to be in the range of negative 13.4% to negative 10.4%. Non-GAAP operating margin is expected to be in the range of negative 9% to negative 6%. Our GAAP tax rate is expected to be approximately 11%, and our non-GAAP tax rate is expected to be 6% for the second quarter of 2023.

Hi. So, my first question is, what's been the biggest challenge for you as far as handling this inventory demand imbalance? It seems like every quarter, there's been an issue that comes about.

Yeah. I think, as I noted earlier, I think this quarter in particular, it was the surprise factor. I think you're seeing from a number of different companies the impact that they're feeling from the environment. The service provider account I mentioned earlier has publicly noted some of the challenges they've seen on the free cash flow side. They're in extreme circumstances, and they're responding accordingly. So, I think it's the surprise factor. As I noted, we expected about $28 million of destocking to happen in the quarter. Just to remind everybody, what that really means is that as our channel partners sell through, they just won't replenish it at the same rate. We expected a sizable amount, and we expected it to be across both businesses. But as we said earlier, the surprise factor being the service provider account and on the SMB side, the largest e-commerce partner we have, really implementing some very tight inventory management guidelines is unprecedented. These levels we haven't seen before. We're now preparing for that and expect it to continue into Q2.

And then how are you balancing the premium CHP business? Are you spending more time advertising directly to the consumer? How are you going about that so you can at least try to offset what's going on at the retail front?

You're right. I mean, we are focusing on increasing the mix of our premium products, and we are seeing the positive response from the market, as we see a continuous sequential growth of those products despite the market decline. We are focusing on direct marketing to consumers who are looking for high performance premium products. Generally, we do most of our marketing online, using all kinds of online marketing capabilities. We are also using our own website, NETGEAR.com, to direct them to our web stores and provide concierge service to give them the best shopping experience. We're also working with a lot of channel partners, including media channel partners that we believe our customers would go to such as some of the technical sites like Tom's Hardware and others, and also in lifestyle types of outlets such as the Robb Report. So, yeah, we're doing a lot of online marketing targeting them. The one thing we don't do is discounting and promotions on these high-end products because we have a very unique offering, and we are way above any of our competitors' offerings. If customers want the absolute best WiFi experience, either at home or on the go, then the only solution is our Orbi mesh and our Nighthawk mobile routers.

My last question is, how are you managing inventory just given where revenue is and what's the plan there?

Absolutely, we cannot control what the channel wants to do. We are putting in very conservative channel inventory estimates given all these surprises. In return, we are also slowing down the production rate in our factories to slow the inventory coming in. So that's how we manage it. Now, certainly in Q1, the surprise was higher than what we estimated, and that's why we're taking a very conservative viewpoint in Q2, and we believe that we would be able to get ahead of the curve in Q2 from an inventory balance standpoint in our own warehouse.

Hey, thanks guys. I'm just hoping if you could touch on a few points here. One, have you made any changes to the sort of fiscal year 2023 non-GAAP operating margin target and the service provider revenue targets? And then beyond that, can you just let us know what is underpinning your confidence in the back half load this year?

Yeah. I'll start here with kind of the outlook for the year. I mean, certainly, the surprise to Q1 and our guidance to Q2 were off pace from the guidance that we put out there back in December at our Analyst Day. At this point, as Patrick has said a couple of times here, we're being cautious. We're dealing with an environment where we're seeing unprecedented responses from channel partners in terms of their willingness to hold inventory. So, at this point, we expect that the second half of the year will be driven by two factors. First, the CHP retail business gets a typical seasonal lift. Secondarily, we think that the level of destocking will moderate in the second half. Based on both of those factors, we would likely expect total revenues in the back half of the year to over-index the first half by 15% to 20%. This certainly is different than the annual guidance that we put out there before. With that lower revenue level, operating margins have been suppressed. But with that revenue outlook in the back half, I think you'd likely be seeing non-GAAP operating margins in that low to mid single-digit level. As we said before, we're always looking at it. We're opportunistic buyers of our stock. We're obviously looking at our cash balances and our planned cash outlay for operational purposes. All those things are factored into ongoing conversations with regards to capital allocation.

So thank you everybody for joining us today. While we are certainly disappointed by the impact of the inventory reduction of our channel partners, we and NETGEAR remain confident in our long-term growth strategy. I'm proud that the team has made progress shifting our product mix to the high-end premium segment. Although the uncertain macroeconomic environment and related inventory compression will continue as a headwind to achieving the full top line potential of our business in the short-term, we are seeing these premium products consistently outperform the broader market. Armed with the redone portfolio of high margin products and services, and with more on the way, our confidence in NETGEAR's long-term growth trajectory is unwavering. I look forward to sharing an update on our progress at our next earnings call.

Thank you, Mr. Lo. Ladies and gentlemen, that will conclude the NETGEAR first quarter 2023 results conference call. We would like to thank you all for joining us and wish you all a great remainder of your day. Goodbye.