Good afternoon, ladies and gentlemen. My name is Nick, and I will be your host operator on this call. After the prepared remarks, we will conduct a question-and-answer session. Instructions will be provided at that time. Please note that this call is being recorded on February 25, 2025 at 5 PM Eastern Time. I would now like to turn the meeting over to your host for today's call, Katie White, Senior Director of Investor Relations at Workiva. Please go ahead.

Good afternoon, and thank you for joining Workiva's Q4 2024 conference call. During today's call, we will review our fourth quarter and full year 2024 results and discuss our guidance for the first quarter and full year 2025. Today's call will include comments from our Chief Executive Officer, Julie Iskow, followed by our Chief Financial Officer, Jill Klindt. We will then open up the call for a Q&A session where we will be joined by Mike Rost, our Chief Strategy Officer. After market closed today, we issued a press release, which is available on our Investor Relations website, along with supplemental materials. This conference call is being webcast live and following the call, an audio replay will be available on our website. During today's call, we will be making forward-looking statements regarding future events and financial performance, including guidance for the first quarter and full fiscal year 2025. These forward-looking statements are subject to risks and uncertainties and are based on our assumptions as to the macroeconomic, political and regulatory environment today and reflect our best judgment based on factors currently known to us. Workiva cautions that these forward-looking statements are not guarantees of future performance. All forward-looking statements are made as of today and reflect our current expectations only. We undertake no obligation to update or revise these statements. If the call is reviewed after today, the information presented during this call may not contain current or accurate information. Please refer to the company's annual report on Form 10-K and subsequent filings with the SEC for factors that may cause our actual results to differ materially from those contained in our forward-looking statements. Also, during the course of today's call, we will refer to certain non-GAAP financial measures. Reconciliations of GAAP to non-GAAP measures are included in today's press release. With that, we'll begin by turning the call over to Workiva's CEO, Julie Iskow.

Thank you, Katie, and welcome to the team, and thank you all for joining us today. What a start to the year. We're operating in an ever-changing environment. And while we look forward to discussing sustainability and the regulatory landscape later in the call, we'll first dive into our results. The Workiva team had a strong close to 2024. Our Q4 top line results beat the high end of our guidance. The value of our platform continued to resonate, and we saw broad-based demand across our portfolio of solutions. In Q4, we delivered subscription revenue growth of 22% and total revenue growth of 20%, compared to Q4 of 2023. For the full year 2024, we exceeded the top end of our revenue guidance, achieving a growth rate of 20% in subscription revenue and 17% in total revenue. At the same time, we continued to increase productivity, delivering a non-GAAP operating margin of 4.3%. That's up from 1.6% in 2023. We also delivered a full year free cash flow margin of 11.7%, 170 basis points above the guide that we provided in February of 2024. Our Q4 results are supported by strong underlying business fundamentals. We exceeded expectations in our account expansion activity, showcased by our net retention rate improving to 112%. Our large contract value customers continue to accelerate as well. The number of contracts valued over $300,000 increased 34%, and those over $500,000 increased 32%, all compared to Q4 of 2023. Whether from new logos or account expansion, we're encouraged by our win rates, our increasing deal sizes and the multi-solution platform demand from our customers. Before I jump into some specific deals from the quarter, I'd like to share some 2024 highlights that show our progress, as we execute on our strategy. First, we are consistently winning larger deals. Multi-solution deals are now the expectation, not the exception. Second, we're winning with our platform. CIOs and CFOs are interested in vendor consolidation and efficiencies gained from streamlined operations. And we're winning with our Assured Integrated Reporting platform, which now includes Carbon Accounting, the most consistently regulated part of sustainability management. Third, we are effectively executing on global expansion. As highlighted in our 10-K, 17.5% of our 2024 total worldwide revenue now comes from outside the Americas, up 280 basis points from 2023. And finally, our high-performing partner ecosystem is extending our value and accelerating our growth. Partners are engaged in deals of all sizes and the volume and the contribution of partner-involved deals have increased throughout 2024. The market has recognized the significant value of Assured Integrated Reporting. And Workiva remains the only platform that brings financial reporting, sustainability, and governance risks and compliance together in one, secure, controlled and audit-ready environment. I'd like to start off our deal highlights for the quarter with three wins demonstrating the success of our Assured integrated reporting platform. First, we signed a mid-six-figure three-solution new logo deal with a Fortune 50 transportation company. This company purchased SEC reporting, controls management for SOX and sustainability reporting, along with support for CSRD. The deal included a replacement of a legacy SEC filing solution and the legacy SOX platform. There were multiple bids from advisory firms co-selling with Workiva on this deal, and they were all competing for the implementation and broader advisory work for this finance transformation initiative. Second, we closed a mid-six-figure account expansion deal with a Fortune 100 Life Sciences company. This eight-year loyal SEC client expanded their use of Workiva's GRC capability and they purchased management reporting and sustainability reporting as part of this deal. The CSRD reporting requirements were a primary driver of the purchase of sustainability management. Although a majority of the company's businesses are in North America, they have over $6 billion in European sales. This company has now licensed eight Workiva solutions. The deal was sourced and will be delivered by a big four advisory firm. And third, we signed a mid-six-figure five-solution new logo deal with a privately held European services company. This company purchased ESEF reporting, controls management, management policies, operational risk management and sustainability reporting. The business drivers of this platform opportunity included the preparation for a possible IPO and RFP to replace a legacy GRC platform and compliance with CSRD reporting requirements. The opportunity was a co-sell with the big four advisory firm who will be delivering on the project. Let's move on now to one of our top booking solutions for the quarter: sustainability reporting and management. Before jumping into some deal highlights, I'd like to provide an update on the broader sustainability market. Clearly, there's a lot of discussion around sustainability regulation, including the CSRD and state-level regulations in the U.S. The bottom line is this. We believe that companies will continue their investment in sustainability reporting and management to meet the needs and the demands of their customers, their shareholders and their other stakeholders. Let's start with the CSRD. In the coming days or weeks, the EU is set to release what is being referred to as the Omnibus Simplification Package. The purpose of this package, as described by the EU Commission, is to streamline and reduce administrative and reporting burdens associated with various EU sustainability regulations. These regulations include the CSRD, the Corporate Sustainability Due Diligence Directive, or CS3D, and the EU taxonomy regulation. The Omnibus Simplification effort has been going on for some time. Following an informal meeting of the EU Council leadership on November 8 of 2024, the President of the European Commission announced her intention to modify sustainability regulations to reduce the burden on businesses. The EU Council and the EU Commission indicated that the Omnibus Bill will focus on reducing the impact of multiple overlapping regulations. The commission has not yet released any specifics on the Omnibus proposal as of today. A few member states, though, have proposed changes to the CSRD in areas such as thresholds for reporting requirements, scope of required data points and content and timing. So how would these proposals impact Workiva's market opportunity? We've consistently disclosed that we are targeting larger enterprises for CSRD, including those defined as public interest entities. This segment has thousands of companies that we can sell to in Europe, in North America and in APAC. We believe that this cohort of companies will continue to invest in transforming their processes for financial and non-financial reporting, including the current and potentially revised requirements of CSRD. We are expecting a release from the EU on the CSRD Omnibus in the coming days or weeks. Following its release, it's expected that the proposal will undergo the EU legislative process. This process will take some time and will involve discussions and approvals by the European Parliament and the Council of the European Union before it can be enacted into law. While we're waiting for proposed changes to legislation, it's important to remember that companies are reporting in alignment with the CSRD today. The largest European companies, some of the 11,000 plus that are subject to the NFRD, are actively preparing and disclosing their first CSRD reports this quarter. We have received positive feedback from our clients on how the Workiva platform has supported them in this process. An early review of these published reports has surfaced some observations and trends. Audit committees are identified as the governing body responsible for overseeing these disclosures. Assurance by the big four accounting firms on both financial and sustainability information is a prevailing trend. And CSRD goes beyond disclosures. Companies are integrating climate-related financial risks into their accounting policies, showing a greater connection of sustainability factors with financial reporting. All of these trends highlight the need for a platform that brings together financial reporting, sustainability reporting and policy and risk processes. I would also like to highlight that the sustainability market for Workiva goes well beyond the CSRD. Looking at the broader sustainability marketing opportunities, in Q4 and throughout 2024, we saw a consistent theme. Organizations were purchasing our sustainability management and reporting solutions to address a wide variety of requirements. This included reporting to show progress towards committed science-based targets, required reporting for the CDP or the Carbon Disclosure Project; addressing regulations beyond the CSRD, including U.S. state and other global regulations; and most importantly, embracing non-financial metrics to manage emerging risks, improve business productivity and drive business performance. One area of growth that I'd like to highlight in more detail is in support of companies that have committed to science-based targets. The Science Based Targets Initiative, or SBTI, is a corporate climate action organization. It develops standards, tools and guidance that support companies in setting greenhouse gas emissions reduction targets as they seek to reach net zero in accordance with the Paris Agreement by 2050 at the latest. At our Investor Day in September, we highlighted that there were 4,200 companies that had set science-based targets as of year-end 2023. That number has now increased to over 7,200 as of January 2025, a more than 70% increase year-over-year with another 3,000 companies who have already committed to setting those targets. This increased focus on both the commitment to sustainability and the transformation of their processes for disclosure have resulted in increasing demand in the market for Workiva solutions. One proof point of this is the success we've seen around Workiva Carbon. This solution, which we launched at the end of Q2 2024, has advanced our sustainability platform to support organizations' requirements for carbon accounting as well as the tracking and the disclosure of carbon emissions for scopes 1, 2 and 3 and decarbonization. Our results in Q4 continued to demonstrate the momentum that we've seen since day one of the launch of this solution. Workiva Carbon was a strategic addition to our platform that has made our sustainability solution and overall Assured integrated reporting platform even more marketable and relevant. One of the best ways to articulate the success we've delivered with our sustainability solutions, including Workiva Carbon, is highlighting some signature customer wins. The three deals I'm about to discuss, showcase the types of customers and the size of sustainability deals that we're winning in the market. First, we landed a mid-six-figure new logo customer, a European retailer; this company purchased Workiva for managing their multi-entity sustainability reporting process. This sustainability-forward organization has set aggressive science-based targets and will also be subject to reporting in accordance with the CSRD, starting in 2025. This project was part of a formal RFP process with multiple technology and advisory firms competing for the business. The deal was a co-sell and will be delivered by a Big 4 consulting firm. Second, a US-based Fortune 100 technology company expanded their usage with a mid-six-figure deal for sustainability reporting. The purchase of sustainability reporting complements this company's previous investment in SEC reporting, controls management, internal audit, enterprise risk management and management reporting. This company purchased sustainability to support their current science-based target reporting initiative and to address requirements for the CSRD. The opportunity was a co-sell and will be delivered by a Big 4 firm. While CSRD is a strong driver for our sustainability management solution, we continue to see significant business that is not CSRD-related. We signed a mid-six-figure new logo deal for sustainability reporting and Workiva Carbon with a US-based Fortune 500 transportation company. This opportunity also included the purchase of SEC reporting, where we replaced their legacy financial printer solution. The project was initiated by an RFP to improve disclosure against their committed science-based targets and to support the upcoming California climate disclosure rules. This was a competitive opportunity for both the software and professional services. Five different Workiva partners provided bids for this opportunity to deliver the Workiva project. So although there is a significant amount of dialogue surrounding sustainability, our commitment remains the same, delivering the solutions that our customers are demanding. As highlighted in the executive benchmark survey that we released on February 12, 97% of business leaders agree that a strong sustainability reporting program will give businesses a competitive advantage. For Workiva, we believe that sustainability reporting is a market with a long durable demand and that many corporations will continue to embrace sustainability reporting and disclosure. They will continue to do so to address multiple stakeholder requirements, both from investors, customers and employees and the business imperative to engage with the global supply chain. While we credit our sustainability solutions with driving part of our 2024 growth acceleration, our financial reporting solutions remain the primary revenue driver for the business. We saw broad-based demand in our financial reporting solution set, including SEC reporting, multi-entity reporting, private company reporting and management reporting. We also have been particularly successful in driving high-value deals with financial services firms with our industry-specific solutions, which include fund reporting for investment firms, regulatory reporting for insurance companies and risk and compliance solutions for banks. I'd like to highlight three financial services specific deals from the quarter. First, we closed a seven-figure account expansion deal with an investment advisory company for fund reporting. We originally landed this company as a customer with the Workiva connected shareholder report solution back in 2022. This account expansion for fund reporting aims to transform their current manual process of collecting, consolidating, validating and reconciling data from documents, spreadsheets and email. This opportunity was sourced and will be delivered by a regional advisory firm. Second, a US-based global insurance company purchased a three-solution mid-six-figure account expansion deal for global statutory reporting, insurance reporting and SEC reporting. This company now uses seven solutions on the Workiva platform. This deal was part of a formal RFP for a broader financial transformation project. Workiva will be replacing the legacy systems used for SEC and global statutory reporting and the manual processes used for insurance reporting. This opportunity was a co-sell and will be delivered by a regional consulting firm. And third, we closed a high six-figure account expansion deal with a privately held financial services company for fund reporting. This nine-year loyal customer uses 12 solutions across the Workiva platform. This new opportunity increases their spend with Workiva by 40%. This opportunity was sourced by an accounting advisory firm and had co-sell support from the financial services consulting firm. I'll now turn to governance, risk and compliance. As we enter 2025, organizations are once again faced with an environment of changing risks, new compliance requirements and stakeholder oversight that requires a mature GRC program. In addition to the existing macro and geopolitical risks, the policy uncertainty of new administrations and emerging risks such as those brought about by innovations like AI are on the rise. We believe that this ever-changing business environment will continue to create demand for our GRC solutions. Looking back at Q4, here were three signature GRC wins. First, a leading cryptocurrency exchange platform signed a multi-six-figure three-solution GRC account expansion deal. The company purchased controls management, audit management and policies and procedures to replace the legacy GRC platform solution that they purchased back in 2020. This GRC opportunity was part of a broader financial transformation deal that included global statutory reporting, management reporting and expanded use of their SEC reporting solution. This opportunity was a co-sell and will be delivered by a regional consulting firm. Second, a US-based global risk services firm purchased controls management, enterprise risk management and policy management in a multi-six-figure new logo deal. This was a competitive deal with five GRC vendors being evaluated. The expanded value of the Workiva platform was showcased with the addition of insurance reporting as part of this opportunity. This deal was a co-sell and will be delivered by a regional consulting firm. Third, we closed a two-solution new logo deal with a European based technology company who purchased controls management and ESEF reporting. The ability to address both the financial reporting and GRC requirements for this company was a differentiator in the deal. This opportunity was sourced by a Big 4 advisory firm, who is working with the company on their IPO journey. All of these deals highlighted on the call today are just a small representation of the broad-based demand that we've seen for Workiva's platform this past year. I want to take a moment to thank the Workiva team and our partners for all of their hard work in executing on our opportunity in 2024. As we entered into 2025, I have the chance to meet with many global leaders, key customers and top partners at the World Economic Forum in Davos. A key theme in so many of my conversations circled around one topic, AI. AI has shifted from interest to a requirement as teams tackle financial transformation, evolving sustainability regulations and investor scrutiny. Workiva has put AI at the top of our innovation priorities. Over the past 12 months, we've seen a recent acceleration of adoption of our AI capabilities as customers grow more receptive to adopting this technology. Customers are leveraging AI capabilities on the platform to create, modify and improve content and streamline workflows. Workiva AI enables clients to use external content and their company-specific information that's stored in Workiva Documents. Examples of solution-specific use cases include drafting, editing and refining SEC disclosure documents, including 10-Qs, 10-Ks, S-1s, 8-Ks and press releases; creating and editing policies and risks and controls to support GRC processes; and boosting productivity efficiently and scaling processes across the Workiva platform by harnessing the power of large language models to all Workiva documents and attached files. We continue to collaborate with our customers on additional AI capabilities that will drive value for them. We see AI as a reinvention of work. To that end, we're focusing on delivering usable and useful capabilities, all delivered in a secure environment that provides a safe, productive experience with AI on our platform. As we've already experienced in the first two months of 2025, we believe that this will be a transformative year for AI and the adoption of our current and planned innovations will drive additional value to our customers. Before I turn it over to Jill to provide you with detailed information for our Q1 and full year 2025 guidance, I have a couple of comments to set the backdrop for the guide based on what we're seeing in the market. Our execution and performance in 2024 gave us a lot of confidence. It was a year of strong bookings across the globe. We saw substantial new logo growth, accelerated account expansion, broad-based platform deals, and increased impact from our expanded partner ecosystem. Our platform is resonating with our customers and in the market. As we enter 2025, however, we find ourselves in a business environment that has some policy and geopolitical uncertainty with impacts that are not yet clear. All of this leads us to be thoughtful in our 2025 guide, which is 20% subscription revenue growth. Companies rely on our strategic platform that brings together financial reporting, GRC and sustainability management. Workiva is positioned as the assured integrated reporting platform to power transparency continues to provide value to customers, helping them to mitigate risk, drive growth and power performance, all while meeting the needs of their customers, their employees and their investors. And with that, I'll now turn the call over to Jill to walk you through our financial results and 2025 guidance in more detail.

Thank you, Julie, and good afternoon, everyone. Thank you for joining us. I'll start by providing an overview of the financials and key metric highlights for the fourth quarter and full year 2024. Then I will provide guidance for Q1 and the full year 2025. As Julie discussed, we continued to see solid results in Q4 with execution across our broad portfolio of solutions. We beat the high end of our Q4 revenue guidance by $4 million, generating $200 million of total revenue in the fourth quarter, up 20% over Q4 2023. Q4 subscription revenue was $181 million, up 22% from Q4 2023. As in past quarters, new customers and account expansions both contributed to our strong revenue growth. New customers added in the last 12 months accounted for 42% of the increase in Q4 subscription revenue. Q4 professional services revenue was $19 million, up slightly from Q4 2023, driven by higher XBRL services. Moving on to our Q4 2024 operating results, all on a non-GAAP basis. Q4 gross margin improved 80 basis points year-over-year, increasing to 79%. We continue to focus on leverage in our cloud computing costs as well as in how we scale our customer and partner experience teams. Operating profit was $14.8 million compared to the Q4 2023 operating profit of $12.7 million. Operating margin for the quarter was 7.4%. Continuing on to performance metrics for the quarter. We had 6,305 customers at the end of Q4 2024, a growth of 271 customers from Q4 2023. Our gross retention rate was 97%, exceeding our 96% internal target. And our net retention rate was 112% for the quarter, up from 110% in Q4 2023, reflecting increased account expansion across our platform. We generated 70% of our subscription revenue from customers with multiple solutions, up from 64% in Q4 2023. As you heard from examples provided by Julie, we continue to show progress on creating and expanding relationships with our largest customers. This trend is also reflected in our large contract customers. In the fourth quarter, we had 2,055 contracts valued at over $100,000 per year, up 26% from Q4 the prior year. The number of contracts valued at over $300,000 totaled 416, up 34% from Q4 2023. And the number of contracts valued over $500,000 totaled 181, up 32% from Q4 2023. Moving on to full year 2024 results. We generated $739 million of total revenue, up 17% over full 2023. 2024 subscription revenue was $668 million, up 20% from 2023. And 2024 professional services revenue was $71 million, as expected, down slightly from 2023, reflecting our ongoing efforts to move low-margin services to our partners. Continuing on to full year operating results, all on a non-GAAP basis. Full year 2024 gross margin improved 180 basis points year-over-year, increasing to 78%. Full year 2024 operating profit was $32 million compared to $10.2 million in 2023. Operating margin for the year was 4.3%, up from 1.6% in 2023 as we delivered leverage while still investing for growth. Moving on, as of December 31st, 2024, cash, cash equivalents, and marketable securities were $816 million, an increase of $2.7 million over the prior year. Operating activities for 2024 resulted in cash provided of $88 million compared with cash provided of $71 million in 2023. For the full year 2024, we delivered a free cash flow margin of 11.7%, 170 basis points above the February 2024 guide, an 80 basis point improvement year-over-year. Turning now to our guidance for Q1 and the full year 2025. As Julie discussed, we are optimistic about our market opportunity and encouraged by our large and unaddressed total addressable market, but we are also mindful of policy uncertainty from a new administration in the U.S., potential regulatory changes in Europe, and possible impacts currency exchange rates could have on our results. For the first quarter of 2025, we expect total revenue to range from $203 million to $205 million. We expect services revenue will be down slightly compared to Q1 2024. We expect non-GAAP operating margin to be approximately breakeven, reflecting typical Q1 seasonality. For the full year 2025, we expect total revenue to range from $864 million to $868 million. Similar to 2024, we expect total services revenue will continue to be down year-over-year as we move low-margin services to our partners. We expect 2025 XBRL services revenue will grow at a low single-digit rate, while setup and consulting revenue will decline more than the rate we saw in 2024. We expect subscription revenue growth to be 20% at the midpoint. We expect non-GAAP operating margin to range from 5% to 5.5%, delivering improved productivity compared to 2024. Similar to 2024, we expect operating margin in the back half of 2025 will be stronger than the first half. We expect 2025 free cash flow margin will be approximately 12% for the year. In closing, I want to thank all of our employees and partners for delivering a strong 2024. The value of our platform continued to resonate with customers around the globe. We are proud to have delivered 22% subscription revenue growth in Q4 2024. In 2025, we expect our 20% subscription revenue growth will be driven by broad-based demand across our platform and solutions. We operate our business with our 2027 and 2030 targets in mind, as we continue to invest in the growth opportunities in front of us. We remain confident in our ability to achieve these targets as laid out at our Investor Day in September 2024, and we're committed to delivering long-term durable growth with improved productivity. Thank you all for joining the call today. We're now ready to take your questions. Operator, please open up the line for Q&A.

We will now begin the question-and-answer session. Your first question today will come from Rob Oliver with Baird. Please go ahead.

Thank you, good afternoon. Julie, I appreciate your comments about the macro environment, especially regarding policy and geopolitical uncertainty. I wanted to explore further the policy uncertainty related to CSRD and CSDDD in Europe. Was that the primary policy issue you were referring to? Additionally, on the geopolitical front, are there any new developments regarding trade or tariff concerns that could impact your 2025 guidance? Your remarks suggested it might have been higher otherwise. I have a follow-up question as well. Thank you.

Yes. I provided some details earlier about CSRD and the related policy uncertainties. However, I believe these factors are not significantly impacting us due to our focus on the upmarket. Our guidance reflects general uncertainty, which encompasses tariffs, exchange rates, the new administration, and other factors. It's not attributable to any single issue, just the overall environment. This situation is similar to what other SaaS and technology companies are experiencing, with no particular concern standing out among the rest.

Got it. And just a quick follow-up. Since your arrival at the company, you've really instilled a platform focus and a multiproduct strategy. It seems in Q4, with the strength we saw in larger customers, that this approach is working well, presumably at the right time. Could you discuss the pipeline you see for this year, especially considering that investors are focused on risk-adjusting these pipelines? How do you view the multiproduct strategy in terms of cross-selling, upselling, and new customer acquisition, and how is it helping to mitigate some of the market risks? Thanks.

Thanks for highlighting the strength of our platform and our approach to going to market with it. I mean, our building blocks are in 2025 will remain the same. It's broad-based demand across our platform, and we've got dozens of solutions there across the platform, lots of white space, lots of unaddressed total addressable market. So, feeling confident there around the platform just in general, we have the same vectors of growth strategy. It's our mix of new logos, account expansion. And yes, around the platform and the strength of that platform become a significant differentiator for us, source and co-sell deals with partners, again, broad-based demand around the platform, and you have highlighted that for us. Thank you.

And your next question today will come from Alex Sklar with Raymond James. Please go ahead.

Thank you. I wanted to follow up on Rob's initial question regarding the subscription growth guidance, which is an impressive 20% outlook. You mentioned being cautious due to some distressed risks. Should we interpret the 20% as a conservative estimate, perhaps a baseline in light of potential regulatory issues? I am looking for clarification on this point. Thank you.

I'll just comment briefly. We haven't changed our approach. We exited 2024 feeling strong with a lot of momentum. However, given the environment, we are taking a balanced and thoughtful approach. So it's no different than our usual approach to the guide.

Okay. Great. And then just maybe one other follow-up on sustainability and mix, top booking solution again, exiting now 2024, I'm wondering if you could update us on where sustainability revenue sits as a percentage of revenue today or any color on what kind of mix it was in 2024 bookings and how you're kind of approaching thinking about that for 2025. Thanks.

Hi, Alex, this is Jill. Thank you for your question. We were very satisfied with our sustainability revenues and bookings last year. While we are not providing a breakdown of solution-based revenues, sustainability has consistently been one of our leading booking solutions for the past 10 quarters, and we expect it to play a significant role in our plans for 2025 while maintaining a strong level of participation.

Your next question today will come from Terry Tillman with Truist. Please go ahead.

Hi. This is Dominique Manansala on for Terry. Thanks for taking my questions. So just with more setup and consulting work shifting to partners, have you seen a measurable impact on deployment speed and scalability so far? And have you seen any impact on customer satisfaction, retention or maybe churn rates as we get further along in the transition?

With partners, I mean, sure. We continue to work hard to build out those strong alliances, work with our partners to deliver. We spend a lot of time ensuring that they are receiving the same experience and implementation and delivery that they would if it was coming from the Workiva team. So yes, we are continuing to get better. Yes, we move more quickly. They also develop tools, capabilities and accelerators around our platform to bring more value, but also help to expedite the implementation. So we are seeing a lot of momentum in this direction. And thanks for highlighting it, continue to build even more strength with our partners. And become more effective in the delivery.

Great. As a follow-up, with ESG sustainability solutions being a key driver, especially in Europe, I was curious how you expect the mix of partner-led versus direct sales to change over the year. Are there any recent shifts or improvements in the partner ecosystem related to sustainability that you can mention?

Sure. I mean, I will say that we have partners involved in the majority of our deals now, particularly those that are upmarket. And we're going after the high-end of the market, as I mentioned in my prepared remarks, so partners are very strong in the sustainability place that we have and a big part of our go-to-market. Again, everywhere we want to be they help us sell not just sustainability but more broadly across the platform. We sell higher. We get higher deal sizes, just a big part of our growth strategy and accelerating our growth.

Your next question today will come from Adam Hotchkiss with Goldman Sachs. Please go ahead.

Hey. Thanks so much for taking my questions. Julie, I'd be curious. You mentioned all the non-CSRD-related momentum in sustainability and other reporting categories in your prepared remarks, but I'd be curious if you see any risk of prospects deferring or delaying sustainability-related projects in light of some of the dialogue in the market or if that's just something that's not coming up in your conversations? Thanks so much.

Yeah. Thank you for the question. I'm sure it's on the minds of others as well. We've always disclosed that Q1 is very hard for us to look at trends in the beginning of year, simply because our customers are heads down in their filing in the first one and two months. But even aside from that, we've not seen any trends. And as you can imagine, we're looking, but no, we haven't really seen any trends in that regard at this point.

Okay. No. That's helpful. Thanks so much. And then Jill, just on profitability, I'd be curious about the evolving situation impacts your view on investment cadence here. You mentioned your mid-term and long-term margin targets are intact, but margins are coming down in Q1, and I think the improvement is a little bit less year-over-year next year in general. So I'd be curious how you're weighing those few issues. Thank you.

Thank you for your question. You're correct that we reaffirmed our 2027 and 2030 margin goals during the call and we remain committed to them. We are managing our business and expenses effectively to adapt as needed throughout the year. I believe your question is about how we plan to execute and achieve those goals. We do this by carefully operating our business, ensuring a balanced approach to our investments, and responding to market trends and our quarterly performance. We still expect to be on track and are pleased to be progressing towards our 2027 and 2030 targets.

Your next question today will come from Daniel Jester with BMO. Please go ahead.

Thank you for taking our questions. In your prepared remarks, you highlighted the impact of broader digital transformation on your deals. With the significant trends driving ERP digitization, I'm curious if you are observing an overall acceleration in back-office digitization, or if your comments align with trends you've noticed in 2024.

Sure. Good to highlight that as well. New ERP systems and upgrades are a great buying trigger for our platform. And we do see a strong demand there, and I actually highlighted some in the call just earlier. We closed a Q4 deal with a new customer; it was a manufacturing company going through an Oracle implementation, and they were preparing for an IPO. A customer using Workiva private company reporting and financial statement automation. So that was one example. Another one I gave on the call too, large six-figure platform deals, and that was part of an ERP system upgrade as well, client purchased sustainability, SEC, GRC to complement the ERP functionality. So we get these deals most significantly through our partners. We have got Big 4 regional partners that have dedicated ERP practices, and they are, of course, as you know, frequently driving finance transformations. And we slide right in there. I'll give you a good example. S/4HANA transformation playbook, one of the Big 4 has us in there. So these are how we typically find these opportunities and definitely see strong demand in that area.

Thank you. That's very helpful. And then I just wanted to double-click Europe. Great call-out in terms of the improvement that you're seeing there. I think I just want to be clear, how much of Europe, the improvement there has been CSRD-related driven, and how much are you seeing a broader uptick in the Workiva platform outside of sustainability in Europe? And any difference in the trends that you're seeing there? Thank you very much.

Sure. I can certainly see why you asked that question, but the answer is we saw broad-based demand across the geographies in Europe and across our portfolio. Momentum just continues to build there, and we're very pleased with what we're seeing. It's a great story for us in 2024. Actually, we highlighted in our 10-K that 17% of our revenue now comes from outside the Americas. And primarily, that's Europe, 250 basis points of improvement there from 2023. We've just got a lot of greenfield opportunities in Europe since we don't have a whole lot of penetration in that market. So just a lot of opportunity both for new logos and expansion for us. So it isn't just about the CSRD or sustainability. It's really about the platform. And admittedly, too, it's our own execution. We've made a lot of changes, as we've disclosed over the past year or so, and we are just executing much better in general in Europe, and we believe we've built some strong momentum there with our teams across the region.

Your next question today will come from Steve Enders with Citi. Please go ahead.

Hi. This is George on for Steve. Thanks for taking the questions. I wanted to ask about the growth margin mix and how you're thinking about that framework into 2025, obviously, 20% subscription revenue growth is really strong. On the operating margin side, guiding to 5% for the year, you're more at 7% for Q4. Is it right to think about you're just investing behind strong demand signals that you're seeing kind of foot on the gas type of year? Or how would you frame that?

So when we look at our full year margin and especially, I mean, you mentioned coming out of Q4, we do have significant seasonality within our expenses as we roll into Q1. We've talked about for the past few years that all of our employee raises hit January 1, and also have front-loaded expenses around 401(k) matches, employment taxes, those sorts of things. And so we do see some seasonality in the first part of the year around expenses. But as we look at the full year investments, a lot of the investments that we made during 2024 will, of course, see the full year impact in 2025. But we are looking to see where can we further accelerate and ensure that we're taking advantage of the timely opportunity in front of us to really take advantage our large and unaddressed total addressable market and ensuring that we're making the right investments across the business, across geographies, across solutions and across the platform in order to really ensure that we're doing the most that we can to accelerate growth.

Your final question today will come from Jake Roberge with William Blair. Please go ahead.

Yes. Thanks for taking the questions. Just wanted to follow up on the ESG front. I know one of the added benefits for some of those new ESG logos you're landing in Europe is that it gives you a chance to sell the broader platform. So I'm curious what you're seeing from those new logos in terms of adopting ESG alone versus actually landing with the broader platform that includes financial and GRC reporting, given that's much more of a greenfield market for you?

Sure. We always go out with a platform, right? We pitch the platform, and it's the value proposition to be able to do your financial reporting, your non-financial or sustainability reporting along with audit capability, governance, risk and service management and so forth. So that's how we go to market. Sometimes it is a carbon-first or sustainability-first. Sometimes we're looking for the controls and audit capability. And sometimes, it isn't any step further, financial reporting. So global statutory or multi-entity reporting. So we do both new logos and account expansion. But as you highlighted, we're less well known there. We're less penetrated in the market in Europe. So oftentimes, it is with a new logo. But it can come from anywhere in our platform, and it's broad-based, and we're increasing the amount of multi-solution land. So it isn't just one solution that we would land with. So teams going out there or trying to fill our pipeline with multi-solution deals as opposed to a single solution. So very much focused on the platform play and of course, also meeting the customer where they are.

Okay. That's helpful. And then now that it's been under your roof for a little bit more time. Can you just talk about how the initial feedback for Sustain.Life has been from customers? And then how that solution is helping with win rates and just the overall reception in terms of getting the ESG solution into the door earlier with customers. So I would love to just kind of hear Sustain.Life, the reception and how it's been impacting win rates?

Sure. We love the question. Because to highlight Sustain.Life, a wonderful team that is very much a part of Workiva, and was almost on day one, but we executed very well. That was only six months ago on the launch of Workiva Carbon. As mentioned in my prepared remarks, our results in Q4 just continue to demonstrate the momentum that we've seen again, since day one of the launch of this solution. So I do want to remind you that Workiva Carbon was a strategic addition to our platform. It's made our sustainability solution. Overall, a short integrated reporting platform, even more marketable and even more relevant. That was the intent, and we're certainly seeing that. Some companies want to purchase sustainability first, but also carbon first. So we are there with that. It's opened up opportunities for us, and we expect the trends to continue to help again win new sustainability reporting deals going forward and of course, platform in place.

Thank you.

That will conclude our question-and-answer session as well as conference call. Thank you for attending today's presentation. You may now disconnect your lines.