Good morning. My name is Natalia, and I will be your conference operator today. At this time, I would like to welcome everyone to the Mohawk Industries First Quarter 2021 Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question and answer period. As a reminder, ladies and gentlemen, this conference is being recorded today, Friday, April 30, 2021. Thank you. I would now like to introduce your speaker, Mr. James Brunk. Mr. Brunk, you may begin your conference.

Thank you, Natalia. Good morning, everyone, and welcome to Mohawk Industries' quarterly investor conference call. Joining me on today's call are Jeff Lorberbaum, Chairman and Chief Executive Officer; and Chris Wellborn, President and Chief Operating Officer. Today, we'll update you on the company's first quarter results. I'd like to remind everyone that our press release and statements that we make during this call may include forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995 and which are subject to various risks and uncertainties, including, but not limited to, those set forth in our press release and our periodic filings with the Securities and Exchange Commission. This call may include discussion of non-GAAP numbers. For a reconciliation of any non-GAAP to GAAP amounts, please refer to our Form 8-K and press release in the Investors section of our website. Now I will turn the call over to Jeff for his opening remarks. Jeff?

Thank you, Jim. In the first quarter, we had all-time record sales of almost $2.7 billion, an increase of 17% as reported or 9% on a constant basis with adjusted operating income of $329 million, our highest ever first quarter EPS of $3.49. Our business continued to strengthen in the first quarter and did not reflect the industry's normal seasonality. Around the world, consumers are continuing to invest in their homes and new flooring plays a major role in most remodeling projects. We're also starting to see moderate improvement in commercial demand as global economies expand and businesses begin to invest in anticipation of a return to normal. In most countries, construction is considered an essential business, so our sales have been less impacted by government restrictions. Those specific regions have interrupted our customers' businesses. Our Flooring Rest of World segment continues to outperform with strong residential sales of our flooring, improved mix from our premium products and less exposure to commercial channels. The segment benefited from lower marketing expenses, product mix and increased days, which resulted in a greater margin in the first quarter. Our other segments also performed well with strong growth in residential products and expanding operating margins, while their results were impacted by low commercial sales and severe storms in the United States. Market demand strengthened as the period progressed, and our order backlog remains robust going into the second quarter. Most of our businesses are running at high production rates, though inventories remain lower than we would like. Our production and operating costs were impacted in the period by supply limitations in many of our markets as well as absenteeism, new employee training and severe winter weather in the United States. Our margins have benefited from stronger consumer demand, our restructuring and productivity actions and leverage our SG&A costs. With increased prices in most product categories and geographies, reflecting inflation in raw materials, labor, energy and transportation. Global transportation capacity has been limited, increasing our cost and delaying receipt of our imported products. We've seen similar constraints on local shipments and are increasing our freight rates to respond. The investments we made in our U.S. trucking fleet and local delivery systems have enabled us to provide our customers with more consistent service while improving our efficiencies. Even with COVID surges in some markets, we anticipate continued strengthening of economies around the world. Government actions and monetary policies are stimulating higher economic growth rates and stronger housing markets, and vaccination programs should reduce the risk of COVID related disruptions. Recent U.S. stimulus actions as well as proposed infrastructure spending should further expand economic growth and employment levels. Though government investments are lower than in the U.S., other countries are beginning to see their economies expand, which should support ongoing demand in our product categories. We continue to implement our restructuring plans, which have achieved $75 million of our anticipated $100 million to $110 million in savings. The balance of the savings will be spread over the next three quarters as specific projects are completed. In the first quarter, we purchased $123 million of our stock at an average price of $179 for a total of $686 million since we initiated our purchasing program. Our balance sheet remains strong with net debt less short-term investments of $1.3 billion. Our leverage is now below one times adjusted EBITDA. Given our higher sales and operating levels, we are reviewing additional investment opportunities to expand our business and capacity. Jim, will you review the first quarter financials?

Thank you, Jeff. Sales in Q1 2021 were $2.669 billion. That's a 17% increase as reported and 9% on a constant basis. All segments showed positive volume growth with Flooring Rest of the World being the strongest. As a reminder, Q1 had three additional shipping days and Q4 will have four fewer days. Gross margin was 29.7% as reported or 30.1% excluding charges, increasing from 27.5% in the prior year. The year-over-year increase was driven primarily by higher volume and productivity, greater manufacturing uptime, improved price mix and favorable FX, partially offset by increased inflation. The actual detailed amounts of these items will be included in the MD&A section of our 10-Q, which will be filed later today. SG&A, as reported, was 17.8% or 17.7% versus 20.3% in the prior year, both excluding charges, as we saw strong leverage on the increased volume and productivity actions, partially offset by inflation in FX. This gives us an operating income, as reported, of 11.9% of sales. Restructuring charges for the quarter were $11 million, and our savings, as Jeff said, are on track as we have recorded approximately $75 million of the plan. Operating margin excluding charges of 12.3%, improving from 7.2% in the prior year or 510 basis points. Similar to gross margin, the increase was driven by stronger volume productivity actions, improved price/mix and FX, greater manufacturing uptime, partially offset by the increased inflation. Interest expense of $15 million includes the full impact of the 2020 bond offerings. Other income of $2 million, mainly the result of favorable transactional FX. Our non-GAAP tax rate was 22% versus 20% in the prior year, and we expect the full year to be 21.5% to 22.5%. This gives us an earnings per share as reported of $3.36 or excluding charges, $3.49, which is a 110% improvement versus the prior year. Now turning to the segments. Global Ceramic had sales of $930 million, a 10% increase as reported, or approximately 5% on a constant basis with strong geographic growth, especially in Brazil, Mexico and Russia, while the U.S. was unfavorably impacted by the February ice storm. Operating income, excluding charges of 9.6%, that's up 400 basis points versus the prior year, and this improvement was from strengthening volume and price/mix, increased manufacturing uptime and productivity, partially offset by unfavorable inflation. In Flooring North America, sales of $969 million or a 14% increase as reported or 9% on a constant basis, driven by strong residential demand with commercial beginning to recover from its trough. Operating income excluding charges of 9.3%, that's an increase of 410 basis points versus the prior year. The improvement, similar to global ceramic, was driven by increased volume and productivity, less temporary shutdowns, partially offset by higher inflation. And finally, Flooring Rest of the World with sales of $770 million. That's an increase of 31% as reported or 15% on a constant basis as our focus on the residential channel drove improvement across all our product groups led by laminate, LVT and soft surface business in Australia and New Zealand. The operating margin excluding charges of 20.9%, an increase of 740 basis points versus the prior year, driven by the higher volume, favorable impact of price/mix and productivity, partially offset by the increase in inflation. Corporate and eliminations came in at $11 million, and I expect for the full year 2021 to be approximately $40 million to $45 million. Turning to the balance sheet. Cash and short-term investments are approximately $1.3 billion, with free cash flow in the quarter of $145 million. Receivables at just over $1.8 billion, giving us a DSO improvement to 54.4 days versus 57 days in the prior year. Inventories were just shy of $2 billion. That's a decrease of approximately $200 million or 9% from the prior year, with the marginal sequential increase of 4% from Q4 or approximately $80 million. Inventory days remained historically low at 105.5 days versus almost 130 in the prior year. Property plant equipment just over $4.4 billion with CapEx for the quarter of $115 million versus D&A of $151 million. Full year CapEx is currently estimated at $620 million, with us reevaluating our plan, and we will most likely see an increase from that level. Full year D&A is projected to be $583 million. Lastly, the overall balance sheet and cash flow remained very strong with gross debt of $2.7 billion. As I said, total cash and short-term investments of over $1.3 billion, giving us a leverage of 0.9 times adjusted EBITDA. And with that, I'll turn it over to Chris for an operational overview of our first quarter. Chris?

Thank you, Jim. First quarter sales of our Flooring Rest of World segment increased 31% as reported or 15% on a constant basis, exceeding our expectations. Sales across all our product categories and geographies were strong as housing and residential renovation continued at a brisk pace. Margins expanded over last year to approximately 21% due to higher volume, favorable price and mix and positive leverage on SG&A, partially offset by inflation. During the period, most of our facilities ran at high levels, though some supply constraints limited our utilization. At this point, we anticipate some material shortages continuing into the second quarter. Our backlog has increased as customer inventories remain low. We have raised prices across all product categories and have announced additional increases where material inflation has continued to expand. Our laminate business, the segment's largest product category continues to record significant growth as consumers embrace our more realistic visuals and superior performance. Our leadership in premium laminate products and our higher volumes drove improved margins during the period. Our unique manufacturing methods create proprietary products that cannot be duplicated. Our next-generation laminate technology provides premium wood consumers with features that exceed traditional wood in beauty and durability. In the second quarter, we are installing additional manufacturing assets to support future growth. During the period, our LVT sales rose substantially with significant growth in rigid LVT. Our margins expanded from enhanced formulations and operational improvements that increased our production speeds. In the period, our sales were restricted by material supply disruptions that caused unscheduled shutdowns. We anticipate continued improvement in our operations as the material supply normalizes and production increases to expand our new rigid LVT collections. Our sheet vinyl sales were limited in the period by COVID lockdowns of our retailers in Europe. We anticipate sheet vinyl sales improving as government restrictions are lifted and our customers reopen their shops. Our Russian sheet vinyl business continues to expand rapidly as we broaden our customer base and product offering. We have initiated a third shift at the plant to support higher sales volumes. Our insulation business continues to grow as our panels provide the best option for energy conservation. Sales growth was robust in most of our geographies, though COVID restrictions in Ireland impacted our plant operations and results. Chemical supply problems have limited our production and dramatically increased our costs. We have announced our third price increase to offset the continued inflation and chemical shortages are expected to last through the second quarter. Our wood panels business delivered improved performance with our plant running full and operating margins expanding. As market demand for panels grows, we are allocating our production. We improved our mix during the period with increased sales of our higher-value decorative products and mezzanine floors. We're installing a new melamine press to expand production of our higher-value products and increased efficiencies. Our new plant that uses waste to create energy for the facilities is operating well and benefiting our results. Sales in both Australia and New Zealand increased significantly and margins expanded due to higher volume, improved productivity and favorable price mix, partially offset by inflation. Sales grew in soft and hard surfaces with a strong residential performance driven by high levels of remodeling and a solid housing market. Our updated carpet collections and SmartStrand and Wolf have enhanced our sales and mix. We increased our sales by leveraging our comprehensive soft and hard service collections, strong sales organization, and industry-leading service. The commercial performance was stronger, primarily driven by projects that were postponed. For the period, our Flooring North America sales increased 14% as reported or 9% on a constant basis. Adjusted margins expanded to 9% due to higher volume, productivity gains and mix improvements, partially offset by inflation. Our performance was seasonally stronger than historical first quarters with consumers increasing investments in residential remodeling and new construction. Our commercial business continued to improve sequentially from its trough with growing investments in new projects. Our order rates remain strong and our backlog is higher than normal. We have increased prices as a material and transportation costs have escalated, and we'll adjust further as required. All of our operations are maximizing their output to support higher sales and improve our service. In the period, we managed through interference from labor shortages and supply constraints, which impacted our production levels. Our inventories and service levels have also been impacted by delayed shipments of our imported products due to bottlenecks in ocean freight. We are continuing to execute our restructuring initiatives, which will provide ongoing benefit to our results as they are completed this year. Our residential carpet sales improved as consumers desire more comfortable, quieter spaces in their homes. Retail remodeling was our strongest channel, improving our mix through increased sales of our premium products. We are expanding our proprietary SmartStrand franchise with new collections that offer superior design and performance. We have significantly reduced operational complexity by simplifying our yarn and product strategies and reducing low-volume SKUs. So that our workforce can meet higher market demand, we have implemented extensive training processes and are relocating assets to increase production where necessary. Our commercial sales are recovering as business remodeling increases along with the economic improvement. We are also seeing increasing volume of higher-value products as larger specified projects are commencing. The April Architectural Billing Index reflects the highest level of project inquiries since 2019. We have increased carpet tile production in anticipation of the commercial markets improving. In our commercial LVT business, we are managing supply limitations and import delays. Our laminate sales are setting records as the appeal of our realistic visuals and waterproof performance expands across all channels. Through numerous process improvements, we have significantly increased our domestic production and are supplementing it with imports from our global operations. We are installing additional production at the end of this year to further expand our sales. Our new line will also produce the next generation of Redwood, which is already being well accepted by European consumers. We have completed upgrades and streamlined our MDF board facility to enhance our volume and cost. We are ramping up production of our premium ultra wood, the first waterproof natural wood flooring that also features industry-leading scratch, dent and fade resistance. Ultra wood is being well received as a superior alternative to traditional engineered wood flooring. Our LVT and sheet vinyl sales continue to increase in the new construction and residential retail channels. We are upgrading our LVT offering with enhanced visuals, unique water tight joints and improved stain and scratch resistance. Our local manufacturing has continued its improvement, and production output increased as we implemented processes similar to those proven to work in our European operations. Our service has been impacted by material supply disruptions in the U.S. and delays in shipments of sourced products. We anticipate our supply will increase, and we will see further improvements in our domestic offering and production output. In the quarter, our Global Ceramic sales rose 10% as reported and 5% on a constant basis, with sales increases in each of our markets, driven by growth in residential remodeling and new construction. The segment's adjusted margin expanded to approximately 10% due to volume, price, mix and productivity gains, partially offset by inflation. Our Russian, Brazilian and Mexican ceramic businesses delivered strong results though they were limited by their capacities and are allocating production as necessary. All of our businesses are facing rising material, energy and transportation costs, and we have taken pricing actions to offset. Our U.S. ceramic residential sales grew from remodeling and new construction and commercial sales are improving from their low levels. Our strongest growth was in new residential construction, and we are seeing activity strengthen with contractors at our service centers. We are introducing higher-value products, including polished, mosaic, decorative wall and antimicrobial collections to improve our mix. We are focusing on the fastest-growing channels and implementing advanced technologies to make doing business with us faster, easier and more profitable for our customers. Across the business, our plants are running at higher levels, and we have increased our productivity with our restructuring actions. Escalating freight costs have hurt our margins, and we are raising prices to offset. Our quartz plant is improving its productivity, and we are introducing more sophisticated bank collections, which are increasing our mix and should enhance our margins. In the period, the ice storm that hit the Southwest temporarily stopped production at most of our manufacturing facilities by interrupting our electricity and natural gas supply. The facilities have all recovered and are operating as expected, improving our service. Our European ceramic business delivered a strong performance in the quarter, risk productivity, improving mix and greater consumer demand. Sales grew substantially in Southern Europe and in our export markets, led by a robust residential business and with some improvement in commercial projects. Our operations are running at high rates to satisfy the greater demand and improve service, leveraging our cost and enhancing our results. We are increasing our production levels through improvements in our processes and equipment as well as optimizing product flows to support growth and enhance our mix. Our ceramic businesses in Mexico, Brazil and Russia are all benefiting from lower interest rates and expanded credit, which are driving greater home remodeling and housing sales. In all three businesses, our order backlog is high, and we are allocating production as necessary. We have streamlined our product offering and enhanced our planning strategies to optimize service. Our inventory levels are low, and we are maximizing our output by enhancing our manufacturing and scheduling processes. In Brazil and Mexico, we are increasing capacity this year to improve our sales and mix. In Russia, we are optimizing our tile production and ramping up our new premium sanitary ware plant to meet growing demand. Sanitary ware complements our floor and wall tile offering and allows our owned and franchised stores to provide a more complete solution to satisfy our customer needs. Given higher market demand and our increased sales, we are reviewing the expansion of our ceramic capacities. With that, I'll return the call to Jeff.

Thank you, Chris. As we progress through the year, we anticipate that historically low interest rates, government actions and fewer pandemic restrictions should improve our markets around the world, which we see present robust residential trends continuing with commercial sales slowly improving in the second period. Across the enterprise, we will increase product introduction to provide additional features to strengthen our offering and margins. We're enhancing our manufacturing operations to increase our volume and efficiencies while executing our ongoing cost savings programs. Our suppliers indicate that material availability should improve from the first quarter, though some operations could still face supply constraints. We are managing challenging labor markets in some of our U.S. communities, and supplemental federal unemployment programs could interfere with staffing to maximize those operations. If raw materials, energy and transportation costs continue to rise, further price increases could be required around the world. Given these factors, we anticipate our second quarter adjusted EPS to be $3.57 to $3.67 excluding any restructuring charges. Currently, our strong backlog reflects the escalated levels of residential demand across the globe. We're introducing new product innovations to enhance our offering and optimizing our production to improve our service. We're preparing for an improvement in commercial projects, anticipating an economic expansion and a return to normal business investments. With strong liquidity and historically low leverage, we will increase our capital investments and take advantage of opportunities to expand. We'll now be glad to take your questions.

[Operator Instructions] Your first question is from the line of Keith Hughes with Truist.

I know you don't normally like to talk about the one quarter ahead, but we kind of an unusual period, something I'd give it a try. Do you anticipate, despite some more difficult comps, increased volume and product year-over-year? And also in margins, given you got even tougher margin comps, do you think you'll be able to push the ball forward on margins in the second half?

Listen, I can give you some qualitative views of things. We've already provided the second quarter guidance in which we believe the present trends will continue into the second quarter. And the second quarter also included the expected supply limitations that are going on. We're raising our prices, and we expect to run all the facilities at high rates. As you look into the second half, the third quarter, we think residential sales will continue to remain good. We think commercial demand will improve. Our production rates should continue to increase. Those sales in some areas could be constrained by capacity or supply that we talked about a few minutes ago. Last year, just to remind you, that market strengthened as it went in, it will make the comps higher in the third quarter. Also remember, in Europe, people take summer vacations in the third period, and it impacts both our Rest of World and ceramic segments, sales and margins historically. Sales could also be impacted by changing consumer behavior or other government actions with COVID. As you go into the fourth quarter, remember, we have six fewer days than last year, and we do expect more normal seasonality this year and production levels that occurred last year. For the full year, if you look at it, we expect strong improvement in sales and income. We see SG&A being leveraged and operational improvements also helping our margins. With the higher growth, we are evaluating raising the capital investments for both this year and next, and we're in the process of thinking it through. And the tax rate, as we said, will go up from last year to about 21.5% to 22.5%. That is it.

Okay. Then just final question. You talked a lot about your laminate growth. I believe you used the phrase, record-setting in the release. That growth in a minute, is that taking share from other laminate producers? Or is this a case where it's actually making a dent on LVT or other product sales?

Keith, the market has become a clickable flooring market with LVT, laminate and wood alternatives. Our laminate is waterproof with better features and is expanding in all channels, and we're importing laminate from other plants and adding capacity to satisfy.

So would that be -- it's just an applicable share gain? Is that a way to say?

It's really that people are looking at -- they go into the stores and they see them all, and they're being presented all as the same as alternatives. Now the other part that's happening is we focus on the premium part. So we have a waterproof story that's equal with LVT. And the visuals and things are equally better than the other products that they're offered. So it's really a growing category; the category is improving and then premium laminate is really being expanded, and we're really limited by our capacity. This year, we've substantially increased our production in the U.S. plants, and we're importing products from plants around the world, and we still can't satisfy the growth. By the end of the year, we'll have a new line that will be up and running, which will give us a lot more production.

Your next question is from the line of Phil Ng with Jefferies.

Jeff, I guess, bigger picture, after seeing pretty noticeable declines in carpet for the last few years, it looks like you saw a really strong growth and the participation with the strength you're seeing in R&R and new construction. If we look out to 2022 and let's say, if we see a mid-single-digit growth environment for R&R, for example, what type of growth could you see carpet and ceramic putting up?

I think what you're seeing is the whole category of flooring increasing. And so all the categories are growing; I still think that the carpet will lose share, but it's in a much higher growth market, which is causing. But the other side, we still have the whole commercial carpet business, which is really at low levels. And as it picks up, we have higher margins in it because they're more differentiated products, and that's going to help as we go forward both in and as well as the ceramic categories as you go through.

Got it. That's really helpful. Based on your 2Q guidance, it looks like your margin is holding up pretty well. And certainly, you've been really proactive on pricing and may go out with more price increases. Based on what you have out there and the traction you're seeing, do you feel pretty good that pricing alone should fully offset inflation this year? And do you envision any, at least, timing mismatches throughout the year?

Well, we're doing everything we can to keep it aligned. And as you know, the materials, energy and transportation continue to rise, they're flowing through inventory, and we're raising prices as we see it. We're having to react to the changing prices in our supply base. Every month, we get a different view of it than we had the month before. We are trying to push through price increases to align with it. And so far, it looks like we're doing reasonably well with that. Some products, we've actually increased three times already; all we can do is keep reviewing what's going on and keep making adjustments.

Your next question is from the line of Susan Maklari with Goldman Sachs.

My first question is around the LVT facility in the U.S. Can you give us some updates on how that's coming through and how that's expected to kind of add to this demand that you're seeing there?

Yes. So just to put a start out, the European operations are operating well and continue to improve our cost and margins. We have people in the United States over there on a continuous from Europe and they're implementing the demonstrated processes that we have there, and we're improving our speeds and yields. It has been disrupted both in the U.S. and Europe at the moment; the PVC supply is limited both in the U.S. and in Europe. And we expect it to get better, but it's causing us not to run the plants to optimize them at this minute.

Okay. That's helpful. And then as a follow-up, you've obviously been making progress in terms of a lot of the cost-cutting and productivity initiatives that you set out last year. Can you give us some more color on where you are with that? And how we should be thinking about that flowing through for the second quarter? And then in the back half of the year as well, especially as we anniversary some of that?

Okay, Susan. So we have made significant progress. As we said, we've seen about $75 million of the $100 million to $110 million that we had planned, starting to see that impact, favorably impact our cost and margins. We'll complete as we go through the balance of the year; I would expect that Q2 would have the most anniversary those restructuring actions from Q2 2020. And so if you look at the additive savings of somewhere between $25 million and $35 million. Those are included in our full year projections.

Just remember that the $75 million is embedded in the prior quarters, so the comparisons already have it embedded in it in the first $75 million.

Your next question is from the line of Tim Wojs with Baird.

Yes. Everybody. Maybe just a first question is how you're thinking about investments? And SG&A has run a little bit lower than sales over the last couple of quarters. And so just as you think over the next 12 to 18 months, where are some of the biggest opportunities for you guys to bring some SG&A investment back into the business?

You're right with the SG&A; it's been lower. We're going to have to start increasing the SG&A, but with the top line growth, the goal is to grow the SG&A lower than the growth rate at the top, so we get leverage out of it and still satisfy the need to bring new products to market and at the same time, to support the expanding sales on the top.

Okay. Okay. So you'll bring some back but be able to leverage it. Okay. And then just on the M&A environment, I mean your balance sheet is probably in the best shape it's been in years. Can you just give us an update on the M&A environment and kind of how that's progressing, if there's any sort of opportunities out there for you to take advantage of?

As you said, the balance sheet is in good position with the ability to invest significant amounts of money. We're looking for the right opportunities at the right prices to make sure that we can get the return to the need over time. You never know when those things are going to get through an agreement; it takes a while. But there are things available, and we're talking to the people.

Your next question is from the line of Stephen Kim with Evercore ISI.

Historically, Jim, you guys have given the sort of the breakout input cost, volume, productivity in terms of the benefits of operating income. I was curious if you were able to give us the rundown on that.

Well as I said, Stephen, you'll get it in our MD&A because we will file our 10-Q later today, but was there one specific one that you were looking for?

No, that's okay. We just -- no, that's fine. Well, I guess we'll have to wait. That's fine. Let me then ask you a question, if I could, about your comment about making potentially more capital investments that you're evaluating some opportunities. I was curious if you could give us a hand at which segments you're evaluating the most opportunities in. And related to that, in laminate, you talked about just a tremendous amount of demand in North America, where you're expanding capacity already. How much are you expanding that capacity both in North America and Europe? And are you confident at this point that it's enough?

Let's see if I can answer that one. To start on with the businesses, the pieces that have the most limitations right now would be U.S. laminate, our European board businesses and our ceramic businesses outside the U.S. and Europe would be the ones that are the most constrained at this point. We have new capacity coming in this year to add to both the U.S. and European laminate. In the U.S., I think it's around $130 million, $140 million of additional capacity. I don't remember the number in Europe. We have new equipment coming in to both Brazil and Mexican operations in ceramic, and we have a lot of ongoing optimization in our LVT production, which will increase it. And there's other things in that, but those are the big ones.

And then lastly for me, is just margins. You mentioned that Q1 was a bit of an unusual quarter seasonally. And a lot of those things, I would imagine, benefited your margins in Q1. Usually, margins rise sequentially into Q2. And I'm wondering if you think that, that is expected to happen again this year? Or would you potentially see margins down just because of some unusual seasonality that's happening this year?

You're right, quarter one was seasonally stronger, which does temper the increase as you go through. The Flooring Rest of the World, which we said, the first quarter margin was positively affected by product mix, lower marketing expenses and increased days. So that one is not going to stay at those levels. And then we have the first quarter, remember, this year has 5% more days. So when you think about the historic relationship, the second quarter usually has more days in the first quarter. This year, it's going to reverse. So it changes the relationship. So you have to keep all that in perspective when you're looking at the trend line.

Your next question is from the line of Eric Bosshard with Cleveland Research.

You talked about relative to your original expectations for the quarter, the rest of the world was better; you didn't totally characterize the Flooring North American ceramic. What I'm curious about is within those two businesses, anything that notably limited the growth of those in the quarter that changes and the growth can accelerate in the coming quarters?

I can speak to U.S. ceramic. The U.S. ceramic was stronger in residential while our commercial is just starting to improve. In the first quarter, we were negatively impacted by the storm, which interrupted electricity and gas supply, and we estimate at least $15 million to $20 million sales impact. Our margins improve with productivity and restructuring, and we're raising prices to offset transportation going forward.

In the other North American businesses, we did have limitations on the availability of the product to satisfy the pieces you heard about the laminate we've been trying to do. The LVT was also impacted by a lack of supply of PVC to run the plants is hard. The imported products are all coming in late. So we lost sales on those as we go through. And then in the carpet manufacturing, in some of the markets, we're having trouble finding the labor to run the plant. So our raw materials and some of our production have been limited by labor, but we're trying to do everything we can to improve that, which includes a training program on one side, and we've actually picked up and moved some equipment from one local market to another plant to have more labor availability. So all those things impacted it. And we've built that all into the projection in the second quarter. On the other hand, we still believe we're going to have supply limitations, the chemicals coming out of the Texas area all in limited supply; we don't know exactly how we think the supply is going to get better, but we'll have to see how it goes.

Your next question is from the line of Kathryn Thompson with Thompson Research.

Focusing on the port congestion, which has been an issue for many companies along the value chain. Could you give us an update on how you're managing this port congestion? And more specifically, thoughts on, are you increasing inventory or distribution space? How are you able to meet growing demand in light of the port congestion? And just help us understand the cost, and increasing costs with the storage and transportation ability to plan for the future.

Like everyone else, the delays are there and the costs are there. In some cases, the freight costs are four times higher than they were in what we call normal or where they were. So there's a huge impact on the cost pieces that have to be added into the products. Then the delays are anywhere could be four weeks to eight-week delays in it. We are ordering things earlier to try to get them in line; it's getting a little better as the stuff starts landing from what we have, but we're still chasing it as we go through. At this point, we're assuming that the transportation is going to stay like this for quite a while, and we're trying to align the purchases and the timing of it to get them here. Let's see how it works out.

Are you -- have you stepped up in renegotiated rates? Because one of the things that we're hearing is you're going back -- there's several different companies that are going back and renegotiating rates, and that has allowed them to get more space on ships. Has that been your experience?

I can't say that we're getting more space. We have put together orders and the orders are getting put through -- put on the ships with delays in them, and we're adding the delays to the piece to try to align it; the prices that we're paying are high.

Okay. I'll follow up on that later. Then a follow-up on just the ripple effect of the Texas freeze. I understand the key products just resins are -- were significantly disrupted, where do we stand today in terms of the resolution with that?

From the supply side, we're still in the middle of it. We have things that we're buying. I mean, we're sending trucks down; it's coming off their lines and we're picking it up and moving it to in the same day to try to keep the plants running. So I mean, the problems are still there. It affects anything that's the chemical from glues in one business to resins in another. The indications are that it's getting better; what the hard part is that all the customers like us are ordering more so the capacities are constrained even though they're getting better. And it's difficult to tell whether you're going to get what percent of what you're going to get, when you're going to get it? And we're just playing as that it goes and begin for everyone we can get.

We appreciate you being on the call. The markets are strong. We're improving our performance of our businesses. We're well positioned in the business, and we're managing all the disruptions as best as possible. We think we're going to have a good year, but we have to manage through all these things, which makes a little more unpredictable because of the supply base and all the things we've been talking about. We appreciate you joining us, and have a good day.

This concludes the Mohawk Industries first quarter 2021 conference call. Thank you for your participation. You may now disconnect.