Good morning. I'm Philip Landler. Thank you for joining us. I'll be managing the Pitney Bowes Investor Relations program going forward and will be partnering with Alex Brown, whom many of you know from prior earnings calls. Part of my duties includes covering the Safe Harbor information for these calls, so let me briefly cover that. Including today's presentation, our forward-looking statements about our future business and financial performance. Forward-looking statements involve risks and uncertainties that could cause actual results to be materially different from our projections. More information about these risks and uncertainties can be found in our earnings press release, our 2022 Form 10-K annual report, and other reports filed with the SEC that are located on our website at www.pb.com by clicking on Investor Relations. Please keep in mind we do not undertake any obligation to update forward-looking statements as a result of new information or developments. Also for non-GAAP measures that are used in the press release or discussed in our presentation materials, you can find reconciliations to the appropriate GAAP measures in the tables attached to our press release. Finally, we have provided a slide presentation and spreadsheet with historical segment information on our website. And now, I’d like to turn the call over to our Interim CEO, Jason Dies.

Good morning, everyone. I want to begin by thanking you for your ongoing investment in Pitney Bowes. As you will hear today, my portion of these calls will be just as focused on our path forward as the preceding quarter's results. Since today is my first call, I'm going to take a few minutes to cover three areas. First, a brief overview of my background. Second, context on my leadership style. And lastly, a high-level summary of what I've been focused on since stepping into my new role on October 2nd. With respect to my background, I joined Pitney Bowes in 2015 after two decades in roles of increasing responsibility at IBM. Spending the past eight years in various leadership positions here at Pitney Bowes has equipped me with a strong understanding of our opportunities, challenges, clients, and partners. I spent my initial years overseeing our Production Mail business, which we divested in April 2018. Following that, I led a successful transformation of our SendTech segment, resulting in strong revenue, cash flow, and growth opportunities in shipping. I subsequently began also overseeing our Presort segment. So I've led the company's two profit and cash flow drivers. This experience, as well as my working relationships with the leaders of our global e-commerce segment and functional groups, is enabling me to hit the ground running in my new role. When it comes to leadership style, I believe in maintaining a culture that prioritizes accountability and outcomes. I expect teams to be highly adaptable and proactive, especially when our clients' needs or the broader operating environment require us to course correct. Fortunately, we have a number of dedicated, passionate, and very talented individuals who embody these operating principles. The positive responses I'm getting from our teams are very encouraging. It reflects the fact that change is in our DNA at Pitney Bowes, which is why we are a 103-year-old company that has always evolved with the times. In my first 30 days, I've been conducting a review of our business segments and corporate functions. This means working with our teams to take a fresh look at our cost structures, infrastructure and resources, operating markets, and opportunities. The primary objectives of this discovery phase are to identify near-term value drivers and establish the pillars of our next long-term strategic road map. Importantly, we're going to capitalize on immediate opportunities even while planning for the future. It's still very early in the process, but I can shed some light on preliminary observations and areas of opportunity. Our SendTech strategy is proving effective, as evidenced by the segment's strong EBIT and margin expansion last quarter. Our cost management efforts, product refresh, and growth in shipping position the segment to continue to transform and ideally increase its revenues over the long term. For these reasons, we believe SendTech can be a sustained source of meaningful value. Our Presort strategy is also driving the strong results we have anticipated, including top line growth and EBIT growth again last quarter. We expect to sustain this momentum. Like with SendTech, Presort can be a cornerstone of Pitney Bowes and an ongoing source of significant value. With respect to GEC, our team has built an extremely valuable foundation and succeeded in driving domestic parcel growth. However, we are focused on actions with the aim of not continuing to incur the level of losses we've been reporting. As we continue prioritizing clients and making sure we deliver during peak season, our efforts are centered on taking action to realize the segment's potential. As far as cost reduction and restructuring opportunities, we're ahead of schedule on hitting our previously stated target of $75 million of annualized expense savings by the end of 2024. I was actively involved in this initiative over the course of the year. And based on that progress, as well as additional analysis we've done in recent weeks, we are increasing our target for annualized expense savings by $40 million, bringing us to a new overall target of approximately $115 million. Throughout the coming weeks and months, we're going to continue to leave no stone unturned. I look forward to continuing to share updates on our near-term actions and long-term planning. And in the same spirit, we welcome constructive feedback from you. In closing, I want to be clear that Pitney Bowes is a strong company with great businesses, and we are all committed to streamlining the organization and improving performance. Nobody here is satisfied with our recent financial results. We have a valuable foundation that is anchored by two profitable cash-generative segments, growth opportunities across all of our businesses, and a motivated and talented employee base. This is a foundation we can leverage to ultimately deliver much stronger results in the future. Let me now turn it over to Ana to discuss our results and financials in detail.

Thank you, Jason, and good morning, everyone. Before I begin my financial review, I'll note that the year-over-year revenue information will be discussed on a comparable basis, which, as previously discussed, adjusts for the impact of currency and a revenue presentation change for our digital services that was implemented beginning fourth quarter last year. This revenue presentation change primarily affects global e-commerce revenues and, to a lesser extent, SendTech. The change does not affect profitability. Also, unless otherwise noted, I will speak to other items such as EBIT, EBITDA, and EPS on an adjusted basis. Total revenue for the quarter was $784 million, a decline of 1% versus the prior year. Adjusted EBITDA grew $6 million year-over-year to $84 million in the quarter. Adjusted EBIT grew $5 million to $43 million in the quarter. This EBIT growth was offset by higher interest expense, resulting in adjusted EPS of 0 in the quarter. Turning to cash flow. GAAP cash from operating activities was $25 million, and free cash flow of $15 million. Free cash flow is up in the quarter and year-to-date versus the prior year. Let's dive into our three business segments. I'll start with SendTech. SendTech reported revenues of $318 million in the quarter, down 3% compared to the prior year. EBIT margin expanded 200 basis points, driven by improved productivity. Let's start with revenue. We continue to make progress on our product refresh and are now 68% through the USPS technology migration, which is up 20 percentage points from the prior year. Our success in placing advanced compliant equipment puts us in a different stage of our product life cycle. We will increasingly have more fixed-term lease renewals and fewer new lease opportunities. From a financial perspective, this shift drove equipment sales down 8% and contributed to increasing financing revenue by 1% compared to the prior year. This is a net positive to cash flow. Support service revenue declined in line with the overall mail market and as a result of exiting certain unprofitable contracts to service equipment of third parties. Shipping continues to be a growth area for SendTech. In the quarter, total shipping-related revenue grew 6% over the prior year and now comprises over 12% of total SendTech revenue. We remain very encouraged by the traction our shipping products are receiving, especially with enterprise clients. Despite top line pressures, we expanded gross profit margin by 300 basis points. We continue to lower the cost of equipment manufacturing and freight, which contributed to the year-over-year margin expansion. Our commitment to drive efficiency in our sales and customer service operations remains a top priority. We continue to modernize SMB client processes, driving a 25% year-over-year decline in total customer service calls and increasing our customer satisfaction scores to 86% in North America. The cost of goods sold and operating expense improvement that we are pursuing drove adjusted segment EBIT growth of 3% over the prior year, and we are redoubling our attention on simplifying the business and optimizing execution. I'll spend a moment on the performance of financial services inside of SendTech. Financial Services remains an important component of the business, providing valuable client solutions and steady returns. We are executing on our previously announced program where our bank will participate in the financing of select captive lease receivables and initiatives that will be good for the bank and the enterprise overall. The health and quality of our portfolio continues to demonstrate the durability of our offerings. Finance receivables remained steady at $1.2 billion. Write-offs continued to be low and roughly flat quarter-over-quarter. Next, let's turn to Presort, which had another outstanding quarter. Presort generated revenue of $152 million in the quarter, up 5% from the prior year. Total sortation volume declined 5% to 3.6 billion pieces, but revenue per piece expansion more than offset volume decline. Growth in higher-yielding mail classes contributed to the increased revenue per piece. Adjusted segment EBIT for the quarter was $29 million, an increase of 42% compared to last year. Adjusted segment EBIT margin also expanded almost 500 basis points to 19%. The three main sources of margin improvement were higher revenue per piece, lower unit transportation cost, and, most importantly, continued labor productivity gains from our investment in new automation. For example, over the past two years, we have refreshed almost 20% of our sorter fleet, which contributed to an 8% year-over-year labor productivity improvement as measured by pieces fed per labor hour. We expect this positive momentum to carry into the fourth quarter. Let's shift to global e-commerce. Segment revenues were $313 million, down 1% versus the prior year. Adjusted segment EBIT was a loss of $42 million compared to a loss of $35 million last year. Year-over-year declines on both the top and bottom line were primarily driven by the change in two large cross-border client relationships that occurred earlier this year. In total, cross-border revenue declined $57 million and gross profit of $13 million versus the prior year. Cross-border stabilized quarter-over-quarter. However, it will remain a drag on a year-over-year comparison through first quarter 2024. Turning to domestic parcel. We processed 51 million packages in the quarter, representing growth of 38% year-over-year. We continue to gain market share, driven by the value of our offerings, our strong service levels, and high client satisfaction. This translated to 29% revenue growth in the quarter. The challenging macro environment, market overcapacity, and parcel mix continue to put downward pressure on pricing, which offset the continued improvement in unit cost economics. In addition, as part of our continuing focus on enhancing and optimizing our capacity, we completed the previously announced facility consolidation initiative by closing four older and less automated sites during the quarter. These actions resulted in $4 million of higher one-time costs in the quarter and will drive operating benefits moving forward. Overall, on a year-over-year basis, domestic parcel gross margin decreased by 50 basis points. Finally, operating expense declined versus both prior year and quarter periods due primarily to the cost reduction actions taken over the past two quarters. We expect this to be a reoccurring benefit moving forward. Looking ahead, our team is well prepared for holiday peak. The investments we have made in automation, technology, and our network over the past couple of years enable us to more efficiently handle volume fluctuations associated with peak and deliver for our clients. Moving on to restructuring. We continue to make meaningful progress on our plan announced during first quarter earnings. During the quarter, we have recorded restructuring-related charges of $17 million and made $12 million in cash payments. As Jason mentioned, we are tracking ahead of plan and are now expanding the program savings by $40 million. This brings the total annualized savings from this program to $75 million to $85 million by the end of 2024. We will continue to provide progress updates on our current restructuring plan. Moving to capital structure. In July, we raised $275 million from a private placement offering. Net proceeds were used to redeem the remaining portion of our 2024 notes and $30 million of the term loan A. Our next debt maturity is in 2026. Finally, we are updating our guidance. Given our global e-commerce year-to-date performance and continued market headwinds, we now expect the company's full year revenue to decline between 3% and 4% on a comparable basis and full year adjusted EBIT margins to remain relatively flat versus the prior year. In closing, despite continued challenges in global e-commerce, our consolidated EBIT grew year-over-year in the quarter, driven by solid performance from Presort and SendTech. We remain very encouraged by the results from both of these units, and our global e-commerce team is working hard to realize the potential of our growing volumes, strong service levels, scalable network, and competitive capabilities. In addition, we have made meaningful progress on our cost reduction initiatives, and our expanded restructuring plan will help drive improved margins going forward. Let me pass the call back to Jason for some additional remarks.

Before getting to the Q&A portion of the call, I want to take a final opportunity to thank Marc Lautenbach for his many years of commitment and dedication to Pitney Bowes. Everyone at PB wishes Marc the very best. Now we can open up the call for questions.

Good morning. Jason, as you look at the e-commerce business and kind of dive into the business, what big-picture changes do you anticipate being able to make to get the business to profitability and kind of up to your expectations?

Yes, Kartik, thanks for the question. Look, let me start off by saying we recognize that the level of losses that we've been reporting in that segment are not sustainable. That said, we are taking efforts to really look at how do we make short-term changes and short-term improvements that can help us realize the full potential of this segment. I'll let Ana talk a little bit about some of the short-term improvements she's seeing, and then I'll come back at the end.

Yes. The first thing I'll mention is, as we commented in the remarks, we're doing a lot around restructuring. And we closed down four sites that were older technology and had adjacent sites with more modern technology and sufficient capacity creating an opportunity to better serve our clients without disruption. We are looking at our cost overhead and infrastructure and leaving no stone unturned. In addition to that, our unit economics, which I pointed to are improving. They're improving from two sources. They're improving from our ability to better route our transportation, make our network more efficient, but also from the volume, productivity also gets impacted by the growth. So again, the team is working really hard to look at every opportunity, and we'll continue to do so.

Yes. And I'd just say, Ana said it well, there are multiple pieces here. The first is cost actions that we are taking both for the short term and for the medium term. Ana also touched on the fact that we have opportunity to continue to improve our rate per piece, which will obviously drive better economics. And then it's pretty clear that we are seeing significant growth in volumes in the domestic parcel business, which if you think about the way that clients are reacting to our offerings, it's an extremely positive sign for the business going forward. Clients clearly see value in what we're bringing to the table. So a lot of short-term work clearly on how do we continue to go after cost and the in-period economics. But the client confidence in our offering and in our ability to deliver is certainly something I look forward to with a positive note.

And then in the industry, what are you seeing in terms of pricing and what do you anticipate for the holiday season?

Yes. So I think a couple of things. So you saw a varied reaction on different companies' approaches to peak pricing activity. So first off, that created a little bit of confusion, I think, in the market, it created some uncertainty. You've seen in other announcements already this earnings season that there is clear market overcapacity right now, which is creating some significant pricing pressures. That said, we clearly have some opportunity to go after pricing as a lever that we can use going forward. But let's be clear, I don't want anyone to be confused that we are careful and thoughtful about the volumes that we're bringing in to improve our profit margin and to improve our fixed cost leverage. But that said, we are in a very competitive environment. You've heard that in the other forms. And I will tell you that one thing that we watch very carefully is our win rate, and that has been fairly consistent over the past few quarters.

Thank you very much. I really appreciate it.

Hi, good morning and thank you for taking our questions and welcome Jason and Phil. So first, it's nice to see Presort and SendTech continuing their solid performance. Ana, I know you talked about the automation efforts helping, I think, specifically Presort, but it's an area that you guys talked about this for a while, so it's not necessarily new. But just wondering, are there any additional opportunities to further improve with automation or do you think you're kind of tapped out with those efforts?

Thank you for the question, Anthony. Productivity is an ongoing effort. Presort is about small gains, and the team is highly focused. They are currently optimizing transportation and refreshing the conveyors as well. While the rate of improvement may fluctuate, I anticipate continued productivity as we pursue new automation and technologies.

That's great to hear. And as far as the GEC, so I don't know if it's necessarily easy to do this, but if we were to exclude the cross-border, which seems to be the biggest headwind within GEC. If we were to hypothetically exclude that, with the rest of the business for GEC, would that be better in terms of profitability versus last year or the same or worse? Can you give us maybe some sense in regards to that?

Sure. So as I mentioned, cross-border is really a headwind when you compare year-on-year. And when you look at it more quarter-over-quarter, it gives you a better representation of the true performance, and I'll mention two things around that. The business is operating, I would say, kind of flattish when you look at it may be slightly down quarter-over-quarter, excluding cross-border. And I did mention we did some investments around those site closures that affected our profitability. But those are investments that will pay fruits into the future. So I anticipate progress from the cost actions. We're seeing our operating expenses down year-over-year and quarter-over-quarter, and that's in addition to the improvements we're doing in the cost of goods sold around the optimization of the network, and the warehousing that I mentioned.

Got it. Okay. And then regarding the expanded restructuring and the additional $40 million, where are the savings coming from? I'm just looking for more details.

Sure. So I'll give you a sense. Overall, we are looking at our entire expense base. We'll see about half of them come from cost of goods sold and productivity-related things and probably about the other half from some of our overhead and reprioritizing programs and other activities that we do. As you know, it's a sensitive topic. We're working through it internally with our employee base, and I'll end it there.

Yes. I'll just jump in on top of that. One of the things we're trying to do as part of this cost effort is we're really trying to be smart in how we go about it, right? So one of the themes that I've been working with the teams on is how do we take complexity out of the business, how do we make things more simple. And so in addition to just taking out cost for cost sake, which we need to do, it's really important that we're doing it in a way that's going to make the business stronger ultimately as we go forward. And that's been one of the focus areas that we've been working on as a leadership team over the past 30 days, is how do we do that in a smarter way that's going to keep the cost out for the long-term and allow us to be more effective as we go forward in the market.

Understood. Well thank you very much and best of luck.

Hi, just a follow-up on the cost-cutting question. Can you break out by segment this cost-saving, the $115 million? You said half is overhead. So is it half coming from unallocated corporate overhead?

Listen, we're in the process of working through our specifics. I will tell you a lot of that will be felt in the business units, and we're already feeling it. A lot of what you saw on the margin expansion in SendTech and Presort is a testament to the restructuring that we started earlier in the year and the cost actions we've taken throughout. The vast majority of this will go to the segments, and you should see an improved margin as we move forward.

Yes. I'll just add in again. From my perspective, I want to see the cost cuts coming from all parts of the business. That said, it is really important that the business units who ultimately fund and need the resources make sure that they're making the right decisions for what do they need to run and execute on the business. So as part of this work we've done over the last 30 days to go after the incremental cost opportunity, we've really been focused on working with the business unit leaders, having them meet with each of the functional leaders across the shared services, and really engaging in some very productive discussions on what do we need to run the business, how can we think about processes differently? And how do we make sure that at the end of the day, the business units have what they need to be effective in the markets?

Can you tell us a little bit more about Presort's profitability improvement is great along with EBITDA improvement, driven by the higher price that the Pulse service is charging because obviously, you're in the 20% or you save the government 20%. If you could just walk me through a little bit better context, I'd appreciate it.

Yes. Let me start with that. I mean, first and foremost, I would say that the Presort team has done a terrific job around productivity. You're really starting to see them execute very well on what they do best, which is driving productivity across their sites and across the business, so some of the benefit is clearly coming from that. They've also done a very good job of bringing additional volumes into their network to replace the natural decline of the Mailing business. So that's been supportive of that benefit as well. And then third, to your point, there was certainly a USPS cost change for us that benefited us. But at the end of the day, I want to emphasize that the reason that the USPS is giving the benefit of that work share discount is because they see the value that the Presort business brings to the table. It's not something that they're doing just out of their heart, right? Our teams really do drive value for the USPS, and you see that in the reflected changes in the work share discounts.

Great. Lastly, can you disclose the covenant EBITDA and leverage?

We have not done that in the past. We may follow-up with the IR team after the call and take you through some more specifics later.

Can you provide us with an update on the market regarding the non-deal roadshow? The majority of the company's enterprise value is tied up in debt, and it might be beneficial for credit investors examining the company to understand that we believe there is significant covenant flexibility. This could be advantageous for the company.

As I mentioned, we'll take it off-line and follow up with more specifics. We absolutely welcome the feedback, and if there's more disclosures we should be doing, we'll take that into consideration going forward.

Good morning Jason and Ana. Regarding global e-commerce, Jason, I understand this may not be a fair question given your recent change in status, but are there any plans or considerations to take more drastic actions here, such as shutting down the business or selling it, rather than just seeking ways to improve profitability?

Look, I mean, to be fair, Matt, I'm not going to comment on any specific portfolio actions. What I will say is we continue to believe that there is an extremely valuable foundation in that business, especially on the domestic parcel side. We are clearly not satisfied with the financial performance that we've been delivering on that. And as I said, we are very focused on taking short-term actions to try to improve the profitability in the near term. We have a number of efforts underway as well to look at long-term opportunity to change the trajectory of that business, everything from looking again, as I said before, at opportunity to take pricing in the market potentially to thinking about how we drive our network differently. But at the end of the day, I keep coming back to our goal of maximizing the value of that business going forward. And I think that we are doing everything that we should be doing at the moment to ensure that, that is the outcome that we're going to drive.

Okay. No, that's fair. I just wonder if strategic alternatives should be more of a part of that conversation as well, at least the way you presented to us. But again, maybe that's going on behind the scenes. Can I ask a more specific question on GEC? Just around the holiday season, there have been some issues in the past on fixed versus variable labor. How are you thinking about that going into this holiday season?

Yes. Let me address that. We've been diligently preparing for the peak season. It's been a humbling experience for our team considering what we've faced in recent holiday seasons. We're focused on learning and leveraging those experiences with the same team to enhance our readiness. For instance, we usually receive forecasts from our clients, and we staff according to those forecasts. However, we have now improved our ability to adjust our staffing more easily for increased demand rather than decrease it. So, we will be planning slightly below forecasted needs and can scale up if demand increases. Our capability to adapt to varying volumes has significantly improved over the years, and we will apply all of that knowledge now. While it's always a challenge during peak season, the team is more prepared than ever.

That's helpful. And as far as getting labor to flex up, is that labor force readily available?

Actually, we have a much better mix of our temp to perm, temporary to permanent ratio in our labor force. And when you distribute that across the sites and the current market conditions of the labor market, which are not the same as they were over the past two peak holiday seasons, we feel very strongly and very well prepared.

Got it. And then on SendTech, Ana, you have some language in the release about fewer new lease opportunities, but you expect that to be generally offset by an increase in fixed term lease extensions. Can you help us understand how that works from a revenue perspective? And maybe if you could work in what the interest rate environment does to help you on that front?

It's a great question. Let me begin by discussing our product life cycle. About five years ago, we launched the Send-Pre and other new technologies to meet the compliance requirements for our United States Postal Service. This marked the beginning of our new product launches and the capabilities we now offer to clients. Our lease terms typically last four to five years, and as those terms end, the existing products continue to perform well and meet market demand. Therefore, we don't need to sell new equipment; instead, we can focus on renewing leases for fixed terms. In terms of revenue recognition, equipment sales generate significant upfront revenue and costs, which offer good margins, but also come with increased expenses. When we renew lease terms for another four to five years, we can expect improved cash flow as margins will come in over time rather than upfront. This indicates a shift from upfront leasing of new equipment sales to ongoing renewals with new terms.

I see. And with the financing portion of that, is there an interest rate associated with that that fluctuates or how is that part of it set?

Actually, that's a great question. Our sales force really tends to sell the value based on the payment. So as you can imagine, the profitability shift stronger, in the renewal than in the upfront from a margin perspective.

Right, I see. Okay, great. And then just a last question from me. On the capital structure front, now that you've dealt with your 2024's, where is your next focus at this point? Would you consider being back in the market buying bonds or how do you think about the next steps with your capital structure?

Yes. So taking a step back at capital structure, our number one priority continues to be reinvesting in our business. You have seen a decrease in our CapEx and our capital expenditures, and it's been significant. The main driver there has been the fact that we're not expanding capacity in global e-commerce, but we are definitely investing in SendTech and Presort as we've used to and also in optimization. So that's point number one. Point number two is we will continue to look at acquisitions, of course, very selectively. As an example, the ones that come to mind that we're always looking at are around the Presort space, which tend to be very accretive to our EBITDA immediately because we put them into our network. Third will be, we will continue to assess the market for open market repurchases, mainly around our 27s. As you know, year-to-date, we've done about $17 million of those repurchases in the calendar year of 2023. And then, of course, the return of capital through dividends or other means, which is something we actually actively discuss with our Board on a quarterly basis. And that's kind of the four key elements of our capital structure.

Got it, great. Thanks Ana, thanks Jason. I appreciate it.

Yes. Well, thank you very much. I want to thank everyone for joining today's call. I am now 30 days in, and I will tell you our teams are committed to delivering a streamlined organization and importantly, maximizing the potential of each of our businesses. I am very encouraged by the continuing dedication and energy of the outstanding employees here at PB as we work together to move the company forward. And I will tell you, we look forward to continued engagement with all of our stakeholders and shareholders. So thank you again for joining the call.

And that does conclude the call for today. Thanks for your participation and for using AT&T Teleconference. You may now disconnect.