Good afternoon, and welcome to the East West Bancorp's Fourth Quarter and Full Year 2023 Earnings Call. All participants will be in listen-only mode. Please note, this event is being recorded. I would now like to turn the conference over to Adrienne Atkinson, Director of Investor Relations. Please go ahead.

Thank you, operator. Good afternoon, and thank you, everyone, for joining us to review East West Bancorp's fourth quarter and full year 2023 financial results. With me are Dominic Ng, Chairman and Chief Executive Officer; Christopher Del Moral-Niles, Chief Financial Officer; and Irene Oh, Chief Risk Officer. This call is being recorded and will be available for replay on our Investor Relations website. The slide deck referenced during this call is available on our Investor Relations site. Management may make projections or other forward-looking statements, which may differ materially from the actual results due to a number of risks and uncertainties. Management may discuss non-GAAP financial measures. For a more detailed description of the risk factors and the reconciliation of GAAP to non-GAAP financial measures, please refer to our filings with the Securities and Exchange Commission, including the Form 8-K filed today. I will now turn the call over to Dominic.

Thank you, Adrienne. Good afternoon, and thank you everyone for joining us for our year-end earnings call. 2023 was another record-breaking year for East West. Our highlights include new record levels for revenue, net interest income, net income, loans, and deposits. Our 2023 results speak to the resilience of our business model, the loyalty of our customers, and the persistence of our bankers. Despite the turbulence in the early half of the year, we grew customer deposits by $1 billion in each of the past two quarters. We did this by adding 40,000 new deposit accounts over the past year, both consumer and commercial, and driving a more granular deposit base. Our loan growth was driven by our differentiated residential mortgage product and the strength of our commercial lending relationships. Asset quality remains strong and we continue to proactively manage our credit risk. Our 2023 annual net charge-offs to average loans were just 9 basis points and our non-performing assets to total asset ratio was just 16 basis point at year-end. We continue to deliver industry-leading efficiency, supported by our simple, proven business model and effective branch network. Our efforts drove a 20% adjusted return on average tangible common equity and a 1.7% return on average assets in 2023. Looking forward, we remain focused on driving core deposit growth, and we are pleased by the early progress on continued net new customers and balances as we begin 2024. We have started the New Year from a position of strength. Given our earnings stability, solid credit performance, and strong capital levels, I am pleased to announce that our Board of Directors has approved a 15% increase to the quarterly common stock dividend to $0.55 per share. I will now turn the call over to Chris to provide more details on our fourth quarter financial performance. Chris?

Thank you, Dominic. Our fourth quarter 2023 net income was $239 million. Excluding the one-time FDIC charge and securities gains, our Q4 adjusted EPS was $2.02. Turning to loans on Slide 4, East West grew total average loans by 9% for the year, reflecting the strength and scale of our core residential mortgage and commercial real estate platforms. We note that over the last five years, East West has grown loans at a very healthy 10% compounded annual growth rate. Demand for residential mortgage remained quite strong. Despite the generally rising rate environment, we originated $3.5 billion of low-risk, low LTV mortgages in 2023. And while we expect growth to moderate from Q4's trend, our pipelines remain resilient going into the first quarter of '24. Average CRE balances grew in '23 as we continued to work with longstanding relationship clients. We saw solid increases in both multifamily and industrial property lending, while office loans declined. Looking at the Q4 end-of-period balances, our fourth-quarter growth was driven by an uptick in C&I utilization and continued solid residential mortgage originations. Looking forward, assuming the economy moderates into a soft landing, we expect overall loan demand to moderate as well. We expect our growth will continue to be driven by strong residential mortgage activity and continued growth in C&I lending, leading to a further and better diversified loan portfolio. Moving on to deposits, we note that over the last five years, East West has grown deposits faster than loans overall. Despite volatility in the first half of '23, East West continued to grow average deposits year-over-year. We continued to show deposit momentum in the fourth quarter by adding another $1 billion in deposit balances. Our growth reflects the focus and dedication of our bankers and the loyalty and resilience of our broad-based customers. Looking forward, we will continue to focus on adding granular low-cost consumer and business deposits while continuing to reduce our use of non-core brokerage or wholesale funding. Turning to net interest income and margin on Slide 6, Q4 dollar net interest income increased by 1% to $575 million from the third quarter. We held our net interest margin stable at 3.48%. While our $4.25 billion of cash flow hedges continued to be a net drag on NII in Q4, on a mark-to-market basis, some of these forward-looking hedges are now in the money and expected rate cuts will only make that better. While these hedges cost us approximately $25 million of NII in the fourth quarter, they're expected to provide valuable earnings protection as rates decline. Given the current forward curve and consensus economic outlook, we expect NIM to decline by 3 to 5 basis points in Q1, as deposit costs continue to normalize and new asset yields continue to flatten out. We then expect our margin to be further compressed in Q2 and Q3 as a result of the expected rates moving lower. NIM likely troughed in Q3 and we expect this to begin to rebound thereafter as assets grow, expected lower funding costs kick in, and the expected positive cash flow benefits from our balance sheet hedges begin to offset lower asset yields. Speaking of asset yields, let's turn to Slide 7. Our expectation for margin resilience is also supported by the enhanced levels of fixed-rate assets in our portfolio at year end. Fixed-rate and hybrid loans in a fixed period represented 42% of our loan portfolio at year-end '23 versus 35% at the beginning of 2022. Turning to funding costs on Slide 8, our average cost of deposits for the fourth quarter was 260 basis points, up 17 basis points from the third quarter. As Dominic previously mentioned, we remain laser-focused on driving core deposit growth and growing net new customers and balances as we begin 2024. Looking forward, we are optimistic about our operational ability to rapidly reprice non-time deposits in a falling rate environment. Moving on to fees and noninterest income, East West has grown fee income at a 10% annual rate over the past five years. 2023 fee income growth reflects the continuing strength in our customer derivative business, lending fees and foreign exchange income. We note that Q4 saw growth in every fee category. Moving on to Slide 10, total annual adjusted noninterest expense trends are on the left. Adjusted noninterest expense has grown 7% annually over the past four years compared with our 11% annual revenue growth. East West consistently delivers industry-leading efficiency. The fourth quarter adjusted efficiency ratio was 33.1% compared with 31.2% in the prior quarter. Adjusted noninterest expense was $215 million in the fourth quarter. Compensation and benefits did increase $8 million, reflecting higher commissions and incentive growth. And other operating expenses did increase $6 million, reflecting some increased legal expense, realized credit card fraud losses, and some advertising expense. Looking forward, we expect adjusted noninterest expense to increase in the range of 6% to 8% year-over-year, driven primarily by compensation and benefits and partially offset by lower deposit account expenses, as earnings credit and related rate-driven expense pressure begins to ease in the lower rate environment. I will now turn the call over to Irene for discussion of our asset quality and capital position. Irene?

Thank you, Chris, and good afternoon to all on the call. As you can see on Slide 11, the asset quality of our portfolio remains broadly stable. During the fourth quarter, we recorded net charge-offs of $20 million or 15 basis points, a 1 basis point increase from the third quarter. Quarter-over-quarter, non-performing assets as of December 31 increased modestly by 1 basis point to 16 basis points of total assets. The criticized loan ratio decreased 14 basis points from September 30 to 1.87 of loans held for investment. The special mention loans ratio decreased 18 basis points quarter-over-quarter to 77 basis points of total loans held for investment as of December 31, and the classified loans ratio increased 4 basis points to 1.10% as credit continued to normalize. We remain vigilant and proactive in managing our credit risks. We recorded a provision for credit losses of $37 million in the fourth quarter compared with $42 million for the third quarter. Turning to Slide 12, the allowance for loan losses increased $13 million quarter-over-quarter, primarily reflecting net loan growth. The allowance for C&I loans increased $9 million. The allowance for commercial real estate loans increased $4 million. And the allowance for residential, mortgage, and consumer remained unchanged from the prior quarter. The reserve for office loans increased by $2 million to 243 basis points of total office loans. We believe we are adequately reserved for the content of our loan portfolio given the current economic outlook. Turning to Slide 13, as shown on this slide, all of our capital ratios expanded quarter-over-quarter due to the strength of our earnings. East West's CET1 capital ratio stands at a robust 13.3%, while the tangible common equity ratio grew 34 basis points to 9.37%. These capital levels place us among the most well-capitalized banks in the industry. East West's Board of Directors has declared first quarter 2024 dividends for the company's common stock resulting in a 15% increase in the dividend. The quarterly common stock dividend of $0.55 per share will be payable on February 15, 2024, to stockholders of record on February 2, 2024. East West repurchased 1.5 million shares of common stock during the fourth quarter of 2023 for $82 million. We currently have $172 million of repurchase authorization that remains available for future buybacks. I'll now turn it over to Chris to share our outlook for the 2024 full year.

Thank you, Irene. To summarize, as stated on Slide 14, our full year 2024 outlook assumes a softening economy with a more modest growth profile in '23 and takes into consideration the year-end forward curve with cuts assumed to begin in the second quarter. We expect end-of-period loan growth in this environment to be in the range of 3% to 5%, driven by moderating demand but buoyed by relative strength in our residential mortgage and C&I lending activity. We expect net interest income to decline in the range of 4% to 6%, driven by the expected rate cuts. Adjusted noninterest expense is expected to increase in a range of 6% to 8%, driven again primarily by comp and benefits, and partially offset by lower deposit-related expenses. First quarter net charge-off levels are expected to be in line with the fourth quarter of '23, with subsequent quarters increasing modestly as we expect full year net charge-offs will fall within the range of 15 to 25 basis points. We expect our effective tax rate will increase modestly for the full year. With that recap, now let me turn the call back to Dominic for his closing remarks.

Thank you, Chris. Let's go to Slide 15. As I look back, I'm very proud of our strong performance in 2023, marked by 18% growth in tangible book value per share year-over-year, and by recognition from S&P Global, Forbes, and Bank Director as a top performing American bank. I also would like to thank our associates for their unwavering dedication to our clients. As Chris mentioned, economists are projecting a softening economy and a declining rate environment in 2024, but at East West, our goals remain the same, which are to help our commercial clients thrive, to meet the savings and investment needs of our branch customers, and to operate with strong capital and prudent risk management, allowing us to deliver top-tier returns to our shareholders in any environment. I will now open the call to questions. Operator?

We will now begin the question-and-answer session. The first question comes from Ebrahim H. Poonawala with Bank of America. Please go ahead.

Thank you, and good afternoon.

Hey, Ebrahim, good afternoon.

Hey, Dominic. My first question is for Chris regarding the outlook for net interest income and its sensitivity to potential rate cuts. It appears that the 4% to 6% decline reflects the six expected rate cuts in the forward curve. Can you provide insight on how net interest income would hold up if there are no rate cuts or only three? Additionally, if rate cuts are postponed until possibly May, are you planning to take any further actions to stabilize the balance sheet?

Yes, yes, and yes. So, yes, if there are not as many rate cuts as we projected at year-end, NII will do better. Yes, if rate cuts start later, NII will do better. And yes, we are proactively taking a number of steps to make sure we manage our sensitivity to rates. But in particular, our focus on deposits is one that we think will yield us some benefit as we move through the course of the year.

Noted. And I guess maybe another question, Dominic, for you. So, you managed through last year, very strong results, you have solid capital levels. It feels like there's a fair amount of disruption just across the banking sector maybe in terms of people moving, loan portfolios, maybe banks up for sale. Just give us a sense in terms of when you're looking at 2024, how do you see the opportunity set in terms of actually putting investment dollars to work and capitalizing on the disruption out there?

We continue to examine the market and have observed that last year, many of our larger competitors faced significant challenges, with some disappearing and others experiencing financial difficulties or transitions. This has slightly improved the competitive landscape for East West Bank. We have always prioritized prudence, which has helped us avoid issues by not overly committing in any single area. Our focus remains on maintaining a diversified portfolio. In terms of attracting talent, we are very selective, ensuring that we recruit individuals who align with East West's culture and fit within our business strategy. We will persist in our efforts to find the right talent to join our team and support our existing associates as they develop. Although we cannot precisely predict the economy for 2024, we are confident in our team's ability to attract new customers and support our current ones. This approach will enable us to increase deposits, grow loans, and achieve significant diversified fee income. That is our plan.

Got it. I'll re-queue. Thank you.

The next question comes from Ben Gerlinger with Citi. Please go ahead.

Good afternoon.

Good afternoon, Ben.

So, Ben, I think we missed a good portion of your question, but I think your question was broadly around deposit betas and how do we think deposit betas unfold? And so, I think there's a couple of thoughts here. The first part is we had a reasonable uptick in deposit beta as rates rose, we would expect to have a reasonable downtick in deposit pricing as rates fall. Specifically, we are expecting our deposit beta to be north of 0.5 on the downtick. And I think that is a 0.5 that we recognize we could be more aggressive on, particularly if rate cuts come sooner or faster. And we would note that we think there is upside to that level if we can get our arms around the pace of cuts that we expect. And I think that will be Fed path dependent, but I think we're very comfortable that there's upside to that if we can get some clarity on that as we move through the course of the year.

Got it. That's helpful.

Mr. Gerlinger, if you could pick up a handset perhaps if you're on the speakerphone by any chance?

Cuts may come sooner or at a faster pace. We believe there is potential for improvement at that level if we can manage the speed of cuts that we anticipate. This will likely depend on the Federal Reserve's decisions, but we are confident that there is room for positive movement if we can gain some clarity on this as we progress through the year.

We continue to see 2024 as the year for continued investment in our core businesses and platforms. And so, while we recognize that up 6% maybe a higher number than you've heard from some others, we would also suggest that a 33% efficiency ratio is a much better start point than you have from many others. And we think that's the right decision to make for the long-term strength of the East West franchise.

Got you.

The next question comes from Dave Rochester with Compass Point. Please go ahead.

Hey, good afternoon, guys. On your NII guide, what are you guys assuming for deposit growth in that? And what are you baking in for the BTFP maturity that's coming up? And if you can just give me a rough estimate, what are you seeing in terms of what a single cut means from a margin or NII impact at this point, just given the assumptions that you talked about on deposit betas?

Yeah. So, we fully expect to fund all of our loan growth with core deposit funding. We expect to pay down BTFP over the course of the year. It rolls over in March. We'll pay down some. We'll roll over some. And we will be exiting the program in all likelihood by year-end. And with regard to sort of the rate sensitivity, it's somewhere in the $1.5 million to $2 million per cut per month is one way to think about it. And I think we're sort of working our way through that, but that's in the zip code.

Great. For the pay down of the BTFP, are you anticipating doing that with deposits, or could you also use some wholesale funding?

Well, at the March date, we'll pay down some, we'll roll over some, we'll have some securities coming due, we'll have a variety of other things. If we have better than expected deposit growth, we'll certainly avail ourselves of that better deposit flow, but whatever is left over, we'll just refinance at the end.

Great. And then maybe one last one on the loan pipeline. It sounded like that was looking pretty good. Obviously, you're expecting to grow loans really faster than other larger banks. How are you thinking about the composition of that growth this year? If you can just go through some of the puts and takes on that, that'd be great.

Yeah, the pipeline strength that we're seeing today is primarily on the residential mortgage side, which has been a strong contributor to our growth over the past year, and we expect will be the strongest contributor here certainly over the near term.

Okay. Great. Thanks, guys.

The next question comes from Gary Tenner with D.A. Davidson. Please go ahead.

Thanks. Good afternoon.

Good afternoon, Gary.

Just a quick follow-up question on the loan growth guide. Given the strength of growth in the back half of the year, near 10% annualized, I would have thought it would be maybe a little higher than that. Just wondering about kind of the C&I activity in the fourth quarter. Was there any sort of pull-forward or drawdowns that were more seasonal in nature that were kind of normalized here early in the first quarter that would impact the point-to-point loan growth outlook?

We did see an uptick in utilization in December. And so that utilization rate, as you may not be surprised, came back a little bit in January. But nonetheless, we would expect C&I to be additionally a contributor to our 2024 growth. But as I just mentioned to Mr. Rochester, I think residential growth will lead the way. And from what we're hearing and seeing from our activity levels on the CRE side, CRE will be muted level of growth net for the year.

And I'll just add, the C&I utilization at year-end, the trends are not that different, let's say, from the prior year as well. We'll pick up at year-end. It's pretty normal for us.

I understand. As a follow-up regarding your guidance, I didn't have a chance to review the past details, so I apologize. Did you not provide a growth rate for fee income? If that is the case, could you explain why it wasn't mentioned?

I've only been here one quarter, but it wasn't in last quarter's numbers.

Okay. Fair enough. I apologize. I didn't have a chance to take a look back prior to asking the question. So, all right, thank you.

The next question comes from Casey Haire with Jefferies. Please go ahead.

Thanks. Good afternoon, everyone. First, I apologize if I missed this. Is the expense guide excluding amortization, or does it include that? If it includes it, what is the tax amortization expense going forward?

It is excluding the one-time items and excluding the tax amortization. So, it's what we reported adjusted expense, which is net of those things. So, it's a clean operating expense level and we think the clean level comes up a bit.

Okay. But there will be a tax amortization hitting the P&L, correct?

There will be, yeah. And so, the tax amortization expense, as you can see from this quarter's numbers, can sometimes bounce around from quarter to quarter. We haven't given you a specific guide for that, but we're also looking at adopting PAM, which is the new accounting standard for that, which may move the numbers around geographically. So, there'll probably be a reduction year-over-year in amortization expense, and a slight uptick in the tax rate as a result. But those two will net out to the bottom line.

Got you. Okay. Thanks for clearing that up. And then just switching to capital, just thoughts on buyback appetite going forward with a still strong 13.3% CET1?

Well, that's correct. We do have strong capital and that's something we're very proud of. We do have the remaining authorization. Certainly, that's something that we'll evaluate over the course of the coming months.

Okay. The next question comes from Manan Gosalia with Morgan Stanley. Please go ahead.

Hi, good afternoon. On the NIM trough in the second half of '24 is a little later than what others are suggesting. I hear your comments on the 50% beta on the downside, but are you modeling some sort of lag into your deposit betas on the way down? Because I know you also mentioned that the NIM should rebound in 2025 after the lower funding costs kick in. So, I was wondering if there's a little bit of lag there.

There's a little bit of a lag, I would say, driven by the fact that, you have to remember, we have a fair amount of CDs on the books. And so those CDs, for example, our Lunar CD Special that's in the market today will be in place for the next 6 months. So, we'll book those here January and February. They'll be with us until July, August. And so, there'll be a bit of a lag because of those CDs that we're pricing today versus what will happen. So, again, depending on the timing and the pace of rate cuts, we could outperform that. And certainly, as those roll over six months from now, we would expect to fully participate in those benefits of the lower responding costs at that point in time.

Great. And maybe flipping over to credit, there remain a lot of concerns around California commercial real estate. Can you talk about why your book is different? And also what you're hearing from borrowers right now? And how negotiations are going given the outlook for lower rates coming up?

Yeah, thanks. That's a great question. And as you can see from what we've reported, when we look at the criticized classified assets, those ratios, non-performing loan ratios, the criticized loans are down, non-performing loans are down. We're pleased with that. As we look at the different categories, office, multifamily, et cetera, would then increase, we're comfortable with the loan grades. We're also very pleased to see that there are not a lot of new problem loans that are coming up. So overall, these conversations with customers certainly there are some that we're working through, but it's very manageable at this point and we're very pleased to see that. All the efforts and work that we went through the last couple of years to shore our borrowers, have them pay down, have them swap, buy cap, those are all things that we see as positive today.

Also, as we highlighted in the previous calls before that we don't have that many loans maturing, well, neither in 2023 nor in 2024. There's a very small percentage of loans coming due. So, we actually really don't have much opportunity to have too many conversations with our customers in terms of dealing with some of the challenges when it comes to refinancing, and keep in mind that we have very low LTV and our portfolio is quite granular. So, I think that's the reason why our portfolio so far stands up really well versus some of the other banks.

Got it. And sorry if I missed it, but did you update what your reserve levels were on CRE office? And if it's still around 2.3% or so as it was last quarter, can you talk about what keeps you comfortable with that level of reserves?

It's on Page 12 of the slide deck and it was 2.43% at year-end, which is up obviously from the 2.3% you cited.

Got it. And what keeps you...

Office and all of CRE, we have a rigorous process where we go through the portfolios, our relationship managers, our team leaders, and credit supervision all work together. And I think as we're going through these loan reviews on a regular basis and the cash flows from the clients, the properties, those are all things that help us, and the cash quite candidly, and the network many of our borrowers and going towards that are all things that give us comfort.

Great. Thank you.

And we have a follow-up from Ebrahim H. Poonawala with Bank of America. Please go ahead.

Thank you. Just another question in terms of when we think about deposit liquidity, loan to deposit ratio around 93%. Just structurally, do you expect the bank will operate with a 90% plus loan to deposit ratio more or less, or do you see that as resetting lower? And on the asset side, do you expect East West to run with the larger securities book, more HQLA securities, etc., even though you fall well below the $100 billion threshold that the Fed has kind of identified as the dividing line? Thank you.

I think broadly the answers are yes and yes. Yes, we expect to operate in sort of the lower 90%s from a loan to deposit ratio. We think that's a comfortable place to be. And over time, yes, it's likely our portfolio will migrate to be more HQLA-like in profile.

Got it. Thanks for all the yeses.

My pleasure. Always happy to say yes to Ebrahim.

This concludes our question-and-answer session. I would like to turn the conference back over to Dominic Ng for any closing remarks.

Again, thank you all for joining our call this afternoon, and we are looking forward to speaking to you again in April. Back to you, operator.

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.