Fiserv Inc (FISV) Q4 2024 Earnings Call

Concluded Feb 5, 2025

Feb 5, 2025

Period: FY2024 Q4
Runtime: —
Sources: 3 artifacts

Revenue · derived Q4 $5.25B +6.8% YoY

Net income · derived Q4 $938.00M +7.8% YoY

Open full screen Slides 15 8-K 10-K

Executive readout · one minute

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Clover growth and platform expansion 85 Argentina macro headwind 45 Financial Solutions and client retention 23 Merchant Solutions performance and environment 15 Investments and transition year financials 14 Fintech and embedded finance wins 13

Management tone

Positive

Net tone +30 · moderate hedging

Grounding quotes

“while there is still significant work to do, we are taking the right actions with the right sense of urgency and feel really good about the progress to date”
“So our execution is improving across both businesses, but as expected, that progress is not yet visible in our reported financial results, as we are still lapping a higher mix of non-recurring revenue, feeling the lingering impacts from prior client service challenges, and absorbing the incremental expense from investments that will drive long-term client-focused growth, all necessary and important elements of our transition year in 2026”
“While core bank account and revenue attrition remain above our long-term trend, we've seen early signs that our client service initiatives have been well-received”
“we still have significant work to do, high-impact client incidents are down nearly 60% year-on-year”

Research coverage

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Presentation 15 pages 8-K earnings release Filed Feb 5, 2025 10-K report Filed Feb 20, 2025

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