Hello and welcome to the Q4 2023 Fifth Third Bancorp Earnings Conference Call. All lines have been muted to eliminate background noise. Following the speakers' comments, we will have a question-and-answer session. Now, I will hand the conference over to Matt Curoe, Director of Investor Relations. Please proceed.

Good morning, everyone, and welcome to the Fifth Third's Fourth Quarter 2023 Earnings Call. This morning our Chairman, President, and CEO, Tim Spence; and CFO, Bryan Preston will provide an overview of our fourth quarter results and outlook; our Chief Operating Officer, Jamie Leonard and Chief Credit Officer, Greg Schroeck have also joined for the Q&A portion of the call. Please review the cautionary statements in our materials, which can be found in our earnings release and presentation. These materials contain information regarding the use of non-GAAP measures and reconciliations to the GAAP results, as well as forward-looking statements about Fifth Third's performance. These statements speak only as of January 19, 2024, and Fifth Third undertakes no obligation to update them. Following prepared remarks by Tim and Bryan, we will open up the call for questions. With that, let me turn it over to Tim.

Thanks, Matt, and good morning everyone. At Fifth Third, we believe that great banks distinguish themselves based on how they navigate challenging and uncertain operating environments. 2023 was certainly a challenging year for the industry, but I am very pleased with how we measured up. A defensive balance sheet positioning, strong execution, and multiyear strategic investments produced top-quartile profitability, the best core deposit growth, and the best total shareholder return among all regional peers who did not participate in an FDIC-assisted transaction. We generated an all-time record full-year revenue of $8.7 billion. Deposits grew 5% compared to an industry-wide decline of 3%. Credit performance was strong with net charge-offs remaining below historical averages. And although it would be foolish to expect it to repeat forever, in commercial real estate, we experienced zero net charge-offs in 2023 and only two basis points in delinquent loans as of early January. These strong outcomes combined with our multi-year expense discipline produced a full-year adjusted return on assets of 1.25% and adjusted return on tangible common equity ex-AOCI of 15.9% and an adjusted efficiency ratio of 55.9%. All among the best of our peers. We also continue to take market share organically by growing our customer base and deepening relationships. We grew consumer households by 3% overall, punctuated by 6% growth in the Southeast. In commercial, we added a record number of new quality middle market relationships up 11% over the prior year. As a result, we grew or maintained our deposit market share position in all 40 of our largest MSAs. As we turn the page to 2024, we remain focused on differentiating Fifth Third based on the strength and consistency of our financial performance by prioritizing stability, profitability, and growth in that order. Bryan will take you through the detail on the fourth quarter and our outlook for the year shortly. But before that, I would like to touch on a few points. The first of these is the strength of our balance sheet. Our defensive positioning and decision to move quickly to adapt to proposed regulatory changes have put us in a position to play offense in 2024. Having achieved full Category 1 LCR compliance on August 31st and maintained it since, our liquidity position is very strong. We completed our RWA diet in the fourth quarter and accreted nearly 50 basis points of CET1, putting us on pace to reach a 10.5% CET1 ratio by mid-year 2024. Given our strong earnings profile and the significant rally in interest rates in December, our tangible book value per share grew nearly 30% during the fourth quarter. At the beginning of January, we moved $12.6 billion of securities to held-to-maturity, representing roughly one quarter of our AFS portfolio. We expect this move will de-risk potential AOCI volatility to capital by about 30% in the event that market rates rise again. If the economic outlook remains stable and the capital rules are finalized, no worse than the current NPR. These actions put us in a position to resume share repurchases of up to $300 million to $400 million in the second half of 2024, including $100 million to $200 million as early as the beginning of the third quarter. Should the final rules prove less stringent than the initial proposals, we'll have additional flexibility in deploying excess capital and liquidity to further improve profitability and position Fifth Third for growth. The second point I'd like to highlight is profitability. Expense discipline, strong returns, and positive operating leverage remain core areas of focus for Fifth Third. Supported by our technology modernization investments and a focus on leaning out key value streams, we reduced full-time equivalent employee headcount by 4% from our peak in 2023 to the end of the year without the need for a company-wide expense program. The run rate benefits of these efforts put us in a position to sustain the peer-leading annualized expense growth that we have averaged the past several years, even as we continue to invest for growth. While the carryover effect of the RWA diet makes it unfeasible for the full year, we do anticipate returning to positive operating leverage in the second half of 2024. The third point I'd like to highlight is about growth. Our strategies have been consistent, building out our Southeast markets, producing a strong fee to total revenue mix, and leveraging software that differentiates our product offerings and improves productivity. These are multi-year investments that cannot be replicated easily by competitors in one to two years of hiring a few new branches or small tuck-in acquisitions. In 2023, we opened 37 new branches concentrated in the Southeast, bringing us to 107 opened over the past five years. We plan to open another 31 branches in the Southeast in 2024. As a portfolio, these branches have continued to outperform our expectations on both household acquisition and deposit growth and should provide a tailwind for several years forward. We also continue to invest in treasury management, wealth and asset management, and capital markets. All three of these businesses grew for us in 2023. We expect mid-to-high single-digit growth in each in 2024. In treasury management, our acquisitions of Rize and Big Data Healthcare and the launch of Newline, our embedded payments business, should continue to support peer-leading performance. In wealth and asset management, Global Finance recently named our Private Bank as the Best US Regional Private Bank for the fifth consecutive year and Best Private Bank for Entrepreneurs globally for the first time. In our capital markets business, we have seen more robust activity levels to start the year, including an M&A pipeline that is 1.5 times the full-year revenue target embedded in our guidance. Overall, we expect 2024 to be a solid year of improving revenue trends and continued expense discipline. Given what we believe to be a less certain outlook than the markets would imply, we are positioned to perform well under a range of economic and interest rate scenarios. Before, I hand it over to Bryan, I want to say thank you to our employees for hustling to deliver great results in 2023 and for the job you do every day to take care of our customers and communities. You make our company a special place for this. With that, I'll now turn it over to Bryan to provide additional details on our fourth quarter results and our current outlook for 2024.

Thanks, Tim, and thank you to everyone joining us today. 2023 was a very different year than what we were expecting 12 months ago. For Fifth Third, our success in outperforming this year was driven by our intentional actions to create and maintain flexibility for navigating uncertainty. As we enter 2024, we are very pleased with the results from 2023 and how we continue to be well-positioned for a wide range of economic outcomes. We have optionality in our balance sheet and diversification on our business mix that will allow us to adapt to changing environments. As Tim mentioned, achieving this positioning requires discipline and years of deliberate investments. Our full-year financial performance in 2023 benefited from this long-term investment. Fifth Third delivered industry-leading deposit growth of 5%, record revenue of $8.7 billion, and 100 basis points of capital accretion during the year, all while maintaining expense and credit discipline. We delivered another solid quarter to end the year. Adjusting for the FDIC special assessment and the other discrete items listed on page two of our release, return on assets was 1.3%, RoTCE was 17%, and our efficiency ratio was 55%. Additionally, we completed our risk-weighted asset diet in the fourth quarter, which reduced RWA by 3%, which was a little more than we previously estimated. The diet combined with our strong earnings led to a nearly 50 basis point increase in CET1 during the quarter, which ended at 10.3%. This capital accretion combined with the rally in market rates during the fourth quarter resulted in our pro forma CET1 ratio including the AOCI impact from unrealized losses on AFS securities, increasing to 7.7% at year-end, well above the 7% minimum. Net interest income for the quarter was $1.4 billion, which was consistent with our expectations. While NII continues to be impacted by the increasing cost of deposits, due to higher market interest rates. We've been able to build a robust liquidity position by generating peer-leading core deposit growth. Our core interest-bearing deposit costs increased 24 basis points sequentially, reflecting a cycle-to-date interest-bearing core deposit beta of 54% in the fourth quarter. We believe maintaining significant liquidity on balance sheet is a prudent decision given the uncertain economic and regulatory environments. Our short-term investments, which are primarily comprised of our cash at the Fed increased $8.6 billion in the fourth quarter on an average basis and drove all of the 13 basis points sequential decrease in NIM. Excluding the impacts of securities gains losses and the Visa total return swap, adjusted non-interest income increased 3% sequentially due to the growth in commercial banking, mortgage, wealth, and card and processing revenues. As well as the normal fourth quarter impact of the CRA. The growth in commercial banking fees was driven by strong institutional brokerage and improved corporate bond fees, partially offset by lower lease from marketing revenue. Fourth quarter non-interest income was also impacted by the decision to eliminate our extended overdraft fee, which was the driver of the decrease in service charges on deposits. Compared to the prior year, non-interest income decreased 3%, primarily due to a $25 million reduction in CRA revenue. Adjusted non-interest expense increased 2% sequentially, primarily driven by the impact of the non-qualified deferred compensation mark-to-market, which is mostly offset in securities gains losses. Excluding the impact of the NQDC mark, which was a $17 million expense in the fourth quarter compared to a $5 million benefit in the prior quarter, expenses were flat sequentially. Compared to the prior year, fourth quarter expenses were down 1%, which reflects our ongoing commitment to expense discipline, Tim mentioned earlier. Moving to the balance sheet. As expected, total average portfolio loans and leases decreased 2% sequentially. Most significantly driven by the 3% decrease in average total commercial loans. Our corporate banking business experienced the biggest reduction due to the RWA diet. With period-end, corporate banking total commitments decreasing 6% and unused commitments decreasing 4%. Period end, the commercial revolver utilization rate was 35%, a 1% decrease from the prior quarter. Average total consumer portfolio loans and leases decreased 1% sequentially due to our intentional pullback in indirect auto and the overall slowdown in the residential mortgage originations given the rate environment, partially offset by growth from dividend finance. Average core deposits increased 3% sequentially, driven by the growth in interest checking, money market and customer CD balances. DDA migration is showing signs of deceleration with fourth quarter showing the smallest dollar decline in DDA balances since the onset of the rate hiking cycle, even when adjusting for normal seasonal strength at year-end. DDA as a percent of core deposits were 26% for the quarter compared to 28% in the prior quarter. In addition to the migration impact, this measure is negatively impacted by the strong interest-bearing core deposit growth from new consumer and commercial relationships. By segment, average commercial deposits increased 5% sequentially while both consumer and wealth deposits increased 1%. As a result of our balance sheet positioning, RWA diet and success growing deposits, we achieved a loan to core deposit ratio of 72% at year-end, which continues to rank as the best compared to our regional peers. As Tim mentioned, we ended the year with full Category 1 LCR compliance at 129%. The strong funding profile provides us with great flexibility as we enter 2024. Moving to credit. Asset quality trends remained strong and below historical averages. The net charge-off ratio was 32 basis points, which was down nine basis points sequentially and consistent with our guidance. 30 to 89 day delinquencies are flat compared to the end of 2022, the NPA ratio increased eight basis points to 59 basis points, but remains below our 10-year average of 65 basis points. We will maintain our credit discipline, focusing on generating and maintaining granular high-quality relationships. In consumer, we remain focused on lending to homeowners, which is a segment less impacted by inflationary pressures and have maintained our conservative underwriting policies. However, we are beginning and expect to continue to see normalization of delinquency and credit loss trends from the historically low levels experienced over the last couple of years. From an overall credit risk management perspective, we continue to assess forward-looking client vulnerabilities based on firm-specific and industry trends and closely monitor all exposures where inflation and higher-for-longer interest rates may cause stress. Moving to the ACL, while our reserve coverage increased one basis point sequentially to 2.12%, the ACL balance decreased by $41 million due to lower period-end loans, which was the primary driver of the release. We continue to utilize Moody's macroeconomic scenarios when evaluating our allowance and made no changes to our scenario weightings. Our capital build is pacing ahead of the expectations we set at the beginning of the RWA diet. We are highly confident in our ability to build our CET1 ratio to 10.5% by June 2024. As Tim mentioned, on January 3rd, we made the decision to hold $12.6 billion of securities until maturity, resulting in the reclassification to HTM during 2024. This decision reduces the risk of potential capital volatility associated with investment security market price fluctuations under the proposed capital rules. We continue to expect improvement in the unrealized losses in our remaining AFS portfolio, resulting in approximately 32% of our current loss position accreting back into equity by the end of 2025 and approximately 66% by 2028, assuming the forward curve plays out. After the transfer to HTM, 65% of the remaining AFS portfolio is in bullet or locked out securities which provides a high degree of certainty to our principal cash flow expectations. We continue to believe that 10.5% is an appropriate near-term operating level for our capital. And as Tim mentioned, we expect to resume share repurchases during the second half of 2024, assuming the economic environment remains stable and the capital rules are finalized, consistent with the NPR. Moving to our current outlook. We expect full year average total loans to be down 2% compared to 2023, with the decrease primarily driven by the impact of the RWA diet on commercial loans and indirect consumer as well as lower mortgage production due to the higher rate environment, partially offset by the continued growth of dividend and provide. While we expect full year average total loans to decrease, we expect average total loans in the fourth quarter of 2024 to be up 2% compared to the fourth quarter of 2023. Commercial balances are expected to be up low single-digits by the end of 2024 and dividend originations are projected between $2.5 billion and $3 billion for the full year. We are also assuming commercial revolver utilization remained stable. For the first quarter of 2024, we expect average total loan balances to be down 1%, again, driven by the full quarter impact of the RWA diet. Both commercial and consumer loans should be down around 1%. Dividend finance originations are projected to be $400 million to $500 million in the first quarter. Total loan balances should be relatively stable throughout the first quarter. We expect deposit growth to continue during 2024 with full year average core deposits increasing 2% to 3%. While we expect DDA migration to continue given the high absolute level of interest rates, the pace of migration will be sensitive to the path of the Fed funds rate in 2024. If rates remain at current levels, we could see the DDA mix dip below 25% by the fourth quarter of 2024. However, we would expect to show a more stable composition if the more aggressive rate cut forecast were to be realized. Shifting to the income statement. Given the impact of the RWA diet on average loan balances, and the impact of higher deposit costs, we expect full year NII to decrease 2% to 4%. Our forecast assumes our security portfolio remains relatively stable and our cash levels began a slow but steady decrease throughout 2024. This outlook is consistent with the forward curve as of early January, which projected six total rate cuts. Given the uncertainty regarding the rate outlook, our balance sheet is positioned such that even with fewer rate cuts, such as the three cut scenario being projected by the FOMC, we would expect to see only a modest deterioration in our NII outlook and would still fall within our full year guidance of down 2% to 4%. We expect NII in the first quarter to be down 2% to 3% sequentially, reflecting the impact of the lower average loan balances, a lower day count in the quarter and higher deposit costs. Our current outlook assumes interest-bearing core deposit costs, which were 289 basis points in the fourth quarter of 2023, increase 5 to 10 basis points in the first quarter, a deceleration from the 24 basis point increase experienced in the fourth quarter. With rate cuts forecasted to begin in late March and continue through the end of the year, we would expect deposit costs to decrease throughout the remainder of 2024. Under this outlook, the terminal beta for the rising rate cycle would be in the mid-50s for interest-bearing core deposits. We continue to believe we are at our NIM trough in the fourth quarter of 2023. However, another quarter of outperformance in deposit growth resulting in a higher-than-expected cash position, while a good outcome could impact NIM by a few more basis points. Barring a significant change in economic outlook, we would expect NII to stabilize and then begin growing sequentially during the remainder of 2024. We expect adjusted non-interest income to be up 1% to 2% in 2024, reflecting continued growth in treasury management revenue, capital market fees and wealth and asset management revenue, partially offset by the full year impact of the elimination of our extended overdraft fee. We expect mortgage origination will remain muted in 2024 and net servicing revenue to decrease modestly as the servicing portfolio UPB continues to amortize lower. Adjusted other non-interest income, which excludes the impact of the Visa total return swap, is expected to decline by over 15% as TRA revenue will decrease from $22 million in 2023 to $10 million in the fourth quarter of 2024, and we are not including any large one-time private equity gains in our forecast. We expect first quarter adjusted non-interest income to be down 3% to 4% compared to the fourth quarter excluding the impacts of the TRA, largely reflecting seasonal factors. Normal seasonal items include lower capital markets activity and M&A activity, partially offset by seasonal strength in wealth from tax planning. We expect full year adjusted non-interest expense to be up around 1% compared to 2023. Our expense outlook assumes continued investments in technology with tech expense growth in the mid to high single digits and sales force additions in middle market, treasury management and wealth. We will also close 29 branches in 2024 to offset costs associated with the 31 new branches opening in our high-growth Southeast markets. We expect first quarter total adjusted non-interest expense to be up around 8% compared to the fourth quarter. As is always the case for us, our first quarter expenses are impacted by seasonal items associated with the timing of compensation awards and payroll taxes. Excluding the seasonal items, expenses would be flat in the first quarter. In total, our guide implies full year adjusted revenue to be down 1% to 2% and PPNR to decline in the 4% to 5% range. This outcome will result in an efficiency ratio of around 57% for the full year, a modest increase relative to 2023, driven by the decrease in NII. As Tim mentioned, we expect positive operating leverage in the second half of 2024 compared to the second half of 2023. Moving to credit, we continue to expect 2024 net charge-offs to be in the 35 to 45 basis point range as credit continues to normalize with first quarter net charge-offs in the 35 to 40 basis point range. As we return to loan growth, we expect to resume provision builds. Assuming no change to the economic outlook, loan growth and mix is expected to drive a $100 million to $150 million of provision build for the year, with the first quarter being in the $0 to $25 million range. The provision build over the last three quarters of the year should be fairly even. In summary, 2024 is expected to be a year of transition as we begin the shift to a rate cutting cycle with our well-positioned balance sheet, disciplined credit risk management and commitment to delivering strong performance through the cycle, we will continue to generate long-term sustainable value for shareholders, customers, communities and employees. With that, let me turn it over to Matt to open the call up for Q&A.

Thanks, Bryan. Before we start Q&A, given the time we have this morning, we ask that you limit yourself to one question and a follow-up and then return to the queue if you have additional questions. Operator, please open the call for Q&A.

Thank you. Your first question comes from Scott Siefers of Piper Sandler. Your line is open.

Good morning, everybody. Thank you for taking the question. A lot of good color on the NII expectations, so I appreciate that. I guess just within there, I think, Bryan, you noted your comment about deposit costs decreasing through the course of this year. Maybe a thought or two on how those trajectories will differ in your view between the commercial and the consumer portfolios.

Thanks, Scott. That's a great question. As we've observed with rising rates, the commercial and wealth betas, in particular, have recently risen significantly. Currently, we are seeing betas in the low to high 80s for both of those businesses, and cumulative betas are also reaching that level. This means we will be able to reprice those portfolios as rates decline. For context, our indexed commercial deposits are around $30 billion, which gives us confidence in extracting some value from that segment. The betas in the consumer portfolio are in the mid-30s right now; they have increased marginally, and we still have a lot of flexibility with our promotions and exceptions, as well as strategies related to CDs. We expect to implement rate cuts in those portfolios too. Our CD portfolio is currently valued at $10 billion and is evenly distributed throughout the year, with about 25% maturing each quarter. We have been diligent in our pricing strategy to ensure we can quickly adjust those rates if the overall rate environment changes.

Perfect. Thank you. And then separately, so given that you're done with the RWA mitigation efforts, it sounds like you've got the option to be on your front foot to the extent that you choose to be going into the year. Just sort of curious what your expectation is in terms of loan demand as the year plays out.

Yes, it's Tim. I'll respond to that. When we engage with customers today, they generally appear cautious but not pessimistic. Factors like interest rates and election uncertainties are definitely affecting willingness to make new investments in the short term. I haven't heard of anyone halting any current programs or investments, but they are being quite careful regarding new expansions. Therefore, I don't anticipate a significant increase in loan demand. Regarding the economy, we're not forecasting strong growth to boost our revenue; rather, any improvement will likely stem from capturing market share. In our sector, the main areas of focus for investment are clearly centered on the middle market. We've concentrated on adding more depth to our C&I portfolio. This past year, our middle market loan production was nearly evenly divided between the Midwest, including Chicago, and the Southeast, along with our growth markets in California and Texas. Our sales team in these regions is expected to grow by about 20% over the next three years into 2024, creating a strong sales capacity and high activity levels that should drive results. Additionally, we've seen strength in healthcare, telecom, media, technology, and fintech platforms, particularly with the maturation of both provide and dividend portfolios. On the negative side, our strategic reduction in the auto business has slightly hindered loan growth. However, with credit unions facing tighter funding compared to banks that have exited, the environment for auto originations has improved. We expect activity levels to rise there, as we are currently generating volume with a weighted average FICO exceeding 780 and attractive risk-adjusted spreads, which should alleviate the headwind and provide a more stable foundation for growth for the remainder of the year.

Perfect. Okay, great color. Thank you very much.

Absolutely.

Hi, Tim. Hi, Bryan.

Good morning.

Congratulations, Bryan, on a new role. And if Jamie is listening, congratulations to him as well.

Worse than that, Gerard, Jamie is here.

I hear that laugh, and it's great. Tim, you mentioned the economy, and many banks are following the forward curve for rates, which makes sense. So the question for the upcoming year is what if we're all wrong and suddenly see over 2% real GDP growth, the Fed keeps rates steady with possibly one or two cuts like in '95, and credit conditions improve? How would that change your approach for 2024? I know Bryan provided some insights on various interest rate scenarios, but what if by the end of this year, the economy turns out to be much stronger than we expect, and inflation hovers around 3%?

Yes. I'll leave it to Bryan to provide more detail, drag. But I'm glad you asked that question because if there is one frustration, I have, in particular, on the way that the media is reporting on economic activity is the treating the world like it's deterministic and it's not, right? It's stochastic in terms of the outcomes here and while you can see the slowdown in inflation, you can see some slowdown in the economy, in particular, in specific sectors. It's just hard to be certain, given the impact of deficit spending and the way that has continued to provide a buffer against any consumer slowdown. And I think the possibility that maybe we return to a world where recessions in the US are regional as opposed to being national phenomenon, which I think people have forgotten about because of the last two were driven by global health pandemic and a global financial crisis. So we're trying to run the company in a way that provides an outlook on the expected outcomes in the middle of the distribution, but that manages to a much more stable return profile in the event we get into either of the tails, right, more robust economic growth, stickier inflation on one side of the equation and therefore, the Fed not being able to come off of its restrictive policies and stuff. And the other alternative, where I think you have to say you have some sort of a geopolitical event that creates a price shock and energy or another supply chain issue or otherwise, which could trigger an unexpected slowdown. So Bryan, maybe a little color on the upside.

Yes, absolutely. I think the scenario that you're laying out there with fewer Fed cuts, continued strength from an economic perspective, that's not a remote scenario in our view. We feel like that is something that could very easily happen, especially in the first half of the year as we continue to see potentially some strong resiliency from the consumers. What that means for us, and it's a big part of the actions that we've taken thus far is that we think that could cause the long end of the curve to move up a little bit, that would actually be beneficial for us as we get an even greater benefit from the fixed rate asset repricing. We've talked previously that full year impact of fixed rate asset repricing should generate about $300 million of annualized run rate NII improvement. And that number would look even better if we saw that long and move up. It also is part of the rationale associated with shifting some of our securities into HTM. So a stronger economy is one that we're actually would obviously always hope for because we're very well positioned for that. To quote Jamie, you can't spell flexibility without FITB. That's something that we have been very focused on and recognizing that we can be wrong on both sides, the economy weaker or stronger, and we're well positioned for that.

Very good. Thank you. And then another bigger picture question, Tim. I think you touched on your middle market business, customers grew 11% year-over-year. And then later in the comments, I think you said that you got to take these customers or clients from maybe other banks. How are you guys doing that? And then if you could tie it into that loan-to-deposit ratio, I think you guys said you're at 72%. What's the ideal level that you eventually like to get to? Thank you.

Yes. I mean, I think it's a combination of things, Gerard. The first one is we've been very deliberate to select a few places and invest multiyear when we think about how we invest strategically, right? So the Southeast is obviously a key point of focus there. And I know a lot of people are investing in the Southeast, but it bears reminding that we've been in nearly every one of the markets down there for more than 15 years. And we're not running small LPOs. We have more than 200 client-facing people in those markets across commercial banking and wealth management alone. And then like another 1,700 that said in more than 300 branches. And the brand is seeded in those markets. So those investments when you make them, you make the investment in year one, but they don't actually hit the sort of peak benefit until year five or six. So you have this accumulation I guess a coiled spring for lack of a better term that supports then more sustained growth. We have the same benefit in the Midwest in Chicago, in particular. I mean, we added nearly 100 new quality relationships in Chicago in the middle market alone last year and have been gaining share pretty steadily at least if you use the FDIC deposit share measures as the guide. In Chicago because we're still seeing the benefits that we got out of the combination between Fifth Third and MB in those markets. The other area that we are winning, where we win is through the strength of the treasury management and the capital markets platform, which really is a middle market-focused offering for Fifth Third. About one-third of the new quality relationships we added in treasury management last year were treasury management only. So as opposed to being a follow-on product that you deliver into a customer that you lend money to, they're actually contributing to the relationship acquisition. And that's an engine that just wouldn't have existed here in the past, and I think still doesn't exist inside most of our peers.

Thank you.

I have a question about the quarter and then I'll follow up with a broader question. Not many regional banks are discussing buybacks as you are. You mentioned several figures; you have a 7% CET1 minimum, 7.7%, and 10.5% by mid-year. Depending on the regulations, buybacks of $300 million to $400 million could be more effective. I want to clarify: are you certain about discussing buybacks to this extent and what gives you the confidence to do so? You also mentioned that if the regulations are eased, you could potentially buy back more than $300 million to $400 million. Can you outline the full range of options available?

Yes, Mike. And what we would tell you on the buybacks and in particular, on the rule, there appears to be momentum associated with some relief on both the ops risk side and the credit risk RWA. As we've continued to refine our estimate from an RWA perspective, the rule as proposed is a low single-digit impact from an RWA perspective. And almost seven points of RWA is created by the ops risk rule. So if that is pared back, we could actually see our RWA go down under the new rule, which obviously creates a lot of incremental capacity for us as we think about how much capital we need to help run the company from a long-term perspective. Additionally, we have a lot of confidence in the stability of the capital ratios going forward and the pace at which we're accreting capital, that in combined with the actions that we've taken from a security portfolio perspective to de-risk the portfolio with the HCM election as well as just the continued benefit that we're going to get from roll-in on the remaining AFS portfolio. It just puts us in a position where we are going to have a lot of capital generation and a lot of ability to have flexibility to return capital if the organic growth opportunities aren't there.

Yes. And Mike, I think the one thing I would add to what Bryan said we've tried to be very clear and transparent that our belief is it's always better if you have to make a change to adapt to new regulation, it's better to get there first. We did that as it related to consumer deposit fees, right, and very deliberate about being early there because we just viewed those profit pools as being unsustainable. I think we were clear this past summer and through the fall and winter that our intention on putting ourselves on the RWA diet and focusing as much as we did on building liquidity was that we wanted to get to the rules there first because of the flexibility that it provided. So we ended the year at roughly 10.3 in terms of the CET1. We said we wanted to get to 10.5. We'll get there just based on the current run rate in the middle of the second quarter, you had to pick a particular spot. And that gives us then the ability to return to share repurchases subject to the environment not changing, maybe a little bit earlier than others.

And a short follow-up. So if Basel III is significantly altered, which isn't very likely but has been suggested recently, your risk-weighted assets would be stable. Therefore, you might benefit if they modify the operational rule and it is approved. Did I understand that correctly?

Yes.

Other than if it truly gets gutted and the AOCI impact, that would be a better option than even if ops risk rule got gutted, so.

Good morning.

Good morning.

I have two questions. First, regarding the loan-to-deposit ratio of 70% compared to Fifth Third's history before the pandemic and in relation to some of your peers. Is a 70% loan-to-deposit ratio the new standard for the bank, or is there something unique about your deposit base that necessitates maintaining a lower loan-to-deposit ratio?

Great question. I would tell you that 72% is not our long-term target, but I would say that our loan-to-deposit ratio has come down relative to pre-pandemic levels. And a big portion of that is just heightened expectations regarding liquidity. So I would expect us to operate in the mid-70s more than likely from a long-term perspective with loan-to-deposit. We were probably mid-80s pre-pandemic. So that is something that we would expect to continue. But we do think that we can move up from the current levels.

Got it. And I guess a separate question maybe for Tim. I think you tried to sort of draw some distance between you and some of your peers around the Southeast technology investments. If we take those statements and account for how do you think this should reflect into should fiscal become a higher growth bank relative to these banks, a more efficient bank? Like what should we be measuring you against and do we start seeing that this year and next year? Or is this more of a longer-term process?

Yes, great question Ebrahim. And I think maybe a nuance, I'm less trying to draw a distinction between us and others than I am to say that you can't get what we think we have in terms of the advantages overnight, right? They're not advantages that can be built in one to two years. They require a steady and consistent investment, which, of course, has been the philosophy here, along with the belief that you have to find ways to self-fund it through efficiency and better productivity along the way. And I'm hesitant to say Fifth Third is going to be a growth bank because I think four or five of the people who are described as growth banks failed this past year. Our belief, though, is that great companies should be able to take market share on an organic basis. So if you assume that the base market growth is somewhere around 2% or at least the financial services sector should be able to track GDP. There's a headwind with the emergence of all of these nonbank competitors. Therefore, the more realistic goal from my perspective is to try to beat GDP by a couple of percentage points on an annualized basis, which probably means you need to have 3% to 4% outsized growth relative to your market. These granular investments we're making across the Southeast are definitely part of the way that matriculates in the performance. I think the other place then you should expect to see it, given where we're investing is continued support for a better fees to total revenue mix, which is going to be really critically important in the event that the rules as they are proposed do pass because of the impact that higher capital and liquidity requirements are going to have. And you're seeing that today. The core Fifth Third consumer franchise, if you just look at household acquisition as a measure is outgrowing Midwest population growth by about 1.5% per year. It's outgrowing the Southeast markets by about four percentage points per year. So you can see the impact of the incremental investment, if you just disaggregate our business and look at it on a market-by-market basis. Jamie, maybe you want to add something here?

Yes, Ebrahim, on maybe to tie your two questions together, on the loan-to-deposit ratio, part of the improvement has been the strong deposit growth we've been able to get both from the RWA diet, which I talked about a couple of quarters ago, just how customer reaction resulted in more deposits and a better share of wallet. And that continued in the fourth quarter and commercial deposits, you see in the numbers are up nicely. And then on the Southeast, we actually grew deposits in the Southeast, 5% just in the fourth quarter. And so you do get that growth in the numbers, but the Midwest still grew in total about 1%. So we've got a very nice balance here of Midwest and Southeast. And I was down in South Carolina on Wednesday, we opened our 10th branch in South Carolina this week and have plans to do 25 more over the next five years. So I think you'll continue to see the benefits of the investments over the last three years as we continue to really expand that Southeast presence.

Thank you.

Your next question comes from the line of Erika Najarian of UBS. Your line is open.

Good morning. This is Nick Holowko on for Erika. I think in the past, you've talked about a curve where the front end is in the low 3% range as an ideal rate environment for the bank. Is that still the right way to think about it? And if we get to that range, do you think we could see NIM migrate back to the 3.20% to 3.30% range that you're producing back in the 2018, 2019 period. Thank you.

Yes, we are indeed moving towards a normal curve. A front end rate of around 3% along with a spread of 100 to 200 basis points between the front end and the 10-year rate would create an ideal environment for us. This would allow us to benefit from lower deposit repricing while also capitalizing on the advantages from the repricing of fixed-rate assets. Achieving a net interest margin of 3.20% or more in that scenario within the next couple of years is something we believe is very much attainable, and we are optimistic about that outlook.

Hi. Congrats, Bryan and Jamie. A couple of quick questions for you guys. One is in your NII outlook that you've given for the year, what are you assuming for deposit betas on the way down. Sorry if I missed that, trying to keep an eye on a bunch of different releases this morning.

Glad you asked the question. It's the first time it's come off, actually, and it wasn't in our scripted remarks. We are expecting betas on the way down to look very similar to what we saw in the last couple of hikes which is in a 60% to 70% range. We don't expect a significant difference in betas between like the first cut and the third cut. You're still at such a high level that, that beta should be relatively high from a marginal perspective. Our rate risk disclosures, we talk about, say, 60% to 65% beta on the way down. We tend to be a little bit conservative on those disclosures. So we think we're going to be able to deliver that, if not a little bit better.

Great. Another little one. Other consumer loans, the NPLs moved up quite a bit linked quarter to a little over 1%. Any color is that coming from dividend finance? Or is that something else?

Yes, it's Jamie, Vivek. The increase is primarily due to our commitment to providing a strong customer experience for borrowers who have faced delays in solar panel installations and utility permissions, which can be affected by installer performance issues or supply chain shortages. We have chosen various forms of deferment or modification to support these borrowers. I expect this situation to improve as we enhance our installer network over time.

So not much loss content you'd expect from that, Jamie then, since it seems like you're deferring rather than that.

There will be loss content in there. It is appropriately reserved, so not an income impact. But from a solar perspective, we continue to run solar losses around 1% or so. And as we talked about, our deal model was 130 basis points on solar. The challenge we've had from a loss content perspective has been on the home improvement side, where dividend had a subprime component to their portfolio that has higher losses. And we stopped originating that product back over a year ago. So there will be some loss content, but I don't think you would see it impacting income.

Okay. Thank you.

Your next question comes from the line of Matt O'Connor of Deutsche Bank. Your line is open.

Good morning. I was wondering if you guys can elaborate a bit on the commercial real estate exposure. Obviously, it's a bit less than peers. And as you noted, no charge-offs last year, but your nonperformers are also into this event and even the office criticized is a relatively low 6% compared to others. So how is it so good? And I guess, are you confident that the marks and estimates are up to date. Thank you.

Yes, it's Greg. Great question. So yes, very confident in our marks and where we currently are. Also very, very comfortable with the overall asset quality. We've been, for the last several years, very disciplined in terms of our client selection. We're underwriting commercial real estate, specifically office at something below 60% loan to value. We've got 90% recourse on that portfolio. And so our borrowers are continuing to exhibit the right behaviors. They're supporting their projects. They're writing checks to reduce the debt as necessary. We're out ahead of that portfolio. The maturities are evenly split over the next four to five years. We don't have that so-called wall of maturities that we've heard from some other banks and you've heard in the marketplace. So I do feel very good about the overall portfolio, our office included.

And then just more broadly speaking, obviously, the overall charge-off outlook for this year is fairly benign 35 to 45 basis points. Any more color in terms of drivers of call it, the midpoint of that range versus 2023 levels?

I believe we will continue to observe similar trends in 2024 as we did in 2023. There aren't any significant geographic or product-specific trends. The events of 2023 were somewhat sporadic. Currently, our borrowers in the commercial and industrial sector have performed well in managing their revenue and expenses, although there is some margin compression. Overall, as Tim mentioned earlier, they are focused on the same issue we are, which is the Federal Reserve's actions and timing. Labor costs are a concern for them as well. Therefore, I expect to see familiar challenges in the first and second quarters regarding loss content and minimal issues in commercial real estate and commercial and industrial sectors. There may be individual cases that arise, but I do not anticipate any trends that would suggest a significant change in our criticized assets or overall asset quality from its current state as we approach the first quarter.

Okay. That's helpful. Thank you.

Your next question comes from the line of Christopher Marinac of Janney Montgomery Scott. Your line is open.

Hey, thanks. Good morning. Can you remind us how the commercial C&I DDAs behave on a down rate environment? And is there any reason to believe that they wouldn't kind of behave positively in your favor this time?

Yes, absolutely. We would expect DDAs to especially the migration to stop migrating into interest-bearing and begin growing as rates cuts begin to occur. We talked about that a little bit in the scripted remarks that if we were to see more aggressive cuts, we'd see some opportunity there. We've typically modeled somewhere between $500 million and $1 billion of DDA migration per 100 basis points of rate hikes or rate cuts. We'd expect that to be a fairly similar migration level on up or down, just positive or negative. We would tell you that probably the beginning cut or two, maybe it's a little bit slower, but if you were to see a much more aggressive path, and if the Fed funds rate got down into the 3s, we would expect a decent reversal.

Thank you, Bryan. I have a quick follow-up on the reserve build. Are you planning to maintain reserves at the current level? I'm comparing the guidance of 35 to 40 basis points in relation to the average life of the portfolio being less than four. There seems to be strong coverage, so I'm interested to know if you would continue building at that same level.

Yes. As long as the economic scenario is similar and the mix of the portfolio, obviously, is very important in terms of what drives a build. Certainly, dividend, some of the things that we're talking about from an auto perspective, where can carry a little bit more reserve that has an impact from a build perspective that drives more of the dollar built than anything else at this point.

Great. Thank you for taking my questions.

Thank you.

There are no further questions at this time. I will now turn the call back to Matt Curoe for some closing remarks.

Thank you, JL and thanks, everyone, for your interest in Fifth Third. Please contact the Investor Relations department if you have any follow-up questions. JL, you can now disconnect the call.

This concludes today's conference call. You may now disconnect.