Good day and thank you for standing by, and welcome to the HNI Corporation Second Quarter Fiscal 2021 Conference Call. At this time, all participants are in a listen-only mode. After the speakers’ presentation, there will be a question-and-answer session. Please be advised that today’s conference is being recorded. I would now like to hand the conference over to your speaker today, Matt McCall. Please go ahead.

Good morning. My name is Matt McCall, I'm Vice President, Investor Relations and Corporate Development for HNI Corporation. Thank you for joining us to discuss our second quarter fiscal 2021 results. With me today are Jeff Lorenger, Chairman, President and CEO; and Marshall Bridges, Senior Vice President and CFO. Copies of our financial news release, earnings presentation and non-GAAP reconciliations are posted on our website. Statements made during this call that are not strictly historical facts are forward-looking statements, which are subject to known and unknown risks. Actual results could differ materially. The earnings presentation posted on our website includes additional factors that could affect actual results. The corporation assumes no obligation to update any forward-looking statements made during the call. I'm now pleased to turn the call over to Jeff Lorenger. Jeff?

Thanks, Matt. Good morning, and thank you for joining us. In the second quarter, our members executed at a high level, delivering substantial year-over-year profit improvement. The post-pandemic recovery continues to provide reasons to be encouraged about both the general environment and our opportunities at HNI. However, the macro backdrop, along with our strong growth also presented new challenges in the quarter related to labor availability, supply chain capacity and inflation. Our teams managed through those challenges to deliver strong results. Our two differentiated business segments are well positioned to benefit from the recovery of the cycle, multiple secular trends and numerous HNI-specific growth initiatives. We have a track record of effectively deploying capital, driving annual productivity and cost savings and managing through macro and operational challenges. On today's call, I will cover three key highlights of the second quarter; first, non-GAAP EPS doubled year-over-year despite increasing pressure from inflation and returning costs; second, our Residential Building Products segment delivered exceptional performance; third, demand in workplace furnishings is recovering. I will start by providing some detail on those highlights, Marshall will then cover our second quarter outlook, I will conclude with some general comments. Finally, we will open up the call to your questions. Our first highlight for the quarter, we doubled non-GAAP EPS versus the prior year despite increasing pressures and returning costs. Non-GAAP earnings per share of $0.40 was up 100% from the $0.20 reported in second quarter 2020. In the quarter, we overcame greater-than-expected pressures related to material inflation, labor availability and supply chain capacity. We generated 22% sales growth, and our network ramped up to meet that demand. In addition, as we discussed last quarter, some of the costs related to temporary measures taken in the second quarter of 2020 returned. Despite these pressures, we saw strong margin expansion and profit growth. Overall, the second quarter shows the power of our diversified revenue streams, our ability to react quickly to changing market dynamics and our overall operational capability associated with our members and our culture. Our second highlight for the quarter, we delivered exceptional revenue and profit growth in our Residential Building Products segment. On a year-over-year basis, total revenue growth exceeded 50% in the quarter and operating profit more than doubled with operating margins expanding more than 500 basis points from second quarter 2020 levels. From a channel perspective, new construction revenue was up more than 30% from year ago levels and remodel/retrofit sales increased nearly 90% versus the prior year quarter. Orders were equally strong in the quarter, growing 53% year-over-year. As the quarter progressed, the comps became more difficult, order growth moderated, but remained at high levels. Our value propositions, growth initiatives and supply chain strength continue to resonate with homeowners, homebuyers and builders. As we look forward, we remain optimistic about the prospects for both remodel/retrofit and new construction. Long-term demographic trends and a persisting housing supply/demand imbalance will continue to support a prolonged housing cycle and elevated remodeling activity. Nesting and deurbanization trends also provide secular support, and we have an outstanding opportunity to grow the category in both new construction and remodel/retrofit. To take advantage of these opportunities, we are driving a better connection with the homebuyer and homeowner and will continue to make investments and launch tools that will assist and influence homebuyers and homeowners in their purchase and remodeling journeys. An example of our investment in our model home is our model home virtual tour capability, where our content and messaging seamlessly plugs into the builder's virtual experience. This allows us to reach the homebuyer early in the decision process with consistent and effective content. We have strong competitive positions in both new construction and remodel/retrofit, our vertically-integrated business model, unmatched product depth and pricing breadth, strong builder relationships and regional distribution infrastructure, all provide differentiation for this business. As a result, we have significant opportunities ahead of us to grow revenue in the building products business. The third highlight for the quarter. Our Workplace Furnishings segment is recovering. On an organic basis, net sales in this segment increased 9% and orders grew 32% versus the prior year period. Second quarter non-GAAP operating income grew 21% year-over-year despite the pressures discussed earlier. Our small-to-mid sized customers continue to outperform as does demand in the public sector with orders in our businesses focused on these markets increasing 55% year-over-year in the second quarter, putting us back to pre-pandemic levels. In addition, the North American contracting market continues to recover with orders in our contract businesses up more than 23% in the second quarter year-over-year. And in the past five weeks, contract orders were up approximately 30% versus the prior year period. Looking to the back half, we believe Workplace Furnishings has turned the corner and expect to drive revenue growth through the remainder of the year. Recent order patterns are encouraging and are indicative of our agility, our competitive position and improving demand trends. Market demand signals indicate activity will continue to ramp in the back half. As a result, we continue to expect year-over-year revenue growth in our Workplace Furnishings segment to accelerate as the recovery in our contract business gains momentum. Our workplace furnishings businesses have unmatched price point breadth, channel access and market reach and we are investing in multiple strategic initiatives aimed at driving continued outperformance. A few examples of our growth initiatives include the December 2020 acquisition of Design Public Group. We are seeing strong momentum with DPG. Year-to-date, orders are up over 40% with record bookings in May and June. DPG is also giving us more access and greater insight into the work-from-home segment and e-commerce possibilities. Another example is our recently launched DSR app. This is a mobile app we built to drive engagement with dealer sales reps, providing quick access to marketing content, product information, visualization and order status updates, all from a single mobile-enabled platform. Over 600 dealer sales reps are already using the app. We expect that number to grow as we add more capability. Additionally, we are investing to make our contract dealers more efficient and effective. This includes technology to streamline the design and selling processes and platforms to make their back office more efficient. These investments, along with our existing competitive differentiators position us well to benefit from office re-entry, work from home and deurbanization trends. I will now turn the call over to Marshall to provide some detail around our third quarter outlook.

Let's start with our outlook for consolidated revenue growth. We expect third quarter revenue to grow in the mid-20% range compared to the prior year quarter. Because of our seasonality, this outlook implies third quarter volume will be substantially above second quarter levels, the sequential growth in the mid-20% range. That level of growth when combined with the general labor and sourcing environment is presenting new challenges. Our staffing levels and overall supply chain capacity are ramping up but not as fast as demand. As a result, we expect labor and supply chain constraints will limit third quarter revenue growth versus the prior year quarter by 4 to 6 percentage points. That headwind is included in our outlook. This is a timing impact. We can solve these constraints over time. We are capturing demand and expect that 4 to 6 percentage points of growth to flow to subsequent quarters. Let's move to our third quarter outlook for the Residential Building Products segment. Recent order trends, new home construction activity, the outlook for remodel/retrofit demand and expected benefits tied to our multiple growth initiatives combine to suggest a revenue growth rate in the mid-to-high 20% range compared to the prior year quarter. We see continued momentum in both remodel/retrofit and new construction. Now let's shift to our outlook for workplace furnishings. Strong second quarter order trends, our growing backlog and a low prior-year comparable suggest a growth rate, including acquisition impacts, in the low-to-mid 20% range on a year-over-year basis. Let's shift to third quarter profitability. Compared to the prior year quarter, we expect the impact of strong volume growth to be mostly offset by cost challenges related to inflationary pressures, increased growth investments and the return of costs associated with temporary actions taken in the prior year. While we expect operating income to be modestly higher than the third quarter of 2020, operating margins will likely compress on a year-over-year basis. We do expect margin expansions to return post the third quarter as our recent price actions take hold and we anniversary the temporary cost actions taken during the pandemic. Finally, some comments on our cash flow and balance sheet expectations. Quarter-ending debt levels were approximately $179 million, modestly higher than last quarter and down slightly from the second quarter of last year. The gross leverage ratio at the end of the second quarter of 2021 was approximately 0.9, unchanged from last quarter. On a sequential basis, while our leverage ratio was unchanged, cash increased by more than $24 million. We expect free cash flow to ramp up in the second half, consistent with normal seasonality, and our projected cash flow to provide ample capacity for continued growth investment, dividend payments and opportunistic M&A and buyback activity.

Thanks, Marshall. Let me wrap up by stating that as we look to the rest of 2021 and into 2022, we remain optimistic about our businesses and our markets. We continue to gain momentum in Workplace Furnishings, where our winning customer experiences, the multiple strategic investments discussed earlier and our operational excellence will combine to provide a competitive advantage as the market recovers. Recall, our focus in our Workplace Furnishings segment is a combination of driving revenue growth and expanding margins. We are increasingly confident in the recovery of the workplace furnishings market as order strength is broadening across customer groups, project sizes and geographically. Our improving order growth in the quarter and over the past five weeks is encouraging. Our unique industry-leading residential building products platform is positioned for sustained long-term revenue growth. Our growth strategies in this segment continue to gain traction, and we see strong demand supported by demographics and low housing inventories. As a reminder, our focus in our Building Products segment is on maintaining our strong margins, while continuing to drive strong revenue growth. As we move to the next stage of the recovery, we do so positioned to grow revenue, expand margins and increase cash flow. I would like to conclude by stating I'm extremely proud of and thankful for the efforts of all HNI members, particularly given how hard everyone is working to overcome the constraints we've described. We will now open up the call to your questions.

Your first question is from Greg Burns of Sidoti & Company.

In relation to the 4 to 6 points of growth due to some of the staffing and supply chain challenges, can you just talk about where that is in the business? Is that mainly in the workplace furnishings or is it across segments? And then also, how much of a margin impact are those constraints contributing?

Yes. For the third quarter, Greg, the constraints are mostly in workplace furnishings. And in terms of the margin impact, it's not a material driver right now. Of course, inflation, which is hand-in-hand with these factors is a big headwind for us in the third quarter.

Okay. So it's not really creating efficiencies, it's just limiting your ability to produce more is really the impact here?

Yes.

Okay. All right. And then, I guess, you gave a little color on the order patterns you're seeing in workplace furnishings after the quarter. Can you just talk about in the Residential Building Products segment, you did mention that they moderated a little bit. Can you just talk about kind of when in the quarter and how we've trended into the first part of the third quarter?

Yes. I think what we're seeing is a little bit of noise just based on the prior-year order activity. So if you think about last year, remodel/retrofit kind of tailed off as the early stages of the pandemic. And so a lot of the reason our growth rates in the segment were so high is that our remodel/retrofit sales were actually up 90% versus the prior year. But if you kind of compare that to 2019 levels, our growth rate is pretty similar to what we saw in the first quarter, and that's continuing. We're still seeing strong order activity, but now we're starting to compare against where orders grew in the third quarter of 2020. So the growth rate is coming down; it's more a reflection of the prior-year levels than it is a change in trajectory of market activity.

Okay. Regarding the growth initiatives you've mentioned for the residential building products side of the business, are you already seeing their impact in your numbers, or are they still in the early stages that will provide benefits in future quarters? Can you provide any quantifiable details or qualitative insights about the impact they are having?

Yes, Greg, this is Jeff. I can provide some examples to help quantify our progress. While we are still in the early stages, we believe there is significant potential for growth. For instance, we have aggressively targeted fireplace inserts, which have increased by over 90% year-to-date. Additionally, we are noticing a substantial rise in website traffic, with awareness and purchase considerations up 47%. Another area of growth is our electric category, where we are working to enhance awareness and acceptance of electric fireplaces, resulting in over 100% sales growth in that segment. Although it is early, we have concrete evidence that these growth initiatives are beginning to take effect and positively impact the business.

Your next question is from Reuben Garner from The Benchmark Company.

Apologies if I repeat anything, I got kicked off the call briefly earlier, but maybe just a follow-up on Greg's first question to start. Marshall, can you clarify what is the labor constraints are not causing the year-over-year margin pressure? Is it entirely a price cost that is leading to the near-term margin drag, and that will normalize as your price increase comes through as we move into the fourth quarter?

Yes, Reuben, that's certainly a major factor. So in the second quarter, we had a price cost gap about $11 million. We expect that to be $10 million to $15 million in the third quarter of a negative price cost gap. As we move into the fourth quarter, we expect our price increases to ramp up and catch up with the inflation and be roughly neutral. So that's about a 200 basis point headwind that's going to abate as we progress into the fourth quarter. And that's the major driver. But we also have the impact of some of the costs that are coming back from temporary actions we took last year. We're investing in growth, and we've got some impact from the normalization of the variable comp and insurance programs, all of which impact the second and third quarter more than the fourth.

Your next question is from Steven Ramsey from Thompson Research Group.

To begin with, regarding the orders and delayed single-family starts, there is an extended lag time between the start and completion, yet we are seeing strong orders in residential. Is that pushing residential sales for single-family into the fourth quarter and potentially into early 2022? Or is that not a significant factor in this segment?

Steven, this is Jeff. I'll address that. We don't believe it's pushing things out; the long-term fundamentals are still in place, and the supply/demand imbalance we've discussed remains. For example, new home sales slowed in June, which was the main news. However, building permits are outpacing starts, and starts are outpacing orders, with builders currently managing their inventory to protect their margins. We're very optimistic about this and don't think it's causing any delays. We continue to observe strong activity in the market for an extended period.

Steven, just to add to that, our new construction sales were up 24% in the first quarter, and we actually accelerated 31%. So we had thought it might decline a little bit from that strong first quarter growth rate because of the trends you mentioned, and we just haven't seen it yet.

Okay. That's helpful information. I wanted to clarify the impact of the temporary cost reductions coming back in for Q3 and Q4. Can you explain which quarter you expect that temporary increase to be over and when we will be operating at normal levels?

Yes. There's about $18 million of cost-related temporary actions that we took last year that are coming back in 2021. About $10 million hit the second quarter, we expect about $6 million to hit the third, and by the fourth, we only have about $2 million notes left and then that's the end of it.

Okay. Okay. Great. And then last thing for me. On the workplace guidance for Q3, what swings that range to low/high? Is it broad-based demand from here or is it the constraints that you've discussed?

I think it's mostly constraints. We probably will see some variation in demand, but I think given that we've got that 4% to 6% buffer, it really comes down to how we manage the constraints.

Yes, this is Jeff. I would agree. I think the demand continues. If we look at the 5-week order averages in the Contract segment, for the quarter, orders were up 23%, and the five weeks were up 30%. So it's really about figuring out how we can overcome constraints, and the situation varies greatly with supply chain and labor throughout the value chain.

We have a follow-up question from Reuben Garner from The Benchmark Company.

Guys, can you hear me?

Yes, we can hear you.

All right. Sorry about that. So I don't know what I missed and what's been asked, but I'm going to do my best. The first question is kind of a follow-up. I heard Greg's first question about the cost impact or the margin impact from the constraints. And I think you just clarified, Marshall, what that impact is to your margins in the second, third and fourth quarters. Does that include the price cost drag? And if not, can you quantify what that looks like and how that you expect to sort of progress as you move into Q4 and then into early next year?

Yes, Reuben. Sorry, you keep getting disconnected. So what I answered just previously had to do with the returning costs related to the temporary actions we took last year. So that's one headwind we face. Price cost is significant though, right? So maybe I'll kind of cover that. So I think I mentioned that we had about $11 million price cost gap in the second quarter, and we expect that to be $10 million to $15 million in the third. But by the time we get to the fourth quarter, we expect our pricing actions to catch up with inflation even though it's going to continue to go up and will basically be price-cost neutral by the fourth quarter, so that we do expect our incremental margins to be higher in the fourth quarter than they have been here in the second and third because of that price-cost gap.

Will the incremental margin sort of return to normal less than that $2 million that you called out before, or will the sort of labor constraints in supply chain and other factors where we need to factor that in, in Q4 and beyond?

Yes. I wouldn't expect a return to normal in the fourth quarter. There's a lot of price that we're pushing to cover that inflation, which isn't creating any incremental profit, right? So that dilution is going to lower our incremental margins along with the other items that we've already talked about.

Got it. And then I think I heard you say that the small to mid-size business is back to pre-pandemic levels. I guess, one is, did I hear you right? And 2, it sounds like contract is really starting to accelerate. Do you guys expect that will get back to pre-pandemic levels maybe quicker than we would have thought three or six months ago?

Well, yes, I think the business that focuses on the small to mid-size customers is doing really well. Our order activity in the second quarter is basically back to 2019 levels. We're still running below that in contract, but as you said, it is encouraging accelerating. So I think, the outlook for contract is positive, but it is moving slower than the small to mid-size business segment, which is where we have a lot of our exposure. So it's a positive to us. And I think the other positive thing is that the growth environment is encouraging, but we're also focusing on driving margin expansion in that segment. So we're pleased with the traction we're getting in our productivity and cost savings initiatives and just the improvement we're making across the board there. So that's one of our big near term goals in addition to the recovery in the top line.

Got it. And for my last question, do you have any insights on your home office or e-commerce operations? I know we’ll soon be facing some tough comparisons from last year. Should we consider that, or has that segment continued to perform strongly even a year later?

Yes, Reuben, this is Jeff. I'd say that both of those aspects of our business remain robust. We like our positions there, and we continue to invest in both those aspects of the business.

There are no questions over the phone. I will now turn the call back over to Jeff Lorenger for closing comments.

Well, great. Thanks. Thank you for joining us today, and have a great day, everybody.

This concludes today's conference call. Thank you for participating. You may now disconnect.