Thanks for standing by. My name is Regina, and I will be your conference operator today. At this time, I’d like to welcome everyone to the Krispy Kreme Fourth Quarter 2024 Earnings Call. I would now like to turn the call over to Dre Eldredge, Krispy Kreme Investor Relations. Please go ahead.

Thank you. Good morning, everyone. Welcome to Krispy Kreme's fourth quarter 2024 earnings call. Thank you for joining us today. We will be referencing our earnings press release and presentation during the call. These are available on our Investor Relations website at investors.krispykreme.com. Joining me on the call this morning are President and Chief Executive Officer, Josh Charlesworth; and Chief Financial Officer, Jeremiah Ashukian. After prepared remarks, there will be a question-and-answer session. Before we begin, I would like to remind you that during this call we will be making forward-looking statements pursuant to the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995, including statements of expectations, future events or future financial performance. Forward-looking statements involve a number of risks, assumptions, and uncertainties, and we caution investors that many factors could cause actual results to differ materially from those contained in any forward-looking statements. These factors and other risks and uncertainties are described in detail in the company's Form 10-K filed with the SEC and in the other filings we make from time to time with the SEC. Forward-looking statements made today are only as of today. The company assumes no obligation to publicly update or revise any forward-looking statements, except as may be required by law. Additionally, we will be referring to non-GAAP financial measures. Please refer to our earnings press release and presentation on our website for additional information regarding those non-GAAP measures, including a reconciliation to the closest comparable GAAP financial measures. Jeremiah will take us through our financial performance in a moment. But first, here’s Josh.

Thanks, Dre. Good morning everyone and thank you for joining us. We delivered our 18th consecutive quarter of organic sales growth, despite the Cyber Security Incident we disclosed in December. I want to take a moment to thank our hardworking Krispy Kremers for their resilience through the disruption and acknowledge their unwavering dedication to our customers. As I reflect on 2024, I'm pleased that we delivered 21% revenue growth and our expanding US delivered fresh daily network and surpassed $250 million in sales for the first time through this channel. We're now operating in 40 countries around the world with an established pipeline of franchise market growth. We also reached several strategic milestones in our transformation to becoming a bigger and better Krispy Kreme. We simplified the business by divesting a majority stake in Insomnia Cookies. We added national distribution partners in the U.S. and we restructured our management teams to fully focus on our largest growth opportunities. Profitable US delivered fresh daily expansion and the wider adoption of our capital-light international franchise model. Our transformation continues in 2025 with clear business priorities that are rooted in our strategy. We are spotlighting our core offerings. Our focus is on growing with national distribution partners. We expect to soon award contracts through Outsource U.S. Logistics. We've begun a process to evaluate refranchising certain international markets and we are strengthening our performance-based culture. Now, I will walk you through these priorities. Our iconic brand is a distinctive and undeniable asset, delivering more than 100 billion media impressions last year, far more than businesses of a comparable size. In the fourth quarter, our team boosted consumer engagement with creative marketing, particularly through our viral Grinch video series promoting our Grinch Christmas Specialty Doughnuts collection. And earlier this month, our Valentine's Day collection led to the biggest U.S. retail sales day ever. This does not only create awareness among Krispy Kreme fans, but it converts to sales. To maximize this conversion in 2025, our most beloved and affordable Original Glazed Doughnuts will get the spotlight as we evolve our marketing efforts, simplify pricing, and focus on value-conscious consumers who we know are under pressure. For example, we plan to bring everyday plan deals by adding savings for purchases of two or more dozens. Although we will offer fewer days of rolling discounts, we will use meaningful discounts to drive demand on days like National Doughnut Day that we can turn into buzzworthy events. We continue to expand availability. In 2024, we grew global points of access by 24%. In the U.S., we added more than 2,800 new doors with national partners such as McDonald's, Kroger, Publix, and Target, who are eager to expand with us nationally. Internationally, company-owned points of access also increased 14%, driven by Australia and Canada. This very morning, we launched daily deliveries to approximately 500 McDonald's restaurants in the Greater New York City area and remain on track to reach about 6,000 restaurants by year-end. In 2025, we expect to continue our U.S. expansion with national partners, both existing and new. For example, Costco. An added benefit of this expansion with national partners is the opportunity to identify and close existing underperforming doors, which we expect to do in 2025. While much of this growth is enabled by existing capacity, growing into new and underserved geographies will be supported by adding hubs, of which we now have 158. We expect to build 5 to 7 of these in 2025 in areas like Minneapolis, keeping our expansion on track. Through this growth, we will increase doughnut volumes at existing production hubs, which is expected to improve productivity and profitability. As we become bigger, we must also become better. We're addressing the increased complexities that the company growth by simplifying the businesses, focusing on what we do best: making doughnuts. Our recent progress confirmed that third-party logistics achieved excellent service levels and provided predictable logistics costs. We expect to soon award contracts to several national and regional carriers to outsource U.S. logistics. We are aiming to outsource more than half of our DFD deliveries by year-end. Our profitable capital-light international franchise business grew points of access by 8% in 2024; those have expanded in markets such as France and South Korea. For example, our franchise partner in France has rapidly grown to 19 doughnut shops across Paris and plans to add another 50 points of access as they enter the DFD channel in 2025. This franchise model is the most capital-efficient way for us to grow internationally. And so we've begun the process to evaluate refranchising certain international markets. We also expect to open in two to four new countries with franchise partners, including Brazil and Spain in 2025. Between all international and U.S. markets, we anticipate reaching more than 23,000 points of access by year-end. An important initiative this year is strengthening our performance-based culture. We have launched new incentive-based compensation in the field focused on results-oriented metrics such as consumer satisfaction and materials efficiency. We're also investing in operations leadership, and simplifying shop employee and manager roles to support our Krispy Kremers. I believe that delivering on these priorities in 2025 will result in a bigger and better Krispy Kreme. With that, I'll pass it over to Jeremiah.

Thanks, Josh. I'll cover our fourth quarter results, which as Josh has mentioned were impacted by the Cyber Security Incident. Excluding the estimated impacts from the cyber incident, results were largely in line with our expectations. The incident affected business operations, including online ordering, materials replenishment, and labor planning. We estimate the incident impacted revenue for the quarter by $11 million, with an estimated adjusted EBITDA impact of $10 million driven by the margin from our sales and our operational inefficiencies, resulting in higher ingredient waste and elevated labor hours. Insurance is expected to offset a portion of these costs and losses, and we continue to believe this will not have a material impact on the long-term trajectory of the business. Today, systems are operational following great work from our teams, both internal and external, who supported tirelessly to ensure that our shops are running and that assistance came back online safely and efficiently. Net revenue was $404 million for the fourth quarter, driven by delivered fresh daily growth. We marked our first quarter with over $100 million in global delivered fresh daily revenue underscoring the value of our omni-channel strategy. Organic revenue grew 1.8%, despite an estimated 280 basis point headwind from the Cyber Security Incident. Organic revenue was driven by global points of access growth of 24%. Adjusted EBITDA declined to $45.9 million, primarily linked to an estimated $10 million impact from the Cyber Incident, as well as the sale of a majority stake in Insomnia Cookies. Adjusted EBITDA margin was 11.4% with an estimated 210 basis point impact from the incident. Turning to our U.S. segment results. Organic revenue declined 1.2%, primarily linked to an estimated 460 basis point impact from the Cyber Security Incident. Adjusted EBITDA was $23.6 million, lowered by an estimated $10 million from the headwinds from the Cyber Incident and from the sale of the majority stake in Insomnia Cookies. Our DFD expansion strategy continues, as points of access growth accelerated to 34% year-over-year, progressing with several major national accounts. Average revenue per door per week or APD was $631, down slightly from the prior year as expected given the changing customer mix. For example, large-scale Walmart doors, which have an APD that is higher than the segment average, represent approximately 15% of our US DFD doors down from 19% in the year-ago period despite net growth with Walmart in that timeframe. Looking into 2025, we anticipate revenue growth as we expand our DFD network, partly dampened by consumer pressures. From a profitability perspective, we expect margin compression in the front half due to lingering impacts of the Cyber Security Incident on labor and material management in Q1 specifically and long-term business investments with revenue growth and Hub and Spoke efficiencies expected to deliver operating leverage in the second half. Within our equity-owned international markets, organic revenue grew 7.8% year-over-year, led by Canada and Japan. Points of access grew 14% fueled by DFD revenue growth of 21%, as we continue to execute against our Hub and Spoke strategy. Adjusted EBITDA was $25.7 million with adjusted EBITDA margin down to 18.6%, largely due to continued pressure in the UK. As mentioned on the third-quarter call, we have a new management team in the UK who have just completed their first quarter with the business. The team remains laser-focused on implementing plans to return this key market to profitable growth. The teams are continuing to right-size the production network, work on core range, including strengthening Original Glazed, which is underrepresented in that market, in addition to piloting different price points and different channels to ensure value for the consumer. Elsewhere, markets like Canada and Japan continue to deliver strong results driven by the OG doughnut with both markets improving margins year-over-year, driven by strong consumer-centric execution. In our most profitable segment market development, organic revenue declined 0.7% due to the timing of equipment sales. Adjusted EBITDA margin improved again to 57.8% linked to favorable sales mix and SG&A improvements. Adjusted earnings per share for the year was $0.11, driven lower by depreciation and amortization, as well as interest expense. We also estimate the 2024 Cyber Incident had a $0.04 impact to adjusted EPS. In 2024, we delivered positive operating cash flow. We also maintained a similar level of gross debt while reducing supply chain financing by $44 million. Leverage at year-end was also impacted by the Cyber Security Incident. As we transform the business ahead of accelerating profitable growth in both the U.S. and a wider adoption of our capital-light expansion internationally, we expect to deliver the following results in 2025: net revenue of $1.55 billion to $1.65 billion; organic revenue growth of 5% to 7%; adjusted EBITDA of $180 million to $200 million and adjusted earnings per share of between $0.04 and $0.08. Providing some further insights into our financials in 2025, we anticipate that margins will be compressed in the first half due to lingering impacts of the Cyber Security Incident on labor and material management in Q1 specifically and long-term business investments with revenue growth and Hub and Spoke efficiencies, expected to deliver operating leverage in the second half. SG&A expenses remain flat as a percent of revenue as the restructuring announced last year is offset by inflation and bonus accruals. Capital expenditures are expected to track between 6% and 7% of net revenue, and interest expense is expected to be between $65 million to $75 million due to higher interest rates, with $500 million of our long-term debt hedged. This all reflects the $3 million to $5 million headwind to adjusted EBITDA from foreign exchange rates. With regards to the first quarter of 2025, we've seen consumer softness. We're also seeing the impact from weather in the Southeast and fires in California. Taking these into account alongside the divestiture of Insomnia Cookies, startup costs from our U.S. expansion, and the lingering Cyber Security impacts in Q1, we expect the first quarter net revenue will be between $379 million and $390 million with $25 million to $30 million in adjusted EBITDA. I remain confident we are taking the right actions in 2025 to set the business up for long-term profitable growth and improve returns on capital.

Thanks, Jeremiah. In summary, our largest growth opportunities include profitable US delivered fresh daily expansion and the wider adoption of our capital-light international franchise model. In 2025, our transformation to a bigger and better Krispy Kreme continues with the clear business priorities we shared today, mainly spotlighting our core offerings, focusing on growing with national distribution partners, our expectation that we will soon award contracts to outsource US logistics, the evaluation of refranchising certain international markets, and strengthening our performance-based culture. I look forward to our profitable growth in the years ahead. Operator, let's now open it up to Q&A, please.

We'll take our first question from Daniel Guglielmo with Capital One Securities. Please go ahead.

Hi everyone. Thanks for taking my questions. On the OpEx line specifically, those expenses are in line with prior year without Insomnia Cookies, and I understand that there's $3 million from the Cyber Security Incident. But thinking for 2025, where are you expecting kind of OpEx expenses to go? Should we be modeling kind of flat to what we've kind of seen this quarter taking into account seasonality or just curious how you're thinking about that?

Yeah, thanks, Dan. I can take that question. Obviously, we're investing - let me just come back to - from a guide perspective with respect to OpEx in general. We are expecting to invest in things like operations leadership as we're building a performance culture and getting ready for a national rollout of our footprint in the U.S. While it’s also setting up the business for long-term growth by streamlining our operations and focusing on making doughnuts by outsourcing logistics. Both of these things, we do expect to pressure OpEx in the front half of the year and then start to leverage that in the back half of the year.

Great, thank you. That's helpful. And then, just as a follow up to that, regarding the DFD expansion into McDonald's, Target, Walmart, and the larger names, what's kind of the process for thinking about existing maybe DFD locations that are less economical? How do you guys think about shutting down some of those if it’s not kind of hitting the margin levels that you're expecting? Just want some color there, and even if you guys are doing that.

Yeah, hi, Dan. Thanks for the question. It’s important to start by saying that the strategy to make our fresh doughnuts available in more places with the national partners you referenced, such as Walmart, Target, and Kroger is working. Our expansion today is focused around those national partners. We're also bringing on indeed new ones such as Costco, which I mentioned earlier in the call. With that in mind, we're making sure we're continuously optimizing the network. That means any low-performing doors we can optimize as we go and make sure that the system is strong for the long-term. We talked a lot about a bigger and better Krispy Kreme, that means sustainable efficient growth in the long-term profitable growth, and hence we will take the opportunity for any smaller locations to optimize those as we go.

We'll take our next question from the line of Brian Harbour at Morgan Stanley. Please go ahead.

Thanks. Good morning, guys. For the top-line guide, you're talking about 5% to 7% organic growth that you're probably aware that you're guiding below where the street is now for the top-line. So could you kind of just explain that? I don't know what the difference international versus U.S. is? Are you expecting there to be more door rationalization as you are sort of adding some of the McDonald's doors? What exactly drives that top-line guide?

Hi Brian. I think I'll start by talking about the start of the year. It has been a choppy start of the year in our traditional retail locations in the U.S. with freezing temperatures and wildfires, but we also see the value-conscious consumer under pressure. I mean, that being said, the consumer remains highly engaged with the Krispy Kreme brand, where an indulgent purchase for special occasions, as I mentioned earlier, that Valentine's was our biggest sales day ever. But we are finding that we need to put the spotlight on our often-loved and affordable Original Glazed. That is one of the key drivers particularly as we start the year out.

Okay, understood. And just on the CapEx and free cash side, I think that the CapEx number you're saying was actually a little bit lower than you might have previously indicated. Correct me if I'm wrong. But I guess the broader question is sort of the – over the last couple of years you've burned about $75 million of cash. Last year, sort of Insomnia proceeds helped kind of with that capital budget. Is - do you think this year will look similar? Do you think that some of the refranchising proceeds that you're considering would sort of go to that capital budget for this year?

Yeah, thanks for the question, Brian. I would start with 2024, and we're actually pretty pleased with the fact that we delivered positive operating cash flow despite lowered use of supply chain financing, which was a strategic decision made to reduce our reliance on that. In addition to kind of cyber pressures impacting EBITDA to exit the year, we're committed to driving free cash flow. When we look to transform the business, we want to ensure we have the right capabilities long-term. In 2025, we’re focused on driving improved conversion of EBITDA to free cash flow, being even more discerning with our CapEx, as you mentioned, and reducing spend in that area. Our objective is to drive positive free cash flow in 2025.

It is worth noting that as we prepare for this nationwide footprint in the U.S. and we expand with the national partners, we're finding more and more ways to leverage our existing capacity. Whether it's because we've increased productivity at our existing hubs or we're learning how to deliver the doughnuts better to the points of access. There is an opportunity going forward to invest a little less than we originally expected in the hubs, meaning that we'll probably only build about 5 to 7 new hubs this year in the U.S., which is a little less than we had previously expected, reflecting the ability to leverage our existing capacity better.

Our next question comes from the line of Andrew Wolf with C.L. King. Please go ahead.

Good morning. I wanted to ask you about your business with McDonald's, just how 2024 turned out versus internal expectations, top and bottom-line? And what is kind of reflected, however specifically you can speak to it in 2025 with any updates based on results.

Andrew, yeah, we just started the phased rollout of McDonald's in October. We're already in actually two and a half thousand restaurants today. We are launching in New York yesterday. We expect to be in about 6,000 by the end of the year and 12,000 by the end of 2026. So that rollout is on track. It's important to understand as well that the phased nationwide rollout of McDonald's is part of a broader strategy to make our fresh doughnuts more accessible. As mentioned earlier, with Walmart, Target, Kroger, Costco, and others. So, all that being said, the feedback from McDonald's is very positive. They tell us it's working well, and we're working hard with them to maximize the opportunity to make sure that the launch goes well. During the launch phase, we've seen that local marketing helps raise awareness, make sure people know it's on the menu, driving very strong demand without visible cannibalization of all the sales channels. Now, what we're doing now, it’s early on in the rollout. We're making sure that we're working with them to maximize the opportunity during the whole rollout phase. Even when local marketing diminishes, when that awareness drops, when it’s not as visible on the menu, naturally, demand softens. We're working with them to prepare for the national rollout phase at the end of 2026 when we'd expect they would start putting on national marketing.

Our next question comes from the line of Rahul Krotthapalli with JP Morgan. Please go ahead.

Good morning guys. On the DFD door weekly sales being down 5% year-on-year. You did cite customer mix change as expected. I'm just curious to get more color on what drove this if the McDonald's doors realizations were a little lower than you expected or anything else you can share there? And I have a follow-up.

Yeah, thanks, Rahul. As we mentioned, APD in the U.S. were primarily driven by customer mix. As we continue to add customers in the U.S., some of our bigger footprint customers like Walmart, which make up a lower percentage of our total DFD footprint now compared to the same quarter last year, will pull down APD naturally just given their higher kind of APDs. That's the primary driver.

And did you guys quantify the impact of the Cyber Security Incident on the ’25 EBITDA guidance?

We did not quantify the impact of Cyber on the 2025 guidance. What I can tell you is operationally, things like labor management and materials management were still an issue as we started the year. We do expect that and have called that out in our Q1 guide that we provided this morning.

It is important to understand that as of today, thanks to the tremendous hard work of the team, our business operations are fully operational.

Our next question comes from the line of Bill Chappell with Truist Securities. Please go ahead.

Thanks, good morning.

Hi, Bill.

Just maybe a clarification from an earlier question. If I look at your revenue for 2024, it was $1.7 billion or sorry - if I take your revenue from last year and do plus 5% to 7%, it gets me to $1.7 billion and you're guiding $1.5 billion to $1.6 billion. So can you just break out how much of that offset is from Insomnia? And how much of it is from, I assume currency?

Yeah, thanks Bill. So, it’s a great question and it's absolutely the right kind of pickup. The US segment net revenue, in particular, was impacted obviously by the sale of Insomnia Cookies, which is roughly about $70 million in revenue a quarter on that front. Foreign exchange is having roughly a $40 million impact on total net revenue for the year as well, from an international business perspective.

Got it. So that's those two just getting back to your 5% to 7% organic growth.

You got it. Yeah.

Okay, thanks. And then, any way to do that on the bottom line in terms of just again you did 193 in EBITDA, you're going to 180 to 200 this year. How much of that is Insomnia and how much of that would be FX?

Yeah, in Insomnia we generated roughly $8 million, and we used to generate roughly $8 million a quarter in EBITDA on Insomnia. That will obviously come out in the front half, and we have called out a $3 million to $5 million impact as a result of foreign exchange on the EBITDA line as well.

Our next question comes from the line of Brian Mullan with Piper Sandler. Please go ahead.

Hey, thanks. Just a question on the third-party logistics. In the prepared remarks, I believe you said you could have half the US system by year-end. Just related to that, can you just give an example of the puts and takes from a P&L perspective, what expenses would go away? What new expenses would you have, and can you talk about whether or not there would be a net benefit to EBITDA as you see it once it's all in place?

Yeah. Thanks, Brian. We've begun to scale to support DFD expansion in the US, including McDonald's with our existing in-house models to start. In February, we moved to the contract phase and remain engaged with multiple carriers to finalize contracts. While we go through this phase and into the rollout, we do expect some transition costs and move into an outsourced model. So there is kind of EBITDA pressure. But we are targeting EBIT neutral. However, we're still in the negotiation phase. Expected costs are contemplated in our guidance.

And the goal of getting to more than past the system is a big initiative, so it's exciting for our teams in terms of giving us predictability in costs. We think we will get excellent service levels and just generally be a more streamlined set of operations. But all that's taken into account in the guidance today. So the puts and takes have been pulled through.

Okay. Thanks. And then, follow-up to the question on international, the process to refranchise certain markets, there's not that many company-owned markets right now. So could you just give a sense if you're - are you amenable to looking at refranchising all of them or are there some of them you'd like to continue owning for whatever reasons? Just any color on that and how long you think the process might take would be great?

Sure, yeah. We've learned that the best way to grow overseas is with local scale master franchise partners, and we have strong and growing businesses in several international markets that we both own and franchise. What we think is the best way going forward, the fastest way of taking advantage of the opportunity, and most capital-efficient way is to evaluate refranchising the international markets that we own. The UK, Ireland, Australia, New Zealand, Japan, Mexico, Canada—that's the group that we own. We're evaluating all of those as an opportunity to do that. The most important thing is finding a really good partner with quality proven operators, upholding our brand standards, deploying the operating model that we talked through, the Hub and Spoke model. And then, of course, having a strong financial position. We're still in the evaluation phase right now, Brian. But we will provide updates as we have them regarding any particular market. We intend on doing this to make sure we can focus most of our time on expanding the national U.S. partners and preparing for the nationwide rollout of those partners and transforming Krispy Kreme into a bigger and better Krispy Kreme.

Our next question comes from the line of Jaafar Mestari with BNP Paribas. Please go ahead.

Hi, good morning. The first question is on what you said about Q1. I just wanted to triple-check I've heard correctly. I think you’ve indicated EBITDA of between $25 million and $30 million in Q1. You've also given some indication on Insomnia quarterly EBITDA. So last year, Q1 EBITDA with Insomnia was $58 million, so am I correct in assuming you're effectively bearing the blunt of the impact in that Q1, and your guidance then implies there will be adjusted EBITDA growth year-on-year in Q2, Q3, Q4?

Hey, Jaafar, I can take that question. Yeah, think about Q1 in particular, and that quarter itself there really are four things driving year-over-year change. The first being the sale of a majority stake in Insomnia Cookies. Second, the lingering impacts of the Cyber Security Incident on labor and material management. Third, we are incurring startup costs as we invest in the U.S. expansion. And the fourth being some consumer pressures due to the adverse weather across the country. So when you think about it, Q1 will be the most pressured on all these fronts. What I would say is we do expect sequential improvement as we go through the year by leveraging existing capacity through our points of access growth driving Hub and Spoke efficiency. But it will be most pressured in Q1.

Super. Thank you. And then, on international refranchising, early days as you said, but what's your very early view on the types of potential partners you could find? Do you expect to be discussing sales on a local country level? Or do you think there could be regional players interested in taking on multiple countries? Specifically, a lot of U.S. restaurant brands have listed franchisees. Do you think you could consider conducting local IPOs for the OPCOs, for example, and retaining the brand and the franchise? Or do you think these businesses are too small for public markets?

The way we have built, have more than 30 franchise partners around the world that work very, very well is whether they have the master franchise for that market or country and can build out a full omni-channel model within the borders of that country. We've seen that in existing markets across South America, the Middle East, and Asia, and indeed new markets like France, which we opened up recently partnering with Columbus Cafe. They are a national operator of great standing, and similarly in Korea, we partnered with Lotte, a fantastic operator, well-known within the country and very strong and well-financed. So, we will be looking at profiles like that. People who either have been involved with or have an understanding of bringing in expertise whilst of course having good financial backing to support what is a fast-growing brand? We wouldn't roll anything out that's point of an evaluation. But we're not expecting to be going out - IPOing the businesses; there are no immediate plans for that. It's more about finding the right partner to build sustainably because this is a growth model and we have people approaching us across the world all the time to partner with us since we were able to communicate the clarity of our growth trajectory and demonstrate profitable capital-efficient growth to them.

Our next question comes from the line of Jon Tower with Citi. Please go ahead.

Hey, good morning. Thanks for taking the questions. Just real quick on a clarification. I'm assuming this is the case, but just wanted to make sure there are no refranchising contemplated in your guidance today. Correct?

Yeah, that’s correct, Jon. Yeah.

Okay, great. Maybe if you could speak to, it sounds like in 2025, both in the U.S. and internationally, there's a pivot in terms of marketing the actual product more towards the OG away from, maybe not even away from, but it sounds like you're putting more of a spotlight on the OG doughnut. I'm just curious to know why. What exactly are you seeing that suggests that this is the proper tack to take?

The Original Glazed doughnut, Jon, is our most differentiated product. There's nothing quite like the experience of having a fresh Original Glazed doughnut, and even more so if you have one hot off the line. We see, no matter what channel people are purchasing our doughnuts in, if they've had a hot Original Glazed doughnut, they think of the time they had that experience. It really differentiates us against the competition. It's also not only our beloved product but also an affordable product. We are conscious of the value-conscious consumer. We see, particularly for large families and gatherings, looking to buy more than a dozen, and we want to bring value, and the Original Glazed can do that. Very practically, it's our easiest doughnut to make. It's the core of what we do. More than half of our sales, so it's the highest margin as well. So not only is it iconic for the consumer differentiating versus the competition, but it's the best way for us to sustainably and profitably grow the business across all our channels.

Got it. And maybe just one last follow-up on - you had mentioned that you're seeing some softness from a consumer demand standpoint. Can you maybe break that down across the channels? Are you seeing any one channel stand out in terms of where that weakness is coming from?

We've consistently seen over the last couple of years as we've deployed this strategy of bringing the doughnuts to more people. The way we're bringing the doughnuts to them, making it much more convenient for them in their lives. We're seeing strong, sustained growth. And of course, we've been adding more and more points of access around the world. I mentioned on the call today that we grew more than 20% in the delivered fresh daily channel as the all-premise sales that I'm referencing in 2024 and achieved a milestone of $250 million of revenue in the year. Thanks to that expansion delivering fresh daily. We're also seeing the digital channel has been growing consistently. Obviously, there was some disruption in December from the Cyber Incident. But apart from that, that has been growing at a similar level over the last few quarters, more than 20%. What I was referencing today was where we're asking people to come to our traditional doughnut shops, come into the lobby and have the experience of the doughnut case. It's an amazing experience. It's often triggered by that hot light Original Glazed, hence the importance of focusing on that in our strategy.

We will now take our next question from David Palmer with Evercore ISI. Please go ahead.

Thanks. Good morning, guys. Wanted to ask you about that cyber impact. You estimated $10 million as a headwind to the fourth quarter? I would imagine estimating that would be even pretty difficult. I mean, what is - can you make us understand how you calculated that? What does that represent? How do you - where does this shortfall come from? And then, what was that drag, now that it's sort of behind you as you stand today, do you think the drag has been for 1Q?

Hey, David, I'll take that question. The way we think about it, we talked a little bit about the impact on online sales and ordering, which would roughly make up half of the impact that we saw in the fourth quarter regarding quantifying that. We didn’t sell anything online for a number of weeks. Therefore, that's a fairly easy one to quantify. On the kind of labor and materials efficiency piece, we look historically at where our adherence to schedule and labor hours are to estimate where and how inefficient we were during that timeframe, which gives us pretty high confidence that those were the impacts we saw for the fourth quarter. We're not disclosing the impact on the first quarter specifically. But what I can tell you is we are back up and running from an e-commerce perspective. So, less of an impact from lost sales, but we continue to see the impact on efficiency until we have the back-of-shop systems up and running for the first few weeks in January.

And just to follow-up on outsourcing with the logistics. What is the rollout timeline, and what's the impact to EBITDA and cash flow? I would assume that there will be some CapEx implications as well. Can you give us an annualized basis as you roll that out? Thanks.

Yeah, so I think as Josh mentioned, we expect to transition roughly half the fleet by the end of the year. With respect to the costs associated with that, we will incur some startup costs as we go through the transition. We do expect in our working towards a goal of EBIT neutral for the year. As you can imagine, there may be some cash benefit from outsourcing as we negotiate payment terms with them, but there are many different variables we need to consider. We're still working through that as we negotiate contracts, but we are targeting EBIT neutral.

And that will conclude our question and answer session. I'll turn the call back over to Josh Charlesworth for any closing comments.

Yeah, I'll just say thank you for your interest in Krispy Kreme today. Thank you to our Krispy Kremers for all the hard work you do every day. Now our path forward is clear as we transform into a bigger and better Krispy Kreme, one that delivers profitable, capital-efficient growth in the long term. Thank you.

This concludes our call today. Thank you all for joining. You may now disconnect.