Operator
Good afternoon, and thank you for holding. Welcome to the Motorola Solutions Fourth Quarter 2025 Earnings Conference Call. Today's call is being recorded. If you have any objections, please disconnect at this time. The presentation material and additional financial tables are posted on the Motorola Solutions Investor Relations website. In addition, the webcast replay of this call will be available on our website within three hours after the conclusion of this call. The website address is www.MotorolaSolutions.com. All participants have been placed in a listen-only mode. You will have an opportunity to ask questions after today's presentation. If you would like to ask a question, please press star 5 on your telephone keypad to be placed into the queue. You may also press star 5 again to remove yourself from the queue. I I would now like to introduce Mr. Tim Yocum, Vice President of Investor Relations. Mr. Yocum, you may begin your conference.
Good afternoon. Welcome to our 2025 fourth quarter earnings call. With me today are Greg Brown, Chairman and CEO, Jason Winkler, Executive Vice President and CFO, Jack Malloy, Executive Vice President and COO, and Mahesh Sapturishi, Executive Vice President and CTO. Greg and Jason will review our results along with commentary,
and Jack and Mahesh will join for Q&A.
We've posted an earnings presentation and news release at motorolasolutions.com slash investor. These materials include gap to non-gap reconciliations for your reference. During the call, we referenced non-gap financial results, including those in our outlook, unless otherwise noted. A number of forward-looking statements will be made during this presentation and during the Q&A portion of the call. These statements are based on current expectations and assumptions that are subject to a variety of risks and uncertainties. Actual results could differ materially from these forward-looking statements. Information about factors that could cause such difference can be found in today's earnings news release, in the comments made during this conference call, in the risk factors section of our 2024 annual report on Form 10-K, or any quarterly report on Form 10-Q, and in our other reports and filings with the SEC. We do not undertake any duty to update any forward-looking statements. And with that, I will turn it over to Greg. Thanks, Tim. Good afternoon and thanks
for joining us today. I'm going to start off by sharing a few thoughts about the overall business before Jason takes us through our results and outlook. First Q4 was an exceptional quarter across the board with record revenue in both segments, record operating earnings, and record operating margins. We also grew orders by 26% and ended the year with our highest ever backlog of $15.7 billion, up $1 billion year-over-year. Second, our full-year results were outstanding. Revenue increased by 8%, EPS by 11%, which marked our fifth consecutive year of double-digit EPS growth. We also achieved record operating cash flow of $2.8 billion, which was up 19%. We expanded operating margins 130 basis points that resulted in our first ever 30-plus annual operating margin. Finally, as I look to 2026, our record backlogged position, strong demand environment, and expanding product and services portfolio are all informing our expectations for another strong year of revenue earnings and cash flow growth. And now I'm going to turn the
call over to Jason. Thank you, Greg. Revenue for the quarter grew 12% and was above our guidance with double digit growth in both segments and all three technologies. Revenue from acquisitions was $188 million, and the impact of favorable FX was $30 million. Gap operating earnings were $944 million, or 27.9% of sales, up from 27% in the year-ago quarter. Non-gap operating earnings were $1.1 billion, up 19% from the year-ago quarter, and non-gap operating margin was a record 32.1%, up 170 basis points. The increase in both gap and non-gap operating margins was driven by higher sales, favorable mix, improved operating leverage, and was partially offset by higher tariffs. Gap earnings per share was $3.86, up from $3.56 in the year-ago quarter. Non-gap EPS was $4.59, up 14% from $4.04. The growth in EPS was driven by higher sales, higher margins, and a lower diluted share count, partially offset by higher interest and a higher tax rate. OPEX and Q4 was $700 million, up $48 million versus last year, primarily due to expenses from our acquisitions. And the effective tax rate for the quarter was 23.6% compared to 22% in the year-ago quarter, driven by lower benefits from share-based compensation recognized in the current quarter. Moving to the full year, 2025, revenue was $11.7 billion, up 8% with strong growth in both segments. Revenue from acquisitions was $382 million, and the impact favorable FX was $35 million. Gap operating earnings were $3 billion, or 25.6% of sales versus 24.8% in the year prior. Non-gap operating earnings were $3.5 billion, up $395 million, and non-gap operating margins were a record 30.3% of sales, up from 29% of sales in the prior year, driven by higher sales, higher gross margins, and improved operating leverage. Gap earnings per share was $12.75, up 38%, compared to $9.23 in the prior year, primarily driven by a loss in the prior year related to the accounting treatment for the settlement of the Silver Lake notes, partially offset by higher earnings in the current year. Non-gap EPS was $15.38, up 11% from $13.84 in 2024, driven primarily by higher earnings and a lower diluted share count partially offset by higher interest expense. For the full year OPEX was $2.6 billion, up $140 million, primarily driven by higher expenses associated with acquisitions and increased organic investments in our higher growth businesses. And the effective tax rate for 2025 was 22.3% compared to 22% in the prior year. Turning to cash flow, Q4 operating cash flow was $1.3 billion, compared to $1.1 billion in the prior year, driven by higher earnings. For the full year, we generated record operating cash flow of $2.8 billion, up 19% year-over-year, and record free cash flow of $2.6 billion, up 21%. These increases were primarily driven by higher earnings, and 2025 marked our third consecutive year of double-digit cash flow growth. Capital allocation for 2025 included $4.9 billion for acquisitions, including our acquisition of Silvis, $1.2 billion of share repurchases, including $490 million in the fourth quarter, $728 million in cash dividends, and $265 million of CapEx. Additionally, during the year, our board of directors approved an 11% increase in our dividend, which is our 14th consecutive year of double-digit increases. We also issued $2 billion of long-term senior notes and $1.5 billion of term loans to fund the Silbus acquisition and repaid $322 million of senior debt during 2025. Subsequent to year-end, we've repaid $200 million of the $1.5 billion term loan, leaving an outstanding balance of $1.3 billion as of today. Moving next to our segment results in the products and SI segment Q4 sales were up 11% versus last year with 11% growth in MCN and 12% growth in video. Revenue from acquisitions was 151 million while FX was 20 million favorable. Operating earnings were 667 million or 30.9% of sales up from 30.5% in the year prior driven by higher sales and improved operating leverage partially offset by higher tariffs. Some notable Q4 wins and achievements in this segment include $180 million P25 system order for the state of Tennessee, an expansion of the network upgrade that was announced last quarter, $162 million P25 device, an SVX body-worn assistant order from a U.S. federal customer, an $81 million Tetra system for a customer in North Africa, a $20 million Silvis order for an unmanned systems provider, and a $20 million fixed video order for a customer in Argentina. For the full year, products and SI revenue was $7.3 billion, up 5% from the prior year, driven by higher sales in MCN and video. Revenue from acquisition was $262 million, and the FX impact was $20 million favorable. Full-year operating earnings were $2.1 billion or 28.9% of sales, up from 28.1% in the prior year on higher sales and improving gross margins. In software and services, Q4 revenue was up 15%, driven by growth in all three technologies. Revenue from acquisitions was 37 million, while FX was 10 million favorable. Q4 operating earnings in the segment were 419 million, and operating margins were 34.3%, up from 30.3% last year primarily driven by higher sales, expanding margins, inclusive of favorable mix, and improved operating leverage. Some notable Q4 highlights in the S&S segment include a $201 million 10-year P25 services renewal from the state of Maryland, an $86 million command center order for an international customer, a $79 million P25 services and command center order for Prince Georges County in Maryland, a $61 million Tetris services order for the London Underground in the UK, and a $29 million Tetris services order from a European customer. For the full year, revenue was $4.4 billion, up 13% compared to last year, driven by strong growth in all three technologies. Revenue from acquisitions was $120 million during the year, and FX Impact was $15 million favorable. Full-year operating earnings were $1.4 billion, or 32.5% of sales, up 170 basis points versus the prior year, driven by higher sales, expanding margins inclusive of favorable mix, and improved operating leverage. Looking at regional results, North America revenue was $2.4 billion in Q4, up 7%, and $8.4 billion for the full year, also up 7%, driven by growth in both segments and in all three technologies. International Q4 revenue was $1 billion, up 26% versus last year, with strong double-digit growth in both segments and all three technologies. For the full year, international revenue was $3.3 billion, up 11%, with growth in both segments and double-digit growth in all three technologies. Moving next to backlog. Ending backlog for Q4 was an all-time record of $15.7 billion, up $1 billion versus last year, and up $1.2 billion sequentially, driven by the record orders we received during both Q4 and during the full year. In the products and SI segment, ending backlog was up $235 million, sequentially driven by record Q4 orders in both MCN and video. For the year, backlog was down 323 million or eight percent driven primarily by strong lmr shipments in the first half in software and services backlog increased 1.4 billion from last year and 945 million sequentially with strong growth across all three technologies now turning to our outlook we expect q1 sales to be up between six and seven percent with non-gap eps between three dollars and twenty and three dollars and 25 cents per share. This assumes a weighted average diluted share count of 168 million shares and an effective tax rate of 20.5%. For the full year, we expect revenue of approximately 12.7 billion and non-GAAP EPS between 1670 and $16.85 per share. This full year outlook assumes an average weighted share count of approximately 168 million shares and an effective tax rate of approximately 22.5%. It also includes favorable FX of about $100 million, which is unchanged from what we assumed in November when we gave color on 2026. Additionally, we anticipate our strong cash conversion to continue in 26 with expectations of approximately $3 billion in operating cash flow. And finally, before I turn it back to Greg, I wanted to share two highlights. First, some color on the segment growth expectations that are included in our guidance for this year in our software and services segment we're anticipating revenue growth of between 10 and 11 percent and in the products and si segment our expectations are for revenue growth of seven to eight percent and for our technologies we're planning for video growth of 10 to 11 percent with continued strong adoption of our cloud offerings and in command center we're anticipating another year of 15% growth. And in MCN, we expect to grow between 7% and 8% with growth accelerating in the second half of the year. Finally, I'd like to highlight the launch of our first ever assist suites a couple weeks ago. These suites integrate our most critical AI-powered applications around two key roles in public safety, the dispatcher and the officer. We've tailored these offers to assist these key personnel under a role-based pricing model of 99 per user per month this package office offers our state-of-the-art public safety ai to our customers at a superior value and much like our apex next applications platform we expect assist to be another driver of recurring revenue growth while expanding our software cam i'll now turn the call back over to
Greg. Thanks, Jason. Let me close with a few thoughts. First, our financial performance past year was outstanding, and I'm encouraged by how we executed on several key product initiatives. We continue to invest in the technologies that our customers depend on. Evidenced by the successful release of SVX, our body-worn assistant, that converges secure voice, video, and AI, and eliminates the need for a separate body-worn camera. We've shipped over 15,000 SDX devices since we launched, and we have a robust funnel of opportunities for the coming year. We're also seeing strong interest in our latest generation D-series mission-critical infrastructure from our P25 LMR customers, and we secured several large upgrades during the year. Furthermore, achieving FedRAMP approval for our Apex Next radios, the associated applications, and our back-end digital evidence management platform are significant milestones that strengthen our position within the federal space, ensuring our cloud-based solutions meet the highest security standards. Second, we continue to make significant investments in AI, and just last month, Jason referenced it, we launched our first two public safety AI assist suites. For 911, dispatchers, and first responders designed specifically to address the unique challenges of each role. The introduction of these two suites is fundamentally about reclaiming the most valuable resource in public safety. We've built a broad-based ecosystem of public safety solutions and continue to use AI to intelligently ingest multi-source data. 9-1-1, add the radio transcripts and body one information and synthesize it into a unified, actionable picture. When we take a police report that used to take an hour to write and drop it to 15 minutes with narrative assist, or reduce the redaction time of mobile video footage from 35 hours down to one, we're helping putting officers back on the street. Our introduction of these two assist suites, and by the way, there are more to come, underline our comprehensive approach to AI. We don't see these solutions as point products. They're the integrated nerve center of the emergency workflow delivering real, verifiable value of AI to the people who protect our communities every day. Third, 2025 was a landmark year for capital allocation. We deployed nearly $5 billion towards strategic acquisitions headlined by Silvis, It got us into the rapidly growing new defense and unmanned systems market. In addition, we strengthened our portfolio in cloud-native 911 solutions, AI-driven workflows, and remote video monitoring. We did that while also returning almost $2 billion to our shareholders in the form of dividends and share repurchases. I expect our robust liquidity profile, continued solid cash flow generation, and strong balance sheet to provide significant flexibility for capital allocation, including M&A and share repurchases. And finally, I believe we're very well positioned entering this year. We're seeing continued prioritization of safety and security from our public safety and defense customers worldwide, driving increased demand for our integrated ecosystem of mission-critical technologies, and our record-ending backlog and strong orders pipeline continually highlight the trust our customers' place in us. And I'll now turn the call over to Tim and open it up for questions.
Thanks, Greg. Before we begin taking questions, I'd like to remind callers to limit themselves to one question and one follow-up to accommodate as many participants as possible. Operator, would you please remind callers on the line how to ask a question?
Operator
The floor is now open for questions. If you have a question or comment, please press star 5 on your telephone keypad. If for any reason you would like to remove yourself from the queue, please press star 5 once again. We do ask that while you pose your question, please pick up your handset to provide optimal sound quality. Thank you. The first question is from Tim Long with Barclays.
your line is now open. Thank you. Yeah, two if I could here. First, maybe for Greg or Jack, if you could just give us kind of an update on Silvis. Good to see a nice size order in the quarter. I think you had been looking at about 20% growth for the year, just curious given all the developments around unmanned vehicles, if you think there would be upward bias to that. And then the second question is somewhat related. You know, you've got Silvis, obviously, with some federal, a lot of FedRAMP certifications coming through with SDX and Apex Next, and obviously that order that included some SDX. So maybe, Greg, if you could just level set for us how you're thinking about, you know, growth and traction now that you're set up in much better ways, it seems, for the federal piece of the business here, whereas, you know, obviously a lot of this was state and local. So just curious with all these moves that you made, how you're thinking about, you know, federal as a TAM going forward.
Thanks, Tim. And look, I and we couldn't be more pleased with Silvis' performance since we closed that asset and that acquisition in August. I think Malloy and his team have done a really good job on, and Jason's, quite frankly, on We're putting more money into R&D. We're putting more money into go-to-market. We're adding engineers. We're adding salespeople. We're improving coverage. simultaneously. While Silvis is pretty much standalone, we are integrating what you would think we would. Procurement, supply chain, reducing lead times, cost of goods economies to scale. I'm very pleased with what both Jack and Jason have done. Look, Silvis had a very good Q4. There was Q4 upside that was driven by Ukraine and unmanned systems demand. By the way, Tim, When we look at 2025 revenue all in for Sylvus, it was more international versus North America, primarily driven by strong demand in Ukraine, the UK, and Germany. We're raising our expectations again for revenue this year in 2026. We expect Sylvus revenue of $675 million in 2026. That's $75 million higher from expectations a quarter ago. And it continues to be a critical litmus test in Ukraine for critical defense and new defense technology in unmanned.
Yeah, Tim, and I think just a couple of things to build on, I think, is really related to Apex Next fraction and SBX traction. So Apex Next, you know, as you as we've discussed before, we have two million first responders in the U.S. that encompasses police, fire, and EMS. we now we've stated that we're going to have 300,000 users by the end of 2026 that's up from 200,000 at the end of 2025 that pay you know three hundred dollars a year annually in terms of app services so good traction on the apps as it relates to SPX just a couple things we did get FedRAMP approval for SPX as well as our digital evidence management I will tell you we've got every field seller equipped with an SVX device. Interest is strong. Demand is strong. The units that have been fielded, the feedback has been outstanding. And remember, it's a new category in and of itself. It's a body-worn assistant. It's multi-source. I think that's where it's different. We've shipped over 15,000 units, but we expect significant more traction this year with quotes out to hundreds of customers, Tim. So we're really excited about SVX. And I think, as we've said, the market wants an alternative. And as a customer told me that I met with last week, it starts to become a total cost of ownership, and it becomes about platform unification. We know we need to talk, and this does a lot more for us. So I think it's game on. Okay, thank you, guys.
Operator
The next question is from the line of Andrew Spinola with UBS. Your line is now open.
Thank you. I have a quick question for Jason. I think the margin continues to outperform my expectations. I think it looks like you're guiding to some further improvement next year. Could you talk about your outlook for margin for 26 and maybe specifically about some of the puts and takes from tariffs and memory costs, et cetera, that you have in your outlook?
Sure. Thanks, Andrew. So much like in 25, we're planning for another good year. 25 and the margin expansion we saw of 120, 130 basis points at OE included a tariff headwind, which for 25 was in the second half. now as we enter 2026 we plan for an incremental tariff which will be present itself in the first half and that's about 60 million dollars in terms of drivers for overall margin expansion and overcoming tariffs and other parts of the portfolio like memory that we'll see an increase it's about continued customer adoption of our feature-rich devices and some of the devices that jack just talked about as well as the continued uptake of apex next it's about mixing to higher growth parts of the portfolio including services and software and those growth drivers that drove 25 exist for 26 and will continue to expand margins and of course prudently manage costs and opex that's what's included in our outlook for 26 is 100 basis points of operating
margin expansion with operating margin expansion in both segments as well uh and just one follow
Could you maybe drill down on the acceleration in the command business that you saw in Q3 and then further in Q4? And then maybe just on that question, sort of maybe expand a little bit on your view on the 911 market, given some of the acquisitions that have been done, how do you see yourself positioned against the competition and what's your outlook for that business?
I'll make one comment around the acceleration of growth, particularly in Q4, where we saw 19 growth keep in mind that within command center is included our apex next applications and the uptake that we've seen in there has benefited that part of the business and we gave an outlook on the last call that the 200 000 plus subscribers that we ended 25 at for apex next subscribers would grow to 300 000 by end of this year so part of what you're seeing there is that benefit? And Mahesh, there's other things happening. Absolutely. So if you think about a
typical PSAP, there are three core workflows. There's 911, there's CAD, and there's consoles. And when we think about our solution, we think about all three, and we think about workflows across all three. So as opposed to having any sort of AI capability that's an over-the-top instance, we actually embedded within our core workflow applications. And this is critical to our dispatcher assist suite, catering to that persona. And think about it this way, we've had transcription and translation now out for a few years. Just last year alone, there were about 33 million assisted calls out there. And now with the dispatcher suite, we're now able to not only facilitate that 911 call takers workflow, but also do things like create incidents in CAD automatically so the assist suite is now helping us connect the different pieces of the applications that are critical to that workflow and all of that i think is leading to great traction within our rest and next portfolio which has been key for us and we went live with a couple of large customers as well in that uh uh with that solution so i think those are all things that are leading
to growth in the command center portfolio yeah the thing i did is just to remind you that's the next is cloud 911 call handling. We've got the product. We've rolled the product. We're implementing the product. Some others are looking to, I think, catch up with us in that regard. That's fine. But we like the portfolio. The other thing to understand about Command Center, 15% growth last year. We're guiding for 15% growth this full year as well. By the way, Q1 is likely to be stronger than that, given the timing of certain implementations. But nonetheless, less, we think the full year will be equally strong, 15% over 15%. It's also important to understand the connective tissue between the technologies and what we're doing with the assist suites. So yes, command center is growing at 15% expected to be for this year. Embedded in that is the expectation around assist suites. We're not just rolling out assist suites at 99 bucks a month per user, which is much more competitive than some alternatives out there. It does more. It does things like CAD and records. By the way, we're the market leader in CAD. We are in almost two-thirds of PSAPs already. We're using our mission-critical network position, the superiority in a converged device with the body-worn assistant to do multi-source ingestion and spread it to an end-to-end emergency workflow. So there's high connective tissue between the way we go to market, not just in the radio and SVX, but in the command center software as well through OneSalesforce. It will provide users with technology refresh, and I think we're very well positioned to continue to grow that, both businesses, in an integrated way. Market leader in CAD and 911. Exactly. Two of the three largest cities in the United States under contract to be in the flow. Thank you.
Operator
The next question is from the line of Adam Tindall with Raymond James. Your line is now open.
Okay, thanks. Good afternoon. Greg, I thought backlog was obviously a highlight here, very strong, and you certainly did what you said you were going to do. I know there was a lot of doubts on product backlog in particular. And you mentioned that I think it was record orders. there was a view that with ARPA funding expiration kind of impending and potential pressure from Doge that we might see subdued orders or moderation in that. I guess as you kind of look at the lens in hindsight, why was that the wrong assumption to make for bears? And then going forward, any thoughts on backlog into 2026 product backlog in particular? I know it's not a guide point, but just kind of general direction on where you're thinking that goes. Thanks.
Yeah, no problem. I think, look, taking a step back, a lot of the narrative and inquiry around product backlog, you have to remember the context by which we and I talked about it, and that we were and are transitioning from historically record high product backlog that was elevated because of the supply chain semiconductor congestion in previous periods. to what you see us doing. And I've guided it around where I think it would be. We achieved that for 25. I'll talk a little bit more about 26. But underpinning your question is we are getting back to the quick turn rhythm of the way this business operates normalized for the COVID backlog issue. By that, I mean more than half of our revenues last year were quick turn. Remember, I define that as sold and installed in the same year. We're expecting the same thing in 2026. Love the fact that we finished the year with record backlog all in a 15.7. To your point, we were pretty confident, I'd say highly confident, that product backlog would end in the high threes. We did at 3.8 billion. But also, aside from just backlog, you have to look at orders. We've had three consecutive orders, Q2, Q3, Q4, of double-digit product orders. By the way, we expect double-digit product orders in Q1, and we expect double-digit product orders for the full year in 26. When I look out a year from now, I think product backlog will likely be up versus the 3.8 exiting 25, it's going to bounce around as it normally did, as it did last year. I think product backlog will decline in Q1, as it typically does from a normal seasonality standpoint. But I'm just thrilled with not just the backlog position, I'm more thrilled with the order performance and the pipeline and the consistency of execution by Malloy's team. That's what gives us confidence.
Adam, let me dimensionalize a little bit just Q4 and what that meant. Jack's team drove $2.4 billion of product orders, which was up $500 million from the year prior in Q4. That's a record, by the way, and it's a very strong indicator of demand.
Yeah, one other thing I would just say, you talked about backlog. I want to dimensionalize just total revenue for the guide of 2026. 2026. Um, you know, we got it 12.7 billion. I think that the revenue, uh, will be very similar in 2026. It will come in very similarly as it did in 2025. Um, and when you really look at first half, second half, we expect second half of this year to be significantly stronger than first half, but overall feel very good about our position and the momentum we have coming into this year.
Great. All very helpful, Culler. Thanks. Just as a follow-up on a different topic, I thought one of the other highlights on the call was the 30-plus percent first-ever full-year SNS margin. I wonder if you could maybe just talk a little bit more about what's driving that, the trends and trajectory from here. Is there sort of an upper limit? I mean, we're already at very optimal margins for any sort of software business at that level, but just trends and trajectory, how you're thinking about it from here and reflect on that milestone. Thanks.
Yeah, by the way, just a quick one. It's not S&S margin. It's 30 plus annual operating margin for MSI for the whole company, which obviously is even stronger than just the segment.
Yeah, and if I drill down on S&S, it expanded from 30.8% to 32.5% based on drivers like Mix, like efficiencies in delivering services and software, etc. et cetera. And it's on a path to continue to expand. So we had some years of the impact of airwave. And since that, and it's now incorporated into our base, we're now growing revenue and we're growing margins accordingly. So it's on path to grow operating earnings again this year. And the fundamentals are strong for it to continue. Got it. Thank you.
Operator
The next question will come from the line of Joseph Cardosa with JP Morgan. Your line is now open.
Hey, good afternoon. Thanks for the question. Maybe if I could start for the first one, I just wanted to flesh out the 1Q guide a little bit. If I take out FX or I make assumptions around FX and acquisitions, contribution, I'm calculating an above seasonal decline sequentially relative to the past couple of years. You're obviously underscoring strong momentum in the business with four key results, backlog, But so just curious what the puts and takes relative to maybe a slower start to the year when I'm looking at it from a seasonal perspective on an organic basis, just because I think last quarter we talked about the federal shutdown. Now there's some DHS in the news and recent events. So just curious if there's any some of these outsized impacts that are still kind of impacting coming into one queue. And then I have a follow up.
Yeah, so as we mentioned, demand remains strong. We raised the full year from our color last call from 12-6 to 12-7. Greg mentioned that the revenue growth in the second half, much like this year, will be stronger. In terms of your observation on seasonality, you know, it really depends on what period you're looking at. As we look at the business pre-COVID, the seasonal decline from Q4 to Q1 is within what we would expect. And what's more important is that the product orders that we expect in the quarter to be up again double digits, which will be the fourth quarter in a row, are informing what's included in our guide for Q1. So our outlook for the year is strong. It's stronger than it was 90 days ago. And our outlook for Q1 reflects where we are with the product backlog that we have and the orders that the pipeline supports for Q1 in the rest of the year.
It's also worth noting that on an annual basis, 2026 over 2025, we're expecting full year revenue organic growth to be better this year over last.
Nope. Got it, guys. That's fair. And then maybe just wanted to touch back on to the assist suites that you guys just announced. Like, I know it's early days and you guys just put out these products, but I think, Greg, you mentioned more to come. So just curious, like, how should we be thinking about kind of the cadence here in terms of new product introductions? Should we think about a pipeline that's more on an annual basis or is this kind of more, you know, pedal to the floor in terms of how you're thinking about introducing new products? And as we think about the new products coming in, should we think about it as additions to the existing dispatcher and responder product suite? Or are you guys thinking about additional suites that you guys can monetize further? Thanks.
So just looking at 2025 as an example, in pretty rapid fashion, we launched capabilities that are associated with ASSIST, like translation. We launched before that ASSIST for 911, supporting transcription, translation, summarization, and other capabilities for 911. And since then, we have launched ASSIST Chat also last year. And all of these happened on almost on a quarterly basis through the course of the year. What you can expect as we fill out dispatcher and responder is a similar sort of cadence going forward. And as Greg had already indicated, there are more personas we are going to attack as well. If you think about the responder suite in particular, think of it in three real significant buckets. One, what does the responder need to do when they're responding to an incident? This is everything that includes things like translation. It includes capabilities like updating their CAD status. It includes, by the way, with voice, the ability to now query records platforms, the ability to query the transcript that was generated during the 911 call. And it's actually very worthwhile to note that there's a statistic out there that says that 40% of the time when officers actually respond to an incident, they claim that they do not have the right situational information prior to that response. Everything that is involved in making sure that that response is effective is what we're putting into that response capability for that initial part of the responder suite. The next part is all the administrative tasks. We launched Assisted Narrative, Narrative Assist last year as well. This is everything to help our officers be able to author reports very quickly. And the key point there is we're assisting them to author the reports as opposed to having a magical AI just have a button pushed and for it to author this capability entirely on its own. And importantly, we're able to tap into multiple sources in CAD, in records, and other platforms to make sure that that report is actually authored accurately. And finally, on redaction and investigation, we are able to now accelerate that very significantly All of this, by the way, part of the responder suite. As you can imagine, within response, within administrative efficiencies, within investigations There are multiple other things that we can now do, given our full holistic portfolio in public safety, to accelerate that even further, and you can expect that cadence to continue. And so that hopefully gives you some idea on what's coming next.
The other thing that's new and different about Assist Suites is, much like we embarked on the Apex Next platform business, is that it's a package. And you mentioned pipeline. The Hessian team have a tremendous pipeline of new features. This package gives customers the certainty in the future of what we're delivering, not just now, but into the future. And that's how we started with Apex Next and built that business as well in terms of its applications.
Thank you. Great color, guys. Appreciate it.
Operator
Next question is from Amit Dhariannani with Evercore ISI. Your line is now open.
this is Victor Santiago on for AMA. Thanks for taking my question. I just wanted to ask about Silvis. Historically, there's been more focus on military and defense applications, but can you
talk about the public safety and commercial opportunities as it relates to Silvis and whether these markets would be incremental to the TAM you originally had in mind when you first made
the acquisition? Thank you. Yeah, I think so. The first thing is it relates to Silvis. We think of largely our focus today is really around three orders it's it's defense as you alluded to it's actually borders as well so there's border uh police that that's adjacent to defense that there's a market for um is it relates to state and local police we there's some issues just around spectrum with what you do it you could have a special temporary uh authorization or a stay to do it so las vegas pd metro pd has a state to use it and they they use uh sylvis technology but it's it would be it would be incremental to the thames that we've kind of talked about if it happens but it needs spectrum there is so much room to run for us to do dod business within the united states internationally the expansion we're seeing and the traction the groundwork we're laying throughout nato not just ukraine but it's all about nato australian navy we're in discussions with them. We've got a lot of opportunities just to run there. And then, as Greg referred to and Jason referred to, the unmanned systems, the platform modernization in terms of drone technology, class one to class five, all different types of drones. We've broadened the portfolio already at Silvestad. We're constantly thinking about size, weight, power. How do we fit those in different classes of unmanned systems. I think we're uniquely, with our spectrum dominant software suite, we're uniquely positioned to do really well in the unmanned space. So law enforcement's great. We have a team focused on federal law enforcement, but that's all incremental to the focus on defense, U.S. and abroad, and unmanned systems. Great. Thank you. That's it for me.
Operator
The next question is from the line of Metta Marshall with Morgan Stanley. Your line is now open.
Great. Thanks for the question and congrats on the quarter. Maybe a couple questions for me. First, you mentioned some of the pricing actions you were taking, probably largely around tariffs, but just wanted to get latest views on memory just as an overhang and availability and just actions that you guys are taking there. And then maybe as a second question, maybe building on joe's question you know the of the kind of hundred million dollar raise it looks like you guys are doing for fiscal 26 you know the vast majority of that is still this but yet there's still kind of some across the other businesses just wondering where uh what businesses you feel kind of
strongest about heading into fiscal 26. thanks well with respect to uh memory meta we are planning for increases um the costs have gone up on parts of our portfolio but across our six billion dollars of cogs memory is not a significant input for us probably less than 50 million um in terms of how we'll mitigate the increases that we're expecting the same way we did semiconductors we're working with our vendors we're adding vendors we're leaning in on public safety and our customer base being critical, inventory, and to some extent planning for surgical price increases across the portfolio as well. So with that, we do plan for gross margins to be comparable, despite the headwinds of tariffs that I mentioned earlier, as well as what's to come from memory.
And on the incremental $100 million, it's $12.6 to $12.7. You're right. Given what we said earlier, it's about $75 million for an increase of revenue associated with Silvis, $25 million for the core. Quite frankly, Meta, in answer to your question of how do we feel about, forget Silvis for a minute, the rest of the components of the business and the three technologies, really LMR is being driven by Apex Next, Applications Refresh, the Body Worn Assistant SVX. The D-Series mission-critical P25 LMR infrastructure command center, 15% last year, expected to be 15% this year. Video security, 10% last year, guiding to 10 to 11 with increased cloud adoption. And I think Nahesh, in terms of architecture and intentions to unify cloud and prem, we feel good about that as well. And we continue to add salespeople on the front-line video sales force. So, candidly, when I look compositely across the portfolio, I think we feel good about all of it, quite frankly.
Operator
The next question is from the line of Keith Pusum with North Coast Research. Your line is now open.
Good afternoon, guys. Hey, you know, your AI solution has been out there for several months. I remember seeing a preview of that back in May. I guess, can you talk about some of the early adoption that you've had, the success you've had so far before rolling out this AI assist? And then, I guess, second part of that question, obviously, your competitor has their own AI package as well, which you guys are probably about half the price of that. Do you think your customers will have two different AI plans that they're going to use? Or do you believe it's one or the other, as you guys start competing with space, more veracity?
So as I think about the early adopters and such in the space, I think it's important to remember that ASSIST for 911, we've been out there. We've been out there for over 18 months at this point. And as I mentioned before, there are about 33 million calls that were taken last year alone that benefited with ASSIST for 911. So that is significant for us. We have, as part of our SVX launch, extensively tested translation capabilities across the And by the way, that translation capability is also something we had originally within our 911 portfolio, supporting not just transcription, but translation as well. When you have language as a base there, what is very natural to do, and I believe that this is what we have seen across the industry, is things like summarization, things like being able to focus a call taker's attention on the right pieces of data. All of those pieces become much easier and more straightforward. But where the magic is, is in being able to connect applications across workflows. And so very specifically, what we have done is leverage AI in this context to not just be something that is resident within a single application for supporting a particular user, but also linking applications across the board. So in this case, leveraging 911 to support a CAD incident data creation, leveraging 911 data straight to the first responder to improve their situational awareness. These are all capabilities that are a consequence of us having the full command center and public safety ecosystem that is out there. In terms of do you buy the whole thing, do you buy one thing, We really want to give our customers as much flexibility as possible. Obviously, as they own more of our portfolio, there are more things that come into play in terms of that tight integration between those capabilities. And there's more time saved as a consequence of those integrations. But customers, we fully expect, given the applications, the core applications they have, they will expand from that point on and they can take it in the direction that they see fit based upon the performance of our solutions which we are very confident about yeah and the only the
only other thing i'd add is to your point you're rolling out the responder assist suite we believe it's more comprehensive you mentioned the attractive price point at about half of the alternative it's also important to know that the dispatcher assist suite is new so it is additive to uh versus anything else that's out there. And of course, remember the interplay between the assist suite and the body-worn assistant SVX. We've been competing with the incumbent on body-worn camera, but this is a new day. A new day that we literally don't need a separate device. You can go to one. You can converge it. You can use a more comprehensive set of AI. You'll get a better total cost of ownership. We talked about just getting FedRAMP approval. So if I'm a public safety customer and I'm looking at alternatives, I'd be wary of signing or being asked to sign this locked-in long-term multi-year contract and make sure I stare and compare about what's really viable as an alternative because we think our value prop is pretty compelling. Great. So the
package here for the AI for responders, is that sold separately or is that sold as a bundle with
your radios? Oh, I'm sorry. Yeah. The bundle is an incremental, the $99 is incremental to the radio. In terms of the contract vehicle, customers will have the choice. We're not saying you must sign 10 years or anything. It's you want to sign up for a year or three, whatever it might be. But that's, you know, we're not playing any games. It's $99 and you're going to get more than anything else that's out in the market for $99.
Operator
Great. Thank you. The next question comes from the line of George Nader with Wolf Research. Your line is now open. Hi, guys. Thanks very much. I'm quite impressed
with the growth in the software and services side in the LMR business. Obviously, you've been driving low teams growth and have been for some time now. I guess I'm just curious about what's driving that growth. I assume it's the cyber protection and 24 by 7 monitoring services. How do you keep driving those kinds of growth rates over time? What's the outlook there? Any more perspective
would be great. Thanks. Thanks for the question, George. So you've zoned in on the services part of services and software. And absolutely, part of our growth driver has been doing more for our customers. And every customer is on a different journey. And we can help them solve problems. And the portfolio is getting more integrated. And they're looking to us as the vendor of choice to look after it. In many cases, looking to us to monitor network performance and in some cases run the network. So, that's absolutely a growth driver and has opportunity ahead of us. In terms of the software side of services and software, there we've talked about the applications, the command center, video software, all of which are strong drivers. And together, this services and software segment, which you know, is a recurring business, as it grew 13% last year, we're guiding 10% to 11% this year. And with that, we have scale and operating leverage. It's a terrific business. It's one where we can do more for our customers.
Just one more thing to add there. So we've seen 77% year-over-year customer growth in our managed detection and response platforms for cybersecurity. And one of the key drivers there, by the way, is also the fact that we have AI-driven automation within our cybersecurity platform, where we process a billion security transactions on a daily basis, and 99% of that is actually handled automatically with AI. and that's largely starting with our critical communications infrastructure and we're just penetrating into the PSAPs and other areas as well. So there's growth possibilities there.
And another area where we're seeking to assist customers is in remote video monitoring with the recent acquisition of BlueEye. There's opportunity for our enterprise customers to help them identify false positives and get through signals a lot faster than they're doing
now as well. Got it. Again, kind of honing in on the LMR piece of the software services business, like how penetrated do you think you are with these services, you know, cyber or 24-7
monitoring? Yeah, so cybers, I would say we are, for P25, P25 networks, you know, we're reasonably penetrated, but we have a lot of room to go there. It's when you start getting into the international market, and I think some of the enterprise security markets, which are massive in terms of the number of actual networks that are out there, particularly in the PCR side, they also, you think about refineries, hospitals, and the like, they're also targets for potential network intrusion. They need cybersecurity as well. It's pure opportunity as it relates to that part of
the business. George, one other thing I'd point to, too, is the D-series and the infrastructure upgrade around P25 and that we're in the very early stages of. That's new hardware, and with new hardware, customers are opting for more software and longer duration software agreements around that hardware refresh. So, some of the deals that we talked about, like Tennessee and others, aren't just a hardware refresh. They come with services uplift and extensions.
Great. Thank you very much. Thanks, George.
Operator
Once again, if you have a question, you may press star five on your telephone keypad. The next question will come from Tomer Zilberman with B of A. Your line is now open.
Hey, guys. I wanted to continue on the line of questioning of the LMR growth. If I remove the Silvis contribution this quarter, it looks like the organic growth for your total business was about 7%. LMR was about 5%, which is an improvement from the 3% to 4% that we saw in the last few quarters can actually, in fact, at the high end of your previous guidance range of low to mid single digits. So I appreciate you mentioned some comments around Apex Next and SVX and some of the other opportunities, but really what changed in the last maybe quarter, two, three quarters or whatnot that's driving this accelerated growth for LMR? Is it heightened deployments right now that we're seeing with DHS? Is it that refresh cycle that you started, that you were discussing that's starting to take real legs? Like, what is the opportunity there?
Look, the way I think about it, it's more of a, I don't necessarily think of acceleration, I think it's consistency and durability. Three consecutive quarters of double-digit order growth, with the expectation of Q1 being double digits, and the full year being double digits while we go through 2025 and execute, build backlog, and then migrate and transition to more of the quick-turn model. I just think it's just a consistency of demand. Do I think that's informed by some new product? Yes. Like the D-series that Jason just mentioned, in part, obviously very early with the thousands of units of SVX that are seeded and shipped. But as we monetize software and services, as we continue to get significant cloud adoption, it's back to Meadow's question, I just see consistency of demand through all three technologies in both segments, and that's given us more confidence to guide the year up, 12-7 versus 12-6, and we feel good about the position we're in and overall the momentum we have. FedRAMP approval is another one. I think it's consequential on Apex Next Radio, on SVX, on FedRAMP back-end approval of digital evidence management. So that widens the aperture of the addressable market that we could sell LMR into.
Got it. Maybe as a follow up, I know last quarter you mentioned that first half of 26 would have about a 450 million headwind related to LMR backlog deployments of last year. I appreciate that's probably majority 1Q, which is, you know, somewhat impacting your guide, at least from a mathematics standpoint.
But how much of that is residual left in 2Q?
In other words, how much could 2Q theoretically be pressured before we start seeing that double digit 10% plus order growth kick in in maybe the back half of the year?
In terms of normalization of our backlog, as Greg mentioned earlier, from 4.1 to 3.8, which we expected, and we've been clear on that, majority of that, it obviously happens in Q1 as we return to more normal seasonal patterns, which we also covered. So the bulk of the change is reflected in the period of Q1.
Got it. It's a limited impact of Q2.
More significant in Q1 than Q2. That's what we anticipate.
Operator
thank you you bet the next question will come from the line of ben bolin with cleveland research
your line is now open uh good evening everyone thanks for taking the question um i i wanted to i guess piggyback on a lot of these backlog questions um as i recall during the pandemic you guys had made some adjustments to pre-existing contracts that allowed you to reprice backlog to account for pricing changes. I'm curious, is that contributing at all to what you're seeing in backlog behavior today as you're making price changes? Are we seeing that flow through? Is that a potential future mechanism that you could pull at some point in the future? Just any ways to think about what that means for the numbers we're looking at today? And then I have
follow-up? So, Ben, we did not reprice existing contracts during the pandemic. We have contracts with customers at an opportunity for renewal, as well as for products, which tends to be a quick-term business. We do have pricing opportunity, and that's more the levers that we implemented during COVID. So, no, there's no sort of residual effect to your question of what's coming through backlog related to actions we took in the past. We'll always look at pricing opportunities. We have them with the advent of new products, including the D-Series, but that's just in our DNA.
Okay, that's great. The other one I wanted to ask is a bigger picture, looking at what's going on with the World Cup. Could you talk about how that's contributing to visibility and what you're seeing? And in particular, interested in your perspective on who's funding those investments, Fed, Metro, State, just any thoughts on what you're seeing and how that's going?
Yeah, sure. So we we are. Let's start with it's not being there's money available at the federal level. But remember that World Cup is not just a U.S. phenomenon. It's also in Canada and Mexico. The biggest deal that we've actually gotten to date has been in the Vancouver area. Network refresh, refresh of fixed video opportunities. That's what we're seeing. The other opportunity as it relates to the World Cup and some of the locations and discussions we're having. are the strategic investments we've made with both Brink and SkySafe in terms of drone and counter drone activity. Because what we realized when we were partnered with the Ryder Cup is our ability to feed live video and how we incorporate Silvis into those offerings as well, as I alluded to earlier on special temporary authorization of usage. There's a use case there to do that. And so those are the conversations that I think we're uniquely positioned to have with the cities. But most of that, what we're seeing to date is being driven, some federal grant money available, but largely being required to be planned at the local level and then executed at the local level. Thanks, guys. Thank you. Our final question today
Operator
is from the line of Louis De Palma with William Blair. Your line is now open. Jason, Jack,
Emma Hesch, good afternoon. How you doing, Louis? Excellent. One of Silvis's high-profile customers Anduril recently received a $1 billion order for Taiwan loading missiles. And we've heard of several other contracts for Silvis customers and customers specifically mentioning that they're using Silvis for their radios. And I was wondering, for the SILVA's guidance raise, is most of that associated with non-Ukraine deployments as, you know, this Taiwan potential order is non-Ukraine and there's been a lot of other non-Ukraine. But I was wondering, where's the guidance raise coming from?
As we've kind of alluded to, Louis, it's a mix of international and unmanned systems. to your point the taiwanese loitering munitions by the way just i'm always going to be loitering munitions are typically or fpp drones typically less likely to carry uh you know a higher tier uh radio on them um but that said i was out with uh met with had a really good meeting uh with with some of the leadership at andrel two weeks ago i tell you i was really first of all i'm really impressed with what andrel does and how they get product to market but i was so proud of Favik and his team, because when I went around their product salon and I looked and I was doing some quick math, and I think two-thirds of their products incorporate a Sylvus radio into their design. So we're really encouraged. We want to deepen that relationship. And I think with the funding we're bringing both from an R&D standpoint, and I think they realize our willingness to scale around the globe, the relationships we have, I think we have an opportunity to really deepen
in that relationship. Thanks. And video had a really strong fourth quarter and you've been able to maintain double digit growth for video at a very large scale. I was wondering for hospitals, schools and public venues, has there been an uptick in demand in response to just recent high-profile tragic incidents in which there were calls that some of these public venues didn't have like enough camera density. And so I was wondering, you know, what have you been hearing from customers in terms of the demand for your video systems? Yeah, it's a great question.
So I think, number one, camera density is important, but I think when people look to us, They're looking to us because they believe we're the leader in the AI-driven analytics that actually fuel what you do with the data, how you can go through the video footage that you have and make better decisions in a more mobile and efficient environment. But no, listen, the video team, we've been adamant about Mahesh's, first of all, has done a great job in terms of what he's built on our cloud Alta platform. But we're also, we also forgot people, we had a really good unity quarter in Q4, which is our on-prem business. Camera deployments for 25, in terms of camera counts, we're up slightly. We expect a better 2026 in terms of number of cameras fielded. And I think some of that's a phenomenon of what you said about we land a deal. And then what we typically see is they expand those networks. And that's something that we work with our customers on. So, like, I just think all things being equal, safety and security rules a day in the public domain as well in private enterprise. And I think we're in a good position to benefit from that.
And, Louis, the 10 to 11 percent that we outlook for 26 in video includes the continued acceleration to cloud. As Jack mentioned, our cloud-based platform, Alta, is leading the way. But the portfolio is also, through Mahesh's leadership, becoming more hybrid in nature. We're giving customers a choice, which we think is going to position us even better.
And the only thing I would add to that is that we launched generative AI capabilities last year in support of both Unity and our Alta solutions. And one of the key things that that's enabling is historically, when we think about video, it's largely security-oriented use cases. We're now transitioning also into safety and compliance-oriented use cases. So when you think about health care, when you think about some of these other key verticals, safety and compliance also become a significant element of why video cameras are needed, and the VMS is needed as a consequence, and all of that sort of ties in nicely to a growth story.
Excellent. Thanks, Mahesh and Jason and everybody.
Operator
this concludes our question and answer session i will now turn the floor over to mr greg brown chairman and chief executive officer for any additional comments or closing remarks
yeah thank you i look i just want to say thanks to everybody for joining us and thanks for the wide-ranging and robust questions uh to reiterate i like where we are as we sit here today heading into the year, the strong demand profile, strong pipeline, especially also like the strong liquidity profile and the robust cash generation and this flexibility that a great balance sheet affords us. I want to thank all the Motorola people, all the Motorola partners, but I also want to take a minute and thank Tim Yocum. Tim is transitioning to a critically important role in finance supporting our will-be, our command center business. He's been leading IR for seven years, and he's built a great team. He and I have been through a lot. I really value his candor, his leadership, his willing to roll up his sleeves. He's a great give-and-take guy. You'll be meeting Brian Piotrowski, who will be coming into this role and will formally announce next week, but we have plenty of time to transition. But Tim and team, you've done an awesome job. I appreciate you a lot. And I know you're not going far away, but I wanted to make sure that you understood how much I value and we value Tim Yocum and his leadership and look forward to strapping it in with Brian Fiatrowski, who I think, along with Vicky and, of course, Wigar, that you will enjoy. So thanks for dialing in. Thanks for listening. Talk to you in a quarter.
Operator
This does conclude today's teleconference. A replay of this call will be available over the internet within three hours. The website address is www.motorolasolutions.com forward slash investor. We thank you for your participation and ask that you please disconnect your lines at this time.