Ladies and gentlemen, thank you for standing by, and welcome to Pentair's First Quarter Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speaker presentation, there will be a question-and-answer session. Please be advised that today's conference is being recorded. I would now like to hand the conference over to Mr. Jim Lucas. Please go ahead, sir.

Thanks, Shelby, and welcome to Pentair's first quarter 2020 earnings conference call. We are glad you could join us today. I am Jim Lucas, Senior Vice President, Treasurer and Investor Relations. And with me today is John Stauch, our President and Chief Executive Officer; and Mark Borin, our Chief Financial Officer. On today's call, we will provide details on our first quarter 2020 performance outlined in this morning’s press release. Before we begin, let me remind you that any statements made about the company's anticipated financial results are forward-looking statements subject to future risks and uncertainties, such as the risks outlined in Pentair's most recent Form 10-Q, Form 10-K, and today's press release. Forward-looking statements included herein are made as of today and the company undertakes no obligation to update publicly such statements to reflect subsequent events or circumstances. Actual results could differ materially from anticipated results. Today's webcast is accompanied by a presentation which can be found in the Investor Relations section of Pentair's website. We will reference these slides throughout our prepared remarks. Any references to non-GAAP financials are reconciled in the Appendix of the presentation. We will be sure to reserve time for questions-and-answers after our prepared remarks. I would like to request that you limit your questions to one and a follow-up in order to ensure everyone has an opportunity to ask their questions. I will now turn the call over to John.

Thank you, Jim, and good morning, everyone. Please turn to Slide number 4 titled Executive Summary. This is certainly a historic time that we're experiencing, and the last few months have tried the patience of the entire world and Pentair. I would like to extend my sincerest sympathies to all that have suffered loss during this horrific global pandemic. I want to also thank all of our employees for their continued efforts to stay safe and protect each other. We're taking care of our customers and will continue to focus on delivering the best financial results possible. I also want to take a moment to thank our COVID-19 Crisis Response Team for all of their efforts to respond to this global challenge, and a very special thank you to all of our manufacturing employees for their tremendous commitment to our customers and to Pentair. They truly represent the spirit of our culture. I appreciate their dedication, courage, and their contributions to the first quarter results. We were very pleased to deliver adjusted EPS for the quarter that was above the high end of our prior guidance range, inclusive of the challenges from COVID-19 that initially impacted our business in China earlier in the quarter, and then globally toward the end of the quarter. We recently announced key hires for CFO and for our previously announced segment structure. First, I would like to welcome Bob Fishman, who will become CFO tomorrow, May 1, as part of an orderly transition for Mark Borin, who previously announced he would be leaving Pentair for another opportunity. Bob joins Pentair after a long successful career at MCR, where he was a central part of the company's transformation from a hardware and systems manufacturer into a software and services provider. We also announced the hiring of Mario D'Ovidio to lead our Consumer Solutions segment. Mario joins us most recently from Electrolux and brings a strong background from several consumer-influenced businesses focused on multiple channels. Mario will bring a growth mindset and a sense of urgency to our Consumer Solutions businesses. Jerome Pedretti, who has been with Pentair for nearly 15 years, will lead our Industrial & Flow Technologies segment. Jerome has held experiences at Pentair and has proven himself as a developer of talent. He also embraces our PIMS processes and culture, and we utilize his experiences to improve the operating capabilities of the Industrial & Flow Technologies businesses. Finally, we announced the elimination of the COO role, and that Karl Frykman will help oversee an orderly transition with Mario and will also work with me to the end of the year as a Special Advisor. I would like to personally thank Karl for his leadership and partnership over the years. Turning back to market demand, when we formally withdrew our quarter and annual guidance at the end of March due to lack of visibility, we're planning for significantly reduced demand throughout the remainder of 2020. We do not have clarity at this time around the potential impacts to each of our lines of business or when the markets will recover. Because of lack of clarity, we're taking appropriate actions to adjust our cost structure while still keeping a focus on the longer term as we expect that demand will eventually return for most of our businesses. Finally, we're focused on maintaining a strong liquidity position. Pentair has a long track record of being a strong cash flow generator, and our balance sheet is in a solid position. We understand that the remainder of the year will be a challenge with uncertainty. However, we believe that our strong operating culture and well-positioned businesses will eventually prevail over this pandemic and its impacts on the economy. Please turn to Slide 5 labeled COVID-19 update and focus. Our focus has been and will continue to be on the safety and well-being of our employees while also being mindful of serving customer demand to the best of our abilities. Our business in China and Southeast Asia saw considerable negative impact in the first quarter, but we did not see much impact in Europe or the U.S. until later in the quarter. While we have seen our operations in China return to more normalized levels, demand has not returned to China and Southeast Asia to levels before the pandemic. Outside of China, we have seen softening demand to start April, and we took actions to reduce the bottom-line impact of expected revenue declines. In the short term, we're focused on cost reductions in line with lower revenue levels. We feel good about our balance sheet, cash flow, and liquidity and believe that we are well-prepared to survive the storm. We remain focused on our long-term goals and strategy, and we will continue to prepare to take advantage of opportunities when business recovers. Please turn to Slide 6 labeled Consumer Solutions. I want to spend a few moments on our portfolio exposure and what demand trends we are currently experiencing. Consumer Solutions is a $1.6 billion segment comprised of our pool and our water solutions businesses. As you can see on this slide, Consumer Solutions is approximately 75% residential, and approximately 75% of the revenue serves installed/aftermarket base. Our pool business is a leader in the North American pool equipment business. There are approximately 5.5 million pools installed in the ground. Our dealers continue to operate in most geographies, and we expect the aftermarket business, which represents roughly 80% of our pool business, to see some short-term softness, but not to the extent that we might expect will occur in the new pool construction and remodeling parts of the business. While we had a solid start to the season in March, we have seen some softness to start April. We believe that inventory levels in the channel are in line with historic levels, but we'll be monitoring demand throughout the season. Our Water Solutions business is made up of components, residential systems, and commercial systems. Within our components business, we have not yet seen many changes within the important wholesale channel. Residential systems, which includes the Aquion and Pelican businesses we acquired last year, are somewhat dependent on in-home visits and retail traffic. While we have not yet seen a material drop-off in demand, there are concerns over consumer behavior in the short term. Finally, our commercial systems business has large exposure to restaurants and hospitality. They've seen significant slowing of demand, as expected with the closures of businesses in these industries. While we expect some short-term disruptions for our Consumer Solutions segment, we continue to believe that water quality will remain a key focus for consumers and other commercial businesses, and we anticipate this business will be well-positioned when markets eventually recover. Please turn to Slide 7, labeled Industrial & Flow Technologies. Industrial & Flow Technologies or IFT is a $1.3 billion segment comprised of our Residential and Irrigation Flow, Commercial and Infrastructure flow, and Industrial Filtration businesses. As you can see, IFT is a more diverse segment than Consumer Solutions, with approximately half of sales tied to various industrial markets. IFT does, however, generate approximately 65% of sales in the installed aftermarket base. Within Residential and Irrigation flow, we have seen some slowing among our distributors. This business is where we have some exposure to agriculture, and while the OEM exposed business is down, our aftermarket business is performing better than it did a year ago. It is important to note that the majority of the Residential and Irrigation flow portfolio consists of products that are necessary and tend to be less discretionary purchases. Our Commercial and Infrastructure Flow business manufacturers larger engineered pumps; it tends to be a backlog-driven business. Our commercial businesses have seen some slowing of orders, but backlog has not yet been impacted. Within infrastructure, which is the smaller piece of this business, we're seeing strong backlog, but we'll be watching orders for any signs of slowing given this is a long cycle business. Our Industrial Filtration business is comprised of a number of product lines that serve a wide variety of applications. For instance, we have a strong niche in beer membrane filtration, and other components of the beer industry. We also have a sustainable gas business that recycles CO2. We continue to feel comfortable about our overall portfolio given our large installed base and limited industrial manufacturing exposure. Our products are solutions that help customers solve needs and will be prepared to serve demand when it returns. I'd now like to turn the call over to Mark Borin to discuss our financial position and our results in more detail.

Thank you, John. Before discussing the business, I want to first welcome Bob to the team and I feel proud to be leaving a strong finance and IT team as I move on to the next chapter of my career. It is hard to leave after 12 years with Pentair, but I believe the company is well-positioned and will emerge from this current situation stronger as a leading water treatment company. Please turn to Slide 8 labeled cost structure and actions. This chart is to help illustrate our cost structure and the levers available to us as the top-line visibility remains challenged. Materials is our biggest cost at approximately 40% of sales, and it is the one piece of our structure that is truly variable. We're engaged in a number of supplier negotiations to continuously look for opportunities to further reduce input costs. The rest of the cost structure has variability but requires actions on our part, and many of the actions come with costs and consequences. In the short-term, we will look to drive manufacturing labor reductions in line with volume declines with temporary measures such as furloughs to keep as much of the team intact for the eventual recovery. Although a significant portion of our overhead is fixed, we are focused on deferring and reducing non-labor outside spending. We're targeting overhead reduction at roughly half of the potential volume drop. On the operating expense side, we have implemented hiring freezes and we’re driving significant savings from delaying, reducing, or eliminating purchase services and travel. There are other costs to pursue depending on the extent and level of the volume decline. We also recognize if the decline is expected globally in the second quarter and carries over to the remainder of the year, then sales and management incentive plans may not pay out at planned levels. We're taking necessary actions in the short term to mitigate the expected top-line decreases and we'll watch closely for signs of stabilization before looking to pull additional levers. Our goal is to manage through this environment to the best of our abilities while doing what we can to prepare for an eventual recovery. Please turn to Slide 9 labeled balance sheet and access to liquidity. With liquidity in focus, we want to spend a few minutes highlighting why we feel comfortable with our financial position. As this slide illustrates, we do not have any meaningful debt maturities for the next few years. We ended the quarter with $169 million in cash and $326 million available under our revolver. Given the seasonality of our pool business, we tend to use cash in the first quarter, and our second quarter tends to be our strongest cash-generating period, given the collection on the pool receivables. We do not expect that trend to change this year, and therefore we anticipate our financial position strengthening even further as the second quarter progresses. We ended the first quarter with a leverage ratio of 2.1 times, which is well below our 3.7 times covenants. Given the dramatically changing environment, we have lowered our capital expenditures forecast by over 10% for the year. During the first quarter, we repurchased $115 million of our shares. However, we suspended the buyback during the quarter and are currently choosing to remain on the sidelines as we focus on our strong liquidity. Please turn to Slide 10 labeled balance sheet and cash flow. This is our standard slide we present each quarter. On the left-hand side of the page, our free cash flow improved rather dramatically from the comparable period last year. As we highlighted on our fourth quarter earnings call, we did see some timing issues around payables at the start of 2019. But we believe that this year's performance is more reflective of our normal seasonal pattern. The right-hand side of the page highlights our debt position at the end of the quarter. While we covered our liquidity position on the previous slide, we would point out that we have a healthy mix between fixed and variable debt; our average borrowing rate for the quarter was a very respectable 2.6%, and we ended the quarter with 14.4% ROIC. Overall, we feel our balance sheet is strong, and while the outlook for the P&L in the near term is a bit challenging given the lack of visibility, we believe that our balance sheet is well-positioned to help us navigate through these uncertain times. Please turn to Slide 11 labeled Q1 20 Pentair performance. For the first quarter, overall sales grew 3% and core sales also increased 3%. Segment income grew 13%, return on sales expanded 140 basis points, and adjusted EPS increased 21%. This performance was helped by positive sales mix, price costs, and productivity. Below the line, we saw an adjusted tax rate of 16%, net interest other expense of $7.5 million, and our average shares in the quarter were 168.7 million. Please turn to Slide 12 labeled Q1 '20 Consumer Solutions performance. Consumer Solutions saw sales increase 9% with core sales growing 7%. Pool grew at a low double-digit rate against an easy comp and more normal weather pattern. The pool season appeared to start off more positively this year. And as John alluded to earlier in the call, it seems anecdotally that pool owners who are sheltered in place are opening their pools perhaps a bit earlier than normal. Our Water Solutions business grew high-single-digits in the quarter as positive acquisition contribution helped offset sharp declines in China and Southeast Asia that were impacted by the global pandemic. Within the larger U.S. market, demand had not begun to fall off at the end of the quarter, and we are monitoring trends closely. The segment had strong segment income performance growing 13% year-over-year, and ROS expanded 80 basis points to 21.8%. We are pleased with a strong start to the year by Consumer Solutions, but we expect that this will reverse course in the second quarter. While we plan to manage the cost structure accordingly, we remain focused on the long-term opportunities for the segment. Please turn to Slide 13 labeled Q1 '20 Industrial & Flow Technologies performance. IFT reported a 3% decline in sales with core growth down 2%. Residential and Irrigation flow saw flat sales performance, as positive pricing and a still healthy professional channel was not enough to offset weakness in agriculture and retail. Commercial and Infrastructure Flow experienced a mid-single-digit decline in sales, as some of the backlog-driven business was negatively impacted by COVID-19 related delays. In addition, we continue to focus on improving internal delivery rates for this business, but overall backlog remains solid and we are monitoring the order book closely. Industrial Filtration saw sales decline low-single-digits due primarily to global delays and global projects. Similar to Commercial and Infrastructure Flow, this is a backlog-driven business, and we will also be closely monitoring the order book for the business. Segment income was a positive story with a 9% year-over-year increase and ROS improved 150 basis points to 13.9%. While its mix of businesses will create some near-term challenges for IFT, there remain a number of self-help opportunities that we remain focused on intently. I would now like to turn the call over to John to discuss our assumptions for the rest of 2020.

Thank you, Mark. Please turn to Slide number 14 labeled 2020 current planning assumptions. While we have suspended our guidance until better visibility returns, we wanted to provide some of our current planning assumptions to help you understand how we're approaching the outlook for the remainder of the year. First, we are planning for a recessionary environment. Forecasts call for double-digit declines in GDP in the short-term, and it's hard to imagine that we would be immune from these external forces. While we have some businesses that may fare a little better than others, such as our pool and water solutions businesses, other parts of the portfolio might see more significant near-term headwinds. As a result, as Mark highlighted earlier, we are aligning our costs with a lower expected value. We do have additional cost levers to pull if necessary, but we want to be thoughtful in pulling any of these levers too soon. We've made a number of significant investments to better position our Consumer Solutions business, and while we may delay some of those investments, we do not want to cut them off altogether. Our Pentair employees have been a big part of building our businesses. And I would like to keep our talented teams in place. I'm hopeful that we can weather the storm and aggressively pursue opportunities in our segments as the economy recovers. As Mark highlighted earlier, we feel our liquidity is in a very strong position. We have historically been a strong cash flow generator, and I believe that we're well-positioned financially to weather this uncertain environment. Finally, our goals remain on protecting our employees, customers, and our businesses. We will continue to optimize our free cash flow and liquidity and we expect to deliver the best financial results possible in the near-term, while focused on our longer-term strategies. Before I turn the call over to Shelby for Q&A, I want to thank Mark for his partnership with me since 2008 and his tireless dedication to Pentair. I'm sure when Mark said he would stay to oversee a smooth transition, he never envisioned a quarter like this. I'm very excited to have Bob on board and he and Mark are driving a seamless transition. I'm very confident that Bob will be a great replacement for Mark, but I'm still losing and will miss one of my best friends. I wish you all the best, Mark. You truly deserve it. I would now like to turn the call over to Shelby for Q&A after which I will have a few closing remarks. Shelby, please open the line for questions. Thank you.

Your first question comes from Josh Pokrzywinski of Morgan Stanley.

Hi, good morning, guys.

Good morning.

Well thanks. How are you guys doing?

Good.

Excellent. So I guess just first question anything that you can share with us, John, on exit rate, any kind of shutdown impact, impacting the commercial and hospitality level? Just trying to get a sense of maybe kind of the snap the line impact on demand today?

Yes, Josh, I mean clearly we thought we were going to have a Q1, and quite frankly, it would have even been better than it was given the fact that we had at given times five factories that were completely closed, and we were working through all of the global challenges around the shelter in place or the orders, country-by-country. So as I'm sure many companies have already shared, that became a little bit disruptive. Really proud of the teams about how they moved to create the social distancing and get most of our factories up and running because we didn't see supply chain disruptions very much, but we did leave a little bit of backlog heading into the quarter. We did see starting April that the order rates are declining. And as I mentioned in my comments, we're not going to be immune. I think the fact that most global restaurants, hospitality, etc., closed, it's going to take a while for our distribution channel to balance that inventory need. One of the things we did learn though is that when these restaurants come back and open up, they're more likely to change those cartridges out for our water filtration unit. So that's the visibility we need to actually be able to call it. But across the portfolio, as we started April, we certainly started to see order declines and revenue declines.

Got it. And maybe just a follow-up that might be a little bit easier to point to, anything in the portfolio or any sites that are closed as non-essential as we sit here today?

Right now, all of our factories are open. The degree of open and degree of capacity varies obviously, Josh, but right now we have 100% of our facilities deemed to be essential and therefore available to produce product.

Your next question is from Jeff Hammond of KeyBanc Capital Markets.

So really understand that the guidance pull but just trying to get a better sense of kind of April trends, as we and I don't know if you can go through either by business, what you're seeing in order of magnitude or what's proving most resilient versus most challenged as you look across the board, just trying to get a sharper more granularity there.

Yes, Jeff, I appreciate the question. I'd answer it a couple of ways. First of all, we're a global business, as you know, so everything's in a very degree of response to what's going on with this pandemic. I don't think April's a great month to judge anything on in general just because it's a very short month; it's got some holidays in it. But if I put it in context, I mean nothing was immune from an order softness, even including our pool business. As we mentioned in our comments, I do think while we believe our pool business is likely to hold up through this at least Q2 because it is a key season and we do think those in-ground pools are going to be serviced, we do think that we're going to see a slowdown or push-out as some of the remodeling or the new pool builds as people monitor their spending. So I would just say overall, we saw a pretty sharp decline in April to start. We think our steepest decline for the year will be Q2. That being said, we also have the season for most of our businesses that might help mitigate it. So we're in an observe mode here for the next week or two as we watch orders and the order patterns. Also, as we make sure that we're checking beyond our distributors into the sell-through into the channels, because that's key for us as what's tapping the sell-through to the consumer and then we can make our decisions on what we think the buy is going to be for the rest of the year.

Okay. And then so you mentioned pool is maybe one of the more resilient ones what specifically are seeing the sharpest declines into April?

I would say things like Ag OEM where we have the OEM offerings or we have into maintenance or equipment builds that would be on the sharper side, but they're here in the sort of like a 20% decline kind of range.

Okay. Regarding the Industrial segment, the margins appear to be strong. If there were to be a 10% to 15% decline in that business over the full year, how resilient might the margins be, and what should we consider regarding decrementals?

We're thinking mid-30s.

Your next question is from Steve Tusa of JP Morgan.

Sorry that that last answer was that for kind of total company what you would target for, what was that decremental margin comment again related to?

I would say the question was specifically to IFT, but I would say it would be relatively the same across both ends of the portfolio. And so that's both the total company and an IFT response.

And that's for 2Q or that's for like total year?

I would say if you look at the revenue for the total year, I think that would be the relative expectation we would have. So sales minus material, and then mitigated by cost actions to get to somewhere around a mid-30s decremental.

Are you implementing any cost measures? Are you making structural changes? Will we see an increase in restructuring, or are these more temporary actions like furloughs while waiting to see how volumes develop?

Yes, our actions right now have been limited to trying to pace the manufacturing labor in accordance with the volume declines and utilizing furloughs in those particular areas to make sure our employees are well taken care of and be there when the volume comes back, as well as aggressively attacking purchase services and obviously getting benefits from things like P&ED and no trade shows for the remainder of the year, Steve. So that's been where we are today, which has been a cash focus. We have not yet looked at those 2008, 2009 levers; those are the ones that we're talking about would be the next lever to pull or any permanent reductions. That would be based upon how we see things start to uncover here as we work our way through Q2.

Got it. Okay. And is there a revenue decline that kind of breaks those decrementals like if revenues are down, I know Lennox talked about if revenues are down greater than 20% that they're decrementals kind of go to hell are you, a) is there like a level of revenue that you're thinking about that like hey, all bets are off on kind of those decrementals for you guys?

I think you probably gave a pretty good answer there that once you get up to that like mid-20s, then I think our decrementals start to get worse, right? I mean there's a level one of actions we're taking right now, we feel very confident. If volume continues to get challenged, we take that next set of actions and can still hold those decrementals. But yes, when you start, if you got up to like a mid-20 number, I think the decrementals would start to get worse. I don't see that at the moment; I don't see that happening in the long-term. And so what we’re really looking at is where are the longer-term order rates and where are the longer-term sell-throughs for our products, and then have more visibility of product line by product line, what we think the impact is going to be, not just for 2020, but what we think a potential recovery could be into 2021. So I mean, really what we're doing is trying to position ourselves as best for how we recover.

Right. And what are you seeing so far in April in the pool business?

Sell-throughs have held up through the visibility that we have, not to our original forecasts, but we're doing relatively okay. But as I mentioned, I would be concerned as we proceed here through Q2 and Q3 that we start to see a slowdown or a pullback in the new construction build side or the new remodel which is a much higher price tag for the end consumer.

Got it. One last one for you. Inflation has been kind of a stubborn drag for you guys. Any potential relief there? And then on free cash flow, can you guys kind of as volumes go down, can you translate that into better cash release some working capital?

Yes. So first just on inflation, as we talked previously, certainly see that moderating this year and continuing to just focus on kind of that price cost being more neutral and not being the headwind that has been in the past so and looking for opportunities to mitigate continued inflationary pressures. So pursuing those things pretty aggressively. And then on the cash flow side, that's certainly the way we would think about it as well as looking for opportunities on the working capital side to help us further, further improve the overall cash flow performance. But keeping track of it as you would expect, really, really close monitoring of our customer receivables and ensuring that we feel comfortable that those are continued to be credit-worthy. And those are going to come in as planned, managing and monitoring our payables. And then being opportunistic if necessary, to the extent we see places where we can help customers. We haven't seen a significant amount of that yet. But if opportunities come up where we need to help customers or work with our suppliers, we're certainly going to look at that as well all within the context of managing our own liquidity, which as I said in my comments we feel very good about.

Your next question is from Brian Lee of Goldman Sachs.

Good morning, not to beat a dead horse here. But just on the pool business, know a lot of focus here just around the run rates and sort of activity levels you're seeing just because it's such a big piece of the business for you. And it sounds like it's been more resilient here at least in the early part of this COVID crisis. Would you say that it's actually been tracking better year-on-year, even through the month of April? I know you're saying there's some slowdown, but the comps from last year, at least for the early part of Q2 are pretty solid. So wondering if you're still tracking better to that degree in the pool business?

I'd say no. I mean, I just clearly share with you where we are. I mean, the sell-through to us matters because it's ultimately an indicator of how our distribution channel is going to prepare to support the dealer channel for those views and held up, like I said, for the most part. But we expect that as we move through Q2 and head into Q3 that we're going to see the order rates decline, primarily around servicing those new pools or remodel pools. That's the working assumption right now. So I would say as we head into Q2, I don't think this pool business will fare better; it's not going to be immune to a year-over-year headwind.

Given the nature of our business, much of it through distribution, we would expect to see kind of price continue to read out. A lot of that price has already been put in and so it's in place. And it's at lower levels, again as I mentioned earlier, lower levels than we saw in late 2018 and into 2019. But continue to expect to see kind of price readout and again offset inflation.

And I think if we thought about price adjustments as we head into 2021, that's probably where you'd see less of an increase if things continue the way they were.

Your next question comes from Joe Giordano of Cowen.

I apologize if you touched on any of these things in your prepared remarks, I had some issues getting into the call, but can you talk about the spending that you're going to plan on doing for some of the new tech enabled parts of the consumer platform like how does that change in an environment where you're managing cash and there might be slower adoptions of these things as consumers are a little bit weaker? So can you just talk about how you're thinking about those businesses going to help, how kind of fundamental they are to the forward view of the company?

Yes, so just to put in perspective, the big consumer enabled investment we're making across Consumer Solutions is really the front-end win capability to be able to create a digital lead and to be able to transact that lead all the way into a collection. That project is ongoing; it will be completed by the end of the year. But order of magnitude, think about a $3 million to $5 million kind of cash flow spend there, so not sizeable or significant in any one quarter and certainly something that I want to get after because of the impact it has in the business. There's natural delays in spend things like new product developments; those are going to delay even if I didn't want them to because our lab capacity is not yet back up to 100% and a lot of new product designs are being pushed a little bit, at least a quarter to the right. As I mentioned, the trade shows, the marketing activities, etc., they're going to have a lot less impact. And so they're easier to moderate the spend on as we think about the investment cycle and the value of that investment. So I mean I think the only one that I'm keeping going really is our web-enabled, and I think it's important that we continue to build our brand and lean into this as a water expert and a Consumer Solutions leader and that that's really just that web capability, which I think is pretty modest given our overall cash generation.

And how you're thinking about the pacing of like once economy is open, how willing are people going to be to have people in their house, so how fast do commercial facilities start ramp-up like I know you're not giving forward guidance but how you guys kind of framing that out once kind of orders are lifted?

No, you got it right. And in my remarks, I said our Consumer Solutions water business or Water Solutions has several different channels. There's the traditional lead generation, which would be more localized in nature; health probably not going to state fairs to do that business, or kitchen and bath shows, but you're still doing direct mail. We're seeing a lower response rate as far as the overall customer asking people to come and do the water filtration installs. That being said, we have a higher yield of the people that are asking to the actual convert. So, less quotes but overall a higher percent of those quotes turning into sales. And that's what we're monitoring here as we move through. I mean other industries are dealing with this too. I think we're just moving to contactless visits, training our employees to not touch things while they're there, looking at wearing masks, all those types of things to prepare for a safety environment. So we'll see how that unfolds in the next couple of quarters; that's really where we're at, Joe.

Okay, and just last for me, I'm just done. Can you touch on the productivity you saw in consumers this quarter being a little bit light?

Yes, I would say primarily two things: mix of business. As I recall, I mean both businesses did fairly well. We did have some challenges to get product out in our pool business. We continued some of those investments, as I said, but we also had to move to the shelter and place expectations primarily in China first where we had China shutdown. And so across all of our factories even though we were up and running, between social distance measures and the types of things we had to do to keep those factories running, we certainly weren't at 100% of our expected productivity yields.

Your next question is from Andy Kaplowitz of Citigroup.

John, can you talk about your China and Southeast Asian business in particular, you had good momentum going into the pandemic. You mentioned you're back online, but demand hasn't recovered. So where is it versus pre-pandemic demand and is there any more color you can give us in the shape of the recovery? Is it UV? Anything more that you can give us there?

Yes, I can. I'm very interested in how things develop, especially since they were the first to return to normal. However, even though restaurants in China are reopening, the traffic levels are far from what they were before the pandemic—perhaps only a third to 50% of previous numbers. This also applies to residential and retail transactions, where people used to visit stores to view products before ordering online, but that traffic is also significantly lower than it was pre-pandemic. While our operations are back up and running, we're seeing a gradual recovery in demand, but at a slow pace. I can't forecast when we will reach pre-pandemic levels, but it is slowly improving.

That's helpful. And then if I look at your food and beverage filtration business around the world, not just China obviously, you talked about it falling off significantly, when the shelter in-place initiatives ramped up, has that rate of decline stabilized yet outside of China and how much overall exposures do you have to that particular filtration business?

Yes, there are a few key points to note. In the filtration sector, our focus is on pure membrane filtration components for dairy and beer, as well as CO2 recovery for sustainability. This enhances productivity and efficiency in the Industrial Filtration segment, which is performing relatively well, especially as beverage consumption is increasing globally. On the other hand, the Consumer Solutions side, particularly water filtration for hospitality sectors like hotels and restaurants, has faced significant challenges. While we anticipate some recovery as regions begin to reopen, I believe it will take considerable time to return to pre-pandemic levels.

Your next question is from Saree Boroditsky of Jefferies.

Thanks. So you suspended your share repurchases on lower CapEx in the quarter. Could you just talk to how you're thinking about capital deployment in this current environment? And what would be unique in the market in order to start lifting these restrictions?

Sure. As I talked about, we're really a very strong focus on liquidity and maintaining our liquidity in light of the uncertainty, so we're going to wait and see with respect to share repurchases and just how we deploy and utilize our capital. So really pulling that back and sitting on the sidelines and waiting to see how things play out. We continue to pay our dividend and that's something that's very important to us. So we'll continue to look at that as well. But that would be something that we would see as a priority, as we think about how we're allocating and spending our capital.

And then you highlighted material savings as one cost stuff that you're targeting. Could you provide some color on how your conversations with suppliers are progressing and are you getting any pushback there?

Yes, a couple of things. I mean I want to be clear. As far as direct sourcing savings, we're expecting inflation to moderate, but I haven't put a lot of savings into the forecast regarding that just because of the length of time it takes to realize. What I was talking to is purchase services, more discretionary spend or outside purchased services. And listen, we're not the only company doing that. So delaying, deferring, and eliminating is really what we're doing there. So it's not really supplier negotiations, more of our choice not to spend.

Your next question is from Deane Dray of RBC Capital Markets.

Hey just wanted to wish Mark all the best and a welcome to Bob when he starts, I think you said, tomorrow.

Well, he will officially be there tomorrow. He's been here for a while.

He's been here for two weeks and he's intently listening to this call.

And he's listening on this forecast. He owns this forecast. And he's been a big part of it. So thank you, Deane.

That's good to hear. All right. So first question, I guess I'm qualified as one of these high quality problems to ask because I'm still kind of unclear. Why did you pull the first quarter guidance when you ended up with what we would consider a high quality beat? You pulled the guidance in right towards the end of March so you probably had a good sense of how you were going to shake out in the quarter?

Yes, I appreciate your question, Deane. Here’s where I stand. We manage large facilities, particularly at support pool, which is a significant part of our overall revenue. When the state shelter orders were issued and there was confusion about what was considered essential, I felt it was necessary to withdraw the guidance because circumstances could change rapidly and impact Pentair's earnings and disclosures. Ultimately, we managed to navigate through those challenges better than I expected, and we shipped more products than I anticipated. That sums it up.

That's real helpful. And just on that theme, because we were watching this carefully regarding which businesses states were saying were essential, and it wasn't clear whether pool servicing was going to be consistently considered essential or not like in Connecticut, it was in parts of New York and not the whole state, it was not. So where does that stand in terms of state-by-state? I will not go through them all, but just are they all now considered essential or are there pockets where it's not?

I would struggle saying all. I think we're well into the 90% type of range where our pool dealers are sharing with us that they're servicing pools in their particular areas, and probably even higher than that, and pool turns green if you don't do anything with it. It's also an outdoor backyard type of activity. So I think they've been able to work through that relatively well-being. But we're in constant contact with that channel that channel is reporting that they're back servicing pools for sure.

Yes, we agree. We think that's well-positioned. And then last question is I know it's not a big piece of the business but on the municipal side, what's your sense of the muni-budgets over the near term? A big chunk of your businesses break and fix that tends to be really resilient, but in terms of projects, there's usually a delay before munis start pulling back, but is there anything different this time? What's your expectation?

I think it's lack of visibility right now, Deane. I mean one hand you would say in your gut, that states are going to be challenged certainly for budgets and tax revenue. And they're going to see a compression of the overall tax revenue and how to spend it. So you'd say that would be a negative potential headwind that would start to unfold in Q3 and Q4. In the same sense, a lot of these states and the federal government are talking about infrastructure builds to try to get people working again. So I don't know yet. And that's a big part of the lack of visibility that we're referring to. So we're monitoring the backlog. We're monitoring the orders. It is a break and fix for the most part, Deane. But that's the one that I really have no visibility into at the moment.

Your next question is from Nathan Jones with Stifel.

I'd like to start on channel inventories outside of pool; I think you said on the pool business you think the channel inventories there are okay. But could you comment on the channel inventories outside of pool, any expectations you have for destocking and what kind of impact that could have on the top-line over the next two, three quarters?

No, I really don't have the specificity except everything looks more normal, Nathan, it doesn't walk out of line. That being said, we don't yet have all of that visibility around the sell-through into the dealers into the channel. And one of the things we'll be monitoring. One of the areas that I would envision the inventory being slightly high, and I don't mean by a lot, but a little bit would be in the foodservice area where if we think about our revenue streams as we exited the quarter to where we are and what mode that channel is in right now. I think these inventories in the channel will service the startups and will have that slower ramp-up in that particular business than we will in most of the others.

Fair enough. A follow-up on that productivity question from earlier. With volumes likely to decline ahead here, does that put pressure on your expected productivity numbers for the year? If we take out discrete events like having to close down a facility or something like that and the impact that could have? Or are you able to accelerate productivity actions to make up for that, just how you're thinking about productivity in a declining volume environment?

No, you're correct that it creates pressure. If you don't reduce costs in labor and overhead at the factory, you'll end up with excess inventory, which typically presents challenges and impacts recovery. This is an area we are particularly focused on. We also learned from past recoveries, especially during the downturns in 2008 and 2009, that valves and controls require the most attention. If you don't manage costs on the input side, you may not see immediate effects on the profit and loss statement, but it will eventually reflect in cash flow. This means you won't benefit as the market recovers. It's crucial to align manufacturing costs with decreased volume, and this should be based more on orders than sales data.

Okay, I've got one more. I'm going to have one more crack at the top-line question because we don't have a lot of historical data about these businesses and how they've reacted in recessions. You said you're preparing for a recessionary environment. Can you give us any color on what these businesses have typically seen in a recessionary environment? And whether it's a reasonable expectation for this time to be shorter and sharper than historically?

Nathan, I have all my notes in front of me. I'm not going to provide guidance on revenue, even if you ask in a different way. The challenge we face is unique; this is not comparable to anything we've experienced before. People often reference the 2008/2009 recession or the year 2000, but which recession are we really considering? It's important to remember that our business has significant residential exposure. During the 2006 to 2008 period, we saw housing starts at two to three times the normal levels, and there was inventory that needed to be worked through. Today, however, the situation with housing is different. The pandemic has led to people staying home, job losses, and uncertainty in consumer spending. Until we gain clarity on these spending patterns, it’s difficult to predict when demand will return across our businesses. This is why I can’t provide you with a specific number, Nathan.

Your next question is from Scott Graham of Rosenblatt Securities.

Yes, hey, good morning, and good luck to you, Mark.

Thanks, Scott.

Thanks, Scott.

So I'm going to beat that dead horse a little bit further. I'm sorry, but that's the best way. So we are April 30 and we're kind of the first month and you were kind of giving us some order rate numbers as sort of we turned into April, I guess I was curious to understand that the use of the word sharp, which we're just trying to hang on to anything here to try to make our models work, essentially. And then you turned around and you the first place you went to was Ag which is a very small business and you said down 20; down 20 doesn't feel sharp to me, maybe that's to you, but if Ag OEM down 20 in April on orders, are you suggesting that that was the worst business model?

That seems significant. It feels significant to me, particularly considering the first quarter we experienced, Scott. It's important to note that we are observing an increase in orders throughout the first quarter. Despite the pandemic affecting different regions worldwide, we still witnessed robust demand up until the last couple of weeks in March. Even then, we continued to see orders coming in. It was uncertain whether customers were purchasing inventory in anticipation of supply chain disruptions. However, looking at April, it appears that most people have thoughtfully considered how to respond to stay-at-home orders and overall volume and demand. Like us, if we expect a decline in the second quarter, shouldn't we align our manufacturing accordingly and proactively manage it as many of our customers are doing? While you've indicated a potential range for Q2, I believe April doesn't yet show any clear patterns or trends. As we move into May and June, we should gain much clearer insights, especially since this is typically our peak quarter of the year, Scott.

Yes, no understood, understood that was great additional color. Thank you. Just one other question. And I'm hoping you can connect these thoughts maybe very simply. You have in your decremental of 60, and that's with no cost actions. And you're now alluding to a sort of mid-30s number. So can I take that to mean that that line, that connection is very simply all of these variable cost actions that you're doing because obviously, you're not doing anything structural yet, is that how you get there?

Yes, yes.

I told you, it would be simple. Thanks a lot, guys.

Thank you, Scott.

Thanks, Scott.

Your next question comes from Julian Mitchell of Barclays.

Hi, good morning and I'd like to give a thank you to Mark for all the help. Maybe just my first question around you've mentioned that several times the issues in the hospitality and restaurant sector, maybe just size those for us in terms of Pentair kind of firm wide. How large is that piece of your end-market exposure where you're most worried about a sluggish recovery? And then could you just remind us or update us on the status of organic sales trends within Aquion and Pelican and how satisfied you are with their integration to date?

Yes, so 6% of sales roughly would be that commercial food service revenue for overall Pentair. Most of that tied to cartridge replacement, or aftermarket replacement. We'll call that the predominant 75% to 80% of it, and the 20% maybe on original equipment install. As far as the second question, yes, very happy with both of the acquisitions for different reasons. So, as a reminder, what we like about the Aquion acquisition was it made softener systems and POU systems, and that systems integration and capability is something we're excited about as we start to brand it Pentair and Pentair Water Solutions and offer it to a broader channel set. This front-end, though, is an affiliated channel. And that affiliated channel primarily works through Home Depot, and the traffic in Home Depot is not there to demand or ask for those leads. And also a lot of those leads come from larger appliance purchases where softening the water is kind of critical. So let's say we've seen a drop-off in the demand on that front-end of the channel. Opposite story, the Pelican Water Solutions where we do our own direct lead and we market and we can market on digital media, things like Facebook, I see us on LinkedIn, etc. Those are different channel dynamics. And as I mentioned earlier, even though we're getting less leads, we're converting those leads at a higher rate, meaning we have a much more interested party to gain. So the revenue up on the direct channel is up significantly, I mean it's in line with what we expected. And on the other side, we have seen a fall-off demand because of our retail traffic, as I mentioned, but we're happy with the systems capability that it brings. And that's why I want to continue to invest in the front-end of the channel because I think if we're doing our lead-generation and we're converting that into our systems and the things we're selling, we gain that higher margin but we're also controlling our own destiny. And so that's why I'm excited about seeing through the Water Solutions piece.

Thank you very much. And just my follow-up question, you'd noted that the sell-through of pool product has been good so far in Q2. And I just trying to hone in on that sell-in, there was a company this morning also in the sort of building products arena focused on tools. They talked about double-digit sort of point-of-sales increase in April but their sell-in into that market could be down 30% or so. So enormous disparity between the sell-in and the sell-through. I guess what I'm looking at Pentair. Am I right in thinking that there is a large disparity, but perhaps not on the scale of what that tools company had mentioned they had seen in April?

Yes. I think you're thinking about it, right. I think the magnitude is a lot less than Tool Company. But that is exactly where I'm at meaning I think the sell-through to the channel remains positive, I would expect us to be in a sell-in negative not because there's extra inventory today but because that channel is got to anticipate the falling demand as it looks forward into the new pools and remodeled pools. I think they'll moderate their orders until they see that that part of the market continues to unfold.

Steve Tusa of JP Morgan has a follow-up question.

Hey, guys, sorry. Did I say you had no basically no disruption from the kind of plant shutdown in California?

I did not say that. So thank you for the clarification. What I said was at one point we were shut down or told to shut down. We deemed ourselves essential, got backup online, obviously, not at full capacity. Quite frankly, Steve it was, as I mentioned, having backlog and pass-through at the end of the quarter which is not a normal pool that is actually a facility in which we have backlog and past dues still due today.

Okay. So would there have been any significant impact to the quarter?

There would have been at least another $10 million of revenue from that one plant alone.

Thank you for addressing that. Many companies are trying to maximize this opportunity, and we appreciate you incorporating it into your results. Thanks for the clarification, and best wishes for the second quarter.

Thank you.

Thanks, Steve.

There are no other questions in queue. John, do you have any closing remarks?

I do. Thanks, Shelby. Thank you for joining us today. I want to take a moment to remind everyone of our long-term strategy, which remains unchanged. We believe we serve large and stable end markets, especially within our Consumer Solutions segment. Our pool business has a proven track record, and we believe we're positioning our Water Solutions businesses to help consumers and businesses address their water quality needs. We still see several growth levers in the long term. Our 2019 acquisitions of Aquion and Pelican bring us closer to the consumer, and we continue to invest in building our digital capabilities and new product pipeline. Additionally, we're accelerating PIMS to help fund many of our growth initiatives. We have focused and will continue to focus on disciplined capital allocation. We began with our commitment to maintaining our investment-grade ratings. We've increased our dividend for 44 consecutive years and are proud to be a dividend aristocrat. We expect to continue using our strong cash flow to fund the most attractive growth opportunities. Before I turn the call over to Shelby for Q&A, I want to let everyone know that we are navigating these uncertain times together, and I wish the best for all of our employees, customers, and shareholders. Thank you for your continued interest. Shelby, you can conclude the call.

This concludes today's conference call. Thank you for your participation, and you may now disconnect.