Good day, and welcome to the SoundHound Second Quarter 2023 Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speakers' presentation, there will be a question-and-answer session. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker, Mr. Scott Smith, Head of Investor Relations. The floor is yours, sir.

Good afternoon and thank you for joining our second quarter 2023 conference call. With me today is our CEO, Keyvan Mohajer; and our CFO, Nitesh Sharan. We will begin with some short remarks before moving to Q&A. We'd also like to remind everyone that we'll be making forward-looking statements on this call. Actual results could differ materially from those suggested by our forward-looking statements. Please refer to our filings with the SEC for a detailed discussion of the risks and uncertainties that could affect our business and for discussion statements that qualify as forward-looking statements. In addition, we may discuss certain non-GAAP measures. Please refer to today's press release for more detailed financial results and further details on the definitions, limitations, and uses of those measures and reconciliations from GAAP to non-GAAP. Also note that the forward-looking statements on this call are based on information available to us as of today's date. We undertake no obligation to update any forward-looking statements, except as required by law. Finally, this call is being audio webcast in its entirety on our Investor Relations website. An audio replay will be available shortly following today's call. With that, I'd like to turn the call over to our CEO, Keyvan Mohajer. Please go ahead, Keyvan.

Thank you, Scott, and thank you to everyone for joining the call today. In Q2, we started our second year as a public company. With our first full year coming to an end, we are happy to have reported over 80% revenue growth on a trailing 12-month basis. We ramped up our innovation cycle and at the same time, gained efficiencies across the Company as seen in the 50% year-over-year adjusted EBITDA improvement in Q2. Over the years, we've demonstrated our track record as a leading innovator in AI. This is one of the main reasons we've been able to attract strategic investors like NVIDIA, Samsung, Tencent, Hyundai, Naver, HTC, VIZIO, Foxconn, Oracle, and others. While some organizations have spent billions of dollars trying to build voice and conversational AI technologies in-house, we were able to do that with a fraction of that investment with our creative innovation and focused dedication. As a result, our voice AI powered millions of cars, TVs, apps, and IoT devices, generating billions of successful user interactions each year. Because of our roots in deep science, over the years, we've created groundbreaking advancements in voice AI from Speech-to-Meaning, Deep Meaning Understanding, Collective AI, Dynamic Interaction, and our CaiLANCaiNET framework, and globalized them in dozens of languages. As an example of another recent innovation, we introduced SoundHound Chat AI for automotive. This combines our proprietary voice AI with the latest generative AI built from large language models. In our view, SoundHound Chat AI is completely unique in the industry, and no one else can claim this type of progress. Within a short time frame, several of our existing customers have started piloting the solution in their products, and we've received proposal requests from new brands. We expect the increased performance resulting from SoundHound Chat AI will result in faster adoption, better user experience, more frequent usage, and ultimately, more revenue per device from our Pillar 1 category of automotive and IoT customers. In a recent pilot conducted by one of our key customers, the usage increased significantly after enabling the features. We expect the adoption of our Chat AI platform from some of our customers as early as this year. In Pillar 2, which offers Conversational AI for customer service solutions, our Smart Ordering continues to benefit from our unique technology advantage of handling complex and compound queries, which is especially important in food ordering conversations over the phone. In the last quarter, we were able to further improve our solution by applying our generative AI integration, really taking it to the next level. Now, I'd love to play a sample dialogue with our next generation of Smart Ordering AI that is rolling out in the coming weeks to our existing and new restaurant customers. What can I get for you? Hi, I'm calling to place an order. My daughter is three years old and she is a picky eater. Do you have any recommendations for her? Of course, for your picky eater, I would recommend our Kids Mac and Cheese. It's a classic favorite among children. We also have Kids Chicken Fingers and Kids Grilled Cheese if she prefers those options. Let me know if you need any more information or if you'd like to place an order. Yes. Can I get the Kids Mac and Cheese with apple juice and yogurt? I've added a Kids Mac and Cheese with apple juice and yogurt to your order. Can I get you anything else? Yes. I was there last week and had one of those cheeseburgers that was really good. I don't remember what you call it, it was something like Traditional or actually Classic. Yes, Classic. Can I get one of those with Cheddar cheese? Sure. I've added a Classic cheeseburger with Cheddar to your order. What else can I get you? That's all. Thank you so much. Most recently, we are excited to have launched our low-touch out-of-the-box AI customer service solution, Smart Answering, which will be formally announced soon. With Smart Answering, we expand our AI customer service offering from just restaurants to any business, even a single-location barbershop that can benefit from SoundHound's AI customer service. Here is a short demo of Smart Answering with the barbershop. Thank you for calling Smith Brothers luxury grooming salon for men. This call is recorded. And if you need privacy info, just ask how can I help you today? Yes. Hi. I wanted to surprise my daughter who loves the Barbie movie by dying my hair blonde like Ken. Can you guys do? Yes. We offer hair coloring for men at Smith Brothers salon. The cost starts from $250. Is there anything else I can help you with today? Well, honestly, I've never colored my hair. So, I don't really know how it would react. I was wondering if I could schedule something just to ask a few questions and get some advice. Great. We offer professional consultations for hair coloring. You can easily make an appointment on our website. Would you like me to text you a link to make it easy for you? Sure. That sounds great. Okay. I have sent the link to you. Is there anything else I can help you with today? Do you have any advice on how to get there? Should I drive or take public transit? To get to Smith Brothers salon via public transit, you can take the Brown Line to Addison Station, which is a five-minute walk from our location. If you decide to drive, we don't have any dedicated parking, but there is usually street parking available on Lincoln Avenue. Is there anything else I can help you with today? Well, actually, yes. Do you allow dogs? Yes. We allow dogs in our salon. If you'd like to learn more about our pet policy, I'd be happy to text you a link to our website where you can read additional details. Would you like me to do that now? Well, the problem is that my new dog is a rescue and she gets a bit rowdy when around other dogs. I wanted to get used to going out, but it's best that there aren't any other dogs in the salon at the same time. Is it possible to figure out a time when that would work? Okay. I will pass along a message to the owner, Jared Smith, so that he can be in touch with you via text, to discuss arranging a time when no other dogs will be present. Is there anything else I can help you with today? No, that's it. Thanks for thinking of us for your hair coloring needs. Have a great day. Good-bye. Awesome. Thanks. Take care. These were examples of our AI customer service solutions that are fully autonomous and a key differentiator for SoundHound, separating us from other vendors that use a human in the background when users engage with their AI offering. As compared to human-centric low-margin call center solutions, our fully autonomous solution is affordable and can attract brands of all sizes, whether the brand has a single location or thousands of locations. When a caller interacts with our AI, they're only interacting with AI and there is no human involvement. If a caller specifically asks to talk to a human, usually at the beginning of the call, our merchants have the option to receive the call directly or forward to an agent. For example, during the last week of July, about 93% of orders placed with our Smart Ordering solution were handled by AI and only 7% were from transfers. We expect the rate of these transfers to decrease over time as callers become more comfortable and confident speaking to an AI. In fact, we expect the callers will ultimately prefer to speak to an AI instead of a human. Our AI is also always learning, both generically and specific to our merchants. After going live with the merchant, our AI capabilities and accuracy improve as it learns to interact with users specific to a particular business. With this technology, we believe we can unlock long-term value for businesses. We've heard from restaurants loud and clear. They are hungry for this type of automation as it directly creates financial returns by addressing labor shortages, overall cost pressures, and helps them generate revenue. We are deeply engaged with thousands of brands and have already closed with hundreds of them, thanks to our direct sales and strong channel partner ecosystem, including Toast, Square, Oracle, and Olo. Last week, we announced that we are significantly expanding our relationship with White Castle, where they're committed to providing AI-powered ordering to 100 drive-thru lanes by the end of 2024. And because our products are designed to be scalable, we can address a wide variety of restaurants across a diverse area of cuisines and different sizes. For example, we are delighted to be providing voice AI technology to Beef 'O' Brady's, which is a part of FSC Franchise Co., a restaurant company with multiple brands that span 25 states and more than 180 locations. And we're adding more customers every day. For instance, Kneaders bakeries, Hot Table, Naz's Halal, Slim & Husky's, Crust Pizza, Kumori Sushi, Noi Thai, Bozelli's Italian, and Dialog Cafe, among hundreds of others, note especially the diversity of cuisine types and brand sizes, which give us access to a larger market share than vendors that, due to technology and scale limitations, need to focus on just enterprise customers or specific cuisines. And with Smart Answering, we're just getting started, allowing any business to handle nearly any inbound customer inquiry using automated and customizable voice assistant. Using generative AI to automatically incorporate data from the business website in its AI knowledge base, Smart Answering provides quick and easy onboarding, allowing the customers to test it out within minutes and go live on the same day. The service can handle multiple calls at once 24/7 and continuously filters out spam calls, saving hours of wasted time for any business. It can also provide convenient SMS responses in addition to verbal answers, and it can seamlessly transfer to any employee of the business if necessary. Smart Ordering and Smart Answering are complemented by our visually enhanced SoundHound Dynamic Interaction, which is our multimodal full-duplex interface for kiosks, drive-thru, or any device with a screen. Dynamic Interaction is unmatched as a breakthrough and we believe will mark the next generation of digital assistance and AI interfaces, which allows input via speech or touch and provides real-time responses via visual and audio with no turn-taking or wake words. I encourage everyone to visit our website and watch the demo of Dynamic Interaction. We consistently get a wow response anytime someone has introduced this product for the first time. When we attended the National Restaurant Association Conference this year, Dynamic Interaction stole the show. Trade media selected Dynamic Interaction as one of the top things to see on the shop floor among all vendors in all categories, not just technology. A typical reaction from our target customers is not just if they're interested in SoundHound Dynamic Interaction, but how can we go live with this as fast as possible. We are already working with a number of potential customers, including a fast-growing large franchisor that operates in 30 states, and we plan to start rolling out Dynamic Interaction in the coming weeks. While we are excited about our Pillar 2 business, there is more to share in our Pillar 1 category where we power products such as cars, TVs, and IoT devices. This has been a critical part of our business since launching our Voice AI platform in 2016. In particular, growth in the automotive industry requires long-term investment, global reach, and is difficult to penetrate. Thanks to our track record and differentiated technology, we continue to expand into our large customer base of about 20 brands, including Hyundai and Stellantis as well as initiate production with new companies such as Togg, a transformational Turkish electric car manufacturer. Overall, we are seeing expansion of usage in our categories and more inquiries with the device repowering, which has increased our annual run rate to over $2.8 billion. This frequency of usage increases, the performance of our AI systems will continue to get even better and more intuitive as they learn from the new data and large amounts of existing data. Our extensive experience and data so far have already fine-tuned our machine learning tools to make our products highly valuable to businesses and more useful to users. We now predict faster adoption, new kinds of use cases, and ultimately more revenue per device. Our strategic channel partnerships are also generating momentum. For example, Qualcomm has integrated SoundHound Voice AI on its chipset with the Snapdragon Digital Chassis and is showcasing it on their Concept Vehicle. These types of channel partnerships are critical in developing growth in the automotive industry. I also wanted to specifically call out the traction you're seeing in TVs where we've increased the usage by over 80% compared to this time last year. Last quarter, we discussed the new revolutionary television manufacturer we signed. They entered the market with our technology in Q2 and you will hear more about them later this year. This should drive further usage of our technology in the space where we believe there is significant opportunity. For IoTs, we have also either signed, extended, or gone into production with multiple brands such as robots, printers, coffee machines, and kiosks. And we are collaborating with a large home automation IoT company and one of the largest telcos in the U.S. As I mentioned earlier, with the launch of SoundHound Chat AI for automotive, we created several upsell opportunities and are in conversations with the majority of our automotive customers as well as quickly gaining interest from new major brands. We continue to see a surge in enthusiasm for AI, which has brought SoundHound significant interest from customers and AI followers. We believe the new AI disruption catalyzed by generative AI will have a larger impact in nearly all industries than the last mobile disruption. We believe SoundHound is uniquely positioned to achieve significant long-term success in the new AI era, given our deep voice and conversational AI expertise, robust patent portfolio, full technology stack, and our years of collaborating with major brands within key industries, including automotive, smart devices, and now customer service. In line with our track record as a leading innovator in AI, SoundHound is training its own foundational model in generative AI. But our approach is different. Instead of yet another large language model, we are combining everything we have learned over nearly two decades to take it to the next level. Our foundational model will be multimodal, supporting audio and text inputs and audio and text output, which prompts-based instant customization capabilities that used to take significant software engineering and machine learning to achieve. We'll focus on features that we know will change the equation in the numerous applications we are building. We'll be able to use billions of real conversations and over a million hours of audio data in dozens of languages that we've so carefully accumulated over the years. The amount and highly relevant nature of this data give SoundHound a unique advantage. Our internal name for this foundational model is Polaris, matching our ambition to create the brightest star in the constellation of foundational models. We will have more to share about Polaris soon. We have an amazing and passionate team that makes all this possible. I want to thank them for their tireless efforts to get us to where we are today and for playing a lead role in harnessing the technology at the heart of one of the biggest disruptions in history and making it practical and real. In closing, we are innovating faster than ever. We are growing. We are on our way to profitability and have significantly increased our cash position. We have the core voice and conversational AI technology built from the ground up, which gives us a distinct competitive advantage to maintain our leadership position and further add to the AI disruption that will make the world a better place and create tremendous value. With that, I'll now turn the call over to Nitesh to talk about our financial performance, key growth drivers, and full year outlook in more detail.

Thank you, Keyvan, and good afternoon, everyone. We are pleased to report another strong quarter and solid first six months of the year with 48% year-over-year top line growth and a 75% gross margin, all while significantly reducing our operating loss. We have also vastly improved our cash position and closed the quarter with total cash of approximately $130 million. The accelerants in AI continue to expand our sales opportunities with existing customers and catalyze new customer interest. These new opportunities have only further validated our long-term vision to voice-enable the world by bringing together billions of voice-enabled products and services and unleashing the flywheel of their interconnectivity and new monetization streams. This is the essence of the three-pillar business model we have described before: product royalties, service subscriptions, and monetization. This quarter, we ended with $339 million in cumulative bookings backlog, up 20% year-over-year. To reiterate, our bookings are derived from committed customer contracts and reflect expected revenue to be realized from those contracts over its life. These contracts can have minimum guarantees or include work completed, but amortized revenue not yet recognized due to ASC 606 rules. And in many cases, they include customer estimates of volumes for auto or device shipments, for example, generally supported by historical benchmarks. The cumulative bookings go up as new deals are signed or if existing customers extend, and goes down as revenue is recognized. As we have discussed previously, cumulative bookings backlog growth can be uneven given the scale of our enterprise customers relative to us. We've added customers across various industries such as in telecommunications, printers, and TVs to name a few. Including automotive, we have long-term contracts spanning up to 8.5 years with an average contract length of roughly 6.5 years. And as I've stated before, these are back-end weighted. In Pillar 1, where we voice-enable products, we continue to extend our offering across new units while adding more features. In autos, which represents the majority of this pillar, we increased our new units by 60% and our active cloud users increased by close to 70% versus the prior year. Within Pillar 2, where we voice-enable services, we are expanding our offering beyond restaurants to a much broader customer base with Smart Answering. Although it's very early, because of the more streamlined onboarding, we are very encouraged with how quickly this can build. For restaurants, our Smart Ordering solution is beginning to solidify a strong subscription base. We have already closed with hundreds of brands, including the White Castle expansion Keyvan highlighted earlier. Aside from that, our current mix is predominantly SMB customers and we are expanding in regional and middle market segments. Let me give you two quick examples of some of our traction. Naz's Halal has nearly 30 locations spread mainly over the East Coast and Mid-Atlantic region. A few months into onboarding two of their locations, our product surpassed performance expectations, and they have now signed up to roll out across the entire remaining fleet in the next few months. Hot Table is selling delicious panini sandwiches in the New England region. And after piloting one location, just last week, we have activated four new locations in just one day and are on a rapid pace to scale across all of their locations. These are tangible examples, and when you envision the opportunity across the million food establishments in the U.S. alone, hopefully, you can understand our excitement. Over time, we will provide more details of the key metrics we are watching here, but to give you a current sense of the near-term opportunities with solely the brands we have signed up to date at scale and full deployment across these customer groups, we would have over 1,500 locations and well over $10 million of ARR from this one specific business opportunity, and our pipeline continues to strengthen. Let me now get specific on our financial results for the second quarter. In Q2, we generated $8.8 million in revenue, up 42% year-over-year, driven by strong growth in our product royalties, primarily in automotive. The expansion is mainly driven by an increase in auto units overall as well as a slight increase in unit prices. And on a cumulative basis, we saw our IoT cloud units expand both sequentially and year-over-year. Additionally, a customer contract modification positively impacted product royalty revenue as the royalty increases from other international customers. These were partially offset by a decrease in customization services revenue versus the prior year Q2. In June, we finalized an agreement to modify the scope of an existing hosting services contract without changing the contract price. This modification involved the addition of new professional services in lieu of a tail support obligation beyond the contractual period ending 12/31/2023. Consequently, a portion of the professional services fee that was scheduled to be recognized after 2023 before the contract modification occurred of roughly $1.8 million will be fully recognized in 2023. In Q2, our gross margin improved to 79%, up from 60% in the prior year quarter, which was largely driven by the expanding scale of our business and increased data center efficiency. Also, this quarter was there was a positive impact from the previously mentioned contract modification. Cost of revenue for the quarter was $1.8 million, a decrease of 26% year-over-year. This improvement is due to the continued efficiency improvements from on-premise activities to the cloud migration, helping us to drive further gross margin expansion as we scale the business. Additionally, in Q2 last year, our data center migration weighed on our gross margins. Operating expenses saw another step function reduction in Q2 compared to the previous quarter, as we had our first full quarter after executing our announced corporate restructuring program in Q1. R&D expenses were $11.7 million in Q2, a decrease of 38% year-over-year and 45% compared to Q4 last year. This decrease was largely due to the restructuring program we announced last quarter. However, our investment in key areas has not slowed, and this level of R&D spend is where we need to be. We have the talent and expert engineering to support our growth while remaining at the forefront of innovation. Sales and marketing expenses were $5.1 million in Q2, an increase of 16% year-over-year and a decrease of 25% compared to Q4 of last year. We saw a year-over-year increase since we went public in Q2 last year, and we're still in the beginning stages of ramping up our sales and marketing efforts. We continue to streamline our focus in digital marketing, lead generation, and customer acquisition, both direct and through channel partners. G&A expenses were $6.4 million in Q2, a decrease of 32% year-over-year and a decrease of 12% compared to Q4 of last year. We experienced the majority of our going public costs in Q2 and Q3 last year, and we saw this already start to taper off as we ended 2022. Across all operating expenses, noncash employee stock compensation was $5.6 million in Q2, excluding the minimal expenses associated with restructuring as we finalize that program. As a result, our Q2 operating loss was $16.4 million, an improvement of 43% year-over-year. Interest expenses, which include ongoing amortization impacts and quarterly interest costs, were slightly lower than anticipated at $5.6 million in Q2. However, slightly higher than we expect going forward due to one-time transaction-related fees and other charges incurred as a result of our debt financing in Q2. Net loss was $21.9 million in Q2, an improvement of 28% year-over-year. This led to a net loss per share in Q2 of $0.10 compared to $0.19 in the prior year. Adjusted EBITDA, which excludes noncash charges of stock compensation and depreciation and amortization as well as other nonoperating activities, including restructuring, was a loss of $9.9 million, which was a 50% year-over-year improvement. Net cash used in operating activities for the first six months was $33.7 million, improving roughly 28% year-over-year and a year-over-year improvement of 40% in the second quarter. Now, on to our capital structure. Our cash position at quarter-end was approximately $130 million, up from $47 million at the end of Q1. In Q2, we raised $100 million of debt financing, which we partially used to pay off our existing debt of approximately $30 million and eliminate the associated principal amortization payment. Our previously announced committed equity line of credit gave us additional access to capital upon which we raised approximately $43 million in Q2. In July, we filed a three-year shelf registration under Form S-3, which was not available to us previously. So, this is just standard capital management and good housekeeping. Part of normal ongoing capital programs that companies should have in place, and we don't have any immediate needs to raise additional funding off of that shelf. That said, it does allow us to be opportunistic and agile if the right circumstances arise. Our capital position is now a source of strength and gives us the optionality we need to drive the business. With that, let me discuss our outlook for the remainder of the year. The first half in aggregate has landed pretty much in line with our expectations despite massive organizational market shift. We are proud of this. As we look to the second half, there are a number of factors at play. There is tremendous interest in our solutions that are opening many new avenues that we did not fully foresee earlier this year, particularly in generative AI. That said, most of these are in large enterprise deals that can have longer deal cycles and can fluctuate. The pace and vastness of these deals give us greater conviction on the potential strength of momentum into 2024 and beyond, but we will comment on next year later in the year when we get closer to that time. Because of our unique market positioning, differentiated tech, and massive addressable market, we continue to believe over the longer term, we have the foundations to deliver strong, sustained, and meaningfully disruptive growth. In the near term, there continues to be a nuanced macro picture and volatility in the markets in which we participate with uncertainties in green shoots growing together, mainly attributable to the timing of our large enterprise opportunities. Ultimately, though, we believe the longer-term tailwinds are largely in our favor. All that said, calibrating the puts and takes, we reiterate our 2023 revenue outlook of $43 million to $50 million. As we noted last quarter, our revenue builds throughout the year due to seasonality of Pillar 1 and the scaling of Pillar 2, and we continue to work towards becoming adjusted EBITDA positive in Q4 of this year. Before closing, I'd like to note that last week, our auditor, Armanino LLP notified us that they have made a business decision to exit their public company SEC audit practice. As such, our Audit Committee has launched a process to find a new auditor. This is a business decision by Armanino that affects dozens of their clients and is not at all a reflection of our financial position or any previously audited financials. To summarize, we are driving significant market differentiation, delivering on customer demand and catalyzing disruptive innovation with high velocity. Each quarter on our journey brings its own unique dynamics, yet we are steadily piecing together the foundations for sustainable, long-term growth and profitability.

Thank you. Our first question will come from Mike Latimore with Northland Capital Markets.

Congrats on the strong results here. In terms of the second half outlook, we should think about that as largely driven by license deals out of backlog? Is that still the key kind of second half driver?

I believe our second half performance will largely stem from activities related to Pillar 1, which has a significant backlog, alongside some potential new deals that are currently in progress. We continue to observe strong progress in Pillar 2 as well. As I mentioned, we are creating our annual recurring revenue pipeline, and as you've pointed out, this will strengthen and remain steady over time. The increasing number of restaurant additions will primarily impact our story in 2024 and beyond. Additionally, as I noted earlier, our business experiences seasonality, particularly regarding automobiles and the trends in vehicle shipments. So it's a mix of several factors, but that's essentially the situation.

And I might have missed it, but did you say whether OpEx should trend down a little bit from here? Or is this a good kind of run rate level?

It's probably a good run rate level. Most of the restructuring actions were taken in the first quarter, with only a small amount of restructuring expense in the second quarter, so that process is largely complete. We feel like we're in the right place and are being careful about areas where changes are happening quickly. We're willing to invest more where necessary, while still focusing on achieving the right level of profitability. In some areas, we're making adjustments, while in others, we're shifting away. Overall, it's appropriate to consider this as a good level, especially in terms of scaling revenue.

And just last one. Great to see the White Castle expansion. Can you talk a little bit about the ROI they saw in initial launch? And then I guess it's going to roll out over 1.5 years. I'm assuming it was a good ROI. So, why wouldn't they roll out a little faster? I think you guys can kind of deploy faster than that, but...

Yes, the target of 100 locations is set for the end of next year, but it's actually progressing quite rapidly. We are already in several locations and they have an ambitious goal to expand further. However, upgrading the drive-thru requires some hardware enhancements, which means it's not simply a matter of swapping out software, so that takes some time. Regarding your earlier question, there was a key metric they were monitoring related to order completion rate. That's correct, and we significantly exceeded their expectations, even outperforming their human order takers. As a result, they are very pleased with the partnership.

And by the way, on return, Mike, there's obviously labor cost benefits of utilizing AI. There is the opportunity to have upsell, which could generate revenue. There's consistency of service. I think in our press release, we commented it's 24/7. So, coverage over for a place that does operate 24/7, that's meaningful. You don't get deterioration of performance because you're tired if you're AI, as an example. So, multiple things from an ROI perspective, I think, are very attractive to these restaurants.

And that will come from the line of Brett Knoblauch with Cantor Fitzgerald.

I guess the first one, I think we look at like other AI companies in the market who are kind of training models and they're spending a lot of money on CapEx in this build-out. And I guess when we look at kind of your guys CapEx, it's quite minimal. So, can you maybe remind us why maybe you don't need the capital intensity of some of the other AI businesses that are trying to acquire compute and whatnot?

We have been training models for over 10 years, which has led to some accumulated expertise. We have AI models in numerous languages, and this experience contributes to our efficiency. Additionally, we have optimized our training processes to lower costs. We already have substantial scale with the traffic we manage, processing billions of queries, and we are smart about leveraging our capacity when certain hardware is not in use for production traffic. Our goal is to avoid incurring extra expenses for training large models beyond our current allocations for the future.

And Brett, as we've talked about before, we've migrated cloud providers. We utilize Oracle OCI and we have a great partnership there that gives us access to GPUs and all the kind of technologies that we need to be able to train our models. So, sort of in the business model already.

And then I guess now that you guys have ample liquidity, what's going to be the investment strategy as it relates to building out your go-to-market strategy? This has historically been an area where you haven't invested much as you guys kind of have been an R&D-focused or product-led company. So, I guess can you just maybe explain what your vision is for what your go-to-market strategy would look like?

Yes, absolutely. The approach varies by area. For Pillar 1, we've established strong partnerships and a customer base with just a limited number of business development resources, which has been our history for many years. This is built on a solid foundation of advanced technology that stands out in the market, along with our ability to adapt and scale effectively. I believe we will continue to grow in this area. We utilize channel partnerships, like Qualcomm, which allows us to integrate voice AI with their Snapdragon chip for additional access. Pillar 2 involves a combination of direct sales efforts and collaboration with channel partners. Our sales team is expanding and actively reaching out to small and medium enterprises, as well as regional mid-market sectors. They participate in conferences to showcase our Dynamic Interaction technology, which, as Keyvan mentioned earlier, tends to impress people and sparks further interest. We also enhance our reach through channel partners. For instance, we can now integrate with companies like Toast, Square, Oracle, and Olo, among others. Toast, for example, has 1,100 sales representatives who we have trained to demonstrate our technology and its integration capabilities, giving us broader access. That's the approach we are taking with our market strategy. I can confirm that we are optimistic about our current capital situation, focusing on execution and continuing to expand our scale. We are particularly interested in accessing large enterprise clients through both direct and indirect methods.

And then for your full year guide, I guess, do you need any like one-time license or big one-time license deals for you to reach that midpoint? Or do you think that can come just from increased usage or inquiries from product royalties?

We have different approaches in our licensing, including a royalty scaling model. We also engage in one-time NREs during various deals and offer professional services, all of which are part of our strategy. While I can't break this down too much further, scaling in units at our current pace will contribute to our goals. We do need to pursue additional deals as part of our overall strategy. When we undertake custom development work, we recognize revenue if it’s completed within a specific timeframe. If the performance obligation extends beyond that, we amortize it. Some aspects rely on our rollout, but we need to secure more deals. We currently have many deals in progress, particularly related to generative AI, and those discussions are becoming increasingly interesting. However, these are large deals, and the timing may not always align perfectly. We will continue to pursue these opportunities and share our progress with you in future quarters.

And then maybe if I could just ask one more. I guess you guys said the auto units were up 60% year-over-year. Pricing was also up year-over-year. So, I guess if I'm looking at product royalty revenue, which is $5.5 million last year, if I assume that grew 60% or just 60%, that gets me to a number that's more than the revenue delivered in the quarter. So I guess, what am I missing from that equation in terms of units and pricing that kind of gets me to like where you guys are at for this quarter's revenue?

Yes. In my prepared remarks, I discussed units and unit activity, which play a role in our revenue recognition. We invoice based on the royalty report we receive, and that’s when we recognize the revenue. This revenue also includes previously completed NRE work that may be amortized over the support agreement's duration and potentially professional services. For instance, when comparing year-over-year numbers, last year we announced work with a particular automotive customer in Europe that involved engineering efforts, mainly related to language deployments. These factors are not directly tied to shipments, so adjustments need to be made. That’s why I emphasized the actual shipping units on the ground, as engineering work can influence the numbers without being directly linked to shipments. This explains some of the figures in our previous year’s numbers.

Thank you. As I'm showing no further questions in the queue at this time, this concludes today's program. Thank you all for participating. You may now disconnect.