Good evening and welcome to PRA Group’s Second Quarter 2024 Conference Call. All participants will be in a listen-only mode. After today’s presentation, there will be an opportunity to ask questions. Please note that this event is being recorded. I would now like to turn the call over to Mr. Najim Mostamand, Vice President, Investor Relations for PRA Group. Please go ahead.

Thank you. Good evening, everyone, and thank you for joining us. With me today are Vik Atal, President and Chief Executive Officer; and Rakesh Sehgal, Executive Vice President and Chief Financial Officer. We will make forward-looking statements during the call, which are based on management’s current beliefs, projections, assumptions and expectations. We assume no obligation to revise or update these statements. We caution listeners that these forward-looking statements are subject to risks, uncertainties, assumptions and other factors that could cause our actual results to differ materially from our expectations. Please refer to our earnings press release issued today and our SEC filings for a detailed discussion of these factors. The earnings release, the slide presentation that we will use during today’s call and our SEC filings can all be found in the Investor Relations section of our website at www.pragroup.com. Additionally, a replay of this call will be available shortly after its conclusion and the replay dial-in information is included in the earnings press release. All comparisons mentioned today will be between Q2 2024 and Q2 2023, unless otherwise noted, and our Americas results include Australia. During our call, we will discuss adjusted EBITDA and debt-to-adjusted EBITDA for the 12 months ended June 30, 2024, and December 31, 2023. Please refer to the appendix of the slide presentation used during this call for a reconciliation of the most directly comparable US GAAP financial measures to these non-GAAP financial measures. And with that, I’d now like to turn the call over to Vik Atal, our President and Chief Executive Officer.

Thank you, Najim, and thank you everyone for joining us this evening. The second quarter was another important step in demonstrating the turnaround in our US business, delivering against our financial and operational targets for 2024 and positioning the company for future growth. Our net income for the quarter reflects the progress we have made in executing the turnaround with speed across a broad set of initiatives. Perhaps most compelling is the fact that we delivered these results while absorbing both higher operational and funding costs to support portfolio growth. Additionally, our results reflect the increased investment we have made in our US legal collections channel, which we believe positions us well for future cash generation. We invested $379 million during the quarter, with pricing remaining attractive globally. Cash collections grew 13% year-over-year, primarily reflecting higher recent purchases and the positive impact of cash generating and operational initiatives in our US business, along with continued cash collections growth in our European business. With the stabilization of our US business in 2023 and the demonstrated progress on our turnaround efforts, we are focused on sustaining the business momentum through the balance of the year and driving growth as we transition into 2025. In a moment, I'll provide some updates on this front, but before I do, I wanted to share that we are celebrating the 10-year anniversary of our acquisition of Aktiv Kapital in 2014. This transformative acquisition elevated us from primarily a US-based player to a truly global enterprise with a diverse European footprint. Since then, our global presence has enabled us to shift capital across the world to respond to differing investment opportunities. It has also offered us critical geographic diversification so that we can hedge against local economic issues, consumer health and competition. In addition to the benefits of having a global presence and diversification, the Aktiv Kapital acquisition provided us with incredible talent that continues to be an asset to our teams and contributes to our culture worldwide. I have had the privilege to witness firsthand the success of our European business, which has been in contrast to some of our peers who have faced sizable challenges. Our growth has been predicated on several key elements, including management stability, market diversification, deep seller relationships, investment discipline both organically and inorganically, a focus on operational execution and a strong capital position. We expect these attributes to drive continued success for the company. Like Aktiv in Europe for many years now, we have had a highly successful operation in Brazil. Using partnerships both with highly experienced local operators and with a major Brazilian bank, we have been able to opportunistically invest in a significant amount of receivables during those years, realizing highly attractive rates of return. Our success in Brazil reflects years of work and strategic positioning in a market that has proved difficult for others. Shifting gears, I'll now provide an update on the turnaround in our US business and the areas we are most focused on to rebuild profitability, drive growth and enhance shareholder value. As a reminder, this roadmap is supported by three pillars. First, optimizing investments, which allows us to increase ERC and portfolio returns. Second, driving operational execution, which focuses on maximizing cash collected per dollar invested. And third, managing expenses, which is geared towards optimizing our cost structures. First, optimizing investments. In the US, we continue to capitalize on the strong levels of portfolio supply, driven by higher industry credit card balances and rising delinquency and charge off rates. More consumers are relying on credit to manage a higher interest rate environment and cost of living increases, which in part has led to credit card balances growing more than 20% to $1.1 trillion as of the latest data, up from $850 billion pre-pandemic. As the chart shows, there has been a long-term secular trend in industry credit card balance growth, while charge off rates, although up from pandemic era lows, are now trending around a 10-year average. Portfolio supply is driven by both charge off rates as well as the absolute level of credit card balances. Based on this, we anticipate continued growth in portfolio supply for the balance of this year. Further, as there is typically a lag between sellers charging off receivables and making portfolios available for sale, we believe the US supply tailwinds will extend well into 2025. It's important to note also that the cash expected to be generated from our recent portfolio purchases is only modestly contributing to this year's results, and we expect to see more of an impact beginning next year. In Europe, we achieved a record amount of investment for any given second quarter in our history, which Rakesh will go into more detail later. Turning now to the second pillar, driving operational execution. We are fundamentally changing the way we drive collections in both existing and new portfolios. As previously noted, our new global operations officer, Steve Macke joined us in late April and he has hit the ground running. In our US call centers, we have made critical and incremental enhancements to our operating processes during the quarter, including simplifying collector workflows and rebalancing calling intensity. Ultimately, it's a matter of increasing the number of customers we are able to reach and improving the outcomes of these conversations, and we are very encouraged by the progress thus far. Although we have now made a number of meaningful operating improvements that are driving improved cash collections and operating results, we continue to identify further opportunities to build our processes towards being state of the art. As I first started talking to you about a year ago in the legal channel, we have been generating incremental cash collections by leveraging both internal resources and expanding our use of external resources. The enhancement to our US legal processes is demonstrated in part by the growing number of wage garnishment filings beginning in the second half of 2023 and continuing into the current year. Post judgment execution is just one of many areas within the legal collections channel that we have focused on optimizing for cash generation. We expect these much-needed process improvements to generate continued value over the next several quarters for our existing book of business, as well as producing incremental value to new purchases. This same phenomenon is true of our other operating improvements as well. The third pillar to our business turnaround is managing expenses and in particular reducing the marginal cost of doing business. The increased level of buying in the US has required an expansion of our total call center staffing by approximately 50% compared to a year ago. To counter the expense impact associated with this increase in portfolio purchases, we have focused on call center offshoring initiatives, which we initiated in the fall of 2023. We are highly encouraged that in this relatively short period of time we have onboarded teams in two separate low-cost locations in Asia. Today, more than 25% of our collectors supporting the US business are based offshore and we expect this proportion to increase over time. In addition to the absolute level of expense savings, we expect that our outsourcing initiatives will help us enhance our calling strategies and better navigate the cyclical nature of our industry. In summary, the initiatives we shared last year are well underway and are delivering results at or above expectations, giving us a solid platform for future growth. And with that, I turn it over to Rakesh for a financial summary of our second quarter results.

Thanks, Vik. We purchased $379 million of portfolios during the quarter, up 16% year-over-year, representing our third highest quarterly level stretching back five years. In the Americas, we invested $225 million in the quarter, up 23% year-over-year. In the US, we deployed $207 million, up 42% year-over-year. The increase was primarily driven by higher portfolio supply as reflected in the monthly amounts purchased under our existing and renewed forward flow arrangements. This was supplemented by additional forward flow and spot purchases as we successfully expanded our seller relationships over the last 12 months. Looking at pricing during the second quarter, our 2024 Americas core purchase price multiple finished the first half of the year at 2.11 times. This is consistent with the end of the first quarter and reflects the attractive pricing in the US market today, along with our focus on improving net portfolio returns. Turning to Europe. We invested $154 million across every major market. Similar to the US, we have continued to expand seller relationships in Europe, which contributed to the robust investment volumes realized this quarter. Since Europe is primarily a spot-driven market, volumes are dependent on seller strategies and timing. In the UK, which is our largest market outside the US, we continue to benefit from our longstanding seller relationships with stable forward flow volumes. We also have a strong presence in Poland and in the Nordics. In contrast, Southern Europe remains intensely competitive, and we are being selective with our investments, which is illustrated by the fact that these markets make up less than 5% of our total ERC. Overall, we continue to exercise discipline while also keeping an eye out for new opportunities. Moving onto our financial results. Total revenues were $284 million for the quarter. Total portfolio revenue was $283 million, with portfolio income of $209 million and changes in expected recoveries of $73 million. As a reminder, portfolio income is the yield component of our revenue. You can see on the chart on the left that portfolio income has grown for the fourth consecutive quarter, driven primarily by higher recent purchases and improved pricing, especially in the US. We expect this trend to continue over the next several quarters. Turning to the chart on the right. In addition to portfolio income, our total portfolio revenue includes changes in expected recoveries, which encompasses a combination of cash overperformance or underperformance in the current period and the net present value of changes in our ERC. Over time, as the chart shows, we have modestly overperformed our cash collection expectations, which results in both cash overperformance and where appropriate, a change in ERC. The changes in expected recoveries this quarter reflected cash overperformance of $54 million, with strong overperformance in the US and Europe. In the US specifically, the overperformance was due in large part to the impact of our cash generating initiatives. While these initiatives are expected to continue generating incremental value, we expect the level of cash overperformance to moderate from the levels achieved in the second quarter. The remaining $19 million of changes in expected recoveries reflected the net present value of changes in our ERC, with the majority of this increase associated with our US portfolios. During the quarter, cash collections exceeded expectations on a consolidated basis by 12%, with the Americas overperforming by 10% and Europe overperforming by 14%. Our year-to-date cash collections versus our expectations at December 31, 2023 experienced 10% overperformance on a consolidated basis, with the Americas overperforming by 9% and Europe overperforming by 10%. Operating expenses for the quarter were $195 million, which were up $6 million sequentially and up $31 million from the prior year period. These increases are primarily tied to the investments made in our US legal channel to drive future cash growth over a sustained period of time. Legal collection costs were up $14 million year-over-year, driven primarily by investments in our US legal channel and to a lesser extent by increased legal collections activities in Europe. Legal collection costs largely consist of forecast costs paid upfront to file lawsuits. As you can see on this slide, there is a timing lag between the initial legal investment and the resulting cash collections, which generally commence three to six months post-judgment and continue over the following two to three years. We expect the investments we are currently making in our US legal processes to drive incremental cash collections over the next several years. For 2024, we expect the level of legal collection spending to moderate in the second half of the year. While upfront legal costs may have a negative impact on cash efficiency in the short term, we believe it is the appropriate action for those customers who choose not to engage with us voluntarily since this delivers optimal value over the long term. Compensation and employee services expenses increased $8 million, primarily due to $6 million of atypically lower compensation accruals recorded in the prior year period. This quarter's amount was in line with the low $70 million range we have experienced over the past couple of quarters. As mentioned, we are benefiting from leveraging third parties and our offshore call centers, which have helped us absorb the costs associated with a significant increase in account volumes and customer contacts. Legal collection fees increased $4 million, driven mainly by higher external legal collections within our US core portfolio. Our cash efficiency ratio was 59% for the second quarter compared to 61% in the prior year period. As mentioned, the primary driver for the year-over-year decline was legal collection costs. Net interest expense for the second quarter was $55 million, an increase of $12 million, reflecting increased interest rates and higher debt balances due to increased portfolio investments. Our effective tax rate for the quarter was 26%. We expect our effective tax rate to be in the low to mid 20% range for 2024, depending on income mix and other factors. Net income attributable to PRA was $22 million, or $0.54 in diluted earnings per share. Cash collections for the quarter were $474 million, up 13% from the prior year period. Americas cash collections increased 18%, driven by higher collections in the US, which were up 20% due to higher portfolio purchases and the positive impact of our cash generating initiatives. European cash collections increased 6%, driven primarily by higher recent purchases. With respect to financial pressures on the US consumer, we believe that certain customer segments are experiencing stress from high interest rates and continued inflation as it is generally taking longer for some of our customers to pay off their balances. However, we are seeing significant growth in the number of committed payment plans from our customer base. We also believe our cash generating initiatives can help mitigate pressure that might build as economic circumstances evolve. The European consumer environment reflects some of the same economic factors. However, we are also experiencing some positive trends with the proportion of paying customers continuing to remain stable. In addition, larger payments in the markets that were previously impacted are starting to show signs of improvement. ERC at June 30th was $6.8 billion, which was up 15% compared to $5.9 billion at June 30. Last year. On a sequential basis, ERC increased $304 million. We expect to collect $1.6 billion of our ERC balance due during the next 12 months. It's important to note that this number only reflects the amount we expect to collect on our existing portfolio. It does not include the cash we expect to collect from new purchases made over the next 12 months. Based on the average purchase price multiples we recorded year-to-date, we would need to invest approximately $831 million globally over the same timeframe to replace this runoff and maintain current ERC levels. Keep in mind that this replenishment amount decreased since last year, because our multiples have improved over that time period. We expect that we can exceed this investment level and continue growing ERC during the remainder of 2024. Our debt to adjusted EBITDA was 2.92 times as of June 30th, which remained within our long-term target range of two to three times sustained leverage. Our leverage over the last few quarters reflects the higher level of portfolios we purchased during this time period. We have covenants in our revolving credit facilities that limit our leverage ratio to 3.5 times debt to adjusted EBITDA, and we are within that limit. During periods of higher portfolio investments as we are currently witnessing, the leverage ratio would be expected to increase and then decrease over time as we start to generate cash from those portfolios. In terms of our funding capacity, we have $3.1 billion in total committed capital to draw under our credit facilities. In all three of our credit facilities, we have deep and longstanding banking relationships. Our bank lines have margins ranging from 235 to 380 basis points over benchmarks that provide an attractive cost of capital. As of June 30, we had total availability of $1.4 billion comprised of $742 million based on current ERC and $707 million of additional availability that we can draw from, subject to borrowing base and debt covenants, including advance rates. During the quarter, we issued $400 million of our senior notes due 2030, the proceeds of which we used to repay borrowings under our North American revolving credit facility. We intend to use borrowings under that facility to redeem our $298 million senior notes due 2025 on or about September 1 of this year. We are very pleased with the success of the transaction and how it enabled us to create additional capital for portfolio purchases as we look toward upcoming maturities refinancing our North American and UK credit facilities due July 2026 remains a high priority. We believe the capital available under our credit facilities, the cash generated from our business and access to capital markets in both the US and Europe position us to take advantage of the continued build in portfolio supply. With that, I'll turn it back to Vik.

Thanks Rakesh. As seen by our financial and operational results in the first half of this year, we are continuing to push the ball forward with our initiatives remaining well on track. We are highly encouraged by the overall progress thus far, recognizing that it will take some time to see the full fruition of our efforts. Looking ahead, our 2024 targets are outlined on this slide with the following additional commentary. First, we continue to expect portfolio investments to remain strong through the balance of this year. Cash collections in the first half of this year have already grown double-digits compared to the prior year period, and we expect to sustain this level for the full year. We are also expecting cash efficiency to be closer to the 60% mark for the full year. This reflects improved strategies and processes driving operational effectiveness as well as the increased investment in legal collection spending through the year to drive future cash growth. And lastly, we continue to expect ROATE to range between 6% to 8% for the full year. While it is still too early for us to precisely forecast how this metric will evolve through an entire business cycle, we expect to see additional uplift beyond this range as we move into 2025. In closing, I am really proud of our team and how we have been able to accomplish so much in such a short amount of time. We are working hard to drive positive momentum in our US business, continue to benefit from the strength of our European and Brazilian business, and achieve greater profitability as we move into the future. Thank you as always for your continued support. And with that, we are now ready for questions.

Thank you. We will now open the floor for questions. Your first question comes from David Scharf at Citizens JMP. You may proceed.

Thank you. Good afternoon and thanks for taking my questions. Hey, notwithstanding what was clearly some very strong collection performance, and obviously you exceeded expectations. I'm kind of obligated to focus on the state of the US consumer just based on market sentiment right now. First off, Rakesh, I just wanted to clarify your qualifier regarding some stress from inflation and high rates on the US consumer. Was that a new comment? Was this something incremental? I can't recall because obviously we've been hearing that from lenders we cover for the better part of the last year. Was that incremental versus Q1, or is that just kind of a reiteration and a cautionary disclosure?

Yeah. Look, David, good to hear your voice again. It is a reiteration of what we mentioned previously. So, what we're seeing is that we have different strategies to counter any stress that consumers may be facing, and there's a cumulative impact of the inflation that's been building up over time. We believe that the cash generating initiatives that we've been undertaking, both in the call center as well as in the legal channel, those are strategies that we can employ to counter and mitigate some of the pressures that the consumer may be impacted by. What we are also very encouraged by in the US in particular, I mentioned in my comments, is that we're seeing that the number of payment plans are increasing, and that is a positive from our perspective. And if I just switch to Europe for a second, we're starting to see some positive news. In the past, I'd always said that the proportion of paying customers has remained stable, and we continue to see that. But one of the positive trends that we've seen in this past quarter was that the larger payments that had previously been impacted were starting to show signs of improvement. So, overall, what I would say is that the data that's come out in the market, you're seeing it real time as we are. It's just a few data points in the last few days here, but overall, we're taking a much longer-term view. We'll continue to monitor the new data that's come out just like you would, David. But overall, sitting here today, we've seen some positive impact in Europe with our consumers and in the US. We're taking advantage of all the cash generating activities to mitigate any pressure. But at the end of the day, we take a very long-term view in terms of our cash collections. As you know, it goes out over 10-plus, 15 years, perhaps in certain countries in Europe even longer.

Got it. No, no, that's very helpful, Rakesh. I mean, it sounds like you're not really signaling that you've seen any leading indicators of increased stress yet in the US. Hey, maybe as a follow-up, switching to the expense side and specifically kind of collector productivity. It's a pretty remarkable statistic. Now that over a quarter of US collections are being serviced offshore, is there any way you can help quantify or at least frame for us on a relative basis what the cost is to collect a dollar from your offshore sites versus what it is in the US, as well as what your plans are ultimately for what percentage of your US collections will come from overseas collectors?

I'll take that. This is Vik. In response to the second part of your question, we are developing our overseas and offshore collections. Generally, in the industry, it takes between six and 12 months, possibly nine to 12 months, for a collector to become fully proficient. Currently, none of our collectors in offshore locations have reached the nine-month mark of experience. We will monitor and evaluate the effectiveness and overall performance of these relationships for the remainder of this year before determining how much more to increase our offshore operations. However, we would like to see an increase in our overseas proportions over time, although it is yet to be determined where that will stabilize. Regarding the cost difference, while we do not disclose the specifics, I can tell you that it is significant, which is why we are exploring this alternative.

Got it. Understood. Thanks so much.

Your next question comes from the line of Mark Hughes from Truist. Your line is now open.

Yeah. Thanks. Good afternoon.

Hey, Mark.

Hello. When we consider pricing here, can you hear me?

Yep, sure.

Excellent. Very good. When we think about pricing, the collections multiple in the US was steady, Q1 to Q2, at 2.11 times. Are we at kind of a stable point, do you think, in terms of pricing? Or if supply continues to increase for the balance of the year, and I think you described into next year, then do you think that pricing is the opportunity to improve?

I find it challenging to comment on future pricing. In the US, we currently have a limited number of buyers with substantial access to capital. If there are further shifts in the supply and demand dynamics, it could potentially lead to improved pricing. However, at this moment, it truly depends on the types of files that enter the market. The age and composition of these files are crucial, and I would be cautious about projecting changes in multiples or indicating that they will be part of our equation moving forward until we observe actual developments.

And Mark, what I would just add is, look, we're winning our fair share of the deals. It's a function of supply/demand. As Vik mentioned, it's also mixed that comes into play. But look, we're very encouraged. If you just look at the trend over the last couple of years, we've gone from a multiple of 1.75 times in '22 to 1.97 at the end of '23. And we're continuing to build on that. So, more to come as we see the supply story unfold in the second half of this year.

Understood. And then, just the overall level of supply in Europe. I think you talked about your expanded seller relationships. It's more spot driven. But did you comment on kind of what you're seeing in terms of just the volume of deals that are out there?

We have better visibility into the ongoing supply trends in the US than in Europe due to Europe's high reliance on spot-driven transactions. This contributed significantly to the increase in volumes available in the market during the second quarter compared to previous periods. The numbers for the first quarter were much softer, and both Rakesh and I have limited visibility to predict the spot market trends for the third quarter, and even less for the fourth quarter.

Look, I agree with you, Vik. If I can just add to the point around Q1, we were at $49 million versus $154 million this quarter. Again, it depends on seller strategies also, and we know it's a spot driven market. But Mark, where we get always encouraged is we know that we're in dozen plus countries in Europe. There are so many moving pieces. Our goal is to ensure we are engaging with all the sellers and ensuring that we're winning the fair share of deals coming to market.

Yeah. And then, your guidance on the efficiency ratio. I think last quarter you talked about 60 plus and I think here you're talking about approximately 60%. It was pretty striking that you increased your spending in the legal channel and definitely understand that there's a delay on that, on the cash collections. Is the change in the efficiency outlook. I mean, is that essentially stepped up investment versus what you had previously anticipated? Is that the right way to look at it?

Yes. In general, this is primarily related to the increased investment we made in our legal channel. This is not due to any change in strategy regarding what qualifies for legal; it's mainly about the volume of accounts entering the channel and how quickly we are managing those accounts through the various stages of the legal process, compared to our earlier projections. The mix of accounts that we believe qualify for legal placement is higher than we originally expected. This reflects the composition of what we've taken on. All these factors contribute to our perspective on the efficiency metric for this year. However, as we mentioned, it's important to note that this reflects spending now for cash collections that will come in the future.

Yeah, Mark. All these investments that we're making, they have to meet our internal return threshold. So, we're obviously taking that into account. And just for context, also, as you think about the targets and the metrics that we have, the six to eight on ROATE, that takes into account these expenses, we haven't changed that. And you look at the 60 plus versus 60 target, when you look at just our cash collections annualized in the first half, it's about $900 million. You annualize that 1.8, 1% change in cash efficiency would have like an $18 million impact. And that's the investment that we're making into our legal channel. So, at the end of the day, and we mentioned this previously, the cash efficiency is really an output of all the investments that we're making. And we think that it's the appropriate action for us to invest in the legal channel, given the value that we get from those investments.

Understood. Thank you.

Your next question comes from the line of Sean-Paul Adams from Raymond James. Your line is now open.

Hey, guys. Good evening. Circling back to Europe, I know you guys mentioned that a lot of the supply is driven by the spot market. But last quarter, you kind of talked about a little bit about stage two loan levels on bank balance sheets. If you could share a little bit of color on that for this quarter, as well as the level of competition related to the pricing, what kind of value you guys are getting in relation to the pricing? I know you guys said that it was a very competitive market in Europe.

We monitor the stage two level loans, but ultimately, it's up to the sellers to decide what they believe is suitable to bring to market. We are encouraged by our observations this quarter and continue to engage with them, but the timing of market entry is their decision. Our aim is to ensure that we are pricing deals appropriately as they come to market. From a competitive standpoint, the environment remains robust despite the pressures some of our peers are facing. There is still a healthy level of competition. Vik, feel free to add anything.

No, I think from a forward flow standpoint. I think you mentioned, Rakesh, in your remarks that the forward flow volumes remain pretty stable, right? So, I think we're not seeing any change in strategy from our perspective or from the competition, and we just got to wait and see when the supply comes to market.

Got it. Thank you. That's very helpful. Additionally, can you share any additional color on cash collection characteristics between the individual portfolio vintages in the US market? And has there been a decline in proportions of customers voluntarily repaying debt, specifically between individual vintages?

I don't think we've disclosed that, and we haven't talked about it. I think you can find information in our materials regarding the cash trends on different aspects.

I would say, Sean, that we should focus on a couple of points regarding our older vintages. We are experiencing significant overperformance in these vintages, which indicates that our cash initiatives are proving effective. Additionally, I mentioned that customers are paying over a longer period of time. This observation is not specific to any vintage, but we believe it relates more to timing, as the payments are being stretched out.

Thank you for your insights. I've noticed variations in consumer income and repayment challenges across different income levels, which prompted my question. I appreciate your response.

Thank you.

There are no further questions at this time. I will now turn the call over to Mr. Vik Atal for final comments.

Thank you everybody for joining us today. And obviously, thank you for your support and a lot more to look forward to in the second half of this year. Thank you.

Thank you. Ladies and gentlemen, this concludes today's conference call. Thank you for your participation. You may now disconnect.