Thank you for standing by and welcome to the Schneider's fourth quarter 2024 earnings conference call. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question and answer session. If you'd like to ask a question during this time, simply press star followed by the number one on your telephone keypad. If you'd like to withdraw your question, again, press the star one. Thank you. I'd now like to turn the call over to Steve Bindes, Director of Investor Relations. You may begin.

Thank you, Operator. Good morning, everyone. Joining me on the call today are Mark Lark, President and Chief Executive Officer, Daryl Campbell, Executive Vice President and Chief Financial Officer, and Jim Filter, Executive Vice President and Group President of Transportation and Logistics. Earlier today, the company issued an earnings press release. This release and an investor presentation are available on the Investor Relations section of our website at Schneider.com. Our call will include remarks about future expectations, forecasts, plans, and prospects for Schneider. These constitute forward-looking statements for the purposes of the safe harbor provisions under applicable federal securities laws. Forward-looking statements involve risks and uncertainties that could cause actual results to differ materially from current expectations. The company urges investors to review the risks and uncertainties discussed in our SEC filings, including but not limited to our most recent annual report on Form 10-K and those risks identified in today's earnings release. All forward-looking statements are made as of the date of this call, and Schneider disclaims any duty to update such statements except as required by law.

In addition, pursuant to Regulation G, a reconciliation of any non-GAAP financial measures referenced during today's call can be found in our earnings release and investor presentation which includes reconciliations to the most directly comparable gap measures now i'd like to turn the call over to our ceo mark work thank you steve and hello everyone thanks for joining the schneider call today for our prepare remarks i will provide an overview of our framework to drive structural improvements in our business and enable us to seize the opportunities ahead then i will share insights on our recent dedicated acquisition of cowan systems offer my perspectives on the freight market and discuss our results and positioning across our multimodal platform of truckload intermodal logistics. Daryl will then provide a financial overview of our fourth quarter results and discuss our assumptions for 2025 full-year earnings per share and net capital expenditures guidance. Then we'll take your questions. Let me begin by emphasizing that we remain committed to driving ongoing structural improvements in our business by restoring margins improving resiliency enabling growth and enhancing financial returns to accomplish that we continue to follow a framework that includes four tenants all equally important our first tenant is optimizing capital allocation across our strategic growth priorities which include dedicated intermodal and logistics The second tenet is managing the customer freight allocation process with purpose and discipline. By carefully selecting and managing our freight, we can ensure that we are serving our customers effectively and profitably. Next is delivering an effortless customer experience. We aim to make it easy for customers to work with us by providing optionality and value across our multimodal portfolio. The fourth tenet is containing costs across all expense categories. Cost containment is critical to our overall business strategy as it enables us to reinvest in growth initiatives and enhance our competitive position. Turning to the fourth quarter, programmatic acquisitions complement our organic growth objectives and on December 2nd, we were pleased to announce the completion of our acquisition of Cowen Systems. Cowan is our third and largest dedicated acquisition in as many years and aligns with our long-term strategic objective of providing customer-centric dedicated solutions as the cornerstone of our truckload segment, while broadening our vertical market reach to provide greater value to our customers and shareholders. With the acquisition of Cowan, 70% of our truckload fleet is now in dedicated contract configurations. This compares to 33% in 2017, our first year as a public company. Cowan fits our acquisitive profile as a successful, well-run, family-owned enterprise with a highly compatible culture and a track record of providing excellent customer experience that drives deep loyalty. In keeping with our proven acquisition playbook, Cowan will retain its brand operating independence and leadership as primarily a dedicated contract carrier with a portfolio of complementary services including brokerage port and intermodal drage and warehousing cowan utilizes a hundred percent lightweight equipment model and serves the attractive end markets of specialty retail food and beverage and construction building supplies all of which take advantage of the increased payload capability the transaction price was 421 million including 31 million of related real estate in 2024 its pro forma operating revenues were 629 million primarily composed of dedicated which operates approximately 1900 trucks and 7600 trailers Cowan was accretive to earnings per share in December. We expect between 20 and 30 million of annual synergies after year one. The synergies are largely from the integration of administrative and support functions, including equipment purchasing, maintenance, and fuel. We expect to benefit from these synergies as early as the first half of 2025, with the benefits accelerating in the second half of the year. With the Cowan acquisition, we see ample opportunities for growth across multiple verticals and geographies and we will allocate capital to organically grow the business and enhance returns to shareholders now let me give you my perspective on the freight market and what we are seeing from our vantage point here at the end of january the fourth quarter largely played out to our expectations seasonality which began in the second quarter was even more evident in the fourth carriers are still not being adequately compensated for the value provided and the cost to deliver resulting in continued attrition of supply declining capacity across current demand that more closely aligns to seasonal expectations is bringing the supply and demand condition closer to equilibrium in the quarter we experienced solid retail and consumer product driven volumes that were partially offset by extended seasonal auto production shutdowns while there were pockets of pulled forward import volumes to address concerns with tariffs and potential port labor strife this was not universal across our customer base so the impact this will have in 2025 is difficult to quantify starting around thanksgiving spot price exceeded contract price and accelerated through the end of the year and into 2025 While the trend is encouraging, we are far from satisfied with our results. We continue to take actions to restore performance within our long-term margin targets. These actions include executing the allocation season with purpose and discipline for profitable growth, reducing our cost to serve, and growing our variable cost network capacity. We are very early in the freight allocation season, but we are finding that customers are more receptive to rate restoration than they have been the last two years in addition to recovering market conditions the fourth quarter benefited from the cumulative effects of the action we have taken throughout the year to expand margins which resulted in year-over-year improvement in earnings across all reportable segments for the first time since the second quarter of 2022. our actions also position us for outsized leverage in an improving freight market. Turning to our segment results, and I'll start with dedicated in our truckload segment, our dedicated business has demonstrated resilient earnings profile over freight cycles. It is an important part of our strategy to create enduring shareholder value. As we expected, there was limited organic startup activity in the fourth quarter. We have line of sight to several hundred trucks of new business awards slated for startup in the first half of 2025. Our new business pipeline remains strong and we are adding additional commercial resources to advance the opportunities we have in front of us. In addition to overall truck growth, we expect enhanced dedicated revenue per truck per week due to two separate influencing factors. The first is that we are tightening our truck-to-driver ratios in our three acquired companies and redeploying the underutilized capital to new startups. second we had trucks at the ready for a few large startups that were customer delayed from 2024 into 2025 which we can now effectively deploy our truck network business continues to be challenged we are on a path to restore profitability this business to internal cost control and productivity actions adding variable cost capacity and rate restoration that aligns the value we provide in the cost to deliver our exceptional service in the quarter we achieve sequential earnings improvement driven by cost reductions and rate performance that was at expectations as we continue to work to attract more variable cost capacity this improvement was achieved while overcoming the impact of insurance expense which I'll talk to you in a moment looking forward as freight conditions recover our network business which is more sensitive to market cycles will benefit from supportive pricing environment and enhanced asset productivity enterprise results for the quarter includes seven million dollars of prior year accident reserves an impact of three cents per share most of which resides in truckload in 2024 schneider achieved significant reductions in our dot reportable accidents containing an all-time low accident frequency. At the same time, the industry has seen a surge in litigious activity, including litigation funding, nuclear verdicts, and inflated settlements, which have increased the cost and volatility of claim reserves, as well as insurance premiums. Our number one goal is to lower the frequency, as this is the first line of defense against rising settlement costs. I am proud of of our driver community, our operations and safety teams whose actions continue to reduce frequency of claims, therefore lowering our overall risk profile. In our intermodal segment, we hit the trifecta with year-over-year growth in orders, revenue per order, and improved productivity. Year-over-year, intermodal orders were up 3%, revenue per order was up 2%, and margin improved 380 basis points. our disciplined and balanced approach during our customer search period drove enhanced operating leverage into our business and it resulted in an exceptional service experience for our customers continued intermodal cost reductions network optimization and improved rate productivity all positively impacted the quarter in our position as we enter 2025. in the quarter hurricanes created sporadic service interruptions in the east in the west the uni pacific experienced disruption for a few weeks early in the quarter however we were pleased with their recovery and ability to surge volumes with improved service consistency turning to our logistics segment we delivered another profitable quarter logistics continues to manage net revenue effectively while conditions in brokerage market are challenged from an overall available volume and carrier cost perspective an order volume count contraction of only five percent was mitigated in part to our schneider freight power platform and our people our power only offering continues to resonate with customers and our industry-leading technology has allowed us to lower our cost to serve in summary the freight market is continuing its path toward recovery and we are playing the long game we are committed to driving structural improvements across our enterprise by restoring margins and enhancing financial returns in 2024 we took a balanced and disciplined approach towards positioning our business for through cycle leverage, growth, and resiliency, and our actions gained traction as the year progressed. Following our framework and focusing on our strategic priorities enables us to drive improvements in our business and seize the opportunities ahead. Let me now turn it over to Daryl to discuss fourth quarter financial results and our 2025 Thank you, Mark.

And good morning, everyone. I'll review our enterprise and segment financial results for the fourth quarter, along with our year-to-date cash flow trends and capital allocation actions. Additionally, I'll provide insights on our full year 2025 EPS and net capex guidance. Some of our financial results and guidance can be found on pages 21 to 26 of our investor presentation available on our investor relations website. I want to reiterate our objective of positioning the business of structural resiliency and profitable growth in cycles. While we're actively addressing the short-term, our focus remains on positioning our multimodal platform of services for enhanced financial returns and long-term value creation. Through all cycles, we remain disciplined on commercial actions, cost management, and resource optimization across our enterprise, and these ongoing actions are positively impacting every segment of our business. In the fourth quarter, revenues excluding fuel surcharge were $1.2 billion, upside the year over year. Our fourth quarter adjusted income from operations was $45 million, an increase of 40% compared to a year ago. Adjusted diluted earnings per share for the fourth quarter was $0.20 and $0.16 a year ago. Our current acquisition was immediately accretive to EPS in the court. As Mark mentioned, refinement of reserve estimates primarily related to three accident claims from prior years resulted in three cents per share of expense in the fourth court. While our ongoing investments and favorable safety performance continue to favor the impact frequency, we're operating in an inflationary litigation environment. From a segment perspective, truckload revenues, excluding fuel surcharge, were $560 million in the fourth quarter, 2% above the same period a year ago. This increase was primarily due to dedicated organic new business growth, the acquisition of Cowan, and higher network revenue per truck per week, partially offset by lower network volumes. Truckload operating income was $20 million, up 5% year-over-year, due to the same factors that shaped revenues and was partially offset by increased safety reserve estimates. Truckloads operating ratio of 96.5% was essentially flat to the same period a year ago. Intermodal revenues, excluding fuel surcharge, were $276 million in the fourth quarter, 6% higher than the fourth quarter of 2023, primarily due to volume growth and higher revenue per order. Intermodal operating income was $17 million, an $11 million increase compared to the same period last year, due to both volume and revenue per order growth, in addition to enhanced operating leverage due to internal cost reduction actions and improved rate productivity. Intermodo's operating ratio improved to 93.8% compared to 97.6% a year ago. Logistics revenues excluding fuel surcharge were $324 million in the fourth quarter, down 5% year-over-year, primarily due to lower brokerage revenue for order and volumes. Despite lower year-over-year revenues, logistics trend of profitability continued, with operating income of $9 million, up nearly 40% compared to the fourth quarter of 2023. This was primarily due to effective net revenue management. Fourth quarter 2024, logistics operating ratio was 97.4% and paid a basis point year-over-year improvements. Turning to capital allocation, we paid $67 million in dividends during 2024, which was 5% above 2023, and we continued to strategically repurchase shares with total activity of $30 million for the year. We recently announced that we'll maintain our quarterly dividend at 9.5 cents per quarter, which represents a commitment to returning value to our shareholders. We ended 2024 with net capex of $380 million, which is above our most recent guidance of $330 million. This was due to real estate purchase and replacement equipment capex, both in connection with our recently acquired common systems business. Net capex for 2024 was $194 million below the prior year, primarily due to our efforts to enhance asset productivity, as well as focusing on growth CapEx solely in our strategic, dedicated, and intermodal businesses. These actions translated into a $200 million year-over-year increase in our free cash flow and more than doubling of our free cash flow conversion. Along with using our strong balance sheets, we've utilized our free cash flow to further our strategic inorganic growth priorities through the acquisition of Common Systems. In November 2024, we executed a $400 million delayed draw term loan facility and used $300 million of the proceeds to partially fund the acquisition of coexistence and related real estate assets. Our net debt leverage was 0.7 times at the end of the year. While our guidance for 2025 does not contemplate specific inorganic growth, we continue to explore opportunities to further our strategic priorities. Organic growth continues to be our highest capital allocation priority and our guidance assumes continued growth capital investments in dedicated and intermodal tractors. We will also continue to manage our fleet age within our targeted ranges and invest in technology to drive business insights and associate productivity. In addition, we anticipate proceeds from equipment sales to be slightly lower than 2024. As a result of these considerations, we expect net capex to be in the range of $400 million to $450 million for the full year of 2025. Moving to our earnings guidance. Our adjusted earnings per share guidance for the full year of 2025 is $0.90 to $1.20. This assumes an effective tax rate of 23% to 24%. Based on what we would consider our normalized fourth quarter 2024 EPS run rates of approximately 23 cents, the lower end of our range suggests that similar conditions to those in the fourth quarter of 2024 would persist throughout 2025. The upper end of our range considers enhanced freight market conditions starting in the second quarter and building throughout the year. This upper range also factors in incremental costs associated with incentive compensation. In 2025, we anticipate returning truckload network to profitability in the second half of the year by improving price, growing variable cost capacity, and continuing to execute cost and asset efficiency action. For truckload dedicated, we look forward to top line and earnings growth driven by a strong new business, increasing the number of tractors on existing accounts and the accretive impact of Cowan including synergies. For intermodal, our expectation is for volume growth, particularly where Schneider differentiated from competitors and we anticipate increase over the world conversion along with a modest increase in net price from the first half to the second half of the year. In the logistics segment, we expect to continue capitalizing on digital automation investments and leveraging our leading power-only offering to augment our truckload network business. Our guidance also considers minimal net cost inflation year-over-year and similar equipment gains based on a stable used equipment market. We believe that our actions to arrest inflationary costs and lower costs to serve will benefit our 2025 results along with increased price and volume as these efforts have taken hold we remain vigilant in identifying incremental opportunities across the business through 2025 let me close by providing an update on our long-term strategic targets by segments so the truckload segment our dedicated business delivers resilient results to all cycles as we continue to grow our dedicated business organically and through strategic acquisitions combined with the actions we've outlined to restore truckload network business to profitability we're maintaining our long-term margin target range at 12 to 16 for the intermodal segments volumes continue to show strength with total orders for the fourth quarter of 2024 at the highest level since the third quarter of 2022 considering our volume outlook ability to grow around 30 percent without additional investments in containers and chassis and our differentiated royal partnerships, we're maintaining our long-term target of 10 to 14%. As it relates to our logistics segment, two years ago, we updated our long-term target range to 5% to 7% from the previous range of 4% to 6%, primarily due to the rapid growth of our power-only offering, which has a higher margin profile than traditional brokerage. While we continue to grow our power-only earnings contribution, the overall margin weighting has shifted to our traditional brokerage, including the current logistics operations. We consider this weighting, as well as the current brokerage market landscape, in refining our long-term margin targets to 3% to 5%. With that, we'll open the call for your questions.

Thank you. We will now begin the question and answer session. If you would like to ask a question, please press star 1 on your telephone keypad to raise your hand and join the queue if you would like to withdraw your question simply press star one again we ask that you please limit yourself to one question only your first question comes from the line of daniel imbro from stevens your line is open yes hey good morning everybody thanks for taking our questions daniel maybe if i squeeze one in here i guess i'll start on the broader truck backdrop you know revenue per truck per week did increase a bit sequentially and mark I think you mentioned customers are more receptive to rate restoration more so than any time in the last couple of years.

I guess with the market tightening, when would you expect organic truck count to begin to grow again on both maybe the network side and the dedicated? If we back out the cow and growth, it still looks like dedicated trucks maybe step down a little bit. When would you expect that to begin to grow again? And any help on just thinking about the cadence or magnitude of growth as we move through this year with a market that seems to be getting better?

Daniel, thank you. As we've talked throughout the year, we started to see some positive contract renewals on contract pricing starting as early as the second quarter. And we have increased conviction that we're going to be more successful as we head into 2025, as you indicated in your question. Our focus in the network side of the business is to place our growth into variable cost capacities, more owner operators, and then augmented through power only. We're happy where we are on the company driver side. We've been quite stable there now for several quarters and our growth, and we are pursuing that growth in network presently with that variable cost capacity. So we would expect to start to see that in 2025, and particularly as we get into the second quarter. As relates to dedicated, very much feel confident that our new business pipeline and the startup activity that we have already on the docket will start to show increases in truck count, but also, very importantly, as we outlined in our prepared comments, Daniel, we expect to see more growth in revenue per truck per week as we can get tighter on capital allocation and taking higher ratios and getting some underutilized equipment redeployed more effectively within dedicated and particularly coming out of our inquisitive companies and cowan is a great opportunity for that because one of our synergies is our maintenance infrastructure that allows them not to have as much safety stock equipment because how quickly we can turn equipment how we can keep equipment up more effectively so it's going to be a combination next year and dedicated of both growth of units but also i i think accelerated growth of net revenue per truck per week.

Got it. Appreciate that. Thanks.

Your next question comes from the line of Ravi Shankar from Morgan Stanley. Your line is open.

Great. Thanks. Morning, everyone. Just to follow up on that point, can you help quantify what you are seeing in those rate renewals right now? One of your peers spoke about mid-single digits with high singleness in some pockets. Are you seeing something similar? And also, just kind of, how do you quantify or how do you qualify some of the strength in the data points you've been seeing the last few weeks. Do you think it's transitory because of a noisy January, or do you think that can be sustained through OneQ? Thank you.

Ravi, as it relates to renewal discussions, we're very, very early in that process. But as is typical, we, through the fourth quarter and early part of the year, we start to have early discussions, particularly around our large strategic customers around preparing for the forward periods. And so we, again, don't have a great deal in the barn yet, but those discussions, I think, have been very constructive and been, quote-unquote, different than what we've experienced the last couple of years. As you look at the spot pricing, which I think sometimes we get overemphasized as an industry on, but clearly, as we mentioned in our prepared comments, that we had a step-level change there starting in Thanksgiving all the way through really until very recently here in January, increased year-over-year dramatically, and we got above contract quite handsomely for that period. So I think all of those things in combination with the right sizing of capacity puts, I think, the entire pricing mechanism or the pricing environment in a more constructive state into 2025.

Yeah, Robbie, this is Jim Pilter. I'll add on a little bit here in terms of what we're seeing and why those discussions with customers are a little bit more constructive this year on a baseline where, like Mark said, we were making increases each quarter as we went through last year. But, you know, customers understand that we have attacked the inflationary costs and arrested almost all of those. The ones that we haven't been able to arrest are costs like insurance. And customers understand, you know, the need to be able to assist us to be able to continue to provide great service and then ultimately to start to regrow our fleets. And so they understand what's required there and are, you know, as we're going through these, they're actually locking in some incumbency with increases and understand there's just really only one direction to go from here. Great. Thank you.

Your next question comes from a line of Brian Ossenbeck from JPMorgan. Your line is open.

Hey, good morning. Thanks for taking the question. So I just want to ask a little bit more about capacity and what you're seeing actually leave the market. If you've got any view, maybe on the brokerage side in terms of what the small fleets are doing. But some comments around that would be helpful. And also just maybe, Jim, your view on intermodal boxes and how many of them are stacked. And I'm sure there's been a bit of reconfiguration that needs to be done here for the network into next year. So maybe a comment on box capacity as well, and then what you kind of expect the net impact from what I would assume would be more normalized imports into the evolving East Coast after this big surge out west. So thank you.

Definitely done on a multitude of questions under a single breath. Thank you, Brian.

Yeah. So, Brian, this is Jim. I'll take each one of those here. So in terms of what we're seeing from capacity, you know, especially as we're looking at those small fleets, those individual units, we have seen continued reduction. And, you know, as you look across the landscape, there aren't a lot of large carriers that are exiting, but you also don't see anybody expanding their capacity. And that's the challenges our shippers are looking at that and have some expectations that they're going to see some small amount of growth and capacity is still exiting the marketplace here. In terms of our box capacity, we have about 10% of our boxes that are stacked right now. We have the capacity to move 30% more volume than what we did here in the fourth quarter, about 30% more. Daryl had mentioned that. So we feel like we're in a really great position to be able to grow that business. And, you know, we did see growth in a couple of the markets. We saw very nice growth in Mexico. Our Mexico growth was exceeded 30 percent. We saw very nice growth in the West. And, you know, that was impressive because, you know, as we went through, the rails were at really all time levels. And so there was a quick blip in the West with some service. They recovered very quickly. We're impressed by that and able to provide great service all the way through. And, you know, as we look at that, the opportunity here is really in the East. And we took a little bit of a step back there. That's where we're competing most directly with over the road. We'd expect that as that market begins to tighten, we're going to see more opportunities there. And especially with our differentiation, we want to be able to grow. where we had that differentiation and continue on our growth path. In terms of imports, I think Mark covered this, that this is pretty wide in terms of just the different types of actions that shippers are taking. We have a very diversified portfolio. We feel very good about that position. And what we'd say is that the supply chains are really complex. They're difficult to unwind. You don't make dramatic changes there. Any opportunity to see more domestic manufacturing, that's absolutely a great thing for Schneider.

Thanks for all that, Jim. Appreciate it.

Your next question comes from the line of Jason Settle from TD Cowan. Your line is open.

Thank you, Operator. Good morning, gentlemen. Two quick ones here. I guess one clarification, one question. On the question side, on the Cowan acquisition, obviously they're differentiated using a lightweight fleet. Is this something that you could adopt elsewhere, or is that more geared towards some of the end markets that Cowan serves? Also, they have a distinct use of a bunch of owner-operators, which I don't think you guys really utilize much in your legacy dedicated. And I was wondering if that's something that you thought over the long term that you could turn to where it might fit. And on the clarification side, you know, you guys took down your long-term margin guide for logistics. I think you said it was mostly due to Cowan. I'm just making sure that there's no changes in your outlook for sort of the power-only margin side. It's just like a shift in different type of businesses that you're bringing in.

Great. Thank you, Jason. Maybe just a correction. Cowan's truck kind of is predominantly and a dedicated almost exclusively company driver. We do have owner-operative support port and intermobile dray in a separate part of their logistics business. So as it relates to the opportunity that we see in front of us, they do have a terrific lightweight model that resonates with customers who are looking to take advantage of payload. Consistent with our other acquisitions, what we're able to do is really just unlock potential for them in other geographies, because they're concentrated predominantly in the Northeast, in the Mid-Atlantic, and access to capital, that they could take those great capabilities and apply them in different geographies and against different verticals. And so we're excited about what that lightweight expertise provides, and we think we can organically do that across multiple geographies and help them achieve their full potential, which is absolutely our priority one for them. Secondly, as it relates to, and I'll turn it over to Daryl for his commentary, we're still incredibly bullish on the non-asset portion of our portfolio. And as mentioned, our Power Only Now, who's been through both an up cycle and a down cycle, it's been quite resilient, terrific customer acceptance and third-party carrier acceptance. So what we're really talking about here, it's such a high return on invested capital model because of the limited capital we put in there. We want to put more growth objectives against that and grow our return on invested capital by growing and not have to have so much margin to do that. More consistent growth is what we're looking for there. And I think it's a recognition in the short term, we have some synergy opportunities we could do at Cowan to help improve overall results. So they're going to be a little bit of a drag in the short term. But long term, we're still very bullish on the platform and what we can accomplish in concert with our assets.

This is Daryl. So as it relates to your question on logistics, long-term margin targets, just as a recap, two years ago, we're at 4% to 6% in terms of our range. We're up that range to 5% to 7%, primarily due to the growth in our power only. We're still excited, obviously, about the power only offering. The results for this year would indicate the strength of that offering. But as you said, this is more of a mix consideration So we have more of our mix that's in traditional brokerage, and, you know, that was obviously amplified with a common acquisition. So as we think about the weighting that's more skewed towards traditional brokerage that has a lower margin profile, we thought it was just prudent to refine that mix and the margin weight to 3% to 5%.

That makes sense. Appreciate the color, gentlemen.

Thank you, Jason. your next question comes from a line of david hicks from raymond james your line is open morning um thanks for taking the questions um i actually want to kind of hit on uh what you guys are seeing in retail inventories from your customers we've kind of seen seen those grow quite a bit above kind of the historical trend line here in recent months um we'd just love to hear how kind of they're positioning themselves um ahead of kind of any potential tariffs.

Yeah, I'll let Jim take this on an overall kind of mix of our exposure here. We're highly diversified within the retail sector for everything from the extreme value retail to home improvement, big box retail. And so we really touch on everything except for department store type of retail, Jim.

So I don't think we've seen any massive trend up in inventories from our customer's perspective and no massive trend up uh correct market what did see here that there was uh you know there were some customers that were bringing us it was a relatively small amount of freight in in advance of a potential uh port disruption on the east coast uh just being prepared uh that largely has worked itself out uh really not much of a disruption a small amount of pull ahead uh out of mexico but nothing really substantial there generally as we talked to customers, they feel like their inventories are appropriate for the demand that they expect in front of them.

Great. I appreciate it. Thanks, guys.

Your next question comes from a line of Ken Hoekster from Bank of America. Your line is open.

Hey, great. Good morning. Busy earnings morning. So maybe, Daryl, any thoughts on seasonality and margin shifts from fourth quarter to first quarter? Maybe can you provide historical averages for each of the three segments, just as we flip in 4Q, 1Q, just wondering if there's anything you think would stand out here, you know, different than normal. And then, Mark, on intermodal, interestingly, CP actually talked a lot about you in particular yesterday in terms of Schneider, about growing lanes from Mexico to the U.S., southeast on intermodal.

So any thoughts on the cross-border opportunity in particular with kind of tariff potential over the next couple of days um your thoughts on on growth and the sustainability of that growth in that in that lane even without with or without the terms yeah so this is daryl so i'll start on the seasonality question i think the probably the most important thing to note is that we did see uh some return of seasonality in the fourth quarter which is something that we've all been looking forward to so that started in in the second quarter i think we all know what happened in the third but you know the persistence in the fourth quarter was encouraging particularly in network businesses where we saw more project seasonal work and also in intermodal where we did see some you know some premium there uh so with the return of seasonality uh you would expect that from the fourth quarter going into the first quarter uh you'd see more of that seasonality adjustment or decline which we would normally see uh so when we're talking about our guidance for the full year we talked about improvement uh going throughout the year we did say you know starting in the second quarter, because there's some recognition that with the return of seasonality, the first quarter obviously would be seasonally adjusted as it relates to the fourth.

Yeah, and this, Jim, I'll just touch on what we're seeing in Mexico here. Obviously, I already talked about our growth here in the fourth quarter, but we really have seen that continue on here into the first quarter. And the growth that we're seeing, it's a lot of conversion, and we're taking share in that space as we feel we have a really competitive product there working with the cpkc and now we have this additional uh service lanes that are connecting the southeast to mexico and to the southwest both of those are performing very well and we're continuing to grow on both of those just as we look at what's being produced in mexico i talked earlier about supply chains being complex and difficult to unwind a lot of these products are really products that we don't necessarily see being produced anywhere else except Mexico and so we expect to see continued growth there.

We're looking forward to the first full allocation season to have the new service between the southeast of Mexico and the southwest so we've been priming the pump with a multitude of discussions through the back half of the year in anticipation of that and as usual the execution of our partner down there is just first-rate so I think we have a great service product and we have a great opportunity to convert from over the road to rail. And that's what we've been talking to our customers about really the last four to five months.

If I can just clarify one thing with Daryl, maybe just picking one category, right? Truckload. Just because we've had COVID, we've had so many different things.

If we look back last five, 10 years, is it, you know, a normal seasonal increase, like a 400 basis point OR increase just looking back at your history and avoiding some of those one-timers yeah so it's difficult to give specific quantification but i would say we're seeing more of a trend towards normal seasonality but we're not back to kind of pre-covid uh i guess a pre-covid normal level uh so you know somewhere in between where we are now and i guess what you would define as as normal as probably what we'd see uh when we compare the fourth quarter to the first so yeah we don't all the way back to we don't provide quarterly guidance but ken i think we would sit

here suggesting as we here at the end of january that the the truck uh volumes have been what we would have expected and maybe where we're seeing a little bit of more positive uh than typical intermodal has been very strong coming out of the fourth quarter and it's maintained some some unseasonal strength, at least in my view, the first few weeks of January. Great. Appreciate the thoughts, guys. Thanks.

Your next question comes from a line of Chris Weatherby from Wells Fargo. Your line is open.

Hey, good morning, guys. It's Rob on for Chris. Appreciate you taking our questions. Could you give us a little bit more of a sense of what you have built into the full year guidance from a rate perspective at the low end and at the high end of the range?

As we kind of laid out in our early comments, that we do believe we're entering a more constructive pricing market and building upon some of the progress, although modest progress that we had in 2024. And I do believe that's what's necessary to get to the various elements of our range. Price will play an important part. We believe we've done a very good job of arresting the inflationary costs. And we don't believe that we'll have a lot of inflation into next year, excuse me, into 2025 here. And so what's important from a margin restoration standpoint is the price line. And we're going to pursue that consistent with the value that we provide in the marketplace. So I don't have a number I'm going to share with you, but it is the difference between where we find ourselves in the range that we provided. Right.

Yeah. But at least, you know, as you release the low end of our guidance, we tried to give some perspective with reference to the fourth quarter of 2024. So we adjusted that rate, obviously, for some of the seasonality or premiums, I should say, that we saw. So if you kind of strip out the premium and look at the fourth quarters on a normalized basis, that would give you some indication of the low end. But the high end includes everything that we talked about in terms of restoring margin.

And then just as we think about over the course of the cycle, you've grown dedicated quite a lot. How should we think about your truckload margin performance looking out given dedicated is now 70% of the mix? Like how much of an improvement do you guys see as rates begin to recover here?

Yeah, we believe we can continue to advance and improve our margins across the board, including dedicated. One of the great opportunities we have in an improving freight market is in just about all of our configurations that we do in support of customers. If there is a backhaul component, that we can have a better choice and better paying freight that fits better. Anything that gives us more options there in an improving marketplace benefits dedicated. So that's a margin enhancer. We've also talked about improving our asset productivity and our capital allocation there by improving our ratios between trucks to drivers. And so there's a number of initiatives within there, both market-driven and self-help-driven, that can drive margin improvement.

Your next question comes from a line of John Chappelle from Evercore ISI. Your line is open.

Thank you. Good morning. Jim, I'm surprised it hasn't come up yet, but your intermodal revenue per load up sequentially, pretty meaningfully seeming to bucking the trend across the industry. And that obviously translates into better margin as well. The volume part of it all makes sense. But can you help us kind of explain what's driving the revenue per load and how you kind of think that transpires from here?

Yeah, thanks, John. So, yes, as we went through the quarter, there was obviously a lot of demand out of our head hall markets, and we've remained disciplined. Absolutely, our objective is to grow this business. And I talked about the capacity to be able to grow, but we're not going to grow just to grow. And so we anticipate that we're going to continue to see that price improve as the over-the-road market increases. But really, the price that you saw in the fourth quarter, a good deal of that was due to project work that we were involved in and all of the head haul markets.

So just to clarify, do we think of that as a new starting point off of which to build 25, or do we think of more of an average of 24 for normalized price?

I would think of it as, yeah, thanks, Sean. And I would think of it as normal seasonality as what we saw in the fourth quarter for Intermodal.

Thanks, Jim.

Your next question comes from a line of Scott Group from Wolf Research. Your line is open.

Hey, thanks. Morning, guys. Let me try that a little differently. So as we approach bid season, whatever increases you're trying to get in truckload or you think you'll get in truckload, Do you think the intermodal increases keep pace and are similar, or do you think intermodal lags on price relative to whatever truckload is going to get this year?

Yeah, Scott, this is Jim. I'll take that. And, you know, just looking at historically, intermodal generally tends to trail. And so that's exactly what we've seen so far. I'd anticipate that we're not likely to see the same rate of increases for intermodal that we'll see within the truckload market. Truckload is where we need to see the largest increase, because that's also where we still have the largest decline in the industry.

Are you saying it, like, I know I get that it lags by, you know, a quarter or two, but you're saying even on the lag, like, the increases will be less. Is that what you're trying to say?

I'd expect that we'd see bigger increases in the over-the-road market than intermodal as we go through the course of the year.

Okay and then if I can just look at 2024 we mostly in 2024 we had relatively flat pricing in in intermodal renewals while we were increasing on the network side so I think consistent with our experience there we have an improved efficiency cost position And I think we'll grow our margins more through volume early in the year, particularly.

And then if I can just one more thing. I think last quarter you talked about mid-single-digit renewals and network. Can you talk about what they were in Q4?

Very little activity in the fourth quarter, Scott, so nothing to really highlight there. A lot of discussions and preparation for 2025 is really the focus there. But we were virtually, through both intermodal and truck, completely done with renewals at the end of the third quarter.

Excellent. Thank you, guys. Appreciate the time.

Your next question comes from a line of Basco Majors from Susquehanna. Your line is open.

Thanks for taking my questions. If we hear from a lot of players in the industry, Dedicated has been a particular challenge with this extended down cycle. And, you know, you guys' commentary and outlook, you know, has been and sounds like it continues to be a bit more positive. Can you talk a little about either how you're targeting the market or your mix of customers that is generating that, you know, perceived outcome? And, you know, is that something that you think can continue into a greater upcycle as well on a relative basis?

Thanks, Mesko. And this is Jim. I'll take that one. So, you know, really it's we're not seeing competition between dedicated providers as much as dedicated solutions turning over and becoming really network solutions as customers were seeking lower cost options. And so specifically what we've done to be able to defend against that is just ensuring that when we're putting together a dedicated solution, it's truly dedicated, that it is a multi-year agreement. It's structured in a way that has teeth in it for both sides, that we're providing great service, that it's not going to be able to be easily replicated with a network-type solution and certainly not something that is going to be replaced by lower cost spot pricing.

And then specifically, there's verticals where we have differentiation, where we build some specific skills to be able to grow into specialty dedicated into reapers much broader than just the standard dry van and one of the things we're most excited about with the targeted acquisitions that we made the last three years they introduced us each one of those two different verticals for example where we have more exposure now to the automotive production side particularly through the Asian transport and overseas manufacturers, different specialty retail now with Cowan in the more the lightweight space. And so it gives us just a much more diversified play in the marketplace. We've never been more diversified as it relates to our dedicated positioning. And as such, I think we've been a bit more resilient than some in the industry as it relates to what Jim was referencing there. We haven't seen the overall churn because of that focus. Thank you.

Your next question comes from a line of Bruce Chan from Stiefel. Your line is open.

Hi, good morning, team. This is Andrew Cox on for Bruce. We wanted to follow up on the kind of capacity and rate questions from earlier. You know, we are seeing some signs either through some of the data and channel checks that there may be some early signs that a backlog and disruption is occurring kind of on a regional, on a local market level. We just kind of wanted to understand if you're seeing any of that, if you're seeing any backlogs or disruptions regionally, if you've seen any localized tightness in the spot market and how that's maybe shifted over the past couple of weeks.

Yeah, thanks. I'll take that one. So certainly we've seen some different weather events as we've gone through the fourth quarter and then into January. So in the fourth quarter, obviously, we had a series of hurricanes, and we have wildfires, and now we've had snow in parts of the country that don't typically get snow. And so there were some disruptions, especially with the snow events, to our operations, but also to our customers. And so you have this displaced capacity and demand that needs to work itself out, especially in those markets. We've seen some capacity that just wasn't available. and, of course, the corresponding market impact.

Okay, thank you. If I can just quickly follow up, have you seen anything that may be related to pre-inventory buildings, pre-tariff, or potentially on the supply side with changes in immigration and changes at the border?

Yeah, I don't think we have anything to really report of any significant changes in trends. So, as most of our customers, and at least the ones we've been in dialogue with here the last several weeks of the year and in part in the 2025 feel almost to a customer about where they want to be from an inventory standpoint and so uh you know we do have cases where certain customers have done some action to pull forward but that's not uh consistent or representative all across the customer base so it's been very specific and not universal.

Okay. Appreciate the insights and the time. Thanks.

Your next question comes from the line of Aero Rosa from Citigroup. Your line is open.

Hi, morning, guys. Thanks for taking the question. This has been more on for Ari. It looks like a key driver of your operating expense growth sequentially was an insurance on the costs that you mentioned related to elevated nuclear verdicts. Insurance expense looks like stepped up in the quarter from 2.8% of revenue to 3.8% of revenue. Do you think that's the new norm or should it trend back down to between two and a half to three percent of revenue or perhaps go higher?

Yeah, this is Daryl. So in our prepared remarks, you know, we did talk about, you know, prior accident claims that we're driving uh you know the increase i guess of seven million dollars or three cents in the quarter so we wouldn't characterize that activity as normal i think as mark said in his remarks you know we've been very active in reducing our frequency right which is the number one line of defense and if you look at our frequency by any measure uh we've been at record levels in terms of the ability to manage that outside of that there are you know things that we don't directly control, but in the quarter, I would say, you know, the refinement of those reserves is not something that we'd expect to happen every quarter.

Yeah, those are older claims that we felt was prudent to refine the reserve, largely in the truckload sector.

Great, appreciate that. And maybe as a follow-up back to the dedicated truck count question, just for clarification, You ended 3Q at about 6,600, adding Cowan at 1,900. That should be about 8,500 after. Maybe we model slightly a step down from 8,500 from a step down from your legacy truck count. You mentioned earlier that you see a line of sight to several hundred trucks of new business in the first half. And then last quarter, you mentioned a large customer that's pushed a Greenfield new product launch from second half of 24 into 25. So should we expect maybe that 8,500 to quickly approach 9,000 in the middle of 2025?

I'm trying to unpack all that in there succinctly. So what's in our number, obviously, is one month of the quarter on an average basis with the cow in addition. So we exited the year roughly at 8,500 dedicated units. And some of those we had stage for startups, to your point, that delayed from fourth quarter to second half into 2025 here. So we can get, which is my comments about getting higher revenue per truck per week when we get those underutilized assets deployed against revenue in 2025. So we won't see one-for-one truck count growth there, but we will see improved results because we'll be putting that capital to play. So coming into the year, around $8,500, and we would expect to obviously build through our commercial success throughout the year. Really appreciate that. Thanks so much.

Your final question comes from a line of Jordan Alliger from Goldman Sachs. Your line is open.

Hey, thanks for squeezing us in here. This is Andre on for Jordan. I just want to clarify a little bit on the truckload operating ratio comment into the first quarter. Just given that we're coming from the elevated level, the 96.5, I know historically margins do deteriorate, but could we hold the OR sequentially into the first quarter?

Again, we don't guide by segment and we don't guide by quarter, but certainly because we had some return of seasonality in some of the project work, there was some enhanced uh it was great to see the seasonality we won't probably experience that to the same degree uh in the first quarter but it doesn't mean that we don't have other opportunity to improve the business in other ways so we're not going to give guidance to that but rest assured we're leaning into every opportunity to continue to advance our margin profile we've talked about pricing we've talked about asset utilization and we've talked about cost containment And this is there.

Just also keep in mind that, you know, the seed through reserve refinement that we did talk about primarily impacted the truckload segment. So, wouldn't expect that in the first quarter either.

Got it. Thanks, everybody. And this concludes today's conference call. Thank you for your participation. You may now disconnect.