Good afternoon, and welcome to the Carvana First Quarter 2026 Earnings Conference Call. All participants will be in listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key, followed by zero. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press star, then one on your telephone keypad. To withdraw your question, please press star, then two. Please note, this event is being recorded. I would now like to turn the conference over to Meg Kehan, Investor Relations. Please go ahead.

Thank you, Gary. Good afternoon, ladies and gentlemen, and thank you for joining us on Carvana's first quarter 2026 earnings conference call. Please note that this call is being webcast and can be accessed along with our Q1 shareholder letter and supplemental financial tables on the Investor Relations section of the company's corporate website at investors.carvana.com. Joining me on the call today are Ernie Garcia, Chief Executive Officer, and Mark Jenkins, Chief Financial Officer. Before we start, I would like to remind you that this discussion contains forward-looking statements within the meaning of the federal securities laws, including but not limited to, Carvana's market opportunities and future financial results that involve risks and uncertainties that may cause actual results to differ materially from those discussed here. A detailed discussion of these factors can be found in the risk factors section of Carvana's most recent Form 10-K. These forward-looking statements are based on current expectations as of today, and Carvana assumes no obligation to update or revise them. Our commentary today will include non-GAAP financial metrics. GAAP reconciliations can be found in the shareholder letter posted on our IR website. And with that said, I'd like to turn the call over to Ernie Garcia. Ernie? Thanks, Meg, and thanks everyone for joining the call.

The first quarter was another outstanding quarter for Carvana. It was another quarter full of records, including a record 187,000 cars sold in a single quarter, a record gap operating income of $581 million, and record adjusted EBITDA of $672 million. And it was our ninth straight quarter of being the most profitable and fastest-growing automotive retailer, as well as our sixth straight quarter of 40% year-over-year growth. The quality of our customer offering, the fact that it naturally gets better as we get bigger, and our experience over the last 13 years lead us to believe that demand is available at the speed that we are able to scale the business effectively. As it has been since the beginning, we expect our execution will be the biggest determinant of the speed and degree of our success. Execution in a complex, operational, scaled business like Carvana that is growing at 40% is an inherently difficult problem. While the best case scenario in a vacuum is to avoid bumps in the road, those bumps are a reality of building ambitiously. This means success requires building a better system with better scaling properties and assembling a team and building a culture that drives intensity, focus, accountability, and resilience. With the right team and culture, the bumps in the road create pressure that makes us In the fourth quarter, we hit a bump in recon that gave us another chance to prove that we assembled just such a team. The recon team is using that pressure to make us better. When we realized we were off track a bit, the first thing the team did was turn up the operational intensity across the network, setting higher expectations for each facility and leaning into the operational structures we've built over the last several years. This allowed us to make rapid progress nationwide. In addition, they quickly assessed the underlying cause of the variation in facility performance, most notably newer managers that could use more detailed direction and more powerful tools to help them execute at the level we were aiming for, and adjusted their roadmap to prioritize building the tools that mattered most immediately. Over the last couple of months, they built additional data integrations, developed tools to help managers make faster, higher-quality decisions in how they staff their lines and how they optimize flow through their paint lines, and implemented a productivity tracker to ensure feedback reaches the right groups quickly. To accomplish all this and to ensure the tools address real-world operational needs, the product team spent weeks on the ground in the facilities that needed it most, rolling out, testing, and iterating with the operators until they were making a real, measurable difference. We'll continue to iterate on these tools, and we'll roll them out to the rest of the facilities over the coming months. The result is that so far in April, we are operating just shy of our all-time best in labor efficiency throughout the network. This will take a little time to flow through to the financials as cars carry the cost of reconditioning at the time they were produced, not at the time they were sold. We still have a ton of work to do across reconditioning and other operational and technology teams, but every time a team reacts that quickly to a problem, it excites us. Once again, the people on Team Carvana have proven that they are exceptional, that they are resilient, and that they are up to the challenges we will inevitably face as we scale Carvana to millions of transactions per year. We remain firmly on the path of achieving our mission of changing the way people buy and sell cars and is selling 3 million cars per year at a 13.5% adjusted EBITDA margin by 2030 to 2035. The march continues. Mark.

Thank you, Ernie, and thank you all for joining us today. Unless otherwise noted, all comparisons will be on a year-over-year basis. Q1 was a strong quarter driven by our team's continued focus on profitable growth and strong execution. We set new company records for retail units sold, revenue, gross profit, SG&A expense per retail unit sold, GAAP operating income, and adjusted EBITDA. Retail units sold totaled $187,393 in Q1, an increase of 40% and a new company record. Revenue was $6.432 billion, an increase of 52%. Revenue growth exceeded retail unit sold growth, primarily due to traditional gross revenue treatment for certain vehicles acquired from a large retail marketplace partner. Consistent with past quarters, our growth in the first quarter was driven by our three long-term drivers of growth, a continuously improving customer offering, increasing awareness, understanding, and trust, and increasing inventory selection and other benefits of scale. The first quarter marked our ninth consecutive quarter of industry-leading retail unit growth and margins. Non-GAAP retail GPU decreased by $58, primarily driven by higher non-vehicle costs and lower shipping fees. Looking ahead to Q2, we expect retail GPU to increase sequentially, but to decrease year-over-year due to approximately $100 of tariff-related benefits last year, lower shipping fees and higher non-vehicle costs this year, and approximately $100 to $200 of impact from narrower industry-wide wholesale to retail spreads this year. Non-GAAP wholesale GPU decreased by $83, primarily driven by increased wholesale vehicle volume and gross profit per unit that was more than offset by lower wholesale marketplace gross profit and growth in retail units that outpaced wholesale gross profit. Non-GAAP other GPU decreased by $88, primarily driven by our decision to give back to customers in the form of lower interest rates, partially offset by higher finance and BSC attach rates. E1 was another strong quarter for levering SG&A expenses. Our 40% growth in retail units sold led to a $170 reduction in non-GAAP SG&A expense per retail unit sold, including a $36 reduction in operations expenses and a $226 reduction in overhead expenses. Advertising expense increased by $92 per retail unit sold as we continue to invest in building awareness, understanding, and trust in our customer offering. With a nearly 2% market share in the U.S. used vehicle retail market compared to approximately 20% e-commerce adoption in non-automotive retail verticals, we believe we are in the early days of customer awareness and adoption of our model. We continue to see opportunities for significant SG&A expense leverage over time and as we scale, driven by both continued improvements in operational expenses as well as leverage in the fixed components of our cost structure. Net income was $405 million in Q1, an increase of $32 million. Net income margin was 6.3%, a decrease from 8.8%. Adjusted EBITDA was $672 million, an increase of $184 million, and a new company record. Adjusted EBITDA margin was 10.4%, a decrease from 11.5%, primarily driven by increased retail revenue per unit, resulting from the traditional gross revenue treatment mentioned previously. Gap operating income was $581 million, or 86% of adjusted EBITDA, an increase of $187 million and a new company record. As discussed in prior quarters, we continue to drive toward investment-grade quality credit ratios over time. In Q1, we again reduced our net debt to trailing 12-month adjusted EBITDA ratio to 1.1 times, our strongest financial position ever. Q1 was a record quarter that again demonstrated the significant power of our business model. Looking toward Q2 and assuming the environment remains stable, we expect a sequential increase in both retail units sold and adjusted EBITDA, leading to all-time company records on both We remain on track to deliver significant growth in both retail units sold and adjusted EBITDA in full year 2026. In conclusion, our Q1 results were outstanding. Our team is intently focused on driving profitable growth, and we remain excited about progressing toward our goals of becoming the largest and most profitable auto retailer and buying and selling millions of cars. Thank you for your attention. We'll now take questions.

We will now begin the question and answer session. To ask a question, you may press star, then one on your telephone keypad. If you are using a speakerphone, please pick up your handset before pressing the keys. To withdraw your question, please press star, then two. Please limit yourselves to one question and one follow-up. If you have additional questions, you may rejoin the queue. The first question today is from Chris Pierce with Needham. Please go ahead.

Oh, hey, good afternoon. Ernie, in your remarks, you talked about new tools at underperforming sites where there are new managers. I just want to understand, do these tools, these are brand new, and these could help top-performing sites further improve, or are these to bring those underperforming sites in line with your top-performing sites?

Sure. Well, first I want to start with just giving gratitude and credit to the reconditioning team. I think they took it very personally and hard when we didn't have a perfect fourth quarter, and they reacted extremely effectively. And so that's why I wanted to make sure that I spent some time in our comments giving them credit. I'm extremely impressed and proud of how hard they work and how quickly they made a difference. I think there were a number of things that were done. The new tools that were discussed are net new tools, and those are tools that we hope will drive additional fundamental gains over time. I think, you know, that will take time, and we'll see how powerful that ends up being. But I think they're fundamentally value-added tools that are not in the vast majority of our facilities yet. So we'll roll those out over time. And I think, you know, to me, the way that we hope that this goes over the next many years is we're scaling a big business that's operationally complex very quickly. I think we're inevitably going to run into bumps in the road. And every time you run into a bump, I think it's a chance to reevaluate what you're doing and to try to learn from that and get a little better. And I think the team dug in. I think they reevaluated the roadmap. I think they found new opportunities that are potentially bigger. And I think they focused and made a huge difference quickly. And I think we're very excited about those opportunities. So to me, I wouldn't want to set expectations too high beyond, you know, we think we're very much back on track. But I think if we had to pick a direction, the tooling that we're building, I think, is exciting. And it's, you know, more room for fundamental gains over time.

Okay, perfect. Thank you. And then just kind of a bigger picture question. You know, new vehicle prices, tariffs, gas prices, do you think there's some portion of people tapping out and dropping down to used? And could we see when off-speed supply and more supply comes back used go north of 40 million units for a couple years because of this? And if that did happen, would that affect other GPU as you guys tilt more prime versus subprime? Or I just would love to hear your thoughts on that.

I think, I mean, car prices are high. I think these numbers won't be exactly right. But the last numbers that I remember is kind of pre-pandemic. I think general consumer goods are up 25%, give or take. And I think cars are up 35% to 40%. So I think car prices all as constant are higher, and that has to be impacting people. I think generally the kind of elasticities for cars at, like, the aggregate level are not super high. People need cars to live their lives, and they get tired of the car they own. And so I think you generally see aggregate transactions that are relatively stable. I think there is room, though. All the things you pointed to are things that are probably directional positives for the overall market size over time. But I think realistically, the scale of those positives relative to the scale of our growth is just very small. And so I think our view is that most things that happen to the market are going to impact us in a proportionate way. But what we are doing ourselves is dramatically more powerful than that. And so we try to stay really focused on all the fundamental tools that we're building and just making sure that we're delivering great customer experiences and doing all the hard operational work to make sure we can scale effectively. And then I think on your last point on rates and shifting between prime and non-prime customers, I think, first of all, our balance of customer credit is pretty similar to the market overall. And then I think the profitability per retail unit sold for prime versus not prime is not different enough to where moves in those distributions matter all that much to the overall other GPU. So generally speaking, I think that would fit in the same category. We think it's, you know, those things can move around. There will always be little macro effects that move things around by, you know, tens of dollars, give or take. But in general, the most important thing is that we keep delivering great customer experiences and stay focused on us. And so that's where our focus remains. Thank you, and good luck. Thank you. Appreciate it.

The next question is from Daniela Higgins with Morgan Stanley. Please go ahead.

Hi, Ernie and team. Thanks for taking the question. So my first one's on SG&A leverage. Most line items this quarter, including logistics, came in lower as a percentage of sales versus the run rate we've been seeing the last few quarters. How should we be thinking about operating leverage in fixed costs? Mark, you mentioned that. And then more near-term, how should investors think about logistics expense in a rising fuel cost environment?

Sure, I can hit that. So I think it's helpful to break that down into a couple different categories. So, one, you know, operations expense, that's the, you know, the expenses associated with executing a transaction, providing customer service, fulfilling the transaction via our logistics network and last mile delivery network, and all of those sort of expenses that are more variable in nature. I think we had a strong quarter on that front with operations expenses, you know, down slightly year over year. I think in the longer term, we definitely see an opportunity to march those down further on a per retail unit basis. You know, in any given quarter, you know, they can be impacted. You mentioned fuel prices. That would definitely have an impact because logistics is part of that operations expense. I wouldn't expect that impact to be particularly large, but, you know, there's some impact there. Then the second category of expenses is overhead expenses. There, that's an area where we've shown a lot of strong leverage. I think overhead expenses are expenses that are more fixed in nature. You know, they can grow due to investments that we make. For example, we're making some investments now in additional technology, including AI-related technology, you know, that would be in that overhead expense number. So, they can grow, but it's much more fixed in nature, and we do expect to see significant leverage in that overhead line item over time. So, those are two of the big categories to stay at the third. You know, we have been marching up advertising spend. And, you know, we think given where we are in our company's, you know, life, we think there's still a lot we can do to continue to raise, you know, that understanding, awareness, and trust of our offering. You know, we're in the relatively early days of online auto retail adoption. Obviously, we're, you know, playing a big role in telling that story, and we think there's a lot of value to us continuing to invest in advertising. So those would be the three big categories, and I've walked you through some of the dynamics.

Thanks, Mark. That's helpful. Second question, a bit longer term on CapEx long term. So recognizing you're only 20% utilized on your current real estate capacity of $3 million, but at this rate of growth, you're going to need to think about builds beyond that over the next few years. And you had a helpful exhibit in last quarter's investor letter on eventually building out greenfield production. What would that look like? What's the team's philosophy on building in that capacity?

Sure. So, you know, the way I think about our production growth plan, and, you know, I think a lot of our capital investment is really related to just growing production and production facilities. Right now, there's, you know, multiple ways that we're doing that. One is just adding staffing into existing facilities. That's no CapEx. You know, a second is we're integrating Odessa locations, which basically means going into existing Odessa buildings that have already been constructed, implementing our Carly proprietary software system to do inventory and reconditioning management in those centers, adding some equipment. And, you know, that's a very CapEx-lite way to add production capacity. The third way is to actually start doing full build-outs of existing Odessa facilities. The way to think about that is, you know, we've got the land, but we can expand the buildings and structure in order to add more production lines into those facilities. We did talk a little bit about that in our last letter. We think those are, you know, very high-quality investments to be making and expect to start, you know, making those investments over the course of this year. And then last is greenfield IRCs. That's not a priority at this time. I think the – you know, I think our bigger priority is executing those first three types of production expansion. You know, up to this point, we've been really focused on the first two, ramping capacity in existing facilities and integrations. You know, this year is the year where, you know, we'll start doing some of those full build-outs, which we think make a lot of sense.

Great. Thank you.

The next question is from Rajat Gupta with J.P. Morgan. Please go ahead.

Great. Thanks for taking the question, and congrats on the execution around the reconditioning cost. I had a question on the wholesale retail spread comment, Mark, that you made in the prepared remarks. Is that impact that you're already feeling in the month of April based on how retail prices are tracking, or is that more of an expectation around May and June or making in some sort of, you know, slowdown in demand because of gas prices and just, you know, sentiment tied to the war. Any more color around that 100 to 200 wholesale retail spread, Edwin, would be helpful. I have a quick follow-up.

Sure, yeah. So, you know, I think the, you know, what we're seeing on spreads and what we've, you know, seen year to date, It really starts with a very hot wholesale market in Q1. So, you know, I think wholesale prices, you know, really appreciated in Q1. And, you know, that appreciation can happen in any given year as a lead up to tax season. But the appreciation in wholesale prices that we saw early this year, it both started earlier and it was of a larger magnitude than we've typically seen in past Q1s. And so I think, you know, a strong wholesale market, which did benefit us, we had, you know, one of our highest quarters ever on wholesale vehicle gross profit per wholesale unit sold in Q1, commensurate with that hot wholesale market. But I think what we're seeing is that wholesale appreciation wasn't fully passed on into retail prices, and that's causing a little bit of that wholesale-to-retail spread compression that we're pointing to.

Got it. Got it. That's clear. And just to follow up on the previous question around SG&A, you know, the sequential pickup in the overhead expenses or, you know, just the other costs is probably the highest we've seen in a while, you know, from 4K to 1K, particularly since the turnaround. You mentioned some investments around AI and stuff. Any way you could double-click on that to give us a little more detail around what's going on? Are there any one-timers, you know, maybe some of the new car acquisitions? You know, just a little more grandality there would be helpful. And any color on, you know, overhead expenses for the year would be helpful.

Yeah, sure. Yeah, so I think there are, you know, some, you know, seasonal or one-time components in there as well as some investments. So, you know, we typically see Q1 as a high quarter for payroll expense related to share-based compensation because we typically have large vesting of share-based compensation in Q1 larger than some other quarters. In addition, the weather events in Q1 actually did have some impact on overhead expenses where we spent much more than a typical winter quarter on snow plowing and removal. And so that is in that number. There are ongoing investments, you know, things that I wouldn't think of as seasonal or, you know, one time, you know, including technology investments, some, you know, incremental investments in facilities, you know, that I think will have us operating at a higher level on overhead expenses than we were in 2025. But, you know, I would not expect to see, you know, overhead expenses to increase at a rate like that, I think, you know, thinking of Q1 as, you know, something, you know, more like a new level is probably more appropriate. Understood. Great. Thanks for all the

coloring. Good luck. Thanks. The next question is from Sharon Zaxia with William Blair. Please go

ahead. Hi, and congratulations on getting wholesale ops, you know, back up and running. I guess, well, it was running, but more and more optimized. I guess, you know, with that, it sounds like you might be positioned to hold retail GPU for the full year. And I'm curious on your thoughts on that in terms of, you know, seeing improvement in the back half of the year again.

Sure. I think, you know, we try to stay away from giving too much precise color there. But I think all the things that we've generally kind of said in the past, we continue to believe. I think there's a little bit of seasonality in those numbers, and then I think we have fundamental gains that we're going to continue to seek to attack. And then I think across the sum of the GPU line items plus expenses, we feel like we've got clear visibility to 13.5% adjusted even on margin, which is our goal. So, yeah, I think there's always, like, a couple little interesting stories that pop up from time to time, whether it's, you know, gas prices or impacts from Iran or, you know, recon expense or whatever it is. But I think as a general matter, we think we're in an environment that looks similar to the past, and we're just going to keep chugging forward.

I think secondarily, sorry I'm losing my voice, for the OBBB, there had been kind of a lot of talk about tax refunds and the benefit that you might see in your business. You know, that happened right around the time the war broke out and, you know, obviously gas prices spiked. So I'm curious, you know, as you went throughout the quarter, did you see any change in the complexion of your customers across income cohorts, or does that look very similar to what you were seeing in 2025?

Well, I would say, you know, we grew by 40% in the quarter. So overall, I would say we were, you know, extremely happy with the way the business performed and the way the team operated during the quarter. I think it's a little hard to massage out some of those effects. I think there was an expectation that, you know, tax dollars would be larger. I think that did play out. Like, there's data out there that suggests that that is true and that that may lead to additional vehicle demand. I think, you know, we only see our own data, and that did coincide very closely with the Iran situation. So I think it's hard to disentangle, but I would say our view would be that it probably was not as strong as expectations in terms of, you know, converting to vehicle demand. and was probably more similar and maybe even a touch softer than years past. But I think overall, not really a huge event for the quarter, and I think hard to separate the tax season effect from the gas price effect. Since then, it feels like things are operating the way that we'd expect, and I think that's true, you know, almost any way you look at the business, whether it's volume or, you know, seasonality or distribution of customers or anything like that.

Okay, thank you.

Thank you.

The next question is from Brian Nagel with Oppenheimer. Please go ahead. Good afternoon.

Great quarter. Very nice. You know, the question I know that – and look, I know that some of this has been asked before, so I apologize for being repetitive. But just with respect to gas prices, I mean, clearly, you know, the strain – you've had a very strong quarter. And, you know, the commentary in Q2 has been very strong as well. But as you think about gas prices and potential impacts to the consumer, and then maybe you look over time, you know, over prior spikes in gas prices, I mean, how should we be thinking about that? I mean, have you noticed over time that your consumer acts different when gas prices spike?

I think, sure, I think that maybe there's two potential impacts. One is what happens to aggregate sales, and one is what happens to mix of sales. I think what we've seen in the past is that the impact to aggregate sales is usually pretty small. And over any reasonable period of time, I think largely it massages out. I think in terms of mix of sales, you know, we do see some movement. You know, you see expected things. I think, you know, over the last couple of months, we saw, you know, large SUVs kind of decrease as a percentage of sales a little bit. And we saw EVs kind of increase again as a percent of sales. I think even over the last several weeks, we've seen that normalize or kind of go back to closer to baseline, not all the way to baseline, but closer to baseline. I'm sure those things will continue to migrate. I think the way that we try to manage that is we try to just make sure that we build a system that's adaptive and we've got all the cars that customers could want in front of them. And then based on the demand signals we see every day, we're adjusting what we're buying every day to try to match what that demand is. And given how quick our turn times are, generally the system adapts very quickly. So I think our view would be that there will be impacts, and they will generally be directionally as would be expected. But we don't expect them to be a central part of the story, you know, unless the impacts were to get much, much larger.

Yeah, that's very helpful. I appreciate that. But then my second question, you know, this was regarded the commentary on, you know, the narrowing spreads between retail and wholesale. So I guess I want to understand that as you look at this and what's happened here, is this more of a short-term phenomena where, you know, maybe started a couple quarters ago and now is correcting? Or do you think there's actually some type of longer term or, you know, multi-quarter shift happening within the marketplace?

Yeah, I think our pretty strong view would be this is a transitory impact. In fact, I think it's hard to know exactly what drives these movements, but I think the kind of wholesale retail spread that we mention a lot, I think generally that follows a pretty clear seasonal pattern. And I think in any given quarter, it tends to bounce around a little bit around the normal seasonal expectation. I do think that this year, heading into the year and heading into tax season, the wholesale market was really strong. And then the way the market would normally react to that is the retail market would just kind of catch up on a 30- to 60-day lag. And it seems like the retail market is catching up, but it's catching up on a little bit longer lag. And so I think there's room for that to normalize relatively quickly, and there's room for it to kind of hold where it is. And either way, we don't think it will be a central part of the story. But as we look at it today, the wholesale market is ahead of the retail market, and so that led to the call-out.

That's very helpful. I appreciate the call, Irving. Thanks. Thank you.

the next question is from jeff flick with stevens inc please go ahead

uh good afternoon thanks for uh taking my question guys um of course you know i was wondering if we could talk and just unpack a little bit deeper you know as you guys become bigger you become a bigger part of the entire used ecosystem not they're not just um retail but wholesale and just looking at your wholesale numbers you you know wholesale less as a percentage would be retailed you know down to 44.6 from 47.4 um and then your marketplace units were actually down and then you were you know mark as you pointed out your retail your wholesale gpu was 1327 so i'm just curious you know kind of how that dynamic's playing out in terms of your your ability to source your your decisions that you're making as to why you might because you would think almost if you can get that much money wholesaling, you might have wholesaled more, but it appears that you retailed more. So just, you know, you may talk a little bit more about the dynamics there.

Sure. Yeah, I think, you know, we're extremely excited with how the business is operating overall. And I think, you know, keep in mind, I think one of the central things that we're always trying to balance is making sure that we're managing the business operationally as best we can while growing at these very high rates. And the wholesale side of the business does have operational impacts on the overall business, most notably in last mile logistics, which is an important part of our system that we've got to carefully manage to make sure we can handle the growth. So I think we're always making trade-offs there and trying to make sure that we're doing smart things. But in general, all the signs that we see are very good and the teams are executing extremely well. I think the wholesale team continues to unlock fundamental gains and and is doing great. I think you see that in wholesale vehicle results. And then I think in wholesale marketplace, I think we're also building a lot of fundamental value there that feels very exciting. I think we made a comment in the letter that we feel like Odessa Clear, which is our digital auction platform, is now a best-in-class platform. And we've got a lot of reasons for believing that, but that's pretty exciting. We think that we've built something there that is extremely high quality and it's growing very quickly and it's adding value to the Odessa system and to the Carvana system as we buy cars wholesale and dispose of most of them through that platform. And then you kind of saw in the letter we shared a number of speed stats that I think are fun reductions of the rate at which we can kind of move cars through the system. We've talked about it before, but the goal of building the entirety of the Carvana system is to deliver incredible customer experience on both sides of the transaction and to minimize the expense that is necessary to allow customers to trade cars with each other. And I think if you look at the cars that we're buying retail and then putting through our system and selling to a different customer, that entire process, in the fastest case, took place in just under five days, which I think is remarkable. I mean, forgive me for walking through that, but that means the customer goes to our site, gets a value for their car, decides they want to sell it, they go through a verification process, go through all the title work, schedule a time to drop off the car to us or for us to pick it up. we get the car, we land it at our hub, we put it on a multi-car hauler, we drive it to an inspection center, we inspect it, we run it through the reconditioning process after figuring out what needs to be fixed on the car, photograph it, put it up on the site, price it in an automated way, and another customer finds it, decides they want to buy it, they go through the entire purchase process, schedule their delivery, we put it on a truck, deliver to them, and it's theirs, and that took 4.8 days, which is pretty exciting. So I think the system overall, we're making a lot of investments to make sure it's very tight, and we're getting, you know, a lot of fundamental value out of that, and we think that that's going to unlock a lot of value over time. So, I think overall, we're very excited by how the system is performing overall.

That's an amazing anecdote. Thanks for sharing that. Congrats, and best of luck on Q2.

Thank you. Appreciate it. The next question is from John Colontoloni with Jeffries. Please go

ahead. Great. Thanks for taking my question. I just want to ask about other GPU. Can you give us a sense if you sort of see an opportunity to incrementally invest some of the financing GPU into growth as you've done in recent quarters? Or is that reinvestment largely behind you so that other GPU service more or less hit a run rate level at this point. Thanks.

Yeah, thank you. I would say, I mean, let's start with, you know, in the quarter, we are 10.4% adjusted EBITDA margin. I think, you know, in the past, we've provided these walks that we think are relatively straightforward to get to our goal of 13.5 that basically include leverage and fixed costs and then include getting to marketing dollar per unit spend that is similar to our more mature cohorts. And I think if you do that walk, it continues today to be pretty straightforward, and the math is approximately the same. And then I think what that leaves from there is basically we've got room for any place where we make fundamental gains, whether we get more efficient in any of the GPU line items or we get more efficient in any of the variable cost line items, that gives us room to share value with customers. And I think where we share value with customers, you know, will not necessarily always be in the exact places we unlock it, but we are seeking to unlock it in every part of the business. We've got, you know, projects that we're very excited about in every single one of those line items, every expense line item, every revenue line item. And they're all credible projects that we think have a real impact to make meaningful differences in the business. But we haven't done them yet, so we've got to go, you know, unlock that value. And then as we unlock it, our plan is to share that with customers. So we do think that there's going to be value that are shared with customers. We think that if we execute really well, it could be significant. And we think even with doing that, we can hit our goals, which overall has us excited, but means there's a lot of work to do.

Okay, great. And I wanted to ask one about advertising. Mark, you talked about spending more. Just be curious if you could give us a sense for what advertising channels you're seeing the best returns. and how you sort of think about advertising fitting into your broader growth strategy over time. Is there sort of a near-term ramp in spend in a particular market? And then once you hit a level of mindshare, you sort of can pull back. I just made that up. I'm just curious to get your perspective on sort of how you think about advertising fitting into your long-term growth strategy over time.

Sure. Well, let me just start with that long-term growth strategy. You know, we've talked about the three pillars of that growth strategy. One is continuing to improve the product and customer experience. That's the place where, you know, we've made and, you know, hope to continue to make significant gains. Second is, you know, building, you know, increased awareness, understanding, and trust. That is the growth pillar, obviously, where advertising plays a role. Advertising is not the only component of that. you know, great customer experiences, word of mouth, repeat customers. There's a number of different ways to do that, but advertising is certainly a component of it. And then just to round out that framework, third is increasing selection and other benefits of scale, including adding more inventory pools to put more cars closer to customers. So on the advertising component of that leg, you know, as I mentioned in my remarks, we still feel like we're in the relatively early days of telling our story, so we do see opportunities to continue to advertise more. I would expect that advertising to be very broad-based, you know, across many different channels as we seek to reach, you know, different audiences and meet them where they are. I think in the very near term, you know, we haven't, you know, provided too much commentary on our advertising outlook, but I think if you look over the last, you know, two, three quarters or so, you'll see relatively consistent advertising expense per unit. And I think that's a reasonable way to think about where we are today. All right. Thanks so much. Thank you.

The next question is from John Healy with North Coast Research. Please go ahead.

Thanks for taking the question. Just wanted to see if we could switch gears just a little bit, Ernie, and talk about your priorities on the new car side. I think you guys are up to maybe six or seven Chrysler dealerships. There's a lot of dealerships now. Any kind of updated perspective on where you're seeing benefits? And, you know, I know you said in the past it's a learning process, but with the pace of these acquisitions continuing, I was hoping you could provide some

more context there. Thank you. Thank you. I'm going to apologize in advance, and you are welcome to ask another question, but I think our answer remains the same. It's still early, so, you know, stay tuned. We'll share more when it's time to share more. And as I said, if you've got another

question, you're more than welcome to ask it. Understood. And I guess I'll stick on the other businesses as well. You know, obviously, we continue to see mobility and autonomous offerings rolling out in more cities. Obviously, you have a really good asset. And we've talked about capacity at the reconditioning centers. Have you guys, you know, game planned out any more that you could talk to us about maybe how you see yourself maybe facilitating those, that business potentially as being a service provider there and, or, you know, kind of any updated thoughts maybe on evolution of the business model. Thanks. Sure. Yeah, I would say we're always paying

paying attention. And I think, you know, we try to always be thoughtful about, you know, what opportunities exist out there given the assets that we've built. But I think we try to balance that with, you know, where is the best place to put our focus. And I think, you know, we've clearly got an opportunity here to continue to grow a lot very quickly. And it clearly takes a lot of operational discipline and operational effort. So I think, you know, that will continue to be our primary focus for the foreseeable future, but we're always paying attention.

The next question is from Marvin Fong with BTIG. Please go ahead.

Great. Thanks for taking my questions, and congratulations. I think this quarter, Mitchie, the top used car dealer in the country. Question on just kind of inventory. I was taking that from the 10Q. It looks like it grew quite a bit less in sales, and just wanted your take on, you know, was that partly a function of just kind of bringing the operational efficiency up and getting recon in order and then just secondarily how should we kind of think about having what looks like a pretty lean inventory relative to your sales growth rate so you kind of how do we think about that in terms of your pricing power you know acknowledging what you said about about spread but it would seem to me that you would have pretty good uh ability to exercise some pricing power with this low of the inventory.

Sure. Yeah, so I think last quarter, you know, I think our inventory was up approximately 40% year over year. I think this quarter was up a little over 30% year over year. So I think that directional change is correct, and that kind of means that our, you know, implied turn times have gotten a bit faster. I think that can generally be a not surprising seasonal move as you head kind of, you know, right out of tax season where you tend to have, like, the biggest discrete change in sales rates. And so you can kind of, you know, quickly eat through inventory that you were building up prior to that. So I think that's not a totally unexpected change, but I think there's no question that if we could press the inventory button and have tens of thousands of more cars, I think we likely would. And I think that would probably, you know, result in additional sales as long as we were able to manage kind of all that recon and operational complexity. But I think that that's just part of building this machine. I think we've got to keep building the machine. As we keep building it, we'll keep getting to bigger scales. And as we get to bigger scales, we'll have more inventory, more selection for our customers, and that will result in better conversion rates. And I think that's kind of the flywheel of the Carvana business that we've got to keep working hard to make sure we continue to unlock.

And if I could do a follow-up here, just, you know, how would you characterize just the pricing environment? I think at least one competitor is kind of out there discounting, and obviously it's a five-minute market, but just what's your view on pricing discipline across the industry?

I think nothing too notable to call out. I think in a way that's sort of implicit in the wholesale retail spread that we talk about. When we measure that, we're looking at various wholesale market indicators, and then we're looking at various retail market indicators, and that sort of captures where pricing is for the industry in some total. So I think we noted some mild differences there versus average, but would not necessarily associate that with pricing. I think it's more just kind of the evolution of the way the last couple of months have played out, and so nothing notable to call out there.

got it thanks so much thank you the next question is from andrew boone with citizens please go ahead

thanks so much for taking the question um ernie i wanted to go back to some of the tools you guys rolled out this court at irc's specifically centralized planning can you talk about maybe moving some of your maybe lower performing ircs more towards best in class performance just through more centralized planning. What's the unlock there, and how do you guys really create more of a uniform system across all IRCs? And then in the letter, very specifically, you called out Odessa Clear as a best-in-class digital auction. Can you speak to the longer-term opportunity of what you guys may be thinking about Clear and the broader potential for that asset? Thank you.

Sure. I think we're extremely excited about the way the team executed, the way the recon team executed in this last quarter and the tools they built. I think the tools that they built that enable more centralized planning are, I think, very exciting in concept. I think the early signs are good. I think we'll be rolling them out over the next several months, and then we'll get a better sense of the near and medium term kind of quantitative benefits of those things. But we certainly think that there are benefits there that can show up over time. One of those benefits is what you discussed, which is just trying to kind of collapse the distribution of performance across different locations, which is driven by differences in quality of execution across locations. It's also driven partially by differences in the scale of various locations. But I think last quarter, we talked about there being a couple hundred dollar spread between our top quartile and bottom quartile of performers. And I think that spread, despite the fact that we improved the overall number this quarter, that spread remains about the same. So I think that opportunity is certainly there. And then just getting fundamentally better across the sum of the facilities is there as well. But unlocking that takes time and is hard to do while you're also simultaneously growing at 40%. So I would put that in the category of clear opportunity and hard to make sure that we execute well enough to unlock, but very much something that we're always paying close attention to and seeking to unlock as quickly as we can. I think with clear, we're very excited by what we've done there. I think in order to make progress in anything, you have to decide what you're going to focus on, and I think in Clear, we've built what we believe is a best-in-class platform, and we've built that by focusing a lot on the buy side of the equation. I think when you're building these tools, there's seller-side tools and there's buyer-side tools. It's enabled us to make the problem simpler by using ourselves as the primary seller, and so we're not required to build as many sell-side tools. and we've been able to build a platform for the buy side that we think is highly differentiated and where there's room to differentiate it further from here. And we think that's showing up in the results. We think that that has positively contributed to our wholesale vehicle gross profit per wholesale unit, for example. We think that is an identifiable positive contributor to the performance there. So that's super exciting. And then we think the sum of that, plus our retail platform, plus the general adhesive business and our ability to wholesale cars physically means that in aggregate, we think the most economic buyer for cars for any seller that is selling pools of cars. And that's a fundamentally valuable thing that we're very well positioned to provide as a service and to benefit from as a business. So I think there will be a long roadmap of making sure that we make all those tools fit together really well and that they reduce to simple offerings for our customers and that that then results in great business performance. But I think the foundations have been laid and are continuing to be laid, and we think that it's an exciting capability add to our overall system.

Great. Thank you.

Thank you. The next question is from John Babcock with Barclays. Please go ahead.

Thanks for taking my questions. I just want to go back to some of the discussion on the retail GPU. I know you gave a little bit of color for this upcoming quarter, which is helpful. But I also want to reconcile that a little bit to, you know, effectively, like how you performed really from 4Q into 1Q. So, you know, I think last quarter you talked about headwinds from reconditioning costs and also depreciation. Out of curiosity, how did 1Q end up relative to that and also what factors, you know, in addition to those might have impacted GPUs? So, in other words, I know there was some strength on the used vehicle side of things. Did that come into play and did that contribute perhaps to some performance there? So, any commentary you could provide on that would be useful.

Sure. So, I mean, retail GPU was down slightly. It was pretty close to flat, but down slightly on a year-over-year basis in Q1. I think a couple of the key drivers there are things that we did talk about in Q4 as well. So, one, you know, we're having great success in our logistics network getting cars to customers even faster and with shorter distances. I think that, you know, manifested in Q1 with, you know, I believe an all-time low logistics expense per retail unit sold. We did, you know, as we brought down distances for outbound shipping, we also brought down, you know, our shipping revenue and just passed those gains on to customers. And so I think that was a gain, you know, that was an impact. It was great for customers, but it had a negative impact on retail GPU, both in Q4 and Q1. We've also talked a lot about, you know, elevated retail reconditioning costs where we've made lots of progress, as Ernie has discussed at length. So those were a couple of the key drivers, you know, applied both to Q4 and Q1. So hopefully that's some helpful additional commentary.

Okay. And did depreciation change much from 4Q to 1Q?

I don't think we feel like we had major unusual seasonal patterns there, if I remember correctly.

Okay, thanks. And then just back to reconditioning costs, you know, you talked about centralizing that a little bit. Are you pretty comfortable doing that? Do you think there's going to be any added – because I'm sure you guys are, you know, pretty cognizant in terms of how you're doing this and trying to avoid any unnecessary bureaucracy or adding any time inappropriately to certain channels. But I'm just kind of wondering, do you generally view this as a positive to do that? Are there any concerns you have in terms of doing that? Are you still maintaining pretty good flexibility at the reconditioning center level to ensure that they have the ability to make decisions quickly? I don't know if you could talk about that a little bit, but that would be useful.

So I think it's really important there to strike a balance. You know, I think the teams on the ground, they're there every day. They, you know, are hands-on with the dynamics and the cars flowing through and all the people that are there and, you know, their various strengths and abilities. And so I think it's important to have a lot of, you know, on-the-ground input into the way the reconditioning centers function. At the same time, there's a lot of very quantitative decisions that can help the reconditioning centers run better. So, for example, you know, if you have a given number of people at the reconditioning center on any given day, you know, with a given distribution of skill sets, what's the optimal way to distribute that team that you have on the ground that day across the various stations in the reconditioning process? And you can do that by hand. You can do it on the ground manually. But on the other hand, it's also, you know, that's a problem that, you know, can be solved with algorithms and data. And pairing those two things together, you know, very strong quantitative focus via software and, you know, via making even better use of all the data that we're collecting in the centers and then pairing that more effectively with the teams on the ground, that's where we think the special sauce is. You know, we have been investing in reconditioning technology over a period of several years. But we, you know, we haven't solved that problem yet. And that's, you know, a place that we've been focusing.

All right. The next question is from Michael McGovern with Bank of America. Please go ahead.

Hey, guys. Thanks for taking my question. I was just curious on the labor hours per unit metric that you gave. It seems like it's really efficient right now. So I'm just curious how much more efficiency you can gain there longer term. Which parts of the chain have decreased the most in terms of labor hours per unit? And, you know, how does that flow through into GPU longer term?

Sure. I think, you know, we've talked in the past about our expense per unit in recon. And I think, you know, the number one driver of those expenses is labor. It's a big part of the direct cost. And then it also is highly correlated with the other costs. And so when we're looking for operational metrics that move very quickly so that we can manage and make quick decisions, that's a metric that we tend to look at. And I think it's clearly gotten better. I think, you know, the kind of numbers that we discussed in terms of cost that we drifted in Q4, that was driven largely by a drift in HPU. And I think, you know, we're back now to where we were last year in Q2, which was our all-time best. And I think, as we said, I think there's clearly room that we can see for additional improvement from here. That room exists both by improving the sum of all centers and by getting the centers to operate more like our best centers. So I think there's opportunity there that can matter, that, you know, is meaningful dollars. But it does take time. We don't want to set expectations that's coming, you know, in the next couple quarters. I think that'll take time for us to unlock and get the full benefit of it. But it is there, and I think it's exciting and meaningful. It just has to be done at the same time that we're also executing well enough to grow at very high rates of speed. And some of those two things are hard to do together, but I think the team is up to it.

Got it. Just a quick follow-up on that to your point of how hard it is. It seems like your recon headcount growth is still pretty elevated. So from here, you know, is there some sort of shift in just how efficiently you're able to train these new reconditioning hires and keep that growth elevated in reconditioning headcount while also keeping new employees really efficient? Thank you.

Yeah, I think, you know, Mark talked a lot about, you know, centralization and automation. And I think that can also just be thought of as, you know, reducing the complexity and the learning curve in a lot of these different positions. And so I think as a general matter, we're trying to, you know, we've built these centers in a way where you can take a focused skill set and have people that really know how to do something really well do that over and over again. And then you can, you know, train them in new skills and kind of move them to different parts of the line. and that gives us access to a pool of talent that is broader than many other companies that are trying to provide similar functions. And so we think that's an advantage. And then we think as we continue to build out Carly that makes the systems inside Carly that make the individual operators more efficient, and as we continue to build out these manager tools that make manager decision-making more straightforward so they can focus on the other parts of management, making sure they're identifying their best performers and keeping people motivated and keeping the system moving. We think that that generally just makes things a bit easier to learn and makes it easier to train people. We also are definitely investing in the tools that allow us to hire people more quickly and to get them up to speed more quickly. That's another area that the team has been focused on for a long time. So I think that's all part of continual improvement, And I think, you know, we've made a ton of gains there over the last many years, but there's clearly a ton of room for us to continue to make gains, and that's what the team's focused on every day.

Thank you.

Thank you.

The next question is from Michael Montani with Evercore ISI. Please go ahead.

Yes. Good afternoon. Thanks for taking the question. I was going to ask if I could, just to start on the diesel front, I was wondering if you could help us to understand any exposure that you might have there. Obviously, impressive improvement in logistics side this quarter, so definitely appreciate that. But we were thinking about it as potentially like a low single-digit earnings headwind in isolation, so wondering if you'd comment there. And the other question I had was more just strategic, which was obviously you continue to have some underlying gains in GPUs. I know there's some quarterly noise going on, but how should we think about, Ernie, the propensity to kind of reinvest those gains to further accelerate share versus, you know, are you kind of happy at these levels with this kind of unit growth to just kind of pass some of that through? I can take the first

one. So I do think there is an impact of fuel prices, you know, on the operations of our business. I think that takes a couple different forms. One, you know, there's a cost of sales impact for inbound transport. And then there's also an SG&A expense impact, which is in this operations expense, you know, broader, you know, sort of variable cost category down in SG&A. You know, in some, you know, I would expect to see some impact from the higher fuel prices in the second quarter, but not one that's particularly large and one that, you know, I think of as being in sort of the normal range of quarter to quarter fluctuations that we, you know, we see things move around quarter to quarter. So at any rate, I think there will be an impact, but based on what we see right now, we don't expect it to be particularly large.

And then on reinvesting gains, I think with trying to be not too repetitive from previous answers, I think we do think that we have opportunities across the entire business, and we think that the path from where we are today to 13.5% adjusted EBITDA margin is pretty straightforward with leverage and advertising expense. And so we think the gains that we make, We can largely pass through to customers, and we think the opportunities are many, but, you know, like anything hard, we've got to go actually do it, and when we actually do it, we'll find out, you know, how fast we can do it and how big those gains are, but we do expect to share additional gains with customers over time and hopefully meaningfully while still marching toward our goal.

This concludes our question-and-answer session. I would like to turn the conference back over to Ernie Garcia for any closing remarks.

Great. Well, thanks, everyone, for joining the call. Carvana team, awesome job. Another great quarter. You have a lot to be proud of. Recon team in particular, awesome, awesome job. Thank you for reacting the way that you did. I think to everyone across the business, when we hit a bump, let's react the way Recon did. No one can stop us but us. Let's just keep marching.

The conference is now concluded. Thank you for attending today's presentation. You may now disconnect.